Subaru Solterra 2023 Getting Started Manual
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Subaru Solterra 2023 Getting Started Manual

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Getting Started Guide
Solterra
2023
Love. It's what makes Subaru, Subaru.

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Evelyn J Stevens
July 11, 2025

Air conditioning does not maintain temperature setting

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Summary of Contents for Subaru Solterra 2023

  • Page 1 Getting Started Guide Solterra 2023 Love. It’s what makes Subaru, Subaru.
  • Page 2 © 2022 Subaru of America, Inc. Printed in USA. All rights reserved. Contents may not be reproduced in whole or in part without prior written permission of publisher. Specifications in this Guide are based on the latest product information available at the time of publication.

  • Page 3: Table Of Contents

    AUDIO CONTROLS... 21 TOWING YOUR ALL-WHEEL DYNAMIC RADAR AND DRIVE ELECTRIC SUBARU ..6 CONVENTIONAL CRUISE CONTROL ....21 ELECTRIC VEHICLE SYSTEM METER CONTROL SWITCHES.
  • Page 4 CONNECTED SERVICES CHILD SAFETY LOCKS ..65 SUBARU SOLTERRA CONNECT LATCH/ANCHOR ... . 66 OVERVIEW ....91 REAR SEAT REMINDER .
  • Page 5 ADVANCED PARK ..109 SAFE EXIT ASSIST ..111 CARE AND LIMITATIONS SUBARU SAFETY SENSE CAMERA AND SENSOR PRECAUTIONS ... . . 112 WINDSHIELD GLASS AND DASHBOARD .

  • Page 6: Purpose Of This Guide

    Subaru is more than a car company™. We are committed to making the world a better place, and the Subaru Love Promise is our vision to show love and respect to all people at every interaction with Subaru. We believe in building lifelong relationships with our customers, earning your trust and exceeding your expectations by providing customer service with integrity and compassion.

  • Page 7: In Case Of Emergency

    Subaru Roadside Assistance: 1-800-261-2155 Subaru Roadside Assistance is free and standard on your Subaru; there are no forms to complete. This service is available anytime during the 3-year/36,000–mile Subaru Limited Warranty, whichever comes first, or for as long as you are subscribed to Safety Connect services.

  • Page 8: Towing Your All-Wheel Drive Electric Subaru

    SUBARU If you need to tow your Solterra, be sure to transport the vehicle with all four wheels raised off the ground. Have your Solterra towed with a flatbed truck by your Subaru Retailer or a commercial towing service. For more information, please refer to “When trouble arises” in your Owner’s Manual.

  • Page 9: Electric Vehicle System

    ELECTRIC VEHICLE SYSTEM ELECTRIC VEHICLE SYSTEM FEATURES Your Subaru Solterra is a battery electric vehicle, which is considerably different from conventional vehicles. Battery electric vehicles use electricity charged in a traction battery to drive an electric motor, instead of using an engine that burns a fuel, such as gasoline.

  • Page 10: Electric Vehicle System Precautions

    ELECTRIC VEHICLE SYSTEM ELECTRIC VEHICLE SYSTEM PRECAUTIONS Be careful of the high voltage components (nominal voltage at 355.2 V), such as the traction battery, electricity supply unit, orange colored high voltage cables, and electric motor, as well as high temperature components such as the cooling radiator. Warning labels are provided on high voltage components.

  • Page 11: Electric Vehicle Driving Tips

    The following tips for extending driving range can help get you where you are going in your new Subaru Solterra. Tips for Extending the Driving Range • Maintain a safe distance from the vehicle in front and avoid unnecessary acceleration and deceleration.

  • Page 12: Entry And Exit

    For added convenience and connectivity, a smartphone can be used instead of the access key fob by installing the SUBARU SOLTERRA CONNECT app on your smartphone. The Digital Key can also be shared with your family or friends using the Solterra Connect app.
  • Page 13 ENTRY AND EXIT Automatic Door Locking/Unlocking The automatic door locking/unlocking feature allows you to set when your Subaru automatically locks or unlocks the doors through the Multimedia Display. The available settings are listed in the table below. AVAILABLE SETTINGS AUTO DOOR LOCK...

  • Page 14: Keyless Access With Power Switch

    ENTRY AND EXIT KEYLESS ACCESS WITH POWER SWITCH The Keyless Access with Power Switch system features the following touch-activated door locking or unlocking functions, without the key ever leaving your pocket or purse. You can customize some of the the touch-activated door locking or unlocking settings using the multimedia system.
  • Page 15 ENTRY AND EXIT Unlocking Using the Back Door Press the back door opener switch to unlock all the doors and open the back door. Two chirps sound and the hazard warning lights flash twice. Back Door Opener Switch Locking Using the Back Door Close all the doors and the back door and press the rear lock switch.

  • Page 16: Power Back Door

    ENTRY AND EXIT POWER BACK DOOR (if equipped) The Power Back Door allows automatic opening, and a single touch of a switch can close the back door and lock the entire vehicle. The opening height can also be set for spaces where clearance is limited.
  • Page 17 ENTRY AND EXIT Closing the Power Back Door To close the back door, briefly press the Power Back Door Close Switch on the inside edge of the back door. Stopping the Power Back Door If you briefly press the Power Back Door Close Switch on the inside edge of the back door while the door is operating, it will...

