Samsung UE40H5003AW Service Manual
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Samsung UE40H5003AW Service Manual

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SERVICE
LED TV
UE**H5003AW
LED TV
Chassis : U8KA
Model
: UE40H5003AW
UE48H5003AW
Manual
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
Contents

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Summary of Contents for Samsung UE40H5003AW

  • Page 1 LED TV Chassis : U8KA Model : UE40H5003AW UE48H5003AW SERVICE Manual LED TV Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram UE**H5003AW...

  • Page 2: Table Of Contents

    Contents 1. Precautions ........................1-1 1-1. Safety Precautions ......................1-1 1-1-1. Warnings ........................1-1 1-1-2. Servicing the LED TV ....................1-1 1-1-3. Fire and Shock Hazard .....................1-1 1-1-4. Product Safety Notices .....................1-2 1-2. Servicing Precautions ......................1-3 1-2-1. General Servicing Precautions .................1-3 1-3. Static Electricity Precautions ....................1-4 1-4.
  • Page 3 This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2014 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable All rights reserved. International and/or domestic law. Printed in Korea...

  • Page 4: Precautions

    1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.

  • Page 5: Product Safety Notices

    1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc.

  • Page 6: Servicing Precautions

    1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.

  • Page 7: Static Electricity Precautions

    1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.

  • Page 8: Installation Precautions

    1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.

  • Page 9: Product Specifications

    2. Product specifications 2. Product Specifications 2-1. Product information Model UE**H5003AW Front View * W : Width H : High D : Depth Detail View Front Color Black (Panel) Set with Stand 905.2 x 562.3 x 196.4 mm / 35.6 x 22.1 x 7.7 inches 40H500* Set without Stand 905.2 x 525.4 x 91.1 mm / 35.6 x 20.7 x 3.6 inches...

  • Page 10: Product Specification

    DTS Premium Sound 5.1 Sound 5.1 3D Sound Auto Volume Leveler Sound Customizer Sound Output (RMS) 10Wx2 Speaker Type Down Firing + Full Range Woofer HD Audio Smart TV Smart Hub Samsung SMART TV On TV Movies & TV Shows Multimedia...
  • Page 11 2. Product specifications Item UE**H5003AWXTK Smart TV Apps Game Fitness Kids Multi-Screen (Dual / Quad Screen) Skype™ on Samsung TV Web Browser Smart Interaction Voice Interaction Voice Control Camera Built-in Face recognition Motion control Smart Convergence Contents Streaming Screen Mirroring...
  • Page 12 High Glossy Bezel Type NNB (12mm) Front Color Black Light Effect (Deco) Stand Type Square Swivel (Left/Right) Additional Feature Samsung 3D 3D Converter Instant On Quad Core+ Accessibility Auto Power Off Clock&On/Off Timer Sleep Timer BD Wise Plus Caption (Subtitle) Channel List USB-Clone ConnectShare™...
  • Page 13 Lead Presence Accessory 3D Active Glasses (Included) Remote Controller Model TM1240A Batteries (for Remote Control) Samsung Smart Touch Control (Included) Ultra Slim Wall Mount Supported Mini Wall Mount Supported Vesa Wall Mount Supported Floor Stand Support TV Camera (Included) IR Extender Cable (Included)

  • Page 14: Specifications

    2. Product specifications 2-2-2. Specifications Feature „ • Brightness : 300 cd/m • Dynamic Contrast Ratio : Mega DCR • CMR : 100 Specifications „ Model UE**H5003AW Item Description Screen Size (Diagonal) 40 inches 48 inches LCD Panel FHD 60 Hz Display Colors 16.7 M color Display Resolution...

  • Page 15: Jack Differ

    2. Product specifications 2-2-3. Jack Differ Component In Component In Region HDMI (Y/Pb/Pr) (AV) EU&N.EU&Turkey CIS&Africa Australia, New Zealand, Singapore&S.A. Region Audio out Optical Scart EU&N.EU&Turkey CIS&Africa Australia, New Zealand, Singapore&S.A.

