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Customer Support
Klevio Omni
Instruction Manual
Omni-IM:1.1-202205-CS:v3.0-CT:v2.4
©2021 Klevio

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Summary of Contents for Klevio Omni

  • Page 1 Customer Support Klevio Omni – Instruction Manual Omni-IM:1.1-202205-CS:v3.0-CT:v2.4 ©2021 Klevio...
  • Page 2 Welcome to Klevio Klevio is a smart entry control system that connects to the locks on your doors via a Klevio smart access device. This enables you to control access to your property via the free Klevio Smartphone App or the Klevio Web Dashboard with digital keys.
  • Page 3: Table Of Contents

    OPTION 1: Plug power supply unit wiring OPTION 2: Mains power supply unit wiring Installation instructions STEP 1 Take your Klevio device & separate the Console from the Controller STEP 2 Connect the Klevio console to power STEP 3 Mount the Klevio console on a wall...
  • Page 4 STEP 7 Test your locks are working from the Klevio device STEP 8 Download the Klevio app & create a Klevio account STEP 9 Contact Klevio to issue your master keys Integrating with Intercom Systems 5-wire analog system (4+n) 2-wire analog system (1+n)
  • Page 5 Console LED Indicator Installation Troubleshooting Bad audio quality on analog systems Klevio does not respond to a call on an analog system Klevio does not respond to a call on a digital system Issues with external keypad integration Wire Lengths & Cross-sections...
  • Page 6: Getting Started

    Dashboard. In addition to various other access features and options for integration with other access hardware, the Omni can also be used as a standalone intercom unit. There are four buttons on the front of the device and two on the back.
  • Page 7: Answering A Call

    Answering a Call When Klevio is rung from outside, the device will ring and the ‘Pick up / Mute’ button ( ) will flash blue (If you’re close to the unit the indicator lights on the left will turn blue at the same time).
  • Page 8: Accessing Device Settings

    To modify your device’s settings you will need to connect to it from another Wi-Fi enabled device such as a smartphone, tablet or computer. Complete the following steps: 1. Press and hold the ‘Settings‘ ( ) button (see Fig. 1) on the back of the Klevio device for at least one second.
  • Page 9: Other Settings (Audio, Unlock Duration, Button Configuration

    Once you reach www.klevio.zone, find the input fields for Wi-Fi settings, type in your credentials and tap ‘Store and exit settings’. After a few seconds, the blue and orange lights on your Klevio device should flash briefly and your Klevio should come online.
  • Page 10: Troubleshooting

    Your home internet • If you’re experiencing poor internet service, is down consult your internet provider or consider upgrading your Klevio to a 4G-enabled device • If your Wi-Fi setup has changed, follow the You’ve changed instructions in ‘Accessing Device Settings’...
  • Page 11 Keys page, depending on the version of your app. For more information about troubleshooting and using the Klevio system, visit our online guide at help.klevio.com. If you need further help, you can write to us at support@klevio.com...
  • Page 12: Installation

    Installation Caution We strongly recommend that Klevio installations are carried out by an approved Klevio installer. Some Klevio installations require assistance from the Klevio Development Team to correctly implement, connect & register the hardware. Klevio Ltd disclaims any liability deriving from installations or modifications carried out by non-approved parties.
  • Page 13: Klevio Omni Device Details

    Klevio Omni Device Details – In addition to being a door controller, Klevio Omni can also integrate with other access accessories (keypads, fob readers …), can be used in combination with Klevio Extenders to control up to 144 doors, and can provide useful features such as audio functionalities.
  • Page 14: Klevio Controller Compatibility

    Console’s purpose is to provide power supply for the Controller and to handle low-level details for interfacing with various intercom systems. Klevio Controller Compatibility Fig. 5: A Klevio Controller Console v3.x is hardware compatible with the v2.4 version of Klevio Controllers. Omni-IM:1.1-202205-CS:v3.0-CT:v2.4 Klevio.com...
  • Page 15: Installing Klevio Omni

    Never connect mains (230 V AC) voltage or any lines referenced to the mains directly to the console. If a lock is operated by the mains voltage, use an appropriate external relay. Klevio Omni functional diagram Fig. 6: Klevio Omni functional diagram Omni-IM:1.1-202205-CS:v3.0-CT:v2.4 Klevio.com...
  • Page 16: Common Materials & Consumables Required For Installation

    Please refer to the following diagrams marked Fig. 7 and Fig. 8 to see how the Klevio console should be wired in either case. To avoid the possibility of short circuits during cable wiring, connect the wires to the Klevio console first and only then plug the power supply into the socket.
  • Page 17: Option 1: Plug Power Supply Unit Wiring

    OPTION 1: Plug power supply unit wiring Fig. 7: Wiring the Klevio Console to a plug power supply unit Cable Function Klevio Terminal +12V BLACK OPTION 2: Mains power supply unit wiring Fig. 8: Wiring the Klevio Console to a mains power supply unit...
  • Page 18: Installation Instructions

