Frequently Asked Questions - Philips GOGEAR SA054104K User Manual

8 Frequently asked questions

If you encounter problems with your player, go through the following points listed in the next
section. Please also check out FAQs at
troubleshooting tips.
Consult your dealer or service center if you are unable to find a solution by following these
hints.
Warning Under no circumstances should you try to repair the set yourself, as this
will invalidate the warranty.
My player cannot power on.
• You may have failed to press and hold
welcome screen appears on display.
• Your device battery may be out of power due to long period of non-usage. Please charge
your player.
If none of the above works, then you may have to use the device Manager to
recover your player:
1 Launch the Philips device Manager at Start > Programs > Philips digital Audio
Player > SA0541XX > Philips SA0541XX device Manager on your PC.
2 Turn off your player.
3 Press and hold the
is connecting to the PC.
4 Keep holding the key until the
goes into recovery mode.
5 Click the repair button and follow the instructions given by the device Manager.
6 After the player has been repaired, disconnect it from your PC and re-start.
There is no music on my player after transfer.
Are your songs in MP3 or WMA format?
Other formats will not playback on the player.
There is no picture on my player after transfer.
Are your pictures in JPeg or BMP format?
Pictures in other formats cannot be transferred to your player.
28
www.philips.com/support
2;
OPTIONS button and the
Philips device Manager acknowledges your player and
long enough. Press and hold
button simultaneously while your player
O
for further help and other
until the Philips
2;