Cybex Computer Products AV424 Installer And User Manual

Cybex Computer Products AV424 Installer And User Manual

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AutoView 424
Installer/User Guide
Supported by
Technology Corporation
TM
AV424
AV424R
AV416
AV416R
4991 Corporate Drive
Huntsville, Alabama 35805-6201 • USA
256-430-4000 (Fax) 256-430-4030
www.cybex.com
274 Madison Avenue, New York, NY 10016
Tel: 212-679-0050 • Fax: 212-679-0040
E-mail: Sales@RackitTechnolog y.com
www.RackitTechnology.com

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Summary of Contents for Cybex Computer Products AV424

  • Page 1 ™ AutoView 424 Installer/User Guide AV424 AV424R AV416 AV416R 4991 Corporate Drive Huntsville, Alabama 35805-6201 • USA 256-430-4000 (Fax) 256-430-4030 www.cybex.com Supported by 274 Madison Avenue, New York, NY 10016 Tel: 212-679-0050 • Fax: 212-679-0040 Technology Corporation E-mail: Sales@RackitTechnolog y.com...
  • Page 2 AutoView 424 Installer/User Guide...
  • Page 3 Microsoft Corporation. Logitech and Kensington are registered trademarks of their respective companies. MouseMan, Marble and TrackMan are registered trademarks of Logitech, Inc. Cybex and the Cybex logo are registered trademarks of Cybex Computer Products Corporation. AutoView, Commander, LongView, AutoBoot and all part numbers are trademarks of Cybex Computer Products...
  • Page 4 AutoView 424 Installer/User Guide FCC Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 5: Table Of Contents

    Table of Contents Chapter 1 - Product Overview Feature Overview ................................ 1 Compatibility ................................3 Chapter 2 - Installation Basic Install ................................... 5 Advanced Install ..............................11 Chapter 3 - Basic Operations Overview ..................................13 Keyboard Control ..............................14 Keyboard Switching ..............................15 System Control &...
  • Page 6 AutoView 424 Installer/User Guide INSTRUCTIONS: The exclamation point within an equilateral tri- angle is intended to alert the user to the presence of important oper- ating and maintenance (servicing) instructions in the literature ac- companying the appliance. DANGEROUS VOLTAGE: The lightning flash with arrowhead sym- bol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage”...
  • Page 7: Chapter 1 - Product Overview

    Product Overview Feature Overview The AutoView 424 allows you to control up to 256 PC, Sun or USB computers with one keyboard, monitor and mouse. It supports Sun Workstations, USB computers, IBM PC/AT and PS/2 systems and 100% compatible machines with support for VGA, SVGA, XGA and XGA-II video.
  • Page 8 AutoView 424 Installer/User Guide The AutoView 424 offers support for numerous PS/2 mice including: IBM Mouse support ScrollPoint, Logitech MouseMan Wheel, Logitech Trackman Marble Wheel, Logitech Trackman Marble FX, Kensington 4 Button Mouse, Microsoft Explorer Mouse and the Microsoft IntelliMouse family. The AutoView 424 supports Plug and Play video and is compliant with the Plug and play VESA DDC2B standard.
  • Page 9: Compatibility

    Product Overview The AutoView 424 is also available in a 16 port version known as the AutoView 16-port version 416. Aside from the number of ports, all information in this manual that applies to the AutoView 424 is also applicable to the AutoView 416. A typical AutoView 424 configuration is shown below.
  • Page 10 AutoView 424 Installer/User Guide...
  • Page 11: Chapter 2 - Installation

