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RealRelax FAVOR-03 ADV User Manual page 12

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KIND REMINDING
During daily use, please check whether the following phenomenon exist: Scorched smell When touch the wire, the
power is on, but sometimes off The power supply cord is hot Other abnormal phenomenon
If problems happen above, please turn off power supply and contact the distributor or manufacturerfor
assistance.
CAUTION
TROUBLESHOOTING GUIDE
Problems/Issues
Sounds like tapping or hum sounds
C
M
Suddenly stops working
Y
CM
MY
CY
Does not work after power up
CMY
K
Roller height changes
Abnormal sounds suddenly
while working
Can not recline the chair
can not restore position after
reclined
Note : Do not dismantle the produce by yourself, and our company shall shoulder no responsibility to the
damage of the product or the inquiry of people caused by improper use. Thanks for your cooperation !
Possible Cause
Trouble Shooting Method
Sounds from air pump,
Normal phenomenon
motor or other mechanical parts
1. Bad power connection
1. Unplug and reinsert power cord
2. Auto program timers is up
to he chair
2. Normal
1. Power switch is not turned on
1. Turn power switch on
2. Bad connection between plug
2. Connection power cord again
and socket
3. Press power button on remote
3. Massage remote is not turned on
4. Contact professional technician
4. Have broken power wire plug
5. Replace fuse
5. Bad fuse
6. Contact professional technician
6. Control unit for functioning properly
Rollers work alternately
Normal phenomenon
Maybe from over working the
1.Cut down usage
massage chair
2. Contact professional technician
Obstruction-be sure that the chair is
Stop chair opearion, and
move obstruction
allowed enough room to fully recline
Problem on electric motion pole or
Contact professional technician
plug under bad connection
FAVOR-03 ADV
Rated Voltage : 110 V
Rated Frequency : 60 Hz
Rated Power : 100 W
Safety Design : Class I
N.W : 102.6 LB
32.6 LB
G.W : 123.5 LB
44.7 LB
MEAS : 45.7" * 28" * 27"
45.7" * 29.5" * 10.8"
Manufacturer Reserves The Right To Make Changes To Informations Published In This Document,
Including Without Limitation Specifications And Product Descriptions, At Any Time And Without Notice.
Real Relax inc.
www.realrelaxmassage.com
USA: (800) 513 - 5727
Contact Us
For any inquiries or quality-related issues concerning our products, please send an email to service@
realrelaxmassage.com, we will respond to you as soon as possible and give you an appropriate solution
(refund or replacement).

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