evertz IXG CloudBridge User Manual
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evertz IXG CloudBridge User Manual

Internet exchange gateway server
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© Copyright 2017
EVERTZ MICROSYSTEMS LTD.
5292 John Lucas Drive
Burlington, Ontario
Canada L7L 5Z9
Phone:
+1 905-335-3700
Sales:
sales@evertz.com
Tech Support: service@evertz.com
Web Page:
www.evertz.com
Version 1.0, April 2017
The material contained in this manual consists of information that is the property of Evertz Microsystems and is intended solely for
the use of purchasers of IXG CloudBridge Server products. Evertz Microsystems expressly prohibits the use of this manual for any
purpose other than the operation of the device.
All rights reserved. No part of this publication may be reproduced without the express written permission of Evertz Microsystems
Ltd. Copies of this manual can be ordered from your Evertz dealer or from Evertz Microsystems.
IXG CloudBridge
Internet Exchange Gateway Server
User Manual
Fax: +1 905-335-3573
Fax: +1 905-335-7571
Twitter:
@evertzTV

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Summary of Contents for evertz IXG CloudBridge

  • Page 1 Version 1.0, April 2017 The material contained in this manual consists of information that is the property of Evertz Microsystems and is intended solely for the use of purchasers of IXG CloudBridge Server products. Evertz Microsystems expressly prohibits the use of this manual for any purpose other than the operation of the device.
  • Page 2 This page left intentionally blank...

  • Page 3: Table Of Contents

    IXG CloudBridge Internet Exchange Gateway Server TABLE OF CONTENTS INTRODUCTION ..........................1 GETTING STARTED ......................... 3 SPECIFICATIONS ..........................5 3.1. INPUTS & OUTPUTS ....................... 5 3.2. HARDWARE ..........................5 3.3. NETWORK INTERFACE ......................5 3.4. NETWORK MANAGEMENT ..................... 5 3.5. MONITORING ........................... 5 3.6.
  • Page 4 IXG CloudBridge Internet Exchange Gateway Server 5.3.3. Buffer Control ......................33 5.3.4. Internet ........................33 5.4. INTERNET INPUT IP STREAM ....................34 5.4.1. Stream Control ......................35 5.4.2. Network ........................35 5.4.3. ARQ ..........................35 5.4.4. ServerMode ......................... 36 5.4.5. Monitoring ........................36 5.4.6.
  • Page 5 IXG CloudBridge Internet Exchange Gateway Server Figures Figure 1-1 : IXG CloudBridge Server Network Management ................1 Figure 1-2 : Block Diagram (Typical Configuration) ....................2 Figure 2-1 : IXG CloudBridge Server Rear Panel ....................3 Figure 4-1 : Cloudbridge Server Login ........................7 Figure 4-2 : Menu Screen ............................
  • Page 6 IXG CloudBridge Internet Exchange Gateway Server This page left intentionally blank Page - iv Revision 1.0...
  • Page 7 Apr 2017 Information contained in this manual is believed to be accurate and reliable. However, Evertz assumes no responsibility for the use thereof nor for the rights of third parties, which may be effected in any way by the use thereof. Any representations in this document concerning performance of Evertz products are for informational use only and are not warranties of future performance either express or implied.
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  • Page 9: Introduction

    Internet Exchange Gateway Server INTRODUCTION With the improved speed and reliability of IP networks the IXG CloudBridge Server provides an ideal option for delivering high-quality contribution video over unmanaged IP networks. The IXG CloudBridge Server features a unique Forward Error Correction mechanism (+FEC option) that allows for a seamless error free delivery of audio and video streams over any network that has not been optimized for media transport.

  • Page 10: Figure 1-2 : Block Diagram (Typical Configuration)

    IXG CloudBridge Internet Exchange Gateway Server • Hot-swappable module without need for re-cabling in event of failure • Portable or rack mounted frame assemblies • High density approach offers 15 modules within 3RU applications • Low cost media contribution over unmanaged IP networks •...