  • Page 18: Instrument Panel

    INSTRUMENT PANEL Instrument Panel Switches (p. 20) Hood Lock Release Steering Column Unlock (p. 29) Audio Controls (p. 21) Meter Control Switches (p. 22) Cruise Control Switches (p. 21) Light Controls (p. 22)
  • Page 19 INSTRUMENT PANEL Combination Meter (p. 18) Windshield Wiper Controls (p. 24) 10 Multimedia System (p. 74) 11 Climate Control System (p. 33) 12 Power Switch (p. 54) 13 Center Console Switches (p. 20) 14 Rotary Shifter (p. 55)

  • Page 20: Gauges And Warning Lights

    GAUGES AND WARNING LIGHTS COMBINATION METER Multi-information Display Clock Power Meter State of Charge/Driving Range Speedometer Odometer and Trip Meter Display Shift Position Indicator/Regenerative Braking Power Indicator...

  • Page 21: Warning And Indicator Lights

    GAUGES AND WARNING LIGHTS WARNING AND INDICATOR LIGHTS Red lights indicate immediate attention is required. Some examples are: Seatbelt Reminder Light Parking Brake Indicator Brake System Warning Yellow lights indicate caution. Some examples are: Driving Assist Information Brake Hold IN OPERATION Tire pressure warning light Indicator Green and blue lights are for information.

  • Page 22: Controls

    CONTROLS CENTER CONSOLE SWITCHES The switches in the center console of the instrument panel allow you to control several convenient and important features. The switches include: Parking Brake (p. 60) Brake Hold (p. 61) S-PEDAL DRIVE (p. 58) Drive Mode Select (p. 56) Panoramic View Monitor (p.

  • Page 23: Audio Controls

    CONTROLS AUDIO CONTROLS Phone Switch Volume Switch Talk Switch Presets/Skip MODE Switch For more information, please refer to page 76 in this Getting Started Guide or “Basic operation” in your Multimedia Owner’s Manual. DYNAMIC RADAR AND CONVENTIONAL CRUISE CONTROL Driving Assist Mode Select Switch Driving Assist Switch Lane Tracing Assist Switch Cancel...

  • Page 24: Meter Control Switches

    CONTROLS METER CONTROL SWITCHES Return: Display or hide the Multi-information screen. Return to previous screen. Up/Down Arrow: Select menu icons, scroll the screen, and move the cursor. Left/Right Arrow: Change displayed content, scroll the screen, and move the cursor. OK: Press for enter or set. Press and hold to reset/display customizable items.

  • Page 25: Turn Signals

    TURN SIGNALS Push fully up for the right turn signal and fully down for the left turn signal. Your Subaru also has a one-touch lane changer feature: push slightly up and release to signal a right lane change or push slightly down and release to signal a left lane change.

  • Page 26: Windshield Wipers

    REAR-VISION CAMERA WASHER (if equipped) To help keep your vision clear, your Subaru comes equipped with a Rear-vision Camera Washer. To clean the Rear-vision Camera, simply push the windshield wiper lever forward.

  • Page 27: One-Touch Interior Lighting

    CONTROLS ONE-TOUCH INTERIOR LIGHTING Pressing the One-touch Interior Lighting Switch conveniently turns on front interior lights/personal lights and rear interior lights. Pressing the switch again turns all the lights off. One-touch Interior Lighting Switch OVERHEAD CONSOLE Emergency Assistance Button (SOS): Press the “SOS”...

  • Page 28: Getting Comfortable

    GETTING COMFORTABLE SEATING Manual Seats Forward/Backward: Pull the lever below the seat up and slide the seat forward or backward. Release the lever and make sure the seat is locked into place. Seat Height (Driver’s Seat): Pulling up or pushing down on the lever will raise or lower the seat cushion.
  • Page 29 Lumbar Support: Pressing the front of the switch will increase support. Pressing the rear of the switch will decrease support. If equipped, your Subaru can be programmed to automatically recall your preferred Power Driver’s Seat and side mirror positions each time you enter your vehicle.
  • Page 30 GETTING COMFORTABLE Head Restraint Adjustment Pull the head restraint up to raise it. To lower the head restraint, push it down while pressing the release button on the top of the seatback. Each head restraint should be adjusted so that the center of the head restraint is closest to the top of the occupant’s ears.

  • Page 31: Tilt And Telescopic Steering Column

    GETTING COMFORTABLE TILT AND TELESCOPIC STEERING COLUMN You can adjust both the height and lengthwise position of the steering wheel. Pull the lever on the steering column down firmly to unlock, and then adjust the position of the steering wheel. Push the lever firmly back up to lock the steering wheel in place.
  • Page 32 GETTING COMFORTABLE Power Folding Mirrors (if equipped) The Power Folding Mirrors make it easy to protect your exterior mirrors when your Subaru is parked or being washed in an automated car wash. Press the bottom of the switch to fold the power mirrors and press the top of the switch to unfold.

  • Page 33: Rear View Mirror

    GETTING COMFORTABLE REAR VIEW MIRROR Auto-dimming Mirror The auto-dimming function senses distracting glare and automatically dims to eliminate the glare and preserve your vision. Press the switch to turn auto-dimming on or off. The indicator illuminates when the function is on. ®...

  • Page 34: Power Windows

    GETTING COMFORTABLE POWER WINDOWS To open or close a window, partially press down or pull up and hold the corresponding switch. All windows also have a one-touch auto up/down function. Fully press down or pull up and release to automatically open or close using the one-touch function.

