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Dear Customer,
We thank you for having chosen one of our products, the fruit of technological experience and of
continual research for a superior quality product in terms of safety, dependability, and service.
In this manual you will find all the information and useful suggestions to use your product with the
maximum safety and efficiency.
We highly recommend to turn to our Authorized Service Centre for the installation
and the first ignition of the device as it not only carries out the installation
perfectly but also verifies the regular operation of it.
• Incorrect installation, incorrectly performed maintenance, improper use of the product release the
manufacturer from every eventual damage derived from the use of the pellet insert.
• The unit cannot be used as an incinerator. Do not use fuels other than pellets.
• This manual has been realized by the manufacturer and constitutes an integral part of the product
and must remain with it during its entire lifetime. If the product is sold or transferred, be sure that
the booklet is present since the information contained in it are addressed to the buyer, and to all
those persons of various titles who complete the installation, use and maintenance.
• Carefully read the instructions and the technical information contained in this manual, before
proceeding with the installation, use, and any operation on the product.
• The observance of the indications contained in the present manual guarantees the safety of people
and the product, the economy of use and a longer functioning lifetime.
• Although the carefully studied design and the risk analysis done by our company has permitted
the realization of a safe product, in any case, before effecting any operation on the pellet insert,
it is recommended to keep said manual available and pay scrupulous attention to the instructions
written therein.
• Be very careful when moving the ceramic details where present.
• Check the precise flatness of the pavement where the product will be installed
• The wall where the product will be placed must not be constructed in wood, or in any case, made
of an inflammable material, and in addition it is necessary to maintain a safety distance.
• While the pellet insert is in operation, several parts of the pellet insert (door, handle, sides) can
reach high temperatures. Therefore pay attention and use the proper precautions, above all in the
presence of children, elderly or disabled persons, and animals.
• Assembly must be performed by authorized persons (Authorized Assistance Center).
• Diagrams and drawings are furnished for the purpose of illustration; the manufacturer, with the
intent of pursuing a policy of constant development and renewal of the product can, without any
notice, make any modifications that are believed opportune.
• When the pellet insert is working at its maximum speed, it is strongly suggested to wear gloves while
handling with the door for pellets loading and the door handle.
• It is prohibited to install in bedrooms or in explosive environments.
• Only use replacement parts recommended by the supplier.
Never cover the body of the pellet insert in any way or obstruct the openings
placed on the upper side when the device is operating. All our pellet inserts are
trial lighted on the construction line.
In the event of a fire, disconnect the power supply, use an extinguisher and call the fire fighters if
necessary. After that contact the Authorized Assistance Center.
This instruction booklet is an integral part of the product: make sure that it always accompanies the
appliance, even in case of transfer to another owner or in the case of transfer to another place. In the
event of damage or loss, request a copy from the area technician.
These symbols indicate specific messages in this booklet:
Pellet insert
Cod. 001247
1 of 36

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Summary of Contents for Artel NCA115-2A

  • Page 1 Pellet insert Dear Customer, Cod. 001247 We thank you for having chosen one of our products, the fruit of technological experience and of continual research for a superior quality product in terms of safety, dependability, and service. In this manual you will find all the information and useful suggestions to use your product with the maximum safety and efficiency.
  • Page 2 ATTENTION: This warning sign indicates that the message to which it refers should be carefully read and understood, because failure to comply with what these notices say can cause serious damage to the pellet insert and put the user’s safety at risk. INFORMATION: This symbol is used to highlight information which is important for proper pellet insert operation.
  • Page 3 Pellets’ loading in the pellet tank You can load the pellet in the pellet tank using the tray on the upper part of the pellet insert. You can load the pellet in two ways: • Remove the tray (Pict. 1); lift the supplied cab apron (shovel )(Pict. 2) so that you have a chute allowing the pellet to slide into the tank (Pict.
  • Page 4 Never turn off the heater by removing electricity. Let always complete the shutdown cycle, otherwise you may damage the structure and have trouble lighting in the future. 4 of 36...
  • Page 5 Instructions for safe and efficient use • The device can be used by children that are not physical conditions and cause health problems; less than 8 years old and people with reduced • Do not expose to direct the flow of hot air physical, sensory or mental capabilities, or lack plants or animals;...
  • Page 6 For proper functioning and a good temperature distribution, the pellet insert shoul be positioned in a location where it is able to take in the air necessary min. for combustion of the pellet (about 40 m³/h must be available), as laid down in the standard governing the installation and in accordance with local national standards.
  • Page 7 Pellet insert installation A minimum lateral clearance of 50 mm must be ensured for proper functioning of the pellet insert. In addition, air intakes and outlets must be provided to ensure proper ventilation within the structure. The air inlets must have a section of 240 cm at the entrance and 350 cm at the exit.
  • Page 8: Installation

