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Midco SmartHOME
Home Automation | Home Security | Energy Management
Professionally Monitored Service:
User Guide
• Touchscreen
• Key Fob Keychain Remote
• Web Access
• Device Access for iOS and Android
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Summary of Contents for Midco SmartHOME

  • Page 1 Midco SmartHOME ™ Home Automation | Home Security | Energy Management Professionally Monitored Service: User Guide • Touchscreen • Key Fob Keychain Remote • Web Access • Device Access for iOS and Android...
  • Page 2 User Guide Midco SmartHOME delivers a whole new level of security for the things that matter most in your life. Whether you’re home or away, at your desk or on the go, our interactive home security system makes it simple to monitor your property, keep your loved ones safe, and stay connected to home and family from anywhere.
  • Page 3: Table Of Contents

    Contents System Status Icons .................. 1 System & Zone Trouble Header ............... 1 Touchscreen ....................2 Security Status Header .................. 2 Arm ........................3 Disarm ......................... 3 Emergency ......................3 Settings ......................4 Home Management ..................4 Information, Media and Entertainment ............. 6 Key Fob Keychain Remote ..............
  • Page 4: System Status Icons

    System Status Icons The various user interfaces include the following icons that provide an at-a-glance overview of the status of your system. The Security status of your security system is displayed in the large Security Status header. This is the Security Status header when the status This is the Security Status header when the status is is “Armed”.
  • Page 5: Touchscreen

    During an alarm, the Security Status header changes to show an Alarm state. Displayed events that prevent arming replace the Security Status Header altogether. Images displayed in this user guide may vary slightly from what you see on your Midco SmartHOME system.
  • Page 6: Arm

    Touchscreen 1. Touch the Disarmed - Press to Arm button on the Home Screen. 2. Select Arm Stay to arm the sensors on your doors and windows only with a 30-second exit delay, or Arm Night with no delay. Or select Arm Away to arm all sensors including the motion detectors.
  • Page 7: Settings

    2. Change the current setting with the power switch. 3. For lamps equipped with a dimmer function, use the slider bar to adjust the brightness level. Images displayed in this user guide may vary slightly from what you see on your Midco SmartHOME system.
  • Page 8 Touchscreen Thermostats Adjust settings for thermostats installed throughout your home. 1. Touch the Thermostats app. 2. Change mode to Off, Cool or Heat. 3. When in Cool or Heat Mode, use the arrows to adjust. 4. Turn Hold on to maintain the mode and ignore any other Managing Door Locks Using the TouchScreen Your system supports a maximum of 4 Kwikset Deadbolt Door Locks.
  • Page 9: Information, Media And Entertainment

    Listen to the world’s radio with music, news, talk and comedy streaming from every continent. 1. Touch the TuneIn Radio app. 2. Browse from the menu to select station. Images displayed in this user guide may vary slightly from what you see on your Midco SmartHOME system.
  • Page 10 Touchscreen Weather View 4 day forecast and weather radar. 1. Touch the Weather app. 2. Touch drop down scroll arrow. Life360 Keeping your family safe and in sync. 1. Touch the Life360 app. 2. Touch to log into your account or create a new account.
  • Page 11 Images displayed in this user guide may vary slightly from what you see on your Midco SmartHOME system.
  • Page 12: Key Fob Keychain Remote

    Key Fob Keychain Remote The wireless key fob gives you additional access to your system, enabling you to: • Check the current system status (armed, disarmed, or “not ready”). • Arm the system in Arm Away mode or Arm Stay mode. •...
  • Page 13 The touchpad will initiate an audible siren. • LED flashes red once to show the key fob has contacted the system, then flashes red seven times. Images displayed in this user guide may vary slightly from what you see on your Midco SmartHOME system.
  • Page 14: Web Access

    Web Access Access your interactive home security system through your personal, secure web page. Check the status of your home, arm and disarm your system, see live video of your home, view video clips and pictures, change settings and much more from anywhere you have Internet access. Signing In You will need to sign in each time you access the website.
  • Page 15: Security

    To manage keypad access codes, select Security > Keypad Codes on the toolbar and add a new access code or modify current access codes. Images displayed in this user guide may vary slightly from what you see on your Midco SmartHOME system.
  • Page 16: History