  • Page 35: Climate Control

    GETTING COMFORTABLE CLIMATE CONTROL Dual-Zone Automatic Climate Control The climate control system is equipped with convenient and customizable features. In All Auto ECO mode and automatic control mode, set your desired temperature and let the system make the adjustments for you. At any time, you can manually take control of the climate settings.
  • Page 36 GETTING COMFORTABLE Operation in Manual Mode Recirculated/Outside Air: Press the switch to change between outside air mode (indicator off) and recirculated air mode (indicator on). NOTE: To prevent windshield fogging, do not remain in the recirculated mode for an extended period of time. Air Conditioner: Press this switch to activate or deactivate the air conditioning.
  • Page 37 GETTING COMFORTABLE Fan Speed Control: Operate the switch up to increase or down to decrease fan speed. Driver’s Temperature Control: Operate the switch up to increase temperature and down to decrease temperature Rear Window Defogger Switch: Press this switch to turn on the rear window and outside mirror defogger.
  • Page 38 With the Solterra Connect app, you can remotely start your Solterra and adjust the temperature with custom climate settings. Please refer to your Multimedia Owner’s Manual and see your Subaru Retailer for details. Heated Seats The heated seats can be used when the power switch is in the ON position.
  • Page 39 GETTING COMFORTABLE Ventilated Seats (if equipped) The ventilated seats can be used when the power switch is in the ON position. There are separate switches on the climate control panel for the driver and passenger. Press the switch to activate the heated seat.

  • Page 40: Accessory Connections

    GETTING COMFORTABLE Heated Steering Wheel (if equipped) The heated steering wheel can be activated when the power switch is in the ON position. Press the switch to activate the heated steering wheel. Each time you press the switch, the mode will change as follows: AUTO, High, Low, and Off.
  • Page 41 GETTING COMFORTABLE Power Outlets: A power outlet is located below the center console. The power outlet can be used when the power switch is ON or ACC. Electrical power is available for use with in-vehicle electronic goods that use less than 12 VDC /10 A (power consumption of 120 W).
  • Page 42 GETTING COMFORTABLE Wireless Charging (if equipped) A portable device, such as a smartphone or mobile battery, can be charged by just placing it on the charging area, provided the ® device is compatible with the Qi wireless charging standard created by the Wireless Power Consortium.

  • Page 43: Electric Vehicle Charging

    ELECTRIC VEHICLE CHARGING CHARGING TIPS For stress-free driving of your all-electric Solterra, it is recommended that you charge your vehicle before leaving home and/or when returning home. Using a level 2 AC charging cable is recommended for the best combination of charging time and battery life.

  • Page 44: Charging Equipment And Methods

    ELECTRIC VEHICLE CHARGING CHARGING EQUIPMENT AND METHODS Charging Equipment Your Solterra comes equipped with a level 1 AC charging cable to connect to an external power source, along with the following components: Charging Indicator AC Charging Inlet AC Charging Inlet Cap DC Charging Inlet DC Charging Inlet Cap Charging Port Door...

  • Page 45: Opening The Charging Port Door

    ELECTRIC VEHICLE CHARGING OPENING THE CHARGING PORT DOOR The charging port is located just in front of the driver’s door. To access the charging port for AC or DC charging, first open the charging port door by pressing the rear edge to slightly open it. Then, fully open the charging port door by hand.
  • Page 46 ELECTRIC VEHICLE CHARGING Locking and Unlocking the AC Charging Connector The AC charging connector will be automatically locked when it is connected to the AC charging inlet, preventing the AC charging cable from being disconnected while charging. Unlock the AC charging connector by unlocking the doors and pull the AC charging connector straight out while...
  • Page 47 ELECTRIC VEHICLE CHARGING Charging your Solterra Prepare the AC charging cable and insert the plug of the AC charging cable into the electrical outlet of the external power source. NOTE: In order to reduce the load on the electrical socket and plug, when inserting the plug, hang the CCID (Charging Circuit Interrupting Device) on a hook or equivalent.
  • Page 48 ELECTRIC VEHICLE CHARGING Press the release button to open the AC charging inlet cap. Remove the AC charging connector cap and secure it to the cable.
  • Page 49 ELECTRIC VEHICLE CHARGING Insert the AC charging connector into the AC charging inlet. Align the guide position on the bottom of the AC charging connector and push the AC charging connector straight into the AC charging inlet as far as possible, until you hear a click.
  • Page 50 ELECTRIC VEHICLE CHARGING After Charging Unlock the AC charging connector by unlocking the doors. Push and hold the latch release button and pull the AC charging connector straight out.
  • Page 51 ELECTRIC VEHICLE CHARGING Close the AC charging inlet cap securely until you hear a click. Close the charging port door and disconnect the plug of the AC charging cable from the electrical outlet.
  • Page 52 ELECTRIC VEHICLE CHARGING Using the Charging Schedule On the multimedia screen, you can set a charging schedule to start at a certain time, or start and stop charging at your desired leave time, including setting repeated charging schedules for your desired days/times. Setting the schedule is possible when the power switch is in the ON position.

  • Page 53: Dc Charging Procedure

    ELECTRIC VEHICLE CHARGING To set a charging schedule, select “Add.” The add event screen displays, and you can select your desired charging mode. Select “Start at set time” to set the charging start time, or select “Start and stop at set times” to also set a stop time.
  • Page 54 ELECTRIC VEHICLE CHARGING Charging your Solterra Open the charging port door. The charging inlet light illuminates. Press the release button to open the AC charging inlet cap, and then press the release button to open the DC charging inlet cap. Insert the DC charging connector firmly and fully into the charging inlet.