    Flue The following instructions have the purpose of The minimum distances to comply with from any giving instructions on installation of a good flue, chimneys or reflux zones are outlined below. however they do not replace in any way the standards in force of which a qualified builder Check the negative pressure between the flue must be aware.
  • Page 9 chimney must be completely flat. base of the chimney. Fasten it with four chimney easier during the supplementary • Fasten the brackets to the wall behind the maintenance. screws and proper plugs. The base of the behind the chimney (Pict. 7). chimney must be completely flat.
  • Page 10 Flue connection The joint between the pellet insert and the flue must be installed using suitable tubes (min. T250). Use is forbidden of flexible metal tubes, in cement fibre or aluminium. The slope of the smoke duct must not have horizontal sections over 2 metres and must have a minimum 3% inclination.
  • Page 11: Remote Control

    Remote Control The remote control (Fig. 3) used to adjust water temperature power and the on/off functions for the pellet pellet insert. To start the pellet insert, press key and the pellet insert will automatically enter the starting phase. Press keys + (1) and - (2) to adjust temperature, and use keys + (6) and - (5) to adjust operating power.
  • Page 12: Technical Specifications

    Technical specifications Mod. NCA115-2A 51,5 51,5 Ø80 REMARKS: - measurements are approximate and may vary based on to the aesthetics of the pellet insert - the positions of the tubes in the rear view are indicative and tolerance of +/-...
  • Page 13 Mod. NCA150 55,5 55,5 218,6 218,6 218,6 339,5 218,6 REMARKS: - measurements are approximate and may vary based on to the aesthetics of the pellet insert - the positions of the tubes in the rear view are indicative and tolerance of +/- 10 mm - measures with a tolerance of about 10 13 of 36...
  • Page 14 UNIT OF PARAMETER NCA115-2A NCA150 MEASURE Heat input 13,1 14,9 11,6 13,1 Nominal heat output Reduced heat output CO concentration at nominal mg/m reference (13% O CO concentration at reduced mg/m reference (13% O Nominal efficiency 88,8 88,3 Reduced efficiency...
  • Page 15 Pellet insert start up Remove any components which might burn from the firebox and from the glass (various instructions and adhesive labels). Charge pellet Fuel is loaded from the upper part of the pellet insert by opening a door. Pour the pellets in the hopper. This is easier if performed in two steps: •...
  • Page 16 Pellet insert switching off To switch off the pellet insert, press the key on the control board until you read “ “ C L E A N I N G F I N A L C L E A N I N G F I N A L ” ” on the display.
  • Page 17: Control Board

    Control board 1. Temperature 4. Key on/off 1207 increase 5. Operating power 24.0°C P-5 2. Temperature decrease WORK decrease 6. Operating power 3. Key SET increase Functional keys Exchanger This indicates the room ventilator is working. 1. Temperature increase: using this key you can increase the wished temperature from a min.
  • Page 18: Display Informations

    Fan speed adjustment channeling (where present) Menù 01 - Setting fans menu 01 1. Press the SET button. Will appear on the display ADJUST MENU 01 SETTING FAN. BLOWERS 2. Pressing the SET key to access the menu to set the speed of your canalisate fan.
  • Page 19: Programming Menu

    Programming menu Menu 02 SET CLOCK To access the set clock option, press the “SET” button (3), with the button - (5) scroll through the submenus until MENU 02 - SET CLOCK and with buttons 1 and 2 select the current day. Press the “SET” button (3) to confirm.
  • Page 20 level 1 level 2 level 3 level 4 value 03 - set thermostat 03 - week program. 01 - week thermostat on/off 02 - start program. 1 hour 03 - stop program. 1 hour 04 - monday progr. 1 on/off 05 - tuesday progr.
  • Page 21 Menù 03 SET CHRONO input menu level Submenu 03 - 01 - activate thermostat M-3-1-01 This allows you to activate and deactivate all of the ENABLE functions of the thermostat CHRONO dialogue input menu level 08 : 15 Submenu 03 - 02 - daily programme M-3-2-02 This allows you to enable, disable, and set the daily START 1...
  • Page 22 PROGRAMME 1 PROGRAMME 2 menu level selection meaning possible values menu level selection meaning possible values 02-03-02 START PROGRAM 1 activation time time - OFF 03-03-11 START PROGRAM 2 activation time time - OFF 02-03-03 STOP PROGRAM 1 shut-off time time - OFF 03-03-12 STOP PROGRAM 2...
  • Page 23 Stand-by Mode This mode allows the automatic shutdown of the pellet insert once it reaches the temperature set on SET. When this happens, the pellet insert will wait a few minutes (factory setting), after which will turn off automatically if the temperature of the room in the meantime has always maintained above the set. Once turned off as a result of this condition, the pellet insert will automatically turn on only when the ambient temperature will drop to 2 °C below the set temperature in the oven (example: SET=24 °C and ambient temperature = 21 °C).
  • Page 24: Alarm Signals