    Web Access Zone Activity The current state of all security devices connected to your system appears here. Click the device number to see the recent history. 1. Click the clock icon next to the sensor name to see the recent history.
  • Page 17: Cameras

    5. To delete an image or video, select the check box for each cap- tured image or video and click the trash can. Images displayed in this user guide may vary slightly from what you see on your Midco SmartHOME system.
  • Page 18: Rules (Alerts, Automations And Schedules)

    Web Access Rules (Alerts, Automations and Schedules) The Rules are flexible methods for generating a variety of system actions (such as sending an email alert) whenever something else happens under specific circumstances. To manage rules, click the Rules Tab. Rules setup and Contact for Rules will be displayed.
  • Page 19: Manage Touchscreen Apps

    Touchscreen. The apps are positioned in the image just as they are on the actual Touchscreen. Images displayed in this user guide may vary slightly from what you see on your Midco SmartHOME system.
  • Page 20 Web Access Adding Touchscreen Apps 1. Click on the Touchscreen app you want to add from the top menu bar. 2. Click Add App. The Subscriber Portal pushes the app to the Touchscreen. An “updating” message is displayed while the app is being added.
  • Page 21: Thermostat

    1. On the Main screen, in the Lights tool, click Manage Lights or click the Lights Tab. 2. In the Lights tool, you can turn the light on or off and set dimming percentage. Images displayed in this user guide may vary slightly from what you see on your Midco SmartHOME system.
  • Page 22: Device Access For Ios And Android

    Touch, iPad and Android devices. The application contains only the essential functionality available through web access. Download the Midco SmartHOME app from the Apple App Store or Google Play. Then, launch the application. Enter your Username and Password and click Login.
  • Page 23: Security

    1. On the Home screen, tap Security. 2. On the Security screen, tap Armed – Press to Disarm. 3. Enter your 4-digit security code to disarm the system. Images displayed in this user guide may vary slightly from what you see on your Midco SmartHOME system.
  • Page 24: Cameras

    Device Access for iOS and Android Cameras View live video or captured pictures and video clips. To view live video from your cameras: 1. On the Home screen, tap Cameras. 2. From the list, tap the camera you’d like to access. Live video will appear for that respective camera.
  • Page 25: Thermostat

    3. If the light is off, tap bulb to turn it on. 4. If the light includes the dimmer function, you can adjust its brightness by tapping and tapping preferable setting. Images displayed in this user guide may vary slightly from what you see on your Midco SmartHOME system.
  • Page 26: Security Monitoring

    Security Monitoring The central monitoring station provides 24/7 UL-approved monitoring for your residence. The following information will provide you an overview of what occurs when the central monitoring station receives an alarm signal: Immediate dispatch of Emergency Services Duress Panic (Silent) Panic (Audible) Verification call before dispatching Emergency Services Medical Alarm activated on control panel...
  • Page 27: How To Test Your System

    Call the monitoring station at 1.855.643.2674 (MIDCOSH) to place your account on test. You will need your Midco SmartHOME account number and your personal pass code. Start by testing your keypad panic buttons. Press the (2) buttons to activate alarm. Be sure to reset the system after the activation.
  • Page 28: Terms And Conditions

    Company to provide its services, it needs to have on record basic information from Customer. The Customer acknowledges it. Customer acknowledges it has or will contract with Midco for the installation of a protective system at a property owned or occupied by Customer. In connection with this installation, Customer has requested monitoring services.
  • Page 29 The Customer is encouraged in all instances to make his or her own insurance arrangements. 10. Customer agrees that in no event shall the Company or Midco be liable for any consequential damages. Company and Midco disclaim any and all implied warranties of merchantability and fitness for a particular purpose.
  • Page 30: Important Information

    Important Items to Remember: Master Security Code : ___ ___ ___ ___ (for Touchscreen/Web Portal disarming and Settings control) Midco SmartHOME Account #: 18- _________________________ Passcode/Secret Word : _________________________ (in case of false alarm) Central Station Phone Number: 1.855.643.2674 (MIDCOSH) Web Access: MidcoSmartHOME.com...
  • Page 31 Notes...
  • Page 32 MidcoSmartHOME.com | 1.800.888.1300...

Table of Contents