  • Page 55: Using My Room Mode

    ELECTRIC VEHICLE CHARGING USING MY ROOM MODE My Room Mode is a convenient feature for car camping or creating a comfortable interior while charging your Solterra. When the charging cable is connected to the vehicle, electrical components such as the air conditioning system and audio system can be used by the power supply from an external power source.

  • Page 56: Operating The Electric Vehicle

    OPERATING THE ELECTRIC VEHICLE POWER SWITCH Each time you press the power switch without depressing the brake pedal, the power mode will change as follows: ACC, ON, OFF. Accessory: Provides power to some electrical components, such as the audio system. “ACCESSORY”...

  • Page 57: Driving The Vehicle

    OPERATING THE ELECTRIC VEHICLE READY Indicator The READY indicator light in the Combination Meter illuminates when the EV system is running, and your Solterra is ready for driving. Be sure to check for the READY indicator when starting your vehicle, as there are no engine sounds or vibrations in the all-electric system.
  • Page 58 OPERATING THE ELECTRIC VEHICLE Power Meter The Power meter displays EV system output or regeneration level: Charge Area: Displays regeneration status. Regenerated energy will be used to charge the EV battery (traction battery). Power Area: Displays the EV system output (acceleration force) while driving.
  • Page 59 OPERATING THE ELECTRIC VEHICLE Regenerative Braking The driving range is extended by actively using regenerative braking to store electricity in the traction battery. During regenerative braking, kinetic energy is converted to electric energy and deceleration force can be obtained in conjunction with the electric motor (traction motor) charging the EV battery (traction battery).
  • Page 60 OPERATING THE ELECTRIC VEHICLE S-PEDAL DRIVE S-PEDAL DRIVE provides a driving experience unique to electric vehicles, reducing the driving burden by allowing you to use the regenerative braking system to keep your foot on the accelerator for more convenience. With S-PEDAL DRIVE, you can use the accelerator pedal to control both acceleration and regenerative deceleration of the...
  • Page 61 OPERATING THE ELECTRIC VEHICLE State of Charge and Vehicle Range The State of Charge (SOC) gauge in the Combination Meter displays the amount of charge remaining in the traction battery. Nearby the SOC gauge, the Driving Range displays the mileage for which a sufficient level of driving performance can be provided, estimated based on the remaining charge of the traction...

  • Page 62: Parking Brake

    OPERATING THE ELECTRIC VEHICLE PARKING BRAKE Manual Mode To apply the parking brake, depress the brake pedal and pull the parking brake switch up. The indicator light illuminates, showing “PARK” in the Combination Meter. To release the parking brake manually, depress the brake pedal and push the parking brake switch down with the Power Switch in the “ON”...
  • Page 63 OPERATING THE ELECTRIC VEHICLE Brake Hold Brake Hold gives your feet a break by automatically holding your Subaru in place when at a complete stop, such as a traffic signal, even after you release the brake pedal. Press the Brake Hold switch on the center console to turn on the function.

  • Page 64: X-Mode

    OPERATING THE ELECTRIC VEHICLE ® X-MODE ® X-MODE gives improved handling abilities off road. Using ® X-MODE , you can drive more comfortably even in slippery road conditions, such as mud or snow, including uphill and downhill. You can activate the system when the vehicle speed is less than 13 mph.
  • Page 65 OPERATING THE ELECTRIC VEHICLE Downhill Assist Control The Downhill Assist Control function helps maintain a consistent vehicle speed when driving down steep hills or declines. Downhill Assist Control is automatically activated and set in standby mode ® when X-MODE is activated. The Downhill Assist Control Indicator appears in white when in standby, and the function operates when vehicle speed is less than approximately 18 mph.

  • Page 66: Turning Off The Vehicle

    With Power Switch To stop the EV system: 1. Stop your Subaru completely. 2. Press the “P” position switch on the rotary shifter. 3. Press the power switch. The EV system will stop, and the power and meter display will be turned off.

  • Page 67: Passenger And Cargo Areas

    PASSENGER AND CARGO AREAS FOLDING THE REAR SEAT First, lower the headrests. Then, pull up on the seat angle adjustment lever and fold down the seats. To return the seatback to its original position, pass the seatbelt outside the seatbelt guide, and then raise the seatback until it locks into place.

  • Page 68: Latch/Anchor

    PASSENGER AND CARGO AREAS LATCH/ANCHOR Your Subaru is equipped with Lower Anchors and Tethers for Children (LATCH). For maximum safety, first carefully read the LATCH system instructions from the device manufacturer, as well as the installation instructions in your Owner’s Manual, to properly install the LATCH compatible restraint system.

  • Page 69: Rear Seat Reminder

    REAR SEAT REMINDER (if equipped) The Rear Seat Reminder system assists you in preventing a child or pet from being left in your Subaru, prompting you to confirm the presence of passengers and cargo in the rear seats. The system monitors the opening and closing of the rear doors.

  • Page 70: Cargo Area And Cover

    If equipped, use the detachable cargo cover to protect contents in the cargo area from direct sunlight. Pull the cover toward the rear of your Subaru and insert both ends of the cover into the catches.

