Troubleshooting - Whisper Power Power Plus User Manual

10. Troubleshooting

Problem
The capacity
of the Lithium
Power Plus
battery has
decreased
The Lithium
Power Plus
battery cannot
be charged /
discharged
Table 13. Troubleshooting
WhisperPower Lithium Power Plus 12 V 105 Ah
Possible reason
The cells within the batteries
are not properly balanced or the
Lithium Power Plus battery is worn
out. .
The Lithium Power Plus battery has
been deeply discharged. The BMS is
now in "fault condition".
The Lithium Power Plus battery has
been overcharged. The BMS is now
in "fault condition".
The Lithium Power Plus battery
has overheated. The BMS is now in
"fault condition".
Solution
Perform one full charge cycle to
balance the cells.
Disconnect all loads and connect
a charger to the Lithium Power
Plus battery. Then press the reset
button on the WIB/BCI for at least
10-15 seconds to resolve the "fault
condition".
Stop charging the Lithium Power
Plus battery and press the reset
button on the WIB / BCI for at least
10-15 seconds to resolve the "fault
condition".
Stop charging the Lithium Power
Plus battery and disconnect all loads
and wait for the Lithium Power Plus
battery to cool down. Then press the
reset button on the WIB / BCI for at
least 10-15 seconds to resolve the
"fault condition".
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