    Installation Basic Install 1. Power down all computers that will be part of your AutoView 424 system. Connecting your Local Peripherals 2. Plug your VGA monitor cable into the port labeled on the back of your AutoView 424. For SUN support plug your Sun connector into the port labeled “SUN”, for PS/2 peripherals, plug your PS/2 keyboard cable and your PS/2 mouse cable into the ports labeled respectively.
  • Page 12 AutoView 424 Installer/User Guide Connecting your Remote Peripherals 3. Plug a standard Category 5 Unshielded Twisted Pair cable (up to 500 feet) into the RJ-45 style modular jack on the rear of the AutoView 424. Cybex C5T or Cybex P5T cable is strongly recommended to achieve best performance and maximum distance.
  • Page 13 Installation If you are using Remote Sun peripherals (This will require a VAK-1 adaptor kit available from Cybex) If your monitor uses a 13W3 plug, connect the 15HDD male adapter to port of your LongView Receiver and your monitor cable to your 15HDD adaptor.
  • Page 14 AutoView 424 Installer/User Guide Cable Description Length CIFCM-4 PS/2 only/VGA 4 ft. CIFCM-8 PS/2 only/VGA 8 ft. CIFCM-15 PS/2 only/VGA 15 ft. CIFCM-30 PS/2 only/VGA 30 ft. CUSBM-4 USB/VGA 4 ft. CUSBM-8 USB/VGA 8 ft. CUSBM-12 USB/VGA 12 ft. CWSNM-4 SUN Kbd/Mouse 13W3 4 ft.
  • Page 15 Installation Connecting Computers to the AutoView 424 8. Locate the input cable appropriate to the computer you are connecting. (AutoView 424 cable types are identified on the previous page.) Plug this cable into any numbered channel port on the rear of the AutoView 424. The other end of the input cable will have up to three connectors depending on type.
  • Page 16 AutoView 424 Installer/User Guide 10. Locate the power cord that came with your AutoView 424 unit and plug it into the IEC power connector on the AutoView 424. Make sure that the power switch is off, then plug the other end of the power cord into an appropriate AC wall outlet.
  • Page 17: Advanced Install

    Installation Advanced Install Attaching Multiple AutoView 424 Units (Please note that CIFCM cables are required for cascading.) 1. Follow steps 1-8 of the Basic Install section for each cascaded unit. 2. Plug the 25-pin “mini-D” connector of your CIFCM input cable into any available channel port on the rear of your base AutoView 424 unit.
  • Page 18 AutoView 424 Installer/User Guide...
  • Page 19: Chapter 3 - Basic Operations

    Basic Operations Overview Your AutoView 424 may be operated in a non-secure (no password required) or secure (password required) mode. All units ship defaulted to the non-secure mode. For information on implementing password security, see the “Administrator Functions” section of chapter 4. Computers may be powered-up one-at-a-time or all at once.
  • Page 20: Keyboard Control

    AutoView 424 Installer/User Guide Keyboard Control The following notational conventions appear throughout this chapter to illustrate commands for operating the AutoView 424. Whenever you see one of the symbols listed on the left side of the table, substitute the corresponding steps or values listed on the right side of the table.
  • Page 21: Keyboard Switching

    Basic Operations Keyboard Switching One of the ways to change the active channel in a non-secured AutoView 424 system is by entering a short sequence of keystrokes on the keyboard. This is called keyboard, or hot-key, switching. Note: Hot-key switching is only available in the default non-secure state. For more information on secure versus non-secure operation, see the ‘Administrator Functions’...
  • Page 22: System Control & Maintenance

    AutoView 424 Installer/User Guide System Control & Maintenance The following commands are used for system control and maintenance. Enter the command sequences to perform the actions described in the table below. Key Sequence Action <CM>Kn<Enter> Sets the keyboard scan set where n is a scan set number 1-3. <CM>MR<Enter>...
  • Page 23: Chapter 4 - On-Screen Display Operations

    On-Screen Display Operations Activating OSD Activate on-screen display (OSD) by pressing either of the keyboard Control keys twice within one second. In non-secure mode, this brings up the main OSD Window, “Administrator Channel List”. In secure mode, activating OSD will bring up the “User Login” window. Type in your user name and press Enter.
  • Page 24: The Osd Window

    AutoView 424 Installer/User Guide The OSD Window This window lists all named channels in your AutoView 424 system. They will be listed alphabetically with their channel addresses and access status beside them. Beside the address there will be a small circle. If the circle is filled, the attached computer is powered on.
  • Page 25: The Command Menu

    On-Screen Display Operations The Command Menu Once you have activated the main OSD Window, you can open the Command Menu by pressing either of the Control keys twice. The Command Menu options are selected in the same manner as channels in the OSD Window.
  • Page 26: Basic Channel Maintenance

