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Common solutions guide
Cannot pair the smartwatch?
Make sure the smartwatch is turned on and activated, and that it's not
linked to other smartphone. Place the smartwatch near the mobile phone
and search again. If it's still invalid, turn o the Bluetooth of the smartpho-
ne for 20 seconds. Then, restart the Bluetooth and search it again.
Should the Bluetooth connection always be active? Will there be any
data if it's closed?
Before syncing the data, the exercise and sleep data will be saved in the
smartwatch storage. When the smartphone and the smartwatch make the
Bluetooth pairing successfully, the smartwatch will automatically upload
data to the smartphone. Please, note that the data stored by the
smartwatch is limited, and it can only be stored about a week. When the
space is full, the first data will be automatically overwritten to save the last
data. Therefore, please sync the smartwatch with your smartphone on
time.
Observations: the use of the applications related to the management
and configuration of services in your smartphone, requires to have the
smartwatch linked with your smartphone, if not, they cannot be used.
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