Troubleshooting - imovr ThermoTread GTX Owner's Manual

TROUBLESHOOTING

Before contacting iMovR Customer Care for assistance, please review the following information.
PROBLEM
Controller handset does not light up
Treadmill belt hesitates when walked on
Motor is not responsive after pressing START.
Treadmill circuit breaker trips.
House circuit breaker trips, but not the
treadmill circuit breaker.
Treadmill belt does not stay centered
LED Display reads "E0"
LED Display reads "E1"
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12
CAUSE / SOLUTION
• Safety key not firmly seated in the handset.
• Circuit breaker on the front of the treadmill (near the
power cord connection) is tripped. Push the red
circuit breaker button in until it locks.
• Plug is disconnected – make sure plug is
firmly pushed into AC wall outlet and the
back of the treadmill.
• Household or office circuit breaker may be
tripped—check the circuit breaker box.
The treadmill belt needs to be lubricated or to be tightened. See the General Maintenance
section on Tread-Belt Lubrication and Tread-belt Tension Adjustment.
Check that the console is properly connected to the treadmill via the 9-pin and 15-pin
cable connectors.
• This is sometimes caused by high belt/deck friction. First try lubricating the treadmill
belt. If it continues to trip, try slightly loosening the treadmill belt. Refer to General
Maintenance section.
• Interference from other items may cause the circuit breaker to trip. Try unplugging the
other items connected to the same electrical circuit.
You may to replace the house circuit breaker with a "High In-Rush Current" type circuit
breaker. This is commonly available in most hardware stores. Please refer to the circuit
breaker section on page 3.
It is normal for all treadmills to require belt re-alignment every so often. See instructions
on p. 10.
The Safety Key was disconnected from the controller during operation. Reinsert it into the
controller to reset the treadmill and begin a new session
The controller has detected a problem with the treadmill. Contact customer service.