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DO NOT OPEN THE HOSE REEL CASING. Unscrewing the case will void the warranty. The internal spring mechanism is held under tension and is dangerous if released. If leaking or retraction problems occur, please contact Hoselink’s Customer Care team for advice and assistance.
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Check to see if the hose has come off its drum. If so, Extend the hose and turn the tap on full to remove any please contact the Hoselink Customer Care team. kinks. The hose should not retain a memory and kinks should fill out.
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