  • Page 11: Getting Started

    Internet Exchange Gateway Server GETTING STARTED Eth1 Eth2 Figure 2-1 : IXG CloudBridge Server Rear Panel Internet Ports: Ethernet port 1 used for transferring and receiving data through unmanaged networks. For example, the Internet Ethernet port 2 is used for debugging which...
  • Page 12 IXG CloudBridge Internet Exchange Gateway Server This page left intentionally blank Page - 4 Revision 1.0...

  • Page 13: Specifications

    IXG CloudBridge Internet Exchange Gateway Server SPECIFICATIONS 3.1. INPUTS & OUTPUTS 4xRJ45 10/100/1000 GigE I/O for MPEG-2 TS over IP 3.2. HARDWARE Memory 16GB Hard drive 2xHDD raided Ethernet 4xIntel 1GBe Ethernet ports 3.3. NETWORK INTERFACE Standard Ethernet 10/100 base-T IEEE 802.3U standard for 100Mb/s...
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  • Page 15: Setup Guide

    IXG CloudBridge Internet Exchange Gateway Server SETUP GUIDE This section will outline initial network management setup and transmission of the IXG CloudBridge Server. Basic setup of a single transmit to a single receiver is outlined. 4.1. INITIAL SETUP USING DVA PORT AND USB PORTS •...

  • Page 16: Figure 4-2 : Menu Screen

    IXG CloudBridge Internet Exchange Gateway Server Figure 4-2 : Menu Screen Figure 4-3 : Network Setup Page - 8 Revision 1.0...

  • Page 17: Licensing

    4.2.1. Upgrading License Using Webeasy To upgrade the license from Web-Easy, enter the IP address of the IXG CloudBridge Server in the web browser then enter the login and password (default is set to customer, customer). After entering into the webpage, click on system tab on the left and then click on Browse under License control tab (Figure 4-4).

  • Page 18: Figure 4-4 : Webeasy - System Tab\License Upgrade

    IXG CloudBridge Internet Exchange Gateway Server Figure 4-4 : WebEASY - System Tab\License Upgrade ® Locate and select the license file (.IXG extension) and click open. Figure 4-5 : WebEASY - License Upload ® Click upload and license will be upgraded.

  • Page 19: Setup Communication Between Tx Side And Rx Side

    4.3. SETUP COMMUNICATION BETWEEN TX SIDE AND RX SIDE The IXG CloudBridge Server is a powerful module which gives users the capability to transport video streams over lossy networks such as internet. This section outlines the basic procedure to configure a transmitting and receiving IXG CloudBridge Server to pass video over a network.

  • Page 20: Figure 4-6 : Webeasy - Ip Input Tab

    IXG CloudBridge Internet Exchange Gateway Server Figure 4-6 : WebEASY - IP Input Tab ® After checking the access port link on the Transmitter side (TX side), verify the IP configuration of internet port on both TX side and Receiver side (RX side). “Destination IP” on the TX side under Stream Control under Internet output IP stream should match the “source IP”...

  • Page 21: Figure 4-7 : Webeasy - Tx Side Webpage

    IXG CloudBridge Internet Exchange Gateway Server Figure 4-7 : WebEASY - TX Side Webpage ® Page - 13 Revision 1.0...

  • Page 22: Figure 4-8 : Webeasy - Rx Side Webpage

    IXG CloudBridge Internet Exchange Gateway Server Figure 4-8 : WebEASY - RX Side Webpage ® 1) Also check for Destination UDP port and ARQ port on TX side should match with the source UDP port and ARQ port on the RX side.

  • Page 23: Figure 4-9 : Webeasy - Tx Side Webpage

    IXG CloudBridge Internet Exchange Gateway Server Figure 4-9 : WebEASY - TX Side Webpage ® Page - 15 Revision 1.0...

  • Page 24: Side 2 (Rx)

    IXG CloudBridge Internet Exchange Gateway Server Figure 4-10 : WebEASY - RX Side Webpage ® 2) To send specific data to the RX SIDE over the internet, enter the IP address of the source data in “Multicast subscription address” under stream control section under Internet output IP stream tab on the TX Side webpage.

  • Page 25: Figure 4-11 : Webeasy - Ip Input

    IXG CloudBridge Internet Exchange Gateway Server 2) Also check the link speed and data rate. This will confirm the communication between the card and the destination. Figure 4-11 : WebEASY - IP Input ® 3) After checking the access port link on the RX side, verify the IP configuration of the internet ports on both the TX and RX sides.

