Safety Instructions Transportation • Please transport the UPS system only in the original package for shock and impact protection Preparation • Condensation may occur if the UPS system is moved directly from cold to warm environment. The UPS system must be absolutely dry before being installed. Please allow at least two hours for the UPS system to acclimate with the environment •...
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Maintenance, service and faults • The UPS system operates with hazardous voltages. Repairs may be carried out only by qualified maintenance personnel • Caution – Risk of electric shock. Even after the unit is disconnected from the mains (building wiring outlet), components inside the UPS system are still connected to the battery and electrically live and dangerous •...
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Only for 110/120 VAC System: • NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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Battery Information- External Battery Package Rated Description Model Name 1000VA(2B) 2*2x9AH, 4 pcs batteries in total GBP24V18AH 1500VA(3B) 2*3x9AH, 6 pcs batteries in total GBP36V18AH 2000VA(4B) 2*4x9AH, 8 pcs batteries in total GBP48V18AH 3000VA(6B) 2*6x9AH, 12 pcs batteries in total GBP72V18AH...
Introduction - IOGEAR Professional Online UPS Features • True double-conversion – Output power factor is 1, which means all of the power supplied is being used for productive work and makes the work the most efficient • Output voltage regulation < 1% - Provides higher performance and efficiency for critical ap- plications •...
National Electrical Code, ANSI/NFPA 70 and the Canadian Electrical Code, Part I, C22.1”. Package Contents IOGEAR UPS package consists of: 1 x Online UPS 1 x RS-232 Cable 1 x Rack Mounting Kit Set 1 x USB Type-A to B cable...
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UPS Front View (GBB1000N/GBB1500N/GBB2000N/GBB3000N) 1K/1.5K to GBB1000N/GBB1500N GBB2000N GBB3000N...
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Grounding Terminal Connect to a suitable grounding object Output Circuit Breaker Circuit breaker will stick out if an overload condition forces IOGEAR UPS to disconnect itself from utility power. User can reset the circuit breaker by pushing the button inward...
Hardware Setup Mounting IOGEAR’s UPS unit can be either desktop mounted (vertically or horizontally) or rack mounted (in a 19” rack chassis) Rack Mount A rail slide kit and rack mounting kit is provided in the package for rack mounting. The rail slide kit is installed on the rack and the rack mounting kit installs the UPS to onto the rack.
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3. Have the rail near the supporting columns, pull the two ends of the rail slider apart. While at it, fit the fixing studs into the columns’ holes on the same level. This step serves to hold the slider rail in place for the latter steps. 4.
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5. Insert the M6 nuts onto the support columns as shown below M6 Nuts M6 Nuts 6. Attach the mounting kit onto the UPS by screwing M4 screws into the mounting kit screw holes and the UPS as shown below M4 Screws M4 Screws...
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7. Fit the UPS onto the rack rails and stabilize the mounting kit (M6 screws) onto the rack as shown below M6 Screws M6 Screws...
Tower Stand Two mounting feet are available to vertically mount the unit on a desktop 1. Position the mounting feet as shown below. Level and connect the hooks of the mounting feet 2. Stabilize the mounting feet by screwing M4 screw from the hooks to the mounting feet Completed mounting feet →...
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3. Place the unit on the mounting feet 4. Remove the front panel. Pull to loosen the hooks and withdraw the panel...
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5. Turn the LCD panel so that the buttons are below the LCD screen 6. Replace the front panel back to the unit...
Mounting UPS with Battery Box You may vertically mount your UPS and a battery box in a single configuration if you use the extended mounting feet. Two mounting feet and two foot extenders are shown below 1. Position the foot extenders as shown below. Level and connect the extenders to the bottom of the mounting feet as indicated by the arrow.
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3. Position the mounting feet as shown below. Level and connect the hooks of the mounting feet 4. Stabilize the mounting feet by screwing M4 screws from the hooks to the mounting feet Completed mounting feet will look like below...
5. You can now place the UPS and the battery box onto the mounting feet Connecting Internal Battery For safety, the internal battery of the unit is disconnected by default. Please follow steps below to reconnect the battery wires Note: It is recommended that no power is connected during this time to prevent electric shock 1.
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2. Connect the power connectors of the battery and the unit together 3. Replace the front panel back to the unit...
