Philips DVP3258/93 User Manual page 45

Problem
Picture freezes momentarily
during playback.
Unable to select Progressive
Scan on/off.
No sound during DivX
movies playback.
An DivX movie does not
repeat.
Certain DivX files do not play
or are skipped.
The contents of the USB
flash drive cannot be read.
Slow operation of the USB
flash drive.
dvp3258_93_eng1.indd 45
Troubleshooting
Solution
– Check the disc for fingerprint/scratches and clean
with a soft cloth wiping from center to edge.
– Check that the video output of this unit is connected
using the Component Video (Y Pb Pr) jacks.
– The audio codec may not be supported by this unit.
– Check that file size of the movie does not exceed the
file size of the disc during downloading.
– Check that the DivX movie download is a complete DivX movie download is a complete
file.
– Make sure the file name extension is correct. You can
check this using a computer with CD-ROM.
– The unit is designed to playback DVD, VCD, SVCD,
CD audio, MP, WMA and DivX discs only. Other
digital audio formats such as liquid audio, RM
(RealMedia), WAV or non-audio files like '.doc', '.txt',
'.pdf' are not supported.
– Try to play the problem DivX files on a computer. If
they do not work, the source file appears to be
corrupted.
– Try to download the file again from a different source,
or if you have created the file yourself, save it with
the correct settings.
– The USB flash drive format is not compatible with the
system.
– Drive is formatted with a different file system which is
not supported by this unit (e.g., NTFS).
– Large file size or high memory USB flash drive takes
longer time to read and display on the TV.
(continued)
movie download is a complete
2008-03-27 2:00:14 PM
5