  • Page 16: Accessories

    2. Product specifications 2-3. Accessories NOTE • The items’ colors and shapes may vary depending on the model. • Cables not included in the package contents can be purchased separately. • The part code for some accessories may differ depending on your region. Product Code.

  • Page 17: Disassembly And Reassembly

    3. Disassembly and Reassemble 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the LED TV. This LED TV contains electrostatically sensitive devices. Use caution when handling these components. WARNING 3-1. Disassembly and Reassembly Disconnect the LED TV from the power source before disassembly.
  • Page 18 3. Disassembly and Reassemble Description Picture Description Screws Remove the screws of rear-cover. 6003-001782 Remove the rear-cover. Remove the screws. 6003-001856 6001-003016 Remove the speakers and power cables.
  • Page 19 3. Disassembly and Reassemble Description Picture Description Screws Remove the LVDS Cable and Panel Drive Cable. Completed disassembly. NOTE Reassembly procedures are in the reverse order of disassembly procedures.

  • Page 20: Troubleshooting

    4. Troubleshooting 4. Troubleshooting 4-1. Troubleshooting Previous Check „ Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram. Check the power input to the Main Board.
  • Page 21 4. Troubleshooting How to know it is from Main Board or T-Con when some problems happen „ No Picture : Backlight is on, but there is no picture and LED indicator in front of TV is blinking. Check the LVDS Cable connection. If still problems, change the T-Con Board and then Main Board step by step. Picture distortion : Enter the service mode ⇢...

  • Page 22: How To Check Fault Symptom

    4. Troubleshooting 4-2. How to Check Fault Symptom Power cord on. Cause : There did not supply the Check ‘Stand-By A5.3V’ power from SMPS. 5.3V appear at BD210? Measure : Change 10p power cable 0V to A13V (CN202 #3) and SMPS. Set On.
  • Page 23 4. Troubleshooting Location of Parts „ Main Board_Front Detail BD917 (B1.15V) CN202 #6 BD210 CN202 #3 BD911 (B1.5V)

  • Page 24: Factory Mode Adjustments

    4. Troubleshooting 4-3. Factory Mode Adjustments 4-3-1. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UE**H5003AWXTK „ Model Name 40" 48" Vendor Panel Code...

  • Page 25: Entering Factory Mode

    4. Troubleshooting 4-3-2. Entering Factory Mode To enter ‘Service Mode’ Press the remote -control keys in this sequence : • If you do not have Factory remote control Power OFF INFO MENU MUTE Power On • If you have Factory remote control INFO Factory •...