Refer to the diagram following the steps below to connect the UPS Note: GBB1000N is used in this case 1. Connect electrical appliances to the non-critical power outlets 2. Connect electrical appliances (that you do not wish to have power cut off) to the critical power outlets 3.
External Battery External Battery may be purchased separately. When connecting the external battery packs, please connect based on polarity. Connect the positive pole of the external battery pack to the positive pole of the external battery connecter on the UPS. Connect the negative pole of the battery pack to the negative pole of the external battery connector on the UPS.
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4. Plug the cable connector into the External Battery Connection Port of the unit and the battery pack(s). Note: If you have multiple battery packs available, connect them serially. An example is shown in the diagram below (connecting the second battery connection port of the first battery pack to the first battery connection port of the second battery pack).
EPO Function IOGEAR UPS is equipped with EPO function. By default, the UPS is delivered from factory with Pin 1 and Pin 2 closed (a metal plate is connected to Pin 1 and Pin 2) for UPS normal operation. To activate EPO function, remove two screws from EPO port and remove the metal plate.
LCD/Button Operations IOGEAR UPS includes an LCD display with a 3-button configuration interface ON / MUTE SELECT OFF / ENTER Button Operation ON / MUTE SELECT OFF / ENTER Button Function On / Mute Button •...
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Button Function ON / Mute Button • Switch to Bypass Mode: When the main power is normal, press ON / Mute and Select buttons simultaneously for 3 seconds. Select Button Then the UPS will enter Bypass Mode. This action will be inef- fective when the input voltage is out of acceptable range •...
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Button Function Input, Battery, Temperature, Output & Load information Indicates the input voltage, input frequency, input current, battery voltage, battery current, battery capacity, ambient temperature, output voltage, output frequency, load current and load percent K: kilo, W: watt, V: voltage, A: Ampere, %: percent, C: centigrade degree, Hz: frequency Load Information Indicates the load level by 0-24%, 25-49%, 50-74% and 75-100%...
Button Function Battery Information Indicates the battery level by 0-24%, 25-49%, 50-74%, and 75- 100% Indicates low battery Audible Alarm Mode Alarm Pattern Battery Mode Beep once every 5 seconds Low Battery Beep once every 2 seconds Overload Beep once every second Fault Beeps continuously Bypass Mode...
LCD Display Wording Index English Display Definition (page 29-30) Enable Disable Escape High Loss Low Loss Active Open Active Close Estimated Autonomy Time Running Autonomy Time Shutdown Battery Low Overload Over Input Current Battery No Connect Overcharge Site Wiring Fault Temperature Charger Battery Fault...
UPS Setting There are two parameters for the UPS as displayed in the picture below: Parameter 1: The number shown here determines the settings you can adjust. Please refer to the table below for the settings Parameter 2: The number shown here is the option or value for the settings determined in parameter 1 Parameter Settings Parameter 1 &...
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Parameter 1 & Interface Display Parameter 2 Description Enable/Disable Frequency Converter Mode Parameter 2: Enable or Disable Display: 02 Converter Mode You may choose between below 2 options: ENA: Enable Converter Mode DIS: Disable Converter Mode (Default) Output Frequency Setting Parameter 2: Output Frequency Display: 03 You may set the initial frequency on...
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Parameter 1 & Interface Display Parameter 2 Description ECO Voltage Range Setting Parameter 2: Acceptable high Display: 05 voltage point and low voltage point for ECO Mode. Press the Up or Down key to adjust the values HLS: High Loss Voltage in ECO Mode in Parameter2 For 100/110/115/120/127 VAC models (127 is not applicable to US voltage), the...
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Parameter 1 & Interface Display Parameter 2 Description Bypass Voltage Range Setting Parameter 2: Acceptable high voltage Display: 7 point and acceptable low voltage point for Bypass Mode. Press the Up or Down key to adjust the values HLS: Bypass High Voltage Point For 100/110/115/120/125/127 VAC models (127 is not applicable to US voltage):...
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Parameter 1 & Interface Display Parameter 2 Description Bypass Frequency Range Setting Parameter 2: Acceptable high Display: 8 frequency point and acceptable low frequency point for Bypass mode. Press the Up or Down key to adjust the values HLS: Bypass high frequency point For 50Hz output frequency models: 51-55Hz: Setting the frequency high loss point from 51Hz to 55Hz (Default:...