    AutoView 424 Installer/User Guide Basic Channel Maintenance Basic Channel Maintenance is performed from the Administrator Command Menu, and is available if you are operating in non-secure mode or if you are the system administrator. Here you can add, delete or edit individual channels. CYBEX Control Panel Add Channel Name...
  • Page 27 On-Screen Display Operations Editing Channel Names and Addresses 1. Highlight the channel you wish to change in the main OSD Window. 2. Press the Control key twice to access the Command Menu or press the F2 key once. (If you press F2, skip Step 3.) 3.
  • Page 28: The Id Window

    AutoView 424 Installer/User Guide The ID Window The ID Window appears when you change channels and displays the name of the selected channel. This window can be individually configured for each channel in your system. The characteristics of the ID Window can be changed from the Edit Channel Menu.
  • Page 29 On-Screen Display Operations 4. Press Enter to accept the changes or press Esc to exit the menu without saving the changes. Setting the ID Window Dwell Time This menu selection lets you set the time that the ID Window remains on screen after a channel switch.
  • Page 30: Administrator Functions

    AutoView 424 Installer/User Guide Administrator Functions The Administrator Functions Menu is accessed from the Administrator Commands Menu. Here, you can setup the administrator and user accounts, enable and disable the setup port and utilize the AutoView 424’s FLASH upgrade feature. Differences between Secure and Non-Secure Operating Modes Administrator Account Setting up an administrator account with a password places your system in...
  • Page 31 On-Screen Display Operations Creating the Administrator Account 1. Press the Control key twice to access the Command Menu. 2. Select ‘Administrator Functions’ from the Command Menu. 3. Select ‘Setup Administrator’ from the Administrator Menu. 4. Type your password and press Enter. (The password is not case sensitive.) 5.
  • Page 32 AutoView 424 Installer/User Guide 7. Choose the ‘Access Setup’ heading. Here, you will see a listing of all attached servers in the channel list. For each server, choose a level of access for this user by selecting one of the function keys listed on the screen: F5 for no access, F6 for video only or F7 for video and keyboard/ mouse capability.
  • Page 33: Chapter 5 - Advanced Operation

    Advanced Operation Multiuser Operation The AutoView 424 provides advanced features that go beyond those available in the standard AutoView Commander. Primarily, it offers the benefit of adding a LongView Receiver to provide for a remote user that may be located up to 500 feet away from the AutoView 424.
  • Page 34: Multi Chassis Operation

    AutoView 424 Installer/User Guide Shared Access If both users need to access the same computer in the base unit, they can ‘share’ access to it through the AutoView 424. Sharing means that both consoles can view a computer channel at the same time, but only one can enter data through the keyboard or mouse at any given moment.
  • Page 35 Advanced Operation Example (Cont’d) 1) Both users can independently access the three computers attached to the base unit at any time. 2) Both users can independently access any computer in a different AutoView 424 unit at any time. If one user is working on channel 1 of the base unit, the other user can be independently using computers 2 or 3 of the base unit, or any computer attached to units 2 or 3.
  • Page 36: Keyboard Translation

    AutoView 424 Installer/User Guide Keyboard Translation The AutoView 424 allows you to use PS/2 or Sun keyboards to operate any type of attached computer. However, when crossing platforms, certain keys will need to be ‘remapped’ in order to provide all of the functions available on the keyboard native to that platform.
  • Page 37 Advanced Operation Sun keyboards have a power key used to power the workstation on and off. PS/2 keyboards may have a sleep key to place the computer in a stand-by or power saving mode. Table 2: Power/Sleep for USB Computers Peripheral Computer Keyboard...
  • Page 38 AutoView 424 Installer/User Guide...
  • Page 39: Chapter 6 - Channel Scanning

    Channel Scanning Choosing a Scanning Method AutoView 424's scanning feature allows you to automatically monitor, or scan, your computer channels without intervention. When keyboard activity is detected, scanning is suspended until all keyboard activity stops. Scanning then resumes with the next channel in sequence. The length of time each channel remains on the screen, or dwell time, is configurable and can be changed at any time.
  • Page 40: Turning Scanning On And Off

    AutoView 424 Installer/User Guide Turning Scanning On and Off From the OSD menu. 1. From the main OSD Window, press the Control key twice to access the Command Menu. 2. Select ‘Scanning is OFF’, ‘Scanning by Name’, ‘Scanning by Address’ or ‘Scanning by List’...
  • Page 41: Scanning By List

