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Summary of Contents for VIVI Grandstream GXP2130
- Page 1 Grandstream GXP2130/2140/2160/2170 & 2135 User Guide...
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Page 2: Table Of Contents
Contents Connecting your new handset How to add the feet to the phone How to connect the network cable to the phone How to connect the receiver to the handset How to connect the power supply Getting to know your new handset Handset layout for 2130/2140/2160/2170/2135 Keypad buttons LCD Coloured Display... - Page 3 Bluetooth How to setup your Bluetooth Headset to the handset How to use your Bluetooth Headset to make and receive calls How to connect your handsfree device (mobile phone) to your handset and access your mobile phone book from the handset The Phone menu system The Phone menu system - Keypad Configuration Menu To Access the Web configuration...
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Page 4: Connecting Your New Handset
Connecting your new handset When your phone arrives, please make sure that everything listed below is included. GXP 2130/2140/2160/2170/2135 phone In the box Base unit Receiver Curly Cord Power Adaptor Ethernet Cable Base Stand Grandstream Quick Start Guide If anything is missing, email customerservices@vivivoip.co.uk who will look into this. Firstly, insert the stand into the highlighted slots on the back of the phone. - Page 5 Now you need to connect the Ethernet cable from your Router/Switch to the LAN port on the back of the phone, highlighted in red below. If you are limited on network ports, and need a con- nection for your computer, then you connect an ethernet cable from the PC port of the phone to your PC.
- Page 6 Once the receiver is connected you can power up your new handset. Insert the power cable into the base unit and plug it in. The handset will power up and show a loading screen on the display.
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Page 7: Getting To Know Your New Handset
There are three different versions of this handset, with slight changes in where the keys are on what they do.. Below is the layout of the GXP 2130, on the next page the layout for the 2140, and on page 9 there is the layout for the GXP2160. The Grandstream GXP2130 layout Line Keys Message Waiting... - Page 8 The Grandstream GXP2140 layout Line Keys Message Waiting Indicator Receiver Soft keys Menu/OK Key Navigation Key Voicemail Phone book Transfer Keypad Conference Hold Headset Mute Send the call Volume Speaker...
- Page 9 The Grandstream GXP2160 layout Line Keys Message Waiting Indicator Receiver Soft keys Menu/OK Key Navigation Key Voicemail Phone book Transfer Keypad Conference Hold Headset Mute Send the call Volume Speaker...
- Page 10 The Grandstream GXP2170 layout Line Keys Message Waiting Receiver Indicator Soft keys Navigation Menu/OK Key Voicemail Phone book Transfer Conference Keypad Hold Headset Mute Send the call Volume Speaker...
- Page 11 The Grandstream GXP2135 layout Line Keys Message Waiting Indicator Receiver Voicemail Navigation Key Hold Menu/OK Key Phone book Headset Mute Keypad Conference Transfer Speaker Send the call Volume...
- Page 12 What do the keypad buttons do Key Button What it does 0 - 9, * & # Standard phone keypad, You can use # to start a call after dialling a num- ber. Line Keys 2 Line keys with LED lights can be configured with your SIP accounts Places the active call on hold Transfer an active call to another number/handset Press CONF to initiate a conference call...
- Page 13 Handset, Speaker phone and Headset mode The Grandstream GXP 2130,2140,2160, 2170 and 2135 series has the ability to make/receive calls via handset, speakerphone or headset mode. When on a call, you can switch from using the receiver to speaker phone by pressing the speaker button. If you are using the speaker already, press the button again with the receiver off the hook to switch back to using the receiver.
- Page 14 The LCD Coloured display Your new Grandstream phone has a colourful LCD display which each series has a different screen display depending if your phone is idle or active, your new Grandstream phone does have few icons that you may want to get familiarise to yourself and also a few soft key menus that may help you if you need to redial or if you need to find IP address for your handset etc.
- Page 15 Phone Model Idle Screen 2170 2135 LCD Buttons Definition This will show the date and time when the phone is Idle - The phone Date and Time date and time will be configured to your web server on your system. Name On the left hand side you should see your name of your handset The network status will show of the status if the handset is down or has...
- Page 16 LCD Buttons Definition Please note the soft key is context sensitive and will change deepening on call status Redial - This will redial the previous number Dial - Dials the call out when off hook and entering the number Answer - Answers the inbound call when phone is ringing Reject - If phone is ringing it will reject incoming call and will go to voicemail Soft keys when on a call...
- Page 17 LCD Icon Definition Headset Status - If you answer a call with a headset, this icon will show on the right hand side of the screen. If the phone is idle this icon will show if the headset is off the hook Network Status - Your internet connection is down.
- Page 18 LCD Icon Definition Ringtone Volume - If you press the volume key while not on a call, this indicator will show the volume incoming calls will ring on the handset. Turn over the page to see how to make calls with your new handset.