    Alarm signals In the event of a working defect, the system informs the user about the type of failure occurred. The following table summarises the alarms, kind of problem and possible solution: Display Kind of problem Solution As soon as the power supply is back, the Pellet insert starts a ALAR 1 BLACK OUT There is no power supply...
  • Page 25 Maintenance and cleaning of the pellet insert Before effecting any maintenance operation or cleaning on the pellet insert, take the following precautions: • be sure that all parts of the pellet insert are cold. • be sure that the ashes are completely cold. •...
  • Page 26 NOTE: when you insert the brazier support, be sure you install it on the stopping device on the support brackets (Pict. 10). The brazier flap for pellets fall (Pict. 11) must be addressed to the inner part of the combustion chamber. Pict.
  • Page 27 Ash box Open the door, turn the two fastening knobs and remove the tray. Remove all the ash fallen into the tray using a fan. You can clean the tray more or less frequently according to the quantity of pellets you use (Pict.
  • Page 28: Supplementary Maintenance

    Cleaning the clearing system Until a reasonable experience is acquired regarding the operating conditions, it is advisable to perform this maintenance on at least a monthly basis. • Remove the electrical feed cable; • Remove the cap from the T-joint and proceed with the cleaning of the ducts. If necessary, at least for the first few times, call in qualified personnel;...
  • Page 29 Cleaning the clearing system Until a reasonable experience is acquired regarding the operating conditions, it is advisable to perform this maintenance on at least a monthly basis. • remove the electrical feed cable; • remove the cap from the T-joint and proceed with the cleaning of the ducts. If necessary, at least for the first few times, call in qualified personnel;...
  • Page 30: Maintenance And Cleaning

    Maintenance and cleaning All cleaning of all parts must be carried out with the pellet insert completely cold and unplugged to avoid burns and thermal shock. The pellet insert does not need much maintenance if used with certified quality pellet. The need for maintenance varies depending on the conditions of use (switching on and off repeatedly) and depending on the performance required.
  • Page 31: Safety Devices

    Safety devices Pressure switch: monitors Reduction motor: if the Flue temperature depression in the smoke motor stops, the pellet insert sensor: thermocouple that duct. It is designed to shut continues to function until measures the temperature of down the pellet feed screw the flame goes out for lack of the fumes while keeping the in the event of an obstructed...
  • Page 32 32 of 36...
  • Page 33: Problems And Solutions

    Problems and solutions All repairs must be carried out exclusively by a specialised technician, with the pellet insert completely cold and the electric plug pulled out. Is prohibited from any unauthorized modification to the device and the replacement of parts with other non-original.
  • Page 34 1. Fill the tank with pellets 1. The tank is empty. 2. Check the electrical wiring and fuses, re- 2. The resistance does not place if the resistance is broken reach the temperature 3. Replace the resistance 3. Resistance damaged 4.
  • Page 35 1. Perform periodic cleaning. See paragraph pellet insert installation in the user manual. Check chimney cleaning 2. Decrease in the parameters the charge level of the pellets 3. Clean the brazier after waiting for the total 1. Flue with presence of shutdown of the pellet insert If you repeat stretches too long or clogged...
  • Page 36 . Fill the tank with pellets 2. Check plug and presence electricity 3. Fill the tank with pellets 4. Clean the brazier 1. The pellet tank is empty 5. Let the pellet insert cool down completely, 2. No power reset the manual reset and restart the pel- 3.
  • Page 37 GENERAL GUARANTEE GUARANTEE LIMITATIONS All products are subject to accurate testing and are covered by Limited Warranty covers manufacturing defects, provided that warranty for 24 months from the date of purchase, documented the product has not been damaged by improper use, improper by invoice or purchase receipt that will be presented to authorized handling, incorrect connection, tampering, and installation errors.
  • Page 38 NOTES 38 of 36...
  • Page 39 NOTES 39 of 36...

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Nca150

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