Related Manuals for MuL Technologies 3 Series
Summary of Contents for MuL Technologies 3 Series
- Page 1 MARC® 3475 Premium MARC® 3470 Value User’s Guide Mobile Autonomous Robotic Cart 3 Series Model 3470 and Model 3475...
- Page 3 Congratulations – and thank you! MARC® is made by the highly experienced team at MūL Technologies® – manufacturers who want to bring autonomous mobile robots (AMR) that make practical sense to warehousing, manufacturing and logistics companies. MūL Technologies’ approach to AMR is different: We take commercial off-the- shelf (COTS) components and add minimum custom hardware to create intelligence/movement.
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Page 5: Table Of Contents
Table of Contents Packing list....................................6 Where to find additional resources ............................7 Overview of available MARC models ............................8 How to understand the safety information in this document ....................9 Important safety information ............................... 10 Intended use of MARC carts ..............................12 MARC 3475 features overview ............................. -
Page 6: Packing List
Packing list MARC 3470 or MARC 3475 (3470 Premium shown) Battery (packaged separately) – 2 x 20Ah with Premium models, 1 x 10Ah with Value models Battery keys (in battery packaging) Battery charger User’s Guide (this document) Quick Start Guide System overview (Model 3470 Premium shown) -
Page 7: Where To Find Additional Resources
Where to find additional resources Additional resources for MūL Technologies MARC systems can be found in a variety of places. Item Location / description QR code (if applicable) Product documentation www.multechnologies.com/documentation Contact the MūL Visit our web site: Technologies support team multechnologies.com Reach out to the team: support@multechnologies.com... -
Page 8: Overview Of Available Marc Models
Overview of available MARC models MARC AMRs are available in two sizes and at two feature levels. The information below can help you identify which model you have. Some items in the manual are denoted as “Premium only” or “Value only”. Small and large carts are available in either model;... -
Page 9: How To Understand The Safety Information In This Document
How to understand the safety information in this document MARC has been developed to be simple and safe to use. Please make sure anyone who will be in the area where MARC robots are in operation has read and understands all the safety information before working with or around the autonomous carts. -
Page 10: Important Safety Information
Important safety information Table of important safety information General hazards • Always maintain a safe distance from MARC when in motion. You risk being hit, run over, or trapped if you do not maintain a safe perimeter during operation. • Human traffic must yield right-of-way to MARC autonomous products. - Page 11 If exceeded, it may cause overturning, falling load and damage to the robot. See also Loading MARC safely on page 32. • Turn off the main power and remove battery before attempting any troubleshooting or repair. • Do not manually push the cart at speeds greater than 1.3M/second (3 MPH) to allow for accurate mapping. •...
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Page 12: Intended Use Of Marc Carts
Intended use of MARC carts The MūL Technologies MARC autonomous cart products are tools that help you optimize efficiency. MARC eliminates the steps taken that add no value while working alongside employees. They are not intended to be used in any manner outside the scope of this manual. -
Page 13: Marc 3475 Features Overview
MARC 3475 features overview MARC robots have been developed with simplicity in mind. ❿ ❶ ❷ ❹ ❸ ❺ ❹ ❹ ❺ ❹ ❹ ❻ ❾ ❽ ❼ Feature Power button (also serves as emergency power-off button) 15-button EZ-Go Navigation panel (Premium) (shown) -or- 6-button EZ-Go Navigation panel (Value) Battery assembly (including ON/OFF key switch) Proximity sensors (16 total, 4 each side) -
Page 14: Marc 3470 Features Overview
MARC 3470 features overview MARC robots have been developed with simplicity in mind. ❿ ❶ ❷ ❹ ❸ ❹ ❺ ❹ ❺ ❹ ❻ ❾ ❽ ❼ Feature Power button (also serves as emergency power-off button) 15-button EZ-Go Navigation panel (Premium) (shown) -or- 6-button EZ-Go Navigation panel (Value) Battery assembly (including ON/OFF key switch) Proximity sensors (16 total, 4 each side) -
Page 15: System And Sensor Overview
System and sensor overview Combination of 3D cameras, lasers and proximity sensors create a complete view Two high resolution 3D depth cameras allow • MARC to build accurate maps, see at extreme angles, and operate safely. LIDAR scans the environment in real-time to •... -
Page 16: Unpacking And Getting Started
Unpacking and getting started Remember to retain all the original packaging and shipping materials for MARC. These materials have been custom made to ship MARC units and are the best option for any future shipping needs of the system to avoid damages during shipment. - Page 17 7. Verify the Emergency Stop button (#4 above left) is not engaged. This can be found at the front of the cart (the end away from the handle). Turn the button in the direction of the arrows to reset – the button will pop out when disengaged.