  • Page 26: Factory Data

    4. Troubleshooting 4-3-3. Factory Data Note • Version of the software is written in 0002. • : I should not be possible to adjust or change that does not require a change item Black : Adjustment Services for the corresponding Blue : Items that are secured Option...
  • Page 27 4. Troubleshooting Factory Menu Name Data Range Remark TOOLS Support 1849 LNA Support 24Px4 Support ON/OFF BD Wise Support ON/OFF Data Service Support ON/OFF PVR Support ON/OFF CI Support ON/OFF OTA Support General General/OFF LEDMotionPlus Support ON/OFF Natural Mode Support ON/OFF Relax Mode Support ON/OFF...
  • Page 28 4. Troubleshooting Factory Menu Name Data Range Remark PH BW 0~10 FQ BW 0~10 PH RATE 0~10 PD EN 0~10 PEQ Inx WF Scale Num of Network Stream DP V Size Backend Device ECHO_FS NONE/ECHO_FP/ECHO_FS/PARMA BT_AUDIO_ON_OFF ON/OFF Config_AV_PATH V_HDMI IDENT TYPE 2134 V_HDMI PATH TYPE BACD...
  • Page 29 4. Troubleshooting Factory Menu Name Data Range Remark Num Of PANEL KEY 0~20 Control „ Factory Menu Name Data Range Remark EDID EDID ON/OFF ON/OFF EDID WRITE ALL Success EDID WRITE PC … EDID WRITE HDMI Success EDID WRITE HDMI1 …...
  • Page 30 4. Troubleshooting Factory Menu Name Data Range Remark SWU Fail Test ON/OFF SWU_Diag_Code OPTION_NUM Num of ATV Num of SVIDEO Num of PC Num of DVI Num of OPTICAL Link Num of MEDIA Num of Tuner Num of PVR RECORD RF Remocon Support ON/OFF CDD mode...
  • Page 31 4. Troubleshooting Factory Menu Name Data Range Remark Menu OSD Music Mode External Source Eco Solution Cloning Shop Option Shop Mode ON/OFF Exhibition Mode ON/OFF 3D Cube ON/OFF Asia Option Sepco 120Hz ON/OFF Unbalance ON/OFF FMTransmitter Support ON/OFF FMTransmitter Carrier ON/OFF AF Level adjust TX Power Level...
  • Page 32 4. Troubleshooting Factory Menu Name Data Range Remark Woofer Local Check Sum NONE Amp local Check Sum NONE Speaker EQ ON/OFF PEQ Test Ready Ready/Set1~Set5 Speaker cut-off Freq SPDIF PCM Gain -9dB FM M Prescale BTSC Mono Prescale BTSC stereo Prescale SAP Prescale A2 Ident High Thld A2 Ident Low Thld...
  • Page 33 4. Troubleshooting Factory Menu Name Data Range Remark FRC LVDS SSC MFR FRC LVDS SSC MRR FRC LVDS SSC Period FRC LVDS SSC Modulation FRC DDR SSC ON/OFF ON/OFF FRC DDR SSC MFR FRC DDR SSC MRR FRC DDR SSC Period FRC DDR SSC Modulation DDR Margin A CTRL_OFFSET_0_3...
  • Page 34 4. Troubleshooting Factory Menu Name Data Range Remark Signal Strength Bandwidth Frequency LNA Status Modulation Code Rate Hier Modulation Frequency Offset Timing Offset PLL Type DEMOD Type TPS Lock RS Lock Firmware Version ISDB-T FFT Size_1 Guard Interval_1 Freq.Offset_1 SNR_1 IF AGC_1 TMCC Lock_1 TS Packet_1...
  • Page 35 4. Troubleshooting Factory Menu Name Data Range Remark B_Timer InterLeave_1 B_Segments Num_1 B_BER_1 C_Modulation_1 C_Code Rate_1 C_Timer InterLeave_1 C_Segments Num_1 C_BER_1 „ Factory Menu Name Data Range Remark Test Pattern Pattern Sel RGB_RAMP Logic Pattern Sel … Logic Level Sel …...
  • Page 36 4. Troubleshooting Factory Menu Name Data Range Remark CPLD USB Download JP MICOM UPGRADE Failure Failure/Success DP MICOM UPGRADE Failure Failure/Success Jump Upgrade Failure Failure/Success MIC PROGRAM UPGRADE Failure Failure/Success Smart Hub Reset ER Count WD Count AR Count WIFI ER Count BT ER Count HDMI Stable Cnt Camera ER Count...
  • Page 37 4. Troubleshooting Factory Menu Name Data Range Remark X-TAL Failure Failure/Success Tuner1 Sound AMP Failure Failure/Success HDMI Switch IC Failure Failure/Success USB HUB IC Failure Failure/Success WIFI Failure LVDS T-CON/FRC PCB Test Failure Failure/Success MOIP EcoSensor Voltage Device Self Test App Self Test EXT Sound Inspection Woofer Sound Inspection...
  • Page 38 4. Troubleshooting Factory Menu Name Data Range Remark HDMI Switch NONE NONE/SIL9287/TMDS461 DVI SET TIME 300ms HDMI Sync DE/HV HDMI 3D DET HOT PLUG OFF HOLD TIME DVB CI TS Clock delay TC TS Clock delay S CI Control Buf ON TS Clock delay CPU CAL Data Backup_Copy …...
  • Page 39 4. Troubleshooting Factory Menu Name Data Range Remark 2nd_R_L 2nd_G_L 2nd_B_L 2nd_R_H 2nd_G_H 2nd_B_H White Balance R-Offset G-Offset B-Offset R-Gain G-Gain B-Gain WB_W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MAG On/Off R1_Gain G1_Gain B1_Gain R2_Gain G2_Gain B2_Gain R3_Gain G3_Gain B3_Gain R4_Gain G4_Gain...
  • Page 40 4. Troubleshooting Factory Menu Name Data Range Remark B5_Gain R6_Gain G6_Gain B6_Gain R7_Gain G7_Gain B7_Gain R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain B10_Gain Advanced „ 4-21...