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Parameter 1 & Interface Display Parameter 2 Description Programmable Outlet Backup Time Setting Parameter 2: Backup time limits for Display: 10 programmable outlets 0-999: Setting the backup time limits in minutes from 0-999 for programmable outlets which connect to non-critical devices on battery mode (Default: 999) Autonomy Limitation Setting Parameter 2: Backup time on battery...
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Parameter 1 & Interface Display Parameter 2 Description Maximum Charger Current Setting Parameter 2: Charger Maximum Display: 13 Current. For low voltage model with 24/36/48VDC 1/2/4/6/8: Set maximum charger current to 1/2/4/6/8 Ampere (Default: 2A) For low voltage and high voltage model with 72/96DC 1/2/4/6/8: Set maximum charger current to 1/2/3/6/8 Ampere (Default: 2A)
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Parameter 1 & Interface Display Parameter 2 Description Charger Float Voltage Setting Parameter 2: Charger Float Voltage 2.20 – 2.33: Set the charger float voltage Display: 15 from 2.20 V/cell to 2.33 V/cell (Default: 2.28V/cell) EPO Logic Setting Parameter 2: EPO Function Control Display: 16 Logic AO: Active Open (Default).
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Parameter 1 & Interface Display Parameter 2 Description Display Setting for Autonomy Time Parameter 2: Display Setting for Display: 18 Autonomy Time EAT: when selected, the remaining autonomy time will be displayed (Default) RAT: when selected, the accumulated autonomy time so far will be displayed Acceptable Input Voltage Range Setting Parameter 2: Acceptable High Display: 19...
Operating Mode Description Operating LCD Display Description Mode Online Mode When the input voltage is within the acceptable range, the UPS will provide pure and stable AC power for output. The UPS will also charge the battery. ECO Mode The Energy Saving Mode: When the input voltage is within the voltage regulation range, the UPS will bypass voltage for...
Operating LCD Display Description Mode Standby Mode The UPS is powered off and will not output power. The UPS will charge the battery Fault Mode When a fault has occurred, the ERROR icon and the fault code will be displayed Faults Reference Code Fault Event Fault Code...
Warning Indicator Warning Icon (Flash- Code Alarm ing) Low Battery Beeps every 2 seconds Overload Beeps every second Over Input Current Beep twice every 10 seconds Battery is not Beeps every 2 seconds Connected Over Charge Beeps every 2 seconds Site Wiring Fault Beeps every 2 seconds EPO Enable...
Specifications Model Name GBB1000N GBB1500N GBB2000N GBB3000N General UPS Topology Double-Conversion Energy Saving (max) >96% (ECO) >96% (ECO) >96% (ECO) >96% (ECO) >89% (AC) >89% (AC) >90% (AC) >91% (AC) >88% (Batt) >88% (Batt) >90% (Batt) >90% (Batt) Input Voltage...
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Model Name GBB1000N GBB1500N GBB2000N GBB3000N ≤ 2 % THDv (Linear Load) Harmonic Distortion ≤ 4 % THDv (Non-linear Load) Voltage Regulation ± 1% (Batt) Transfer Time (AC to Batt.) Transfer Time (Inverter 4ms (ECO) to Bypass) Battery Runtime at Half Load Half load 10.1...
Troubleshooting Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. Symptom Possible Cause Action No indication and no alarm, even The AC input power is not Check if input power cord though the mains is normal...
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Symptom Possible Cause Action UPS is overload Remove excess loads Icon from UPS output Warning code UPS is overloaded. Remove excess loads Flash on LCD display Device connected to the from UPS output Alarm beeps every second UPS are fed directly by the electrical network via Bypass After repetitive overloads,...
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Symptom Possible Cause Action Battery backup time is shorter Batteries are not fully Charge the batteries than nominal value charged for at least 5 hours and then check capacity. If the problem still persists, consult with your dealer Batteries defect Contact your dealer to replace the battery Fault code is shown as 2A on LCD...
EMC Information FEDERAL COMMUNICATIONS COMMISSION STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
IOGEAR, the IOGEAR logo, are trademarks or registered trademarks of IOGEAR. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of their respective holders. IOGEAR makes no warranty of any kind with regards to the information presented in this document.
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