  • Page 26: Figure 4-12 : Webeasy - Tx Side

    IXG CloudBridge Internet Exchange Gateway Server Figure 4-12 : WebEASY - TX SIDE ® Page - 18 Revision 1.0...

  • Page 27: Figure 4-13 : Webeasy - Rx Side

    IXG CloudBridge Internet Exchange Gateway Server Figure 4-13 : WebEASY - RX SIDE ® 4) The Source UDP and ARQ ports on the RX side should match with the destination UDP and ARQ ports on the TX side. Page - 19...

  • Page 28: Figure 4-14 : Webeasy - Rx Side Webpage

    IXG CloudBridge Internet Exchange Gateway Server Figure 4-14 : WebEASY - RX Side Webpage ® Page - 20 Revision 1.0...

  • Page 29: Troubleshooting

    TROUBLESHOOTING After following the set up procedure, if the user does not see a signal on the receiver side troubleshooting is required. Basic troubleshooting is outlined, for in depth troubleshooting please contact Evertz service. 4.4.1. No Signal communication between TX side and source Signal Communication between the TX side and source can be confirmed by going to the IP Input Tab on the webpage and looking under Access Port Monitor.

  • Page 30: Figure 4-16 : Webeasy - Ip Input

    IXG CloudBridge Internet Exchange Gateway Server Figure 4-16 : WebEASY - IP Input ® If the link is “Down” and there is no signal communication between the TX side and the source, the user should check connectivity by connecting to the source path. If the path is good, check that the multicast subscription address matches with the desired source address.

  • Page 31: No Signal Communication Between Rx Side And Destination

    IXG CloudBridge Internet Exchange Gateway Server 4.4.2. No Signal communication between RX side and Destination Signal Communication between the RX side and Destination can be confirmed by going to the IP Input Tab on the webpage and looking under Access Port Monitor. Check the link Up/Down status. It must be Up, if the link is “Down”...

  • Page 32: Tx Side Not Streaming With Rx Side Or Stream Not Received By Rx Side

    IXG CloudBridge Internet Exchange Gateway Server 4.4.3. TX Side Not Streaming with RX Side or Stream Not Received by RX Side Check the Internet Output IP Stream tab on the TX side webpage. The following information should match with the Internet Input IP Stream tab on the RX side webpage.

  • Page 33: Data Loss On Rx Side

    IXG CloudBridge Internet Exchange Gateway Server Figure 4-19 : WebEASY - Internet Input IP Stream ® If any of the settings are mismatched the signal will not go through. Please ensure all settings are configured correctly. 4.4.4. Data Loss on RX Side The numbers of unrecovered (Data Lost) and recovered (Data Saved) Input data packets received by the RX side can be detected by going to the “Internet Input IP stream”...

  • Page 34: Figure 4-20 : Webeasy - Internet Input Ip Stream

    IXG CloudBridge Internet Exchange Gateway Server best operation, the number of unrecovered packets should always be 0. If this is not the case, verify the configuration settings between the TX and RX sides and check the Bitrate at both ends (Transmit status (TX), Network Status (RX)).

  • Page 35: Web Page Not Responding

    IXG CloudBridge Internet Exchange Gateway Server Figure 4-21 : WebEASY - Internet Input IP Stream (Continue) ® 4.4.5. Web page not responding If the webpage is not responding to the IXG card then the user should do the following: Verify by using a different browser (Mozilla Firefox or Chrome recommended).
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  • Page 37: Webeasy Reference Controls

    Product Name: This parameter displays the product name. Firmware Version: This parameter displays the firmware version. Serial Number: This parameter displays the serial number. Up Time: This parameter returns the up time for the IXG CloudBridge Server. 5.1.2. License Control Product License File: This control allows the user to select and upload a product license file.

  • Page 38: Configuration Management

    IXG CloudBridge Internet Exchange Gateway Server 5.1.3. Configuration Management Import Configure File: This control allows the user to select and upload a JSON configuration file to card. Export Configure File: This control allows the user to save configuration data to a JSON file, and download the JSON file to a local host.