    See Fig. 9 for details. Learn more about the Console and Controller in the Klevio Omni device details section. Fig. 9: Detaching the Klevio console from the Klevio controller - push down to unmount and then remove the console Omni-IM:1.1-202205-CS:v3.0-CT:v2.4 Klevio.com...
  • Page 19: Step 2 Connect The Klevio Console To Power

    STEP 2 Connect the Klevio console to power Please refer to the 'Power supply wiring' section in this chapter to correctly connect the Klevio console to your preferred power supply option. STEP 3 Mount the Klevio console on a wall Please note that if any of the cables that should connect to the console do not come out of the wall directly behind where you’d like to mount it, you can guide the cables through the indented...
  • Page 20: Step 4 Check Mounted Console For Power

    STEP 5 Connect the device to your locks, access system or other hardware Klevio Omni can be integrated in different ways depending on the context and existing setup. A few common examples are presented in the 'Integrating with intercom systems' &...
  • Page 21: Step 7 Test Your Locks Are Working From The Klevio Device

    Once your Klevio representative has issued your keys, they should appear in the “Keys” page of your Klevio app. You may need to hit the refresh button in your app for the keys to become visible. If you encounter any problems, don’t hesitate to contact your Klevio representative again to help resolve the issue.
  • Page 22: Integrating With Intercom Systems

    – The diagrams on the following pages show only a few common examples of integrating Klevio Omni with an intercom system. If you require a different type of installation, or simply require technical support, please contact your Klevio representative at support@klevio.com...
  • Page 23: 5-Wire Analog System (4+N)

    For example: Bitron Video AV2058/51, Bell system model 61 Installed jumpers: P3 In your Klevio console settings, set call polarity to positive, AIN and AOUT loads to “off”.* *These settings can currently only be altered with support from the Klevio Development Team. Please contact a Klevio representative at support@klevio.com...
  • Page 24: 2-Wire Analog System (1+N)

    For example: Urmet 1145/67, Urmet Domus 1035/67 Install jumpers: P3, P8 In your Klevio console settings, set call polarity to negative, AOUT load to “on”.* *These settings can currently only be altered with support from the Klevio Development Team. Please contact a Klevio representative at support@klevio.com for more details.
  • Page 25: Bpt X1

    2. Press the call button on the entry panel for the apartment where the interface has been installed. 3. The entry panel will emit a “ringing” tone and Klevio will ring. If Klevio has been installed in parallel to a handset, the handset will start ringing as well.
  • Page 26 Fig. 14: Wiring Klevio Console v3 to BPT X1 as a stand-alone installation Do not use double cores - instead use a single twisted pair, one for each connection between BPT X1 and the console. Fig. 15: Wiring Klevio Console v3 to BPT X1 as a parallel installation Do not use double cores - instead use a single twisted pair, one for each connection between BPT X1 and the console.
  • Page 27: Comelit Simplebus2

    first connect the wires on the Klevio end, then connect them to the terminals on the existing handset. With a Comelit SimpleBus you cannot pick up the audio line using the button on the Klevio device unless a call has been made from the entry panel (i.e. Klevio is ringing).
  • Page 28 Fig. 16: Wiring Klevio Console v3 to Comelit SimpleBus as a stand-alone installation Do not use double cores - instead use a single twisted pair, one for each connection between Comelit SimpleBus and the console. Fig. 17: Wiring Klevio Console v3 to Comelit SimpleBus as a parallel installation Do not use double cores - instead use a single twisted pair, one for each connection between Comelit SimpleBus and the console.
  • Page 29: Connecting Other Hardware

    The diagrams on the following pages show only a few common examples of integrating Klevio Omni with other hardware such as electric strikes, external keypads, Klevio Extenders etc. If you require a different type of installation, or simply require technical support, please contact your Klevio representative at support@klevio.com...
  • Page 30: Electric Strike

    Fig. 18: Wiring Klevio Console v3 to an electric strike Door sensor Depending on the Klevio device settings, the door sensor can be connected to D1 or D0 (Fig. 19). Fig. 19: Wiring Klevio Console v3 to a door sensor Omni-IM:1.1-202205-CS:v3.0-CT:v2.4...
  • Page 31: Landing Doorbell

    Fig. 20: Wiring Klevio Console v3 to a door sensor Request To Exit (RTE) button Depending on the Klevio device settings, the RTE button can be connected to D1 or D0 (Fig. 21). Fig. 21: Wiring Klevio Console v3 to a “Request to Exit” button Omni-IM:1.1-202205-CS:v3.0-CT:v2.4...
  • Page 32: External Keypad

    External keypad Support A Klevio Omni with a Console v3.0 supports keypads and fob/card readers with Wiegand output. RS-485 and “clock-and-data” connections are not supported. Keypad Wire Connections If the keypad integration doesn’t work, check the keypad manual or labels on the keypad itself for wire connections - the wire color scheme shown in Fig.
  • Page 33: Connecting To A Third-Party Controller