  • Page 71: Flat Tire Repair Kit

    PASSENGER AND CARGO AREAS FLAT TIRE REPAIR KIT Your Solterra comes equipped with a flat tire repair kit and towing hook (eye bolt). The flat tire repair kit is located under the right side panel in the cargo area: Air compressor Sealant bottle Flat Tire Repair Kit For more information, please refer to “When trouble arises”...

  • Page 72: Motor Compartment

    MOTOR COMPARTMENT HOOD PROP The hood prop is located on the left underside of the hood. Release it from the retainer and insert the end into the slot.

  • Page 73: Ev Motor Compartment

    Fuse Box The following table lists recommended first service items. Your maintenance needs may vary depending on your driving conditions. Please consult with your Subaru Retailer and refer to the Warranty and Maintenance Booklet for complete information and recommended replacement intervals.

  • Page 74: Additional Specifications

    ADDITIONAL SPECIFICATIONS NEW VEHICLE BREAK-IN The performance and long life of your Subaru are dependent on how you handle and care for your Solterra while it is new. Observing the following precautions is recommended to extend the life of your Solterra: During the first 200 miles: •...

  • Page 75: Tire Pressure Monitoring System (Tpms)

    ADDITIONAL SPECIFICATIONS TIRE PRESSURE MONITORING SYSTEM (TPMS) Your Subaru has a Tire Pressure Monitoring System (TPMS) that tracks the pressure of each individual tire. The TPMS screen shows individual tire pressure in the Multi-information Display. Use the Meter Control Switches to display the TPMS screen.

  • Page 76: Subaru Multimedia Overview

    SUBARU MULTIMEDIA OVERVIEW OVERVIEW OF YOUR MULTIMEDIA SYSTEM Various Systems Depending on your model and trim level, there are different types of Subaru Multimedia systems. Some of the functions described in this guide will vary by system. • 8.0-inch Multimedia Display •...

  • Page 77: Touch Screen Operation

    SUBARU MULTIMEDIA OVERVIEW TOUCH SCREEN OPERATION Operations are performed by touching the screen directly with your finger. MOTION ACTION Changing and Touch selecting various Quickly touch and release once. items Drag • Scrolling lists Touch and drag your finger on the screen •...

  • Page 78: Controls

    SUBARU MULTIMEDIA OVERVIEW STEERING WHEEL CONTROLS Phone Switch: Press to display the phone screen, make a call with the multimedia system, or answer an incoming call. During a call, pressing the switch ends the call. Volume Switch: Push the switch up/down to increase/decrease the volume.

  • Page 79: User Profile

    Solterra Connect app and your Solterra, giving you a more personalized Subaru experience. You can save the driving position, air conditioning, multimedia, and various other settings. There is no need to manage any overarching list of preferences and settings;...

  • Page 80: Profile

    USER PROFILE Select “Enter phone number.” Enter your mobile phone number and select “Send.” On your phone, download the Solterra Connect App from the SMS link, start the app, and follow the instructions to scan the QR code on the screen or enter an authentication code.

  • Page 81: Managing Profiles

    USER PROFILE Complete setup on your phone to enable the subscription or trial in the Solterra Connect app, and then select “I’ve completed app setup.” After registering your profile, pair your phone through ® Bluetooth . To continue with setup, select “Yes.” MANAGING PROFILES You can choose to activate a registered profile or may...

  • Page 82: Intelligent Assistant

    • Up-to-date information: Cloud content is constantly kept up-to-date in the Subaru server, so there is no need to visit a Subaru Retailer for a data update. USING VOICE CONTROL Activate voice control with...
  • Page 83 INTELLIGENT ASSISTANT Common Voice Commands Below is a list of some of the common commands that you can use with the voice recognition system. Please refer to “Basic operation” in your Mulitmedia Owner’s Manual for a complete list. VOICE COMMAND FUNCTION EXAMPLE Help...

  • Page 84: Using The Search Function

    INTELLIGENT ASSISTANT USING THE SEARCH FUNCTION The keyboard can also be used to search for contacts, music, locations, and vehicle settings. If you are using the Intelligent Assistant, information that takes advantage of content in the cloud can be searched. Select the keyboard icon Select the desired...
  • Page 85 INTELLIGENT ASSISTANT Enter the search text and select “Go.” When the list of results is displayed, select the desired item NOTE: • Operation of the screen is restricted when the vehicle is movement exceeds about 5 mph. ® • Keyboard search is not available when Apple CarPlay and Android Auto™...

  • Page 86: Multimedia

    MULTIMEDIA RADIO AM / FM / SXM Radio Your Subaru is equipped standard with AM/FM radio, ® including HD Radio . HD ® Radio technology allows you to receive digital broadcasts (where available) in addition to stereo broadcasts. Digital broadcasts provide free, crystal clear audio with no static or distortion. The radio ®...

  • Page 87: Media

    ® Bluetooth Audio Operation ® You can use the Bluetooth connection between your device and the Subaru Multimedia System to listen to the songs and other media on your device without needing to operate the device directly, enhancing your convenience and safety. First, pair the device with the multimedia system.
  • Page 88 MULTIMEDIA Integrated Streaming Integrated streaming services for listening to media, among other helpful features, are available with an active Solterra Connect and Wi-Fi Connect subscription. You must first download and install the Solterra Connect app and link your music account. Select the music note icon on the main menu, select “sources,”...