  • Page 41: White Balance

    4. Troubleshooting 4-4. White Balance 4-4-1. Calibration Into the Factory Mode. Select Menu. ADC/WB Select menu. Select menu. Option Control Debug AV Calibration ADC/WB Comp Calibration Advanced PC Calibration HDMI Calibration 4-4-2. Service Adjustment You must perform Calibration in the Lattice Pattern before adjusting the White Balance. Color Calibration „...
  • Page 42 4. Troubleshooting Method of Color Calibration (AV) „ Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port. Press the Source key to switch to “AV1” mode. Enter Service mode. Select the “ADC” menu. Select the “AV Calibration” menu. In “AV Calibration Off”...

  • Page 43: Adjustment

    4. Troubleshooting 4-4-3. Adjustment Into the Factory Mode. Select Menu. ADC/WB Select menu. Select menu. Option Control Debug (Low light) (High light) Sub Bright Sub Contrast White Balance ADC/WB R offset R gain Advanced G offset G gain B offset B gain 4-24...

  • Page 44: 4-5.White Balance - Calibration

    4. Troubleshooting 4-5.White Balance - Calibration White Balance Manual adjustment „ DEVICES PANEL-TYPE CA-210 40D6AF0S Panel Inspection Spec. RGB Measurement Levels Levels Check x(±) y(±) Gamma(±) Code Check 10 IRE 0.02 0.02 10 IRE 0x01 20 IRE 0.02 0.02 20 IRE 0x02 30 IRE 0.02...
  • Page 45 4. Troubleshooting Target Gamma 2.30 Panel Spec. ± Gamma 0.35 Contrast 20~128 Black 0.231 0.208 0.281 0.03 300000 Option 0.288 0.03 Target xy Auto 0.282 255 white 0.015 0.299 ACC x 26~255 ACC y x,y value 0.015 Color Tone Target Spec.

  • Page 46: Software Upgrade

    4. Troubleshooting 4-6. Software Upgrade Software Upgrade can be performed by downloading the. latest firmware from samsung.com to a USB memory device. • Current Version - The software already installed in the TV. Software is represented as ‘Year/Month/Day_Version’. 4-6-1. How to Check the Software Version Use the Main Menu „...
  • Page 47 4. Troubleshooting Use the Factory Mode „ T-NT14LDEUC-xxxx.x Option T-NT14LDEUS-xxxx Control E-Manual : NLDVBEUxH-xxxx Debug EDID SUCCESS CALIB : AV/COMP/PC/HDMI/ Option : 40D6AF0S,EU_SPAIN,5003,NONE ADC/WB Advanced DTP-SDAL-NT14L-xxxx RFS:"NT14L xxxx" K/20xx-xx-xx KERNEL:xxxx.xxxx,/Onboot: xxxx TCON Version:---- NSP-DTVTD-xxxx Model: UE40H5003 CIP FAIL Factory Data Ver:xxx EERC Version: xxx NSP-BP-HAL-xxxx NSP-AP-CNC-xxxx...