  • Page 39: Access Port Control

    IXG CloudBridge Internet Exchange Gateway Server 5.2.1. Access Port Control IP Address: This parameter allows the user to set the IP Address for the data port. Netmask: This parameter allows the user to set the netmask for the data port.

  • Page 40: Internet

    IXG CloudBridge Internet Exchange Gateway Server 5.3. INTERNET Figure 5-3 : WebEASY - Internet Tab ® 5.3.1. Internet Port Control IP Address: This parameter allows the user to set the IP Address for the control port. Netmask: This parameter allows the user to set the netmask for the control port.

  • Page 41: Internet Port Monitor

    IXG CloudBridge Internet Exchange Gateway Server Speed Switch: This control allows the user to change the switch speed. 5.3.2. Internet Port Monitor Internet Link Status: This parameter returns the internet link status: up or down. Internet Link Speed: This parameter returns the internet link speed: down, spd10, spd100, spd1ge.

  • Page 42: Internet Input Ip Stream

    IXG CloudBridge Internet Exchange Gateway Server 5.4. INTERNET INPUT IP STREAM Figure 5-4 : WebEASY - Internet Input IP Stream ® Page - 34 Revision 1.0...

  • Page 43: Stream Control

    ARQ Port: This parameter allows the user to set the RX side IP Stream ARQ port. This must match the ARQ port on the transmitting IXG CloudBridge Server-T, or Evertz Cloudbridge. By default, ARQ normally sends upstream retransmission request packets on UDP port 7020. The ARQ Port setting can be changed to any valid and non-conflicting UDP port.

  • Page 44: Servermode

    Network Status Sender IP: This parameter returns the RX side IP Stream Network Sender IP. For example this could be the IP address of the sending IXG CloudBridge Server-T. Port: This parameter returns the RX side IP Stream Network port number.

  • Page 45: Internet Output Ip Stream

    IXG CloudBridge Internet Exchange Gateway Server 5.5. INTERNET OUTPUT IP STREAM Figure 5-5 : WebEASY - Internet Output IP Stream ® Page - 37 Revision 1.0...

  • Page 46: Stream Control

    IP access port. Destination IP Address: This parameter allows the user to set the Unicast IP address for the destination device. This would be the Evertz cloud software address, or the address of the IXG CloudBridge Server-R that you wish to target.

  • Page 47: Notify

    IXG CloudBridge Internet Exchange Gateway Server Bit Rate: This parameter returns the IP Stream Transmit Bit rate. Total Packets: This parameter returns the total number of IP Stream packets transmit. Receivers: This parameter returns the IP Stream Transmit Receivers. 5.6.

  • Page 48: Traps

    5.8.4. Upgrade On the top of the web page for the IXG CloudBridge Server, there is a tab labeled Upgrade. The Upgrade tab is used to check current firmware version and upload the latest firmware.

  • Page 49: Figure 5-11 : Webeasy - Firmware Upgrade

    ®  NOTE: Contact Evertz get the latest firmware file. Select “Browse” to choose the .bin file, use the file browser to find the appropriate .bin file. Once a file is selected, click open and return to the Firmware Upgrade screen.

  • Page 50: Figure 5-12 : Webeasy - Browse Firmware Files

    IXG CloudBridge Internet Exchange Gateway Server Figure 5-12 : WebEASY - Browse Firmware Files ® Select “Upgrade” to begin the process.  NOTE: The IXG CloudBridge Server will restart upon upgrade completion. Page - 42 Revision 1.0...

  • Page 51: Fec

    IXG CloudBridge Internet Exchange Gateway Server The Forward Error Correction allows the card to automatically recover lost packets. This increases the productivity of the card by transporting data with better quality. Once the card is upgraded to the FEC supported firmware, follow these steps to confirm if all configuration settings match the requirements to enable FEC: Make sure these port values matches on the TX and RX side WebPages.

  • Page 52: Figure 6-2 : Webeasy - Rx Side

    IXG CloudBridge Internet Exchange Gateway Server Figure 6-2 : WebEASY - RX Side ® Under the FEC tab the following parameters should match on the TX and RX sides and should have large gaps between the different FEC ports (ex. Keep a gap of 1000 to prevent from toggling between the streams).

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