Associate Your Fingerprints With Passwords (For Selected Models); Certificate Based Bios Management - Lenovo ThinkPad X1 Carbon Gen 10 User Manual

What to do if you forget your NVMe password
If you forget your NVMe password (Single password) or both user and admin NVMe passwords (Dual
password), Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a
Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and
service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase
a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the
relevant replacement procedure, see Chapter 6 "CRU replacement" on page 45.
What to do if you forget your supervisor password
If you forget your supervisor password, there is no service procedure to remove the password. You have to
contact a Lenovo authorized service provider to have the system board replaced. A fee will be charged for
parts and service.
What to do if you forget your system management password
If you forget your system management password, do the following to remove the system management
password:
• If you have set a supervisor password and remember it:
1. Restart the computer. When the logo screen is displayed, immediately press F1.
2. Type the supervisor password to enter the UEFI BIOS menu.
3. Select Security ➙ Password ➙ System Management Password by using the arrow keys.
4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter
New Password field blank, and press Enter twice.
5. In the Changes have been saved window, press Enter.
6. Press F10 to save changes and exit the UEFI BIOS menu.
• If you have not set a supervisor password, contact a Lenovo authorized service provider to have the
system management password removed.

Associate your fingerprints with passwords (for selected models)

Do the following to associate your fingerprints with the power-on password and hard disk password:
1. Turn off and then turn on the computer.
2. When prompted, scan your finger on the fingerprint reader.
3. Enter your power-on password, hard disk password, or both as required. The association is established.
When you start the computer again, you can use your fingerprints to log in to the computer without entering
your Windows password, power-on password, or hard disk password. To change settings, press F1 to enter
the UEFI BIOS menu, and then select Security ➙ Fingerprint.
Attention: If you always use your fