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THE SECURITY REVOLUTION
Installation, Operation and
Maintenance Manual
FOG ANTI-THEFT SYSTEM
Ufo Security LTD
Address: Chase Green House, 42 Chase Side, Enfield, EN2 6NF, London
Tel. 08082380020 - E-mail: uk@ufosecurity.com
uk.ufosecurity.com

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Summary of Contents for UFO UFO

  • Page 1 THE SECURITY REVOLUTION Installation, Operation and Maintenance Manual FOG ANTI-THEFT SYSTEM Ufo Security LTD Address: Chase Green House, 42 Chase Side, Enfield, EN2 6NF, London Tel. 08082380020 - E-mail: uk@ufosecurity.com uk.ufosecurity.com...
  • Page 3: Table Of Contents

    PRESENTATION OF THE MANUAL CONVENTIONS | PICTOGRAMS WARRANTY GENERAL SAFETY RULES WARNING SECURITY RULES DESCRIPTION WARNINGS PANORAMICS SITING / MOVING UFO CONFIGUARATION SACK CHANGING MACHINE STATES SENSORS TOTAL AND PARTIAL ALARM LED DESCRIPTIONS MULTIFUNCTION BUTTON MAINTENANCE MULTI-DEVICE NETWORK DISPOSAL DOUBLE IMPULSE FUNCTION...
  • Page 4 Declaration of conformity Manufacter data Presentation of the Manual...
  • Page 5: Declaration Of Conformity

    Company’s domicile: Via Tommaso Salsa, 75 - 31030 - Carbonera (TV) VAT Number: 13446957 Declares that the product: Fog alarm system Model and Code: UFO Manufacturing date: view product label Serial number: view product label It’s created following these directives and standards: •...
  • Page 6 Installation, Operation and Maintenance Manual NOTE BEFORE USING THE DI DISPOSITIVE IN ANY FORM, CHECK FOR THE PRESENCE OF THE DECLARATION OF CONFORMITY. NOTE IF THE DEVICE IS GIVEN TO A THIRD PARTY, ALL DOCUMENTATION MUST BE HAN- DED OVER WITH IT. uk.ufosecurity.com...
  • Page 7: Authorized Assistance

    Installation, Operation and Maintenance Manual MANUFACTER DATA Company Name: Ufo Security LTD Company HQ: Chase Green House, 42 Chase Side, Enfield, EN2 6NF, London VAT CODE GB 397 7719 23 CEM: whiteufo@legalmail.it Telephone 08082380020 E-mail: uk@ufosecurity.com Website: uk.ufosecurity.com AUTHORISED ASSISTANCE Authorised assistance on the anti-theft system is carried out directly by White S.p.A.
  • Page 8 This manual contains instructions for the installation, configuration, operation and maintenance of the fog anti-theft system for the security of businesses and private homes called UFO. The manual consists of several sections, each of which covers a range of topics, divided into chapters and paragraphs.
  • Page 9 Installation, Operation and Maintenance Manual CONVENTIONS In order to achieve a more immediate understanding of the topics, graphic and typographical symbols and conventions have been adopted in the manual and are described below. GRAPHIC WARNING CONVENTIONS NOTE NOTES CONTAIN RELEVANT INFORMATIONS, HIGHLIGHTED OUTSIDE THE TEXT TO WHICH THEY REFER ATTENTION THE FOLLOWING ATTENTION INDICATIONS INDICATE THOSE PROCEDURES WHO-...
  • Page 10 Warranty p.11 General Safety Rules p.12 Technic information p.14 Planned and unplanned use p.17 Left risks p.17...
  • Page 11 Installation, Operation and Maintenance Manual WARRANTY The warranty regulations, which are listed in full in the purchase contract, are only valid if the device is used in the intended conditions of use. With the exception of the work described in the MAINTENANCE section and carried out using the procedures indicated, any repairs or modifications made to the anti-theft system by the user or unauthorised firms shall invalidate the warranty.
  • Page 12 Installation, Operation and Maintenance Manual Notice: If you consider it necessary to use the guarantee, please provide the following informa- tion Type/version Date of purchase (presentation of purchase document) Detailed description of the problem Serial Number: ______________________ NOTE FAILURE TO COMPLY WITH THE METHODS OF INTERVENTION AND USE OF THE DEVICE DESCRIBED IN THIS DOCUMENTATION WILL RESULT IN THE FORFEITURE OF THE WARRANTY TERMS.
  • Page 13 Installation, Operation and Maintenance Manual GENERAL SAFETY RULES Warning On our website you will find all the documentation required by law for the sale of this product; should you wish to receive it in paper format, you can request it from our customer service. Should any part of the documentation be missing or illegible, consult White S.p.A.
  • Page 14 NORMAL USE) THAT ARE NOT EXPLICITLY DESCRIBED IN THE MANUAL SUPPLIED WITH THE DEVICE ARE TO BE REGARDED AS NOT FEASIBLE. DESCRIPTION The device covered by this manual and called UFO is a professional anti-theft fogger available in different variants: M, L, XL TECHNICAL DATA...
  • Page 15 Installation, Operation and Maintenance Manual UFO L Mechanical Data Overall dimensions (mm) 440 x 276 x 212 Weight (kg) 21 kg without recharge Recharge weight (ml) Electrical Data Power supply (V) 220 - 230 Ac Frequency (Hz) Consumption (W) 30 - 60 Speed of diffusion 29m³/sec...
  • Page 16 Installation, Operation and Maintenance Manual UFO XL Mechanical Data Overall dimensions (mm) 444 x 363 x 228 Weight (kg) 30 kg without recharge Recharge weight (ml) Electrical Data Power supply (V) 220 - 230 Ac Frequency (Hz) Consumption (W) 30 - 80 Speed of diffusion 29m³/sec...
  • Page 17 Installation, Operation and Maintenance Manual INTENDED USE The fogger is an electrical and electronic device for use as an anti-theft system in shops, commercial premises, offices, warehouses, homes, studios and all enclosed spaces. NOT INTENDED USE No use other than those described in the DESCRIPTION and INTENDED USE section is envisaged.
  • Page 18 Installation, Operation and Maintenance Manual In particolare: • It is absolutely forbidden to make any modifications to the anti-theft system. Any damage to persons, animals or property resulting from the use of the device improperly modified by an unauthorised operator releases the manufacturer from all liability. •...
  • Page 20: Warnings

    Warnings p.21 Overview p.22 Locations / Handling p.24 Fogger Configuration p.25 Sack Change p.26 Machine Status p.27 Sensors p.29 Total and partial weapon p.32 LED Description p.33 Multi-Function Button p.34 Multi-Device Network p.35 Dual-pulse function p.36 Dialer p.36 UfoSecurity App p.38 Troubleshooting p.47...
  • Page 21 Installation, Operation and Maintenance Manual WARNINGS When installing and preparing to use the alarm system, personal protective equipment (PPE) must be used, such as Clothing: complying with the essential safety requirements in force and capable of protecting against minor mechanical damage. Gloves: when working in areas with live loads and parts, it is necessary to use CE-marked gloves as PPE that protect against the risks just analysed.
  • Page 22: Overview

    THE DEVICE CAN ONLY BE PUT INTO OPERATION AFTER IT HAS BEEN CORRECTLY INSTALLED AND CONFIGURED. OVERVIEW The UFO Fog Machine is an electrical and electronic device for use as an anti-theft system in: shops, commercial premises, offices, warehouses, homes, studios and all enclosed spaces.
  • Page 23 Installation, Operation and Maintenance Manual INSTALLATION The Ufo fogger is a self-installing device. Installation means: - positioning and fixing of the product and its accessories. - electrical connection to the power supply system using the plug provided. safety problems occur. Improper installation, configuration and maintenance will invalidate the warranty terms.
  • Page 24 Installation, Operation and Maintenance Manual LOCATIONS A few aspects should be borne in mind before proceeding with the handling, installation and subsequent use of the device. In particular, certain factors must be verified: • The area of use and storage of the anti-theft device and its accessories must be chosen so that it cannot be affected by water, steam jets and corrosive acids.
  • Page 25: Fogger Configuration

    Connect the plug to the power socket, ensuring that it is not in the way of pedestrian passage. In order to configure the fog machine, it is necessary to download the Ufo Security app from the App Store or Play Store, depending on the type of smartphone/tablet.
  • Page 26: Sack Change

    There are 2 ways to change the bag: - Start the procedure from the multifunction button; - Start the procedure from the Ufo Security app (for this procedure, please refer to the section “changing bag from App”). Procedure from the multifunctional button Disarm the device.
  • Page 27: Machine Status

    The white indicator LED flashes in different ways to indicate the type of error detected. To check whether the boiler is at temperature or not, check whether the LED on the UFO sign is flashing or not. uk.ufosecurity.com...
  • Page 28 Installation, Operation and Maintenance Manual Anti-Theft Function It can be activated in immediate emergency situations by pressing the anti- robbery button on the remote control (see section on sensors for more info on accessories). Once the anti-robbery button is pressed, the fog machine will activate the siren and, if the boiler is at temperature, it will fire fog even if it is disarmed.
  • Page 29 Magnetic sensor The association and configuration of the sensors can be managed from the Ufo Security app. The red LED on the fogger will flash 3 times quickly as a confirmation following each change in sensor configuration (add sensor, deactivate sensor...).
  • Page 30 Installation, Operation and Maintenance Manual Tamper or wait 4 minutes. WALK TEST: When the cover is closed, the sensor prepares for the coverage test for 3 minutes. Set the trimmer to the minimum (the white screw above the tamper button, its range varies from 4 to 15 metres). Move to the end of the area to be protected and, with the LEDs off, move towards the sensor checking for uW (microwave) detections via the GREEN LED.
  • Page 31 Installation, Operation and Maintenance Manual Sensor battery change PIR SENSOR: Open the plastic casing by inserting a thin object such as a screwdriver into the hole at the bottom of the sensor; 2. Disconnect the connection between the battery and the connector; 3.
  • Page 32 Installation, Operation and Maintenance Manual DT Clamp Installation Inside the wireless sensor package, you will find the following components: • Wireless sensor (inside which you will find the battery, for information on how to replace it go to the section “Changing sensor battery”); •...
  • Page 33: Total And Partial Weapon

    Partial zone and associated with the machine sends an alarm command to For example, if I have a two-room apartment with 1 UFO and I want to be able to decide when to trigger the sensors in room 2, I can set the sensor zone in room 1 as Total and the sensor zone in room 2 as Partial.
  • Page 34: Led Description

    Installation, Operation and Maintenance Manual UFO LED DESCRIPTION There are 4 LEDs on the fogger: one on the UFO lettering and the other 3 positioned in a different place depending on the model underneath the shell next to the nozzle.
  • Page 35: Multi-Function Button

    - 2 flashes: Error reset, the errors present are cleared; - 3 flashes: UFO restart, the board is restarted; - 4 flashes: Web Server mode, used to configure the fogger’s Wi-Fi settings. - 5 flashes: Bag change mode. See Bag Change Procedure section for more information.
  • Page 36: Multi-Device Network

    Installation, Operation and Maintenance Manual - 6 flashes: WPS mode, in this mode it is possible to connect the UFO to the router without entering the password. WPS mode must o be activated on the router. - 7 flashes: Reset Wi-Fi settings;...
  • Page 37: Double Impulse Function

    On the second impulse the fog machine starts firing. CLOUD DIALER The cloud dialer can be managed from the Ufo Security app. For its use, see the section ‘Configuring alarm messages’. With it you can set up customised alarm messages, which will be played in voice calls and written in SMS to specific numbers.
  • Page 38 If the customer decides to use his own SIM, it is his responsibility to periodically ensure that it is charged and functioning. Alternatively, the company UFO Security offers a Vodafone Micro SIM with a maximum life of 2 years. The customer will be notified of the mobile phone number before the device is shipped, so that it can be saved in the address book.
  • Page 39: Ufosecurity App