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Page 18: Programming Your First Destinations
Programming your first destinations Now that you’re ready to roll, let’s give MARC a try! 1. If cart is booted up and ready, go to step 5. 2. Turn the key switch to ON position. 3. Press power button. If the cart does not power up, verify the emergency stop button is not engaged and disengage if needed (rotate clockwise with arrows until it pops out). -
Page 19: Premium (15-Button) Ez-Go Navigation System Overview
Premium (15-button) EZ-Go Navigation system overview Your MARC system may have a 6-button navigation system. See next section for overview. Station buttons 1-13 display in grey when they are not programmed for a specific destination. Press and hold a grey button until you hear the double-beep indication (approximately 3 seconds) to program that station with the unit’s current location. - Page 20 A red check engine symbol indicates there is a critical issue with the cart. Autonomous mode and powered manual drive mode are both disabled when there is a critical issue. For more see Troubleshooting on page Premium models only The volume (+) button increases the volume in increments of 10%, and the volume (–) button decreases volume in increments of 10%.
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Page 21: Value (6-Button) Ez-Go Navigation System Overview
Value (6-button) EZ-Go Navigation system overview Your MARC may have a 15- button navigation system. See full overview in previous section. Station buttons 1-4 display in grey when they are not programmed for a specific destination. Press and hold a grey button until you hear the double-beep indication (approximately 3 seconds) to program that destination with the unit’s current location. -
Page 22: Operating Modes: Active And Fixed
Operating modes: Active and Fixed MARC carts operate in two distinct modes. It is important to understand the differences between these modes to ensure the most value for your unique scenario. Below is a comparison chart, followed by an overview of each mode. Depending on how you plan to use each MARC, you have options to most efficiently leverage the benefits of automation that will help save you the most time possible. -
Page 23: Using Marc In Active Map Mode
Using MARC in Active Map Mode MARC defaults to Active Map Mode from the factory and is indicated by the Save Map button appearing grey. Active Map Mode will remain in effect until the Save Map button is used to save a map. This results in the mode of operation moving from Active Map Mode to Fixed Map Mode. -
Page 24: What To Expect During Normal Operation And General Use Tips
What to expect during normal operation and general use tips MARC products were designed to take extremely complex technology and make it simple. The simplicity allows users to easily and quickly engage the use of these carts and speed adoption. This will help MARC products offer an ROI at a much quicker pace. -
Page 25: Best Practices And General Tips For Smooth Operation
Best practices and general tips for smooth operation MARC products were designed to take extremely complex technology and make it simple. Mapping tips: • When mapping a new area (Active Map Mode), it is beneficial to ‘close the loop’ and return to the same point mapping began. -
Page 26: Powered Manual Movement Mode (Premium Models Only)
Powered manual movement mode (Premium models only) ❶ ❷ All safety features are disabled while using the powered manual movement mode. Operator is responsible for safe movement of MARC in powered manual movement mode. Great care must be taken while using powered manual movement mode. -
Page 27: Adjusting The Volume (Premium Models Only)
Adjusting the volume (Premium models only) ❶ ❷ On Premium models, users can control the cart volume for audio cues. To access the volume adjustments, press the battery level indicator button (❶) from the main screen. Tap the volume (+) button to increase the volume. The current volume level is indicated in small text at the bottom of the button. -
Page 28: Using Marc Battery Packs
Using MARC battery packs Lithium-ion battery packs may get hot, explode or ignite and cause serious injury if they are abused electrically or mechanically. Observe the following precautions when handling using and storing lithium-ion batteries: • Never leave power on to battery when not in use. •... -
Page 29: Charging The Batteries
Charging the batteries MūL Technologies battery packs and chargers are designed for use in MARC products exclusively. The battery packs are designed to offer many hours of service and have a charging life of over 800 cycles. The charging port cover rotates to open. Lifting the cover too high may result in damage. -
Page 30: Locking And Unlocking Battery Packs