  • Page 89: Phone

    PHONE PAIRING A PHONE ® Your Subaru has convenient Bluetooth hands-free technology to manage your phone and audio systems, allowing you to receive and initiate calls, or play music directly from your device while keeping it stowed for safety. A cellular phone or portable device must be ®...

  • Page 90: Receiving A Call

    PHONE RECEIVING A CALL To receive an incoming call, press the “Phone” switch on the steering wheel or the “Accept” button on the multimedia screen. To decline an incoming call, press the Decline button on the multimedia screen. TEXT MESSAGE Messages are transferred from the cellular phone connected for hands-free calls.
  • Page 91 PHONE Select the reply arrow or the Voice Search button to reply to a new message. The voice command system can be used to reply using templates (quick reply). With a Solterra Connect subscription, voice command can even be used to enter a custom text of the message. (Templates can also still be used to reply.) Sending a New Message New SMS messages can...

  • Page 92: Navigation

    NAVIGATION CLOUD NAVIGATION OVERVIEW Cloud Navigation brings maps, personalization and intelligent assistant together in the multimedia system. The system allows you to use voice-activated commands or touchscreen to search for directions, find points of interest or explore local businesses. Features provide route details, turn-by-turn guidance options, alternate routes, and views of live traffic.

  • Page 93: Connected Services

    States. See your Subaru Retailer for details. Subaru Solterra Connect service is available by subscription on select, telematics hardware equipped vehicles. A variety of subscription terms are available for purchase. See your Subaru Retailer, call 866-384-3574, or push the “SOS” button in your vehicle for further subscription details.

  • Page 94: Remote Connect

    (see page 77 for step-by-step directions). For more information, refer to “Connected Services” in your Multimedia Owner’s Manual and see your Subaru Retailer for complete details. SERVICE CONNECT Service Connect requires the Solterra Connect app and an active subscription. Service Connect keeps you connected with your Solterra, providing important vehicle data: •...

  • Page 95: Wi-Fi Connection And Hotspot

    CONNECTED SERVICES WI-FI CONNECTION AND HOTSPOT The multimedia system can be connected to the Internet by connecting to a Wi-Fi network, including establishing a Wi-Fi connection using a smartphone that supports tethering. For details on setting up tethering, refer to documents such as the instruction manual for the smartphone.

  • Page 96: Settings And Updates

    Change settings for Intelligent Assistant Vehicle Vehicle Customize Settings to door lock, lights, multi-information display Dealer info Add, edit, or delete Subaru Retailer information Info and Security Change settings related to security and privacy Software Update Check and update software information Apps Re-install applications and link vehicle For a full list of available settings and instructions, please refer to “Settings and...

  • Page 97: Settings And Updates

    Performing Software Updates Software updates provide enhancements to the system, improving functions and operations for greater usability. Your preferred Subaru Retailer can update the system software for you. Over-the-Air updates may be pushed directly to your vehicle from time to time, keeping your multimedia system up to date.

  • Page 98: Subaru Safety Sense

    Sense and Driver Assist Technologies and add confidence to every trip you and your passengers take. Working together, these systems provide enhanced awareness, safety, and convenience in front, to the sides, and behind your Subaru. SUBARU Safety Sense technologies include: •...

  • Page 99: Functions

    SUBARU SAFETY SENSE FUNCTIONS Pre-Collision System The Pre-Collision System helps keep you and your passengers safe with sensors to detect obstacles in the path of the vehicle and a collection of complementary functions to help prevent or minimize a collision. The system includes the following functions: •...
  • Page 100 SUBARU SAFETY SENSE Emergency Steering Assist If the system determines that the possibility of a collision is high, there is sufficient space within your lane of travel to perform evasive maneuvers, and you are operating the steering wheel, Emergency Steering Assist...
  • Page 101 SUBARU SAFETY SENSE Pre-Collision System OFF Operate the meter control switches to enable or disable the Pre-Collision System in the Multi-information Display. You can also customize the warning timing of the system to your preference. When these functions are off, a yellow Pre-Collision System OFF indicator illuminates in the Combination Meter.
  • Page 102 SUBARU SAFETY SENSE Dynamic Radar Cruise Control Dynamic Radar Cruise Control is a driving support system intended to reduce the burden on you when driving on highways and expressways. Using radar to detect vehicles ahead, Dynamic Radar Cruise Control determines...
  • Page 103 SUBARU SAFETY SENSE Conventional Cruise Control Conventional Cruise Control maintains a constant traveling speed you set, but it does not adapt to the other vehicles in front of you. To activate Conventional Cruise Control, press the Driving Assist Mode Select switch to select cruise control.

  • Page 104: Dynamic Radar Cruise Control Switches

    SUBARU SAFETY SENSE Emergency Driving Stop System The Emergency Driving Stop System (EDSS) automatically decelerates and stops the vehicle within its lane if the driver becomes unable to continue driving, such as having suffered a medical emergency. EDSS operates only when Lane Tracing Assist is on and...

  • Page 105: Driver Assist Technologies

    Sense and Driver Assist Technologies and add confidence to every trip you and your passengers take. Working together, these systems provide enhanced awareness, safety, and convenience in front, to the sides, and behind your Subaru. Driver Assist Technologies include: • Rear View Monitor System •...

  • Page 106: Panoramic View Monitor

    DRIVER ASSIST TECHNOLOGIES PANORAMIC VIEW MONITOR (if equipped) The Panoramic View Monitor system assists you in driving at low speeds by displaying seamless vision from above the vehicle on the screen that is a composite of images from the front, side, and rear cameras installed on the vehicle.

