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The following tips can help solve many common
problems encountered while using the Hotspot:
1. Restarting your computer and your Mobile
Hotspot can resolve most issues. Before
contacting customer care, be sure to restart
both your Mobile Hotspot and any device that
is currently connected.
2. Mobile Hotspot just powered off without
pressing the Power/Menu button. Why? This
may occur under Battery depletion. To re-
store power, manually press and hold the
Power/Menu button to turn on your Mobile
Hotspot. If the battery is depleted, charge the
battery with the AC charger provided .
1. Open the Wi-Fi application or controls
on your laptop/ Wi-Fi capable device
that you want to connect to your
Hotspot.
2. Then find your Mobile Hotspot's Wi-Fi
name and password.
3. Click Connect and enter the Password
when prompted.
NOTE:
The last four characters of your Wi-Fi
Name is unique for your Mobile Hotspot. You can
change the Wi-Fi Name of your own. See "Settings".
You can use your Mobile Hotspot to connect up to 15
Wi-Fi capable devices to the mobile broadband net-
work. The T9 Franklin Hotspot comes with security al-
ready activated and turned on.
T-Mobile Franklin T9 Mobile Hotspot
User Manual online at:
https://tinyurl.com/HotspotT9Manual
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