Dell S3423DWC User Manual page 63

Common
Symptoms
Missing color
Wrong color
Image retention from
a static image left
on the monitor for a
long period of time
Video ghosting or
overshooting
Possible Solutions
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to
the computer is connected properly and is secure.
• Check for bent or broken pins in the video cable
connector.
• Try different Preset Modes in Color settings OSD.
Adjust R/G/B value in Custom Color in Color settings
OSD.
• Change the Input Color Format to RGB or YCbCr in
the Color settings OSD.
• Run the built-in diagnostics.
• Set the screen to turn off after a few minutes of screen
idle time. These can be adjusted in Windows Power
Options or Mac Energy Saver setting.
• Alternatively, use a dynamically changing screensaver.
• Change the Response Time in the Display OSD to
Normal, Fast or Extreme depending on your application
and usage.
Troubleshooting │ 63