    Channel Scanning Scanning by List Scanning by list allows you to create a customized scanning order for the switch to follow. Any active channel in the system can be scanned in any order, as many times as desired. To configure the scan list, open the main OSD window by pressing either of the Control keys twice.
  • Page 42 AutoView 424 Installer/User Guide...
  • Page 43: Chapter 7 - Appendices

    Appendices A: AutoView Specifications Mechanical Height: 1.7" (4.5 cm) Width: 17.2" (43.7 cm) Depth: 6.5" (16.51 cm) Weight: 6.0 lbs (2.72 kg) Environmental/ Operating Temperature: 41° (5°C) to 104° (40°C) Power Storage Temperature: -4° (-20°C) to 122° (50°C) Operating Voltage: 100 - 240 VAC Power Frequency: 50 - 60 Hz Supported Hardware Computer: IBM PC/AT, PS/2, Sun workstations, USB...
  • Page 44: B: Longview Specifications

    AutoView 424 Installer/User Guide B: LongView Specifications Mechanical Height: 1.9" (4.8 cm) Width: 8.1" (20.6 cm) Depth: 4.8" (12.2 cm) Weight: 1 lb. (0.45 kg) Environmental/ Operating Temperature: 5°C to 40°C Power Storage Temperature: -20°C to 50°C Power Supply: 24Vdc @ 500mA from120 Vac adaptor...
  • Page 45: C: Flash Upgrading

    Appendices C: FLASH Upgrading To upgrade the FLASH code on your AutoView 424, you will first need to obtain the latest FLASH firmware revision from Cybex. It is available through Cybex Technical Support. Next you will need a serial cable (available at most electronics stores) to connect a computer to your AutoView 424.
  • Page 46 AutoView 424 Installer/User Guide Configure your terminal program to the following settings: 38,400 Baud 8 Bits No Parity 1 Stop Bit No Flow Control Once setup is complete, the following steps will finish the upgrade: 1. Activate the OSD menu on your AutoView 424 by tapping the Control key twice.
  • Page 47: D: Troubleshooting

    Appendices D: Troubleshooting Our Technical Support staff is ready to assist you with any installation or hardware problems you encounter with your Cybex product. If a problem should develop, follow the steps below for the fastest possible service: 1. Check the troubleshooting tables below to see if the problem can be resolved by following the procedures outlined.
  • Page 48 AutoView 424 Installer/User Guide Symptom Action Mouse is inoperable on one If the mouse is inoperable on a channel, try the mouse computer channel reset command <MR> or <MW> with that PC selected. (For instructions on command mode, see ‘Basic Operations’.) Verify that the cables from the computer to the AutoView 424 are connected properly.
  • Page 49 Appendices Symptom Action Keyboard is inoperable on If keyboard does not function on one channel, verify one computer channel that the cables from the computer to the AutoView 424 are connected properly. If you are operating in secure mode, verify your keyboard and mouse privileges.
  • Page 50 AutoView 424 Installer/User Guide Symptom Action OSD menu does not “pop-up” Type <CM>OSD1<Enter> to activate OSD. Verify that you are pressing the Control key twice within one second. If the problem persists, contact Cybex Technical Support. Unable to change channels Verify that the channel is powered.
  • Page 51: E: Problem Report

    Appendices E: Problem Report For the best possible service, please fill out this form completely. Have your completed Problem Report with you when you call, or fax it to Technical Support directly. Company Name: Contact Name: Phone Number: Fax Number: Service Call Number (if one has been issued): AutoView 424 Part #: Serial #:...
  • Page 52 AutoView 424 Installer/User Guide Problem Description: (Include all affected ports, exact nature of problem, troubleshooting steps taken, etc.) Fill out the chart below, including every computer attached to your AutoView 424 system. Video Computer BIOS Port Manufacturer/ Manufacturer / Operating Graphics Card Resolution / System...
  • Page 54 AutoView 424 Installer/User Guide...
  • Page 55 Warranty Cybex Computer Products Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 12 months from the date of purchase. Additionally, all Cybex products carry an unconditional 30 day satisfaction guar- antee.
  • Page 56 Cybex Computer Products Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 • USA Tel: 800 932 9239 Fax: 256 430 4031 E-Mail: techsupport@cybex.com Cybex Computer Products International Ltd. Cybex Germany Cybex House Dachauerstrasse 44a Shannon Free Zone 80335 Munchen Shannon, Co. Clare, Ireland...

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