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Page 19: How To Make Calls With Your New Handset
How to make calls with your new hand- To dial from your new handset First pick up the receiver Once the receiver is picked up the first line will go active - If you need to dial from the second VOIP account then press the second line button below Dial the number and then press the send key or dial key to start the call. -
Page 20: To Redial A Number
To redial a number First pick up the receiver by taking off the hook. Press the redial softkey and the number or extension you last dialled will start to ring. -
Page 21: To Call A Number From Call History
To call a number from call history To view your call history please press the Menu/OK button Scroll to the call history on the menu (highlighted in red) using the arrow keys and press OK. Then go to either ‘Received calls’ , ‘Missed Calls’ or ‘Dialled Calls’ using the arrow keys. You can scroll through this list and press OK to select one of the call records. -
Page 22: Calling From The Phone Book
Calling from the phone book To call a number from the phone book you need to access it one of three ways 1) The phone book button 2) Press the menu/OK button, and scroll down to “Phone book”. Once you have accessed the phone book, scroll up or down to find the number you are looking for. -
Page 23: How To Answer Calls On Your New Handset
How to answer calls with your new handset When a call comes in to your phone The LCD display will show the number or extension of the caller. To answer a call, lift the handset off the hook. You can also answer calls by pressing the speaker button, and then the line button that is ringing... -
Page 24: Putting The Phone On Dnd Mode
Multiple Incoming calls If you are already on a call and another call comes through, then your phone will play a beeping tone to inform you that you have a call waiting. Press the flashing line key to switch to and answer the new call. -
Page 25: Phone Function During A Call
Phone function during a call Call Waiting / Call Hold Hold - Press the HOLD key (highlighted in blue) to place the active call on hold. Resume - When you put somebody on hold the line key will flash green. When you are ready to resume the call, press the flashing line key. -
Page 26: How To Mute The Microphone
How to mute the microphone To mute the microphone during the active call you need to press the Mute key. After this, the caller will not be able to hear you. Press the button again to unmute. Please note, this does not place the call on hold, just prevents the other party hearing you. -
Page 27: To Transfer A Caller
To transfer a caller Blind - To transfer the caller to another extension without speaking to the other person first, press the Transfer Key highlighted in blue, dial the number or extension you want to transfer to, and then press the Transfer Key again to send the caller to that destination. Attended - To transfer the caller to another extension or number and speak to the other person first before transferring the call, first press either the Hold key or Line x Key highlighted... - Page 28 How to setup BLF on your phone To setup the BLF on your phone first go to the VIVI portal and then go to Speed Dial Then choose the extension that you want to add busy lights too. Then type in the name and extension for each field you want and then click on Save and then you need to reboot the handset to see the changes.
- Page 29 How to setup bluetooth on your new hand- On your Grandstream GXP2130/GXP2140/GXP2160/GXP2170 and GXP2135, you have the abil- ity to connect a bluetooth headset to your phone so you can take calls wireless. Follow the step by step guide below to find how to connect your device to your phone Open the Menu and go to System, and then Bluetooth.
- Page 30 How to use bluetooth device to answer calls on your new handset Once everything is connected, you will see the bluetooth icon at the top of the screen. When you dial a number, you will see a softkey labelled “BT On”. Press this key to change it to “BT Off”.
- Page 31 How to connect your hands free device (mobile phone) to access the phone book. You can connect your mobile phone to your new Grand- stream handset to share it’s saved contacts. Follow the steps for connecting a bluetooth device, and select your phone.
- Page 32 The Phone menu system Below is a guide to the phone’s menu. You can access this by pressing the Menu key on the phone.
- Page 33 The Phone menu system - Keypad Configuration Menu Item Description Call History Displays all dialled, answered, missed, and forwarded calls Status Show information on the phone’s network connection, account status, and hardware information such as the MAC address Account Status - The account registration status Network Status - Shows IP setting information including, DHCP/Static IP/ PPOE, IPv4 and IPv6 addresses, etc System Information -...
- Page 34 Item Description Phone SIP - Change SIP account settings Call Features - Configure features such as call forwarding. System Network IP Settings Select preferred Internet Protocol (IPv4 or IPv6) and config- ure IP address settings. 802.1X - Enable or Disable 802.1X mode Layer 2 QoS - Configure 802.1Q/VLAN tag and priority values.
- Page 35 Item Description System (cont) Factory Functions Diagnostic Mode - ALL LEDs will light up. You can press any key on the keypad to display the button name on the screen. Lift and put back the re- ceiver to make sure the phone responds to this. Press the Menu/OK to exit this mod Audio Loop-back - This will repeat anything you say back to you.
- Page 36 To Access the Web configuration You can access the web configuration UI of your handset by typing it’s IP address into the URL bar of a web browser. The login details for the handset will be sent to you by our team if you need to access the phone.
- Page 37 Faults and Solutions Issue Solution Receiver is not picking up First, check if the phone cable is in the Handset port and not any sound the Headset port (page 4) Then, dial 121 to do an echo test. While on the call, press the volume key and make sure the volume hasn’t been turned down.
- Page 38 Time and Date are not in UK Open the menu and go to Preference > ‘Date and Time’ > Time format Zone. Choose GMT London, or the location you are based from, and press OK to set the time zone. To change the Date format, go to Preference >...
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