  • Page 48: How To Upgade Software And Micom

    4-6-2. How to Upgade Software and Micom Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. Please be careful not to disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on automatically after completing the firmware upgrade.
  • Page 49 4. Troubleshooting Click the "ENTER" key. Click the "ENTER" key. Wait for upgrade complete. Check the Software Version. 4-30...

  • Page 50: Rear Cover Dimension

    4. Troubleshooting 4-7. Rear Cover Dimension Rear Cover Dimension 40" 48" 574.7 667.2 194.9 284.6 166.1 208.3 248.9 320.3 4-31...

  • Page 51: Wiring Diagram

    5. Wiring Diagram 5. Wiring Diagram 5-1. Wiring Diagram...

  • Page 52: Connector

    5. Wiring Diagram 5-2. Connector Main Board „ CN1202_FHD (to Panel) CN1202_HD (to Panel) EVEN_TX3+_LVDS ODD_TX3+_LVDS ODD_TX0-_LVDS EVEN_TX3-_LVDS ODD_TX3-_LVDS FRC_SDA EVEN_TXCLK+_ ODD_TXCLK+_ PWM_DIM1_FRC LVDS LVDS EVEN_TXCLK-_ ODD_TXCLK-_ FRC_SCL LVDS LVDS FRC_NRESET Panel_13V_PW LVDS_FORMAT EVEN_TX2+_LVDS ODD_TX2+_LVDS Panel_13V_PW TCON_SDA EVEN_TX2-_LVDS ODD_TX2-_LVDS Panel_13V_PW TCON_WP EVEN_TX1+_LVDS ODD_TX1+_LVDS...
  • Page 53 5. Wiring Diagram CN202 (to Power board) CN502_H2 (HDMI2) SW_POWER_TO HDMI2_RX2+ _SMPS HDMI2_RXCLK- A13V HDMI2_RX2- A13V PWM_DIM HDMI2_RX1+ A13V HDMI_SCL A13V UNDER_DRIVER HDMI2_RX1- HDMI_SDA HDMI2_RX0+ CN402 (FUNCTION) MSDA HDMI2_RX0- STB_CHECK KEY_INPUT1 HDMI2_RXCLK+ A3.3V KEY_INPUT2 MSCL LED_STB CN1101 (USB1) CN302 (SPEAKER) B5V_USB1 USB_DP USB_DM...
  • Page 54 5. Wiring Diagram CN1301_CI (PCMCIA) PCM_DATA[3] PCM_CD1 PCM_DATA[4] TSO_DATA[3] PCM_DATA[5] TSO_DATA[4] PCM_DATA[6] TSO_DATA[5] PCM_DATA[7] TSO_DATA[6] PCM_CE1 TSO_DATA[7] PCM_ADDR[10] PCM_OE PCM_ADDR[11] PCM_IORD PCM_ADDR[9] PCM_IOWR PCM_ADDR[8] CH_START PCM_ADDR[13] CH_DATA[0] PCM_ADDR[14] CH_DATA[1] PCM_WE CH_DATA[2] PCM_IRQA CH_DATA[3] VCC_CI_5V VCC_CI_5V VCC_CI_5V VCC_CI_5V CH_VALID CH_DATA[4] CH_CLK CH_DATA[5] PCM_ADDR[12] CH_DATA[6]...

  • Page 55: Cables

    5. Wiring Diagram 5-3. Cables Model Function Cable Power Harness (PD - Main) UE40H5003 BN39-01885S UE40H5004 UA40H5003 BN39-01916A BN39-01885S (AFRICA) UA40H5003 BN39-01885W (Emerging DTV) Code UE48H5003 BN39-01885D UE48H5004 UA48H5003 BN39-01916B BN39-01885D (AFRICA) UA48H5003 BN39-01885S (Emerging DTV) Image Model LVDS CABLE (Main - panel) UE40H5003 BN96-33236Q UE40H5004...

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