Locking and unlocking battery packs Using the keyed battery switch: Indicates the battery pack is ready for removal or insertion. No power is supplied in this position and the battery slides freely into the battery bracket. NOTE: To move from unlocked position to “Locked with power off” position, it is important to push the key inward and then release slowly while turning the key to the next position. -
Page 31: Inserting The Battery Pack Into Marc
Inserting the battery pack into MARC To insert a battery pack into MARC, follow these steps: Make sure battery is charged. You can check this by pressing the button on the battery level indicator. • o See Charging the batteries on page 29. •... -
Page 32: Loading Marc Safely
Loading MARC safely Important loading guidelines: • Total load should not exceed: o 220 pounds / 100 kilograms during autonomous operation. o 500 pounds / 225 kilograms during powered manual push mode. • Total load should never exceed 250 pounds / 115 kilograms per shelf. •... -
Page 33: Table Of Led Indicator Cues
Table of LED indicator cues Pulsing green Ready to accept commands (also lights when MARC arrives at destination). Normal movement – Pulsing white means the cart is heading toward you (headlight) while a pulsing red mean the cart is moving away from you (taillight). Impedance to movement;... -
Page 34: Table Of Audio Indicator Cues
Table of audio indicator cues Button tap confirmation (<2 sec). This sound is confirmation every time a Beep button is pressed. Medium button hold confirmation (2-6 sec) indicating station button Double beep programming was successful. The button will also turn green. A double beep tone also indicates that a map has been saved. -
Page 35: Cleaning Marc
Cleaning MARC MARC systems are made from an extremely durable polypropylene material that will not leak, rust, chip, dent or peel, and will maintain a professional appearance for many years. The RCP unit (drive system) is made from very thick, strong powder coated steel enclosure to ensure protection of the electronics. -
Page 36: Marc System Dimensions
MARC system dimensions MARC 3475 (large cart) dimensions MARC 3470 (small cart) dimensions... -
Page 37: Troubleshooting
Troubleshooting Problem Things to try After rebooting MARC, my In Active Map Mode, this is by design; MARC does not retain maps or preprogramed destinations are gone, locations when powered down. Since programming is extremely easy, and the buttons appear grey. simply manually push MARC on the next route and reprogram the destinations. - Page 38 Cart stops and there are no indicator Make sure the emergency stop button has not been pressed. If it has, reset LEDs flashing or sounds. it by twisting in direction shown by arrows. Verify your battery pack has sufficient charge. The cart may have encountered a large bump that set off the tilt sensor.
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Page 39: Check Engine Light Codes
Check Engine light codes Left front Overview of cart orientation FRONT REAR (End with e-stop) (End with handle) Right front Left rear Right rear Yellow Check Engine light codes: Code Meaning Comments The cart will operate normally but will not communicate direction or 0000 LEDs missing. - Page 40 Left front Overview of cart orientation FRONT REAR (End with e-stop) (End with handle) Right front Left rear Right rear Red Check Engine light codes: Code Meaning Comments 0033 Motor error (L) The left drive motor is not responding and is not operational. 0034 Motor error (R) The right drive motor is not responding and is not operational.
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Page 41: Updating Marc's Software
Updating MARC’s software Though it is possible that the update process can be successful using a variety of wireless devices, it is highly recommended that a Windows based laptop is used. Chrome or Microsoft Edge browsers also offer the best experience. Please note that upgrading the software will eliminate all mapping and programming. - Page 42 12. A file explorer window will pop up. Select the update package file you previously obtained from MūL Technologies and wait till you see the message “Update package uploaded.” This can take several minutes to upload depending on connection strength and speed. Since the updates are large, uploading can take several minutes.
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Page 43: Software Update Error Codes
Software update error codes If the software update process fails, these codes will help diagnose and correct the condition causing the error. Code Message Comments SUCCESS The updating process completed successfully. FAILED_TO_VERIFY FAILED_TO_DECRYPT There is an internal updating issue. Please contact the MūL Technologies team. - Page 44 MūL Technologies, LLC 10202 N Enterprise Drive, Mequon WI 53092 multechnologies.com // 262-242-8830 // contact@multechnologies.com Revision 2201106C...
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