    Connecting to a third-party controller This integration enables Klevio Omni to detect whether a third-party lock controller wants to unlock the door. The way we connect Klevio Omni depends on the kind of output the controller has. Check the third-party controller’s documentation for details.
  • Page 34: Powered Output

    (see Fig. 24). If the third-party controller outputs 12V DC, then a Klevio external relay board with a NO or a NC relay can be used. For any other voltage output (AC, or other than 12V) a different type of relay is required.
  • Page 35: Klevio Extender

    Fig. 24: Wiring Klevio Console v3 to a third-party controller with a powered output Klevio Extender Please see the Klevio Extender Instruction Manual for details or contact your Klevio representative at support@klevio.com to send you a copy. External NC or NO relay Some installations require the use of an external relay board.
  • Page 36: Technical Details

    Technical Details Omni-IM:1.1-202205-CS:v3.0-CT:v2.4 Klevio.com...
  • Page 37: Terminal Connections

    Never connect mains (230 V AC) voltage or any lines referenced to the mains directly to the console. If a lock is operated by the mains voltage, use an appropriate external relay. Left terminal block Fig. 25: Left terminal block connections on Klevio Console v3 Name Comment CALL Ring/call detector.
  • Page 38: Right Terminal Block

    Right terminal block Fig. 26: Right terminal block connections on Klevio Console v3 Name Comment Digital input or output, depending on settings. Can be used to connect an additional call button, door sensor or keypad. Digital input or output, depending on settings. Can be used to connect an additional call button, door sensor or keypad.
  • Page 39: Jumpers

    Jumpers – No jumpers are installed by default. Fig. 27: Jumpers for Klevio Console v3 Installed Not installed Comment OP1 is shorted to Communal door relay Usually needed for driving a COM. connects OP2 to OP1. communal lock in analog systems.
  • Page 40: Console Led Indicator

    A green LED indicator on the console shows power and intercom status. It is usually hidden from view as it is obscured by the controller that’s mounted on the console to complete the Klevio device. The indicator can be used when diagnosing problems with the intercom integration.
  • Page 41: Installation Troubleshooting

    Try different AIN and AOUT load settings. Try enabling or disabling echo cancellation. Klevio does not respond to a call on an analog system Try a different call polarity setting. Klevio does not respond to a call on a digital system Check that the P8 jumper is installed.
  • Page 42: Wire Lengths & Cross-Sections

    – Values calculated for copper wires. Power supply 1 V max. voltage drop 1.5 A max. (without 4G) / 2.0 A max. (with 4G) Fig. 29: Klevio Omni power supply wire lengths Cross-section 0.2 mm 0.5 mm 1.0 mm 2.0 mm...
  • Page 43: Safety & Regulations

    – Device Handling & Legal Documentation Klevio Omni should only be used in official Klevio installations with the intent to enable the Klevio smart access system. Klevio Ltd disclaims any liability deriving from installations or modifications carried out by non-approved parties.
  • Page 44: Technical Data

    Technical Data – Power supply Fig. 31: Klevio Omni power supply data Power supply requirements 9.6 - 14.4 V DC 1.5 A (without 4G) 2.0 A (with 4G) Power consumption standby approx. 1.5 W (without 4G) standby approx. 2.5 W (with 4G) max.
  • Page 45: Strike Rating (Str+ / Str-)

    12V DC Current max. 500 mA Communal door relays (OP1 / OP2 / OP3 / OP4) Fig. 34: Klevio Omni communal door relay details Maximum switching current 2.0 A DC / 1.4 A AC Maximum switching voltage 48 V DC / 34 V AC...
  • Page 46: Wire Terminals

    Wire terminals Fig. 37: Klevio Omni wire terminal details Wire cross section Solid up to 1.5 mm2 / 16 AWG Stranded up to 1 mm2 / 16 AWG Strip length 5 - 6 mm Type screw terminal, M2 flat-head Connectivity Fig.
  • Page 47: Support

    Revisions, additional installation instructions Other – © 2022 Klevio. Registered address: Klevio Limited, 415 The Archives, Unit 10 High Cross Centre, Fountayne Rd, London, United Kingdom N15 4BE. Company registered in England. No: 09971722. VAT number: GB231662526 Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
  • Page 48 Omni-IM:1.1-202205-CS:v3.0-CT:v2.4 ©2022 Klevio Visit our website at www.klevio.com LONDON OFFICE LJUBLJANA OFFICE Klevio Ltd Klevio d.o.o. 415 The Archives Šmartinska cesta 106 General enquiries at info@klevio.com Unit 10 1000 Ljubljana, SI Customer support at support@klevio.com High Cross Centre Registered in Slovenia Klevio for business at sales@klevio.com...

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