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ABLE OF ONTENTS Legal Considerations Copyright Contact address About This Guide Safety notices Supported versions Supported cases Before you begin Configuration in Agora Command and Control Device configuration in Agora Command and Control Logical devices Alarms Alarms triggered by Provision NVR Alarm triggered by the driver Troubleshooting Perform a connection test...
BOUT UIDE This guide is written for users of the Agora Command and Control software. It provides installation and configuration information for the system variants, as well as a description of the hardware and specifications. Please ensure you read the instructions provided in the guide before using the system. Safety notices This guide uses the following formats for safety notices: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
UPPORTED VERSIONS Firmware version 1.3 and earlier are supported. Provision technical support was not able to provide a definitive list of supported devices and versions. Supported cases The Agora Command and Control supported and unsupported cases are given in Table 1. Table 1 Provision supported cases Supported cases Unsupported cases...
EFORE YOU BEGIN Before you begin, make sure you have completed the requirements given in Table 2. Table 2 Pre-installation checklist ü Requirement A valid Agora Command and Control installation. IP access to the Provision device, for example, you can ping the Provision device from the Agora server.
4 Configuration in Agora Command and Control Provision ONFIGURATION IN GORA OMMAND AND ONTROL Before configuration, the appropriate driver must be installed. To do this, you must install provision. 1. Run Setup - provision.exe . 2. Accept the License Agreement and click Next . 3.
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4 Configuration in Agora Command and Control Provision Figure 1: Provision parameters Table 3 Provision parameters Parameters Description The IP address or hostname of the Provision recorder The SDK port number Port The default value is 6036 Login username A Provision user with required permissions Login password The password for the user The number of priority stream slots...
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4 Configuration in Agora Command and Control Provision 7. Choose which Agora site the site will be added to. You can map to an existing Agora site, or create a new site. Agora Command and Control Integration Guide - v1-draft1...
OGICAL DEVICES The driver will automatically create the supported devices. The supported logical devices are given in Table 4, Table 5 and Table 6. Table 4 Camera devices Name Function State Creation rule User interaction Icon Hardware ID If pressed, Agora Gets live/recorded video One for each video <camera_...
LARMS An alarm is an occurrence that must be verified by an operator. An alarm can originate in a device or system, Agora Command and Control or the Operator (Alarm On-demand). Alarms triggered by Provision NVR The alarms triggered by the Provision NVR are given in Table 7. Table 7 Alarms triggered by Provision device Message type Agora alarm type...
6 Alarms Provision Alarm triggered by the driver Alarms can be triggered when the driver condition changes, refer to Table 8. Table 8 Alarms triggered by drivers Source Condition trigger Agora alarm type device Transition from a successful periodic Technical MESSAGE_TYPE_ connection test to an unsuccessful one alarm sensor...
ROUBLESHOOTING When you use Agora Command and Control it can be necessary to carry out troubleshooting. It is recommended that you run all tests on the Agora Server machine. Perform a connection test To test the connection, do as follows: 1.
7 Troubleshooting Provision Figure 3: Provision Telnet connection test PTZ cameras Represented by , Pan, tilt and zoom (PTZ) cameras allow large areas to be monitored by a single camera. Move a PTZ camera If you are unable to move a PTZ camera, do as follows: 1.
7 Troubleshooting Provision 6. Paste the RTSP link. Other tools Provision uses several tools to integrate with Agora Command and Control. Processexp Proccessexp is available in the Agora tools folder. The primary function is to list all system processes. Baretail The primary function of Baretail is to show driver logs.
REQUENTLY ASKED QUESTIONS Examples of Agora Command and Control frequently asked questions are given in Table 9. Table 9 Agora frequently asked questions Issue Solution Use VLC and Onvif Device Manager to How do I live stream video? open a live stream. Agora says the connection was successful, but only Your credentials are incorrect or the created a technical logical device...