  • Page 107: Rear Cross Traffic Alert (Rcta)

    DRIVER ASSIST TECHNOLOGIES You can also adjust the view mode by selecting the display mode switching button. REAR CROSS TRAFFIC ALERT (RCTA) This function detects a vehicle approaching from the right or left at the rear of the vehicle as you reverse, helping you check difficult to see areas when moving backward.

  • Page 108: Rear Camera Detection

    DRIVER ASSIST TECHNOLOGIES REAR CAMERA DETECTION (if equipped) When the vehicle is backing up, the Rear Camera Detection function can detect pedestrians in the detection area behind the vehicle. If a pedestrian is detected, a buzzer will sound and an icon will be displayed on the multimedia display to alert you of the pedestrian.

  • Page 109: Automatic High Beam (Ahb)

    DRIVER ASSIST TECHNOLOGIES AUTOMATIC HIGH BEAM (AHB) This function uses the SUBARU Safety Sense camera to automatically switch the headlights between high and low beam settings, enhancing safety for both you and other drivers on the road. To activate Automatic...

  • Page 110: Parking Support Brake

    DRIVER ASSIST TECHNOLOGIES PARKING SUPPORT BRAKE The Parking Support Brake system uses sensors to detect objects (and if equipped, pedestrians) when driving at a low speed or backing up, such as when parking. When the system determines that the probability of a collision with a detected object or pedestrian is high, a warning alerts you.

  • Page 111: Advanced Park

    DRIVER ASSIST TECHNOLOGIES ADVANCED PARK (if equipped) Advanced Park is a system that assists in safely and smoothly parking in a target parking space by displaying the blind spots around the vehicle and the parking spot through a bird’s eye view, delivering operation guidance through displays and buzzer operation, and changing the shift position, operating the steering wheel, accelerator pedal, and brake pedal.
  • Page 112 DRIVER ASSIST TECHNOLOGIES Advanced Park Operation The Advanced Park function can be used with three easy steps: 1. First, stop your Solterra close to the center of your desired spot (perpendicular to the spot for perpendicular parking, and parallel to the spot for parallel parking).

  • Page 113: Safe Exit Assist

    DRIVER ASSIST TECHNOLOGIES SAFE EXIT ASSIST Safe Exit Assist uses radar sensors in the rear bumper to detect an approaching vehicle or bicycle that may collide with a door when you exit the vehicle, reducing the possibility of a collision. When an approaching vehicle or bicycle is detected, the outside rear view mirror indicator on the detected side illuminates.

  • Page 114: Care And Limitations

    • Do not damage the lens of the front camera or allow it to become dirty. When cleaning the inside of the windshield, do not allow glass cleaner to contact the lens of the front camera. If the lense of the front camera is dirty or damaged, contact your Subaru Retailer.

  • Page 115: Front View

    FRONT VIEW SOLTERRA Do not place stickers or objects in the prohibited area (in gray).

  • Page 116: Subaru Safety Sense Disclaimer

    SUBARU SAFETY SENSE DISCLAIMER SUBARU SAFETY SENSE DISCLAIMER SUBARU Safety Sense operates under the assumption that the driver will drive safely, and is designed to help reduce the impact to the occupants in a collision and assist the driver under normal driving conditions. As there is a limit to the degree of recognition accuracy and control performance that this system can provide, do not overly rely on this system.
  • Page 117 SUBARU SAFETY SENSE DISCLAIMER Park Assist is designed to assist the driver in determining the distance between their vehicle and objects around the vehicle. However, there is a limit to the degree of recognition accuracy and control performance that this system can provide, do not overly rely on this system.

  • Page 118: How To Appendix

    This “How To” appendix provides step-by-step instructions to easily connect with and use features of your Solterra. If you need some help with these features or want to learn more, we are here to assist you: Your Subaru Owner’s Manuals: Located in the Owner’s Information Kit Online Subaru Owner’s Resources: www.subaru.com/owners Subaru Customer Support: www.subaru.com/customer-support...

  • Page 119: Memory Height

    HOW TO APPENDIX MEMORY HEIGHT (if equipped) You can set where the Power Back Door stops when it opens. This is a great feature to limit the upward travel of the back door to ensure you can reach it or to prevent the back door from contacting a garage ceiling.

  • Page 120: Memory Driver's Seat

    HOW TO APPENDIX MEMORY DRIVER’S SEAT (if equipped) You can set the driver’s seat and outside mirror position and retrieve them using the buttons on the driver’s door or the access key fob: To set a seat position with a button: 1.

  • Page 121: Setting The Clock

    HOW TO APPENDIX SETTING THE CLOCK You can adjust the clock manually or set the clock to adjust automatically in the clock setting screen. To directly access the clock setting screen, select the clock in the status icons at the top of the multimedia display. Full directions for accessing the clock settings and adjusting the clock manually or automatically are given in the following sections.
  • Page 122 HOW TO APPENDIX Automatically To set the clock automatically: Select the Clock Display in the status icons bar on the display. Select “Set time automatically” to turn this setting ON. The time is automatically adjusted.

  • Page 123: Smart Phone / Smart Device Connections

    HOW TO APPENDIX SMART PHONE / SMART DEVICE CONNECTIONS ® Bluetooth Pairing ® Adding a Bluetooth Device Select the settings gear icon in the main menu, and then select ® “Bluetooth & Devices.” Select “Search for devices” if the device list is empty or “Add another device”...
  • Page 124 HOW TO APPENDIX Setting the device as the primary device allows your profile to be loaded automatically when you enter and start your Solterra. Select “Yes” if you would like to use the device as the primary device. If you prefer, enable Apple ®...
  • Page 125 HOW TO APPENDIX ® Connecting a Saved Bluetooth Device ® You can connect a saved device through the Bluetooth and devices menu: Select the settings gear icon in the main menu, and then select ® “Bluetooth & Devices.” Select the device to connect on the list.
  • Page 126 AT&T Mobile Share plan. Available on select models. Shortly after you take delivery of your new Subaru, you will receive an email from AT&T for a free trial and how to activate your free trial. To set up and enroll select the settings gear icon in the main menu, and then select “Wi-Fi.”...

  • Page 127: Apple Carplay

    HOW TO APPENDIX APPLE CARPLAY Cables Cables must be an 8-Pin Lightning MFi Certified cable (made for iPod/iPhone). Look for the Works with Apple CarPlay or Made for iPod, iPhone, iPad icons when selecting a cable. For a list of compatible Apple phones and more information, visit: www.apple.com/ios/carplay/ ®...

  • Page 128: Android Auto

    HOW TO APPENDIX ANDROID AUTO™ Cables Always use a high-quality OEM USB cable. Ensure the Android phone is fully up to date. Also verify that the Android Auto app, along with all other apps that work with Android Auto, are up to date. Android Auto might not function properly if one of them is outdated or having an issue.

  • Page 129: Navigation

    Finding a Destination By Address/Keyword Start by selecting the navigation button in the main menu or switch to the map screen by saying “Hey Subaru, show the map.” To find a destination by address or keyword, follow these steps. Select the voice...
  • Page 130 HOW TO APPENDIX Finding a Destination By Category Start by selecting the navigation button in the main menu. To find a destination by category, follow these steps. Select the voice search button. Select “Destinations.” Select the category of the destination from the list.
  • Page 131 Finding a Destination Using the Map Start by selecting the navigation button in the main menu, or say “Hey Subaru, show the map”. You can find a destination by dropping a pin on the map screen: Zoom out on the map...
  • Page 132 HOW TO APPENDIX Starting Route Guidance Once a destination is found, the full route map screen is displayed. Select “Go Now” to begin navigation. The full route map screen also gives you other important information and options: Route Traffic: Displays the level of traffic congestion on the route with colors.
  • Page 133 You can add a stop during route guidance using Intelligent Assistant by requesting to add a specific point of interest (POI) along the route. For example, Say, “Hey Subaru, add Starbucks to the route.” You can also search to add a POI manually:...
  • Page 134 HOW TO APPENDIX Scroll through the POI list and select your desired stop. Select “Go Now” to add the stop to your existing route. Navigation will recalculate and resume guidance with the added location.
  • Page 135 EV charging stations on the map. You can select an icon on the map or the menu list for a list of charging stations. You can search for a charging station any time by simply saying, “Hey Subaru, find charging stations.”...
  • Page 136 HOW TO APPENDIX Map Information and Route Options You can access and customize the information shown on the map screen. Select the menu button in the bottom right corner of the map screen to turn the traffic information on/off, make a call to destination assist, or go to the navigation settings.
  • Page 137 HOW TO APPENDIX Adding Home/Work For added convenience, you can add your home and work address to the navigation system through the Solterra Connect app on your smartphone. Once added, these destinations can be used in voice guidance commands and appear as options when you find destinations by category on the touch screen.
  • Page 138 HOW TO APPENDIX Select the button to set up Home or Work.
  • Page 139 HOW TO APPENDIX Select the search bar and begin typing the address/location. Suggestions appear in the list below. Scroll, if needed to view additional options and select the desired location from the list.
  • Page 140 HOW TO APPENDIX Select “Save” to save the destination.
  • Page 141 Map Zoom With the map screen displayed you can zoom in or out by saying, “Hey Subaru, zoom in/out” or selecting the “+” or “-” buttons on the screen. You can also use two fingers to pinch in/out to adjust the zoom.

  • Page 142: Index

    INDEX Ventilated Seats ... . 37 CLOCK ....95 CLOUD NAVIGATION OVERVIEW ..90 ACCESSORY CONNECTIONS .
  • Page 143 IN CASE OF EMERGENCY ..5 Canceling Guidance ..139 Subaru Roadside Assistance ..5 Finding a Destination By SUBARU SOLTERRA CONNECT .
  • Page 144 ® HomeLink Accessory Mirror ..31 SUBARU SAFETY SENSE OVERVIEW . . . 96 Smart Rearview Mirror ..31 SUBARU SOLTERRA CONNECT REAR VIEW MONITOR SYSTEM . . . 103 OVERVIEW .
  • Page 145 TOUCH SCREEN OPERATION ..75 TOWING YOUR ALL-WHEEL DRIVE ELECTRIC SUBARU ... 6 TRAILER TOWING CAPACITY ..72 TURNING OFF THE VEHICLE ..64 Automatic EV Shut Off .
  • Page 146 NOTES...
  • Page 148 Subaru of America, Inc. One Subaru Drive Camden, NJ 08103-9800 MSA5B2309A Issued February 2022 Printed in USA 02/22...

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