Troubleshooting - Logic X4.5 Lite User Manual

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Troubleshooting

Please refer to the following list of problems and solutions if you run into any issues while using
your mobile phone. Please contact the distributor or service provider if the issue still persists.
Problem Cause
The network operator doesn't
provide this service or your plan
Can't access Internet
doesn't include this service.
normally when using
browser
The settings are not correct.
SIM card is damaged.
SIM card error
The SIM card isn't
The metal surface of the SIM card
is dirty.
The mobile phone is being used in
an area with a weak signal, for
example, near tall buildings or in a
basement, the radio waves can't
Poor reception
reach these areas effectively
The mobile phone is being used
during peak communications times
and the airwaves are congested.
Phone doesn't Battery is too low.
turn on
Can't make a call Call barring is active
Solution
Please contact your
network operator for
information on how to
apply and use this
service.
Please refer to the
specific browser's
instructions.
Please contact your
network operator.
Check the SIM card.
Clean it with clean. cloth
Please make or answer
calls in areas where
there is a stronger signal.
Try to avoid using your
mobile phone when
communication is busy.
Charge the battery.
Cancel call barring.