    Sensor management from App Configuration of Multi-Device Network mode Configuration of alarm’s messages App Overview The Ufo Security app can be downloaded from the App Store on iOS smartphones and from the Play Store on Android smartphones. It includes the following features: •...
  • Page 40 Installation, Operation and Maintenance Manual Configuration of a new fogger in the app To configure the fogger from the app: Open the Ufo Security app, then from the Homepage press the icon in the top right corner to configure a new device. (Photo 1) 2.
  • Page 41 “Time Scheduler”: to access the time scheduler section. Sack change from App Open the Ufo Security app and log in; 2. At the Homepage select the UFO on which you want to change the bag; 3. Enter the PIN; 4. Press the settings icon (cog in the top right-hand corner);...
  • Page 42 STEP 2 STEP 3 STEP 4 Under Accessories, the accessories connected to the UFO will be listed. To associate a new accessory/sensor: Press on the “+” icon on the right, or press on “Add an accessory” in case there is no accessory configured.
  • Page 43 Pir). In the details, you will be able to see the last command sent, the battery charge and the quality of its connection to the UFO. STEP 1 STEP 2...
  • Page 44 Installation, Operation and Maintenance Manual N.B.: For optimal sensor operation, it is recommended to maintain a connection quality between 0 and -70. To change the sensor zone: Press on the 3 dots to the right > ‘Edit zone’. Press on the top right, where the current sensor zone is. Set the desired zone.
  • Page 45 Installation, Operation and Maintenance Manual Configuring Multi-Device Network Mode Go to Settings > ‘Manage Accessories’. 2. If no network has been associated with the UFO, the “Associate” button appears under “Multi-Device Network Mode”. Press the button. 3. Press on “Create a new network”.
  • Page 46 Installation, Operation and Maintenance Manual Configuring Alarm Messages Go to settings > ‘Alarm messages’. 2. Saved messages will be listed on this screen. Press on “Record a new message” or on the “+” icon on the top right. 3. Enter the phone number to which the call will be made and the personalised message that will be played back.
  • Page 47 Installation, Operation and Maintenance Manual PIN ILLUSTRATION uk.ufosecurity.com...
  • Page 48 • If the command was sent from the app, check that the fog generator is connected to the Cloud and therefore to the app (white UFO LED, from the app the UFO reads ‘connected’). • Check that the boiler is at temperature (UFO LED steady, not flashing) •...
  • Page 50: Maintenance

    Maintenance p.50 Decommissioning p.52...
  • Page 51 Installation, Operation and Maintenance Manual MAINTENANCE Security Maintenance operations must be carried out by personnel who have previously read the manual. Any cleaning or physical maintenance work must always be carried out with the system switched off and its electrical connection disconnected. When carrying out such work, the instructions in this manual must be strictly adhered to.
  • Page 52 When cleaning, do not allow water to touch internal electrical parts of the anti-theft system. Updates Always keep the Ufo connected to the Internet connection to allow the device’s management firmware to be updated to avoid unpleasant bugs and malfunctions. Extraordinary maintenance Extraordinary maintenance is required in the event of faults or breakdowns, unforeseeable accidents or inappropriate use of the device.
  • Page 53 Installation, Operation and Maintenance Manual DECOMMISSIONING Deactivating the device The device is manufactured and constructed according to robustness, durability and flexibility criteria that allow it to be used for many years. Once it has reached the end of its technical and operational life, it must be taken out of service in such a way that it can no longer be used for the purposes for which it was originally designed and constructed, while still making it possible to reuse the raw materials that make it up.
  • Page 54 Installation, Operation and Maintenance Manual uk.ufosecurity.com...
  • Page 55 0808-2380020 Ufo Security LTD Chase Green House, 42 Chase Side, Enfield, EN2 6NF, London Big Yellow Storage, Staples Corner Business Park; 1, 1000 N Circular Rd., London NW2 7JP E-mail: uk@ufosecurity.com...

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