Table of Contents
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Table of Contents
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Summary of Contents for Wintec PP-82
- Page 1 Desktop POS Printer PP-82 User Manual...
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Page 2: Table Of Contents
WINTEC PP-82 User Manual CONTENTS CAUTIONS ..................................1 IMPORTANT SAFETY INSTRUCTIONS ........................... 2 1 OVERVIEW ................................4 1.1 Introductions ..............................4 1.2 The Main Features ............................4 2 GETTING STARTED ..............................5 2.1 Packing List ..............................5 2.2 Appearance and Components ........................6 3 SPECIFICATION ................................ - Page 3 WINTEC PP-82 User Manual 4.6.2 Installation/Change Paper ........................ 15 4.7 Setting DIP Switch ............................17 4.7.1 Specification of LED Indication and Beeper ..................17 4.7.1 Specification of LED Indication ......................17 4.7.2 Beeper ............................... 17 4.8 Print Self Testing ............................18 4.9 Printing of Windows Driver Program ......................
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Page 4: Cautions
WINTEC PP-82 User Manual CAUTIONS Warnings: This must be complied with in order to avoid any damage to the human body and to the equipment. This is showing the important information and tips for the printer operating. Note： Due to continuous update of product, please take in kind of real machine, such as accessories, programs etc. -
Page 5: Important Safety Instructions
WINTEC PP-82 User Manual IMPORTANT SAFETY INSTRUCTIONS 1. Safety warnings The print head will become very hot during printing, please do not touch the printhead and peripheral parts during printing and printing just finished. Please do not touch the printhead and connectors, in case that static damages the printer head. - Page 6 WINTEC PP-82 User Manual 10) Please switch off the power supply when connect/disconnect all the ports or it will cause damage to the printer control circuit. 11) Never carry out maintenance or repair work by yourself. Always contact a qualified service technician.
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Page 7: Overview
1 OVERVIEW 1.1 Introductions PP-82 is a thermal receipt printer with auto-cutter, featured by high print quality, high print speed, high stability, etc. It can be used in commercial POS system, food industry and occasions which need real-time field print receipts. -
Page 8: Getting Started
WINTEC PP-82 User Manual 2 GETTING STARTED 2.1 Packing List Please check the packing list: Inspect the outside of both the box and the printer for possible damage. Check whether you have received the following accessories together with the printer, if there are any items missing, please contact your local dealer. -
Page 9: Appearance And Components
WINTEC PP-82 User Manual 2.2 Appearance and Components... -
Page 10: Specification
WINTEC PP-82 User Manual 3 SPECIFICATION 3.1 Printer Specification Item Parameters Printing method Direct thermal line printing Resolution Default 203 dpi, 180 dpi can be emulated Printing width 72mm（576dots） Printing Printing speed Max. 250mm/s Print density Adjustable from degree 1 to degree 4... - Page 11 WINTEC PP-82 User Manual Input AC100V-240V 50-60HZ Power supply Output DC 24V±5%, 2.5A Paper Loading Front loading, Up loading, Easy loading Paper Type Standard thermal paper Paper Width Paper 79.5±0.5mm/57.5±0.5mm (with 1" spacer) Paper Thickness 0.056~0.1mm Paper Roll Diameter 83mm Max.
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Page 12: Media Specification
WINTEC PP-82 User Manual 3.2 Media Specification 3.2.1 Continuous Thermal Paper Specification • Paper Type : Specified thermal paper • Paper Width − − • Paper Outer Diameter : Max. 81 mm • Roll Paper Core : 13mm(Internal Diameter) 18mm(Outer Diameter) •... -
Page 13: 2Cutting Position
WINTEC PP-82 User Manual 3.2.2Cutting Position Type Paper Cutting Position(L1) PP-82 14.5mm... -
Page 14: Installation And Usage
WINTEC PP-82 User Manual 4 INSTALLATION AND USAGE 4.1 Open Packing After opening the package, please check if any items are missing or damaged. If there are any questions, please consult the local dealer or manufacturer. 4.2 Installation Site and Direction of Printer Install the printer on a flat and stable place;... -
Page 15: Connect The Printer Power Adapter
WINTEC PP-82 User Manual 4.3 Connect the Printer Power Adapter Make sure the printer's power switch is turned off. Put the cable plug of power adapter facing up at flat side, insert the rear of the printer power connector. Pay attention about disconnecting or connect the AC adapter at right method, or likely to cause damage. - Page 16 WINTEC PP-82 User Manual Notes： ► Please only use the power adapter are recommended by supplied or equivalent products; ► When disconnecting the AC adapter plug, handhold plug connector housing to avoid the pulling on the cable in force. ► Avoid dragging the power adapter cable, otherwise it will damage the cables, causing fire and shock.
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Page 17: Connecting The Interface Cable
WINTEC PP-82 User Manual 4.4 Connecting the Interface Cable 1) Make sure the printer's power switch is turned off. 2) Put the interface cable into the matched interface and fixed with screws (or spring) on the plug. 3) Connect the other end of the interface cable to the host. -
Page 18: Paper Roll Installation
WINTEC PP-82 User Manual 4.6 Paper Roll Installation 4.6.1 Confirmation of Printing Paper After connecting the power adapter and interface cable, you can install media for printing. Confirm the type of paper used by the printer before printing. The default paper type is continuous paper. If you need to set the marked paper, please contact your dealer or manufacturer. - Page 19 WINTEC PP-82 User Manual 5) Pull out some roll paper, and close the printer cover; 6) Tear off the extra roll paper. Notes： ► According to the paper size to adjust the paper guide. ► Make sure the paper inside is at tight status, or it will cause paper jam or others obstacle.
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Page 20: Setting Dip Switch
WINTEC PP-82 User Manual 4.7 Setting DIP Switch 4.7.1 Specification of LED Indication and Beeper 4.7.1 Specification of LED Indication Name Status Specification POWER LED The printer work well (Green) The printer powers off. ERROR LED Flash The printer in an error state... -
Page 21: Print Self Testing
WINTEC PP-82 User Manual Notes: The printer uses a thermistor to detect the temperature of the print head. If the temperature of print head is more than 65° C, the printer will send a warning. If the temperature of print head is more than 80° C, printer will stop working until the temperature is in the normal range. -
Page 22: Interfaces Signal
WINTEC PP-82 User Manual 5 INTERFACES SIGNAL The printer pp-82 supports cash drawer interface and many other various communicate interfaces, such as serial interface, USB interface, Ethernet interface. The printer has the communication board with the default USB interface and cash drawer interface. -
Page 23: Cash Drawer
WINTEC PP-82 User Manual 5.2 Cash Drawer PIN NO. Signal Name Drawer 1 DRSW Drawer 2 Electrical characteristics ► Driving voltage：DC 24 V ► Driving current：maximum 0.8 A (In 510 ms) ► Drawer check signal：“L” = 0～0.5 V “H” = 3～5 V... -
Page 24: Power Port Definition
WINTEC PP-82 User Manual 5.3 Power Port Definition PIN NO. Signal Name +24V SHELL ： Note ► Strictly prohibit unplug the cable while the printer is power on. ► Avoid paralleling with the strong current. ► you have to use the shielded communication line. -
Page 25: Serial Interface
WINTEC PP-82 User Manual 5.4 Serial Interface Printer PP-82 serial interface is compatible with RS 232 standard, with 9 pin sockets. Figure 5-2 SIGNAL NAME... -
Page 26: Ethernet Interface
WINTEC PP-82 User Manual 5.5 Ethernet Interface PIN NO. Signal Name... -
Page 27: Troubleshooting
WINTEC PP-82 User Manual 6 TROUBLESHOOTING The printer is very reliable, but occasionally problems may occur. This chapter provides information on some common problems you may encounter and how to solve them. If you encounter problems that you can not resolve by yourself, please contacts your dealer for assistance 6.1 Printer Not Working... -
Page 28: Troubles Occur During Printing
WINTEC PP-82 User Manual 6.3 Troubles Occur During Printing Problem description Probable reason Solution Coloured stripe in the paper Paper near end Reload a new roll paper Install the roll paper Check if the roll paper is installed incorrectly Use recommended thermal roll... -
Page 29: Problems Emerge During The Paper Cutting Processes
WINTEC PP-82 User Manual 6.4 Problems Emerge During the Paper Cutting Processes Problem description Probable reason Resolution Cutter abrasion, insufficient replace the cutter cutting Worm gear and worm wheel Replace the worm gear and worm wheel Cutter jam, the movable... -
Page 30: Remove Jammed Paper
WINTEC PP-82 User Manual 6.5 Remove Jammed Paper Warning: Do not touch the thermal print head because it becomes very hot after printing. If the top cover can be opened, operate it according to the next steps. ► Turn off the printer and press the open cover button. - Page 31 WINTEC PP-82 User Manual If the auto cutter jam and you cannot open the printer cover, please open the cutter cover as shown on the below. ►Turn the printer off and open the front cover. ►Turn the knob until cutter return to the normal position (tip tag).
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Page 32: Printer Cleaning And Maintenance
WINTEC PP-82 User Manual 7 PRINTER CLEANING AND MAINTENANCE Print quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer. ※ CAUTION ►Make sure to turn off the printer prior to cleaning.
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