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PLEASE READ BEFORE USE AND SAVE. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico Integrated Telephone System Operating Instructions KX-TSC14B Model No. KX-TSC14W Pulse-or-tone dialing capability Caller ID Compatible KX-TSC14W 2 LINE...
Please read IMPORTANT SAFETY INSTRUCTIONS on pages 48–49 before use. Read and understand all instructions. Thank you for purchasing your new Panasonic integrated telephone. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number.
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∑ AC Adaptor ... . one (p. 8) Order No. KX-TCA1-G ∑ 4-Wire Telephone Line Cord with Green Plugs ..one (p. 9, 10) ∑...
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Display 12:34 5/21 10 NEW CALLS In the standby mode, the display shows the current time and date, and the number of new calls. 12:00 NO ITEMS STORED If the display continuously shows “12:00 1/1” or “0:00 1/1”, the clock needs adjusting (p. 16, 17). 11 / 24 11:50 0-000-01-06-35...
LINE2/DATA ≥USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G). ≥Use only a Panasonic Handset for the KX-TSC14B or KX-TSC14W. ≥The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) ≥During a power failure the unit will work as a standard telephone on the Line 1,...
Connecting the Telephone Line Cord Connect the telephone line cord(s) to the unit as follows. To connect a two-line telephone jack 4-Wire Telephone Line Cord with GREEN Plugs Fasten the telephone line cord to prevent it from being disconnected. Hook...
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LINE 1/2 LINE2/DATA GREEN plug TRANSPARENT plug If you use the unit only as a single-line telephone Hook LINE 1/2 Fasten the telephone line cord to prevent it from being disconnected. LINE 1/2...
Connecting a Communication Device After connecting the telephone line cord to a two-line telephone jack, you can connect a communication device (computer, modem, fax, answering machine, etc.) through this unit using the LINE 2/DATA jack (—Data Port). ≥If the LINE 2/DATA indicator lights, the communication device is in use. Use LINE 1 to make a call.
“ Settings Setting the LCD Contrast You can select the LCD contrast level from 1 to 6 by programming. Your phone comes from the factory set to 3. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Selecting the Dialing Mode You can select the dialing mode by programming. If you have touch tone service, set to “TONE”. If rotary or pulse service is used, set to “PULSE”. Your phone comes from the factory set to “TONE”. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
“ Settings Selecting the Line Mode If a line is connected to a low voltage system such as a PBX, set to “B”. If not, the line indicator will not operate properly. Both lines are preset to “A”. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Programming Summary of Preparations You can program the following functions. The display shows the programming instructions. See the corresponding pages for function details. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. (FUNCTION/EXIT) Press Press...
“ Settings Time and Date Adjustment You can select AM/PM or military time by programming. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. (FUNCTION/EXIT) Press Press CLOCK ?” is displayed. (fl) Press OK/EDIT.
(fl) Press OK/EDIT. Enter the current month and day using a 4-digit number. (Ex. To set Dec. 27, enter “1227”.) (fl) Press OK/EDIT. Enter the current year using a 4-digit number. (Ex. To set the year 2001, enter “2001”.) ≥You can set the year 2000 to 2099. (fl) Press OK/EDIT.
“ Settings Selecting the Ringer Volume You can select the ringer volume for each line by programming. Set to HIGH or LOW. When set to OFF, the selected line(s) will not ring. Both lines are preset to HIGH. (FUNCTION/EXIT) Press Press “RINGER VOLUME ?”...
The unit will automatically select a free line which is not being used by a parallel connected telephone when you lift the handset to make a call. (To change the line selection, see page 41.) To hang up, place the handset on the cradle.
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Ex. Speaker volume level: 3 11:50 ∑∑∑ The line is free. You are using the line. Someone else is using the line on a parallel connected telephone. A call is on hold. A call is being received. (REDIAL/PAUSE) ¤ 11 / 24...
Answering Calls When a call is being received, the unit rings and the called line indicator flashes quickly. You can answer a call by simply lifting the handset. The line is automatically selected, when you answer the call. (To change the line selection, see page 41.) If you subscribe to a Caller ID service, the calling party information will be displayed after the first ring (p.
Using the Other Line During a Conversation During a conversation, if the other line indicator flashes quickly, an incoming call is being received on the line. You can answer the second call while holding the first call. You can also make a call without terminating the first call.
Conference Call While having a conversation on one line, you can make or answer a second call on the other line and then combine both calls together to make a conference call. Ex: If you are using LINE 1 (HOLD) Press to put the first call (LINE 1) on hold.
Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will be displayed after the first ring. The unit can record information of up to 50 different callers, including the time and date received, the number of times called and the called line, in the Caller List.
≥If a power failure occurs, Caller ID services will not be available. ≥The name display service may not be available in some areas. For more information, please contact your telephone company. To check the number of new calls The display shows the number of new calls in the standby mode.
Using the Caller List Viewing the Caller List To check who has called, follow the steps below. Press ≥If you press (_), the display will show the most recent caller information. ≥If you press (^), the display will show the oldest caller information.
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Ex. When you search from the most recent call: Press to enter the list. 11 / 24 11:50 1-111-444-7777 LINE 1 TINA ROBINSON Press 11 / 23 10:50 1-222-333-4444 LINE 2 JOHN SMITH Press 11 / 22 10:10 1-555-666-7777 LINE 2 JOHN WHITE Press 11 / 25...
“ Using the Caller List Calling Back from the Caller List Press Press desired caller. ≥To return to the standby mode, press (FUNCTION/EXIT) or wait for 60 seconds. Lift the handset or press (SP-PHONE/HEADSET) ≥The displayed phone number is dialed automatically.
1 – Area code ≥The order in which patterns a–d are displayed depends on how the telephone number is displayed in step 2. After editing the number, you can continue with calling back or storing procedures. To call back, lift the handset or press To store the number in the Speed Dialer memory, see page 30.
“ Using the Caller List Storing Caller List Phone Number in the Speed Dialer Memory You can store numbers that are in the Caller List in the Speed Dialer memory. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. To erase a specific caller from the Caller List Press to enter the list.
Speed Dialer Storing Phone Numbers in the Speed Dialer Memory You can store up to 10 phone numbers in the Speed Dialer memory. The dialing buttons ( memory stations before storing to prevent misoperation. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
To erase a stored number (FUNCTION/EXIT) Press (fl) Press OK/EDIT. (AUTO) Press Press a memory station number ( ) for the phone number to be erased. (Ex. is pressed.) ≥A beep sounds. ≥The display will return to step 1. Dialing a Stored Number Lift the handset or press (AUTO) Press...
Voice Mail Service Voice mail service is an electronic on-line answering system offered by your telephone company. After you subscribe, the voice mail system can answer calls automatically when the line is busy or if calls are not answered. Callers can leave messages by following the pre-recorded instructions.
6. Ex. 1-222-333-4444 PPPP 8888 Your voice mail box access number Pressing (REDIAL/PAUSE) once creates a 3.5 second delay and counts as one digit. The delay time depends on a telephone company. 11:50 SAVE AUTO# ? 11:50...
“ Voice Mail Service Setting the Voice Mail Tone If your voice mail service sends a voice mail tone after a new message has finished recording, set to “ON”. “ message was recorded in your mailbox. You will hear a series of voice mail tones then a dial tone after lifting the handset or pressing (SP-PHONE/HEADSET) Set to “OFF”...
≥An icon of the line which has received voice mail messages will flash. Lift the handset or press ≥The unit is connected to the telephone line and automatically dials the number. Follow the pre-recorded instructions. When finished, place the handset on the...
Call Waiting Caller ID Feature allows the unit to display the second caller’s information. After you hear a call-waiting tone while talking, the unit will display “ and phone number. ≥Please contact your telephone company for details and availability in your area. (FUNCTION/EXIT) (TONE) (SP-PHONE/HEADSET) (FLASH/CALLWAIT) to answer the second call.
(optional) such as call waiting. Selecting the flash time The flash time depends on your telephone exchange or host PBX. You can select the following flash times: “90, 100, 110, 250, 300, 400, 600, 700 ms (milliseconds)”. Your phone comes from the factory set to “700 ms”.
“ Special Features Temporary Tone Dialing (For Rotary or Pulse Service Users) (TONE) Press before entering access numbers which require tone dialing. ≥The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the mode will return to pulse.
The unit will automatically select a free line which is not being used by a parallel connected telephone when you make a call. Also the unit will select the called line when you answer a call. To change the selection, program as follows.
“ Special Features Incoming Call Tone While one line is being used, you may be informed by two tones if another call has arrived on the other line. This incoming call tone can be set/deleted by programming. Your phone comes from the factory set to “2”.
Using an Optional Headset Plugging an optional headset into the unit provides a hands-free phone conversation. Please use only a Panasonic KX-TCA87 or KX-TCA90 headset. To order, call the accessories telephone number on page 3. Microphone Earpiece Connecting an Optional Headset to the Unit Connect an optional headset to the headset jack as shown below.
“ Using an Optional Headset Making/Answering Calls (SP-PHONE/HEADSET) Press ≥The SP-PHONE/HEADSET indicator light flashes quickly. ≥You may also press the line button. ≥If you misdial when making a call, press (SP-PHONE/HEADSET) twice and dial again. To hang up, press ≥The indicator lights go out. ≥While using an optional headset, you can switch to the speakerphone by pressing (fl) OK/EDIT.
Wall Mounting The unit can be mounted on a wall phone plate. Connect the AC adaptor. Connect the telephone line cord. Mount the unit, then slide down. Adjust the LCD contrast level to make the display distinct (p. 12). To temporarily set the handset down during a conversation, place it as shown here.
Before Requesting Help Problem The unit does not work. The unit does not ring. The line indicators do not work properly. The line indicator(s) light never go(es) out. You cannot program function items, such as the dialing mode. You cannot store a phone number in memory.
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≥If a power failure occurs, programmed information may be erased. Reprogram if necessary. ≥Call our customer call center at 1-800-211-PANA(7262). ≥Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY to make or...
Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.
D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized servicenter. E. If the unit has been dropped or physically damaged. F.
The REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0).
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≥If there is any trouble—disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone...
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Symptom ≥Send the unit to an authorized servicenter, prepaid and adequately insured. ≥Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. Panasonic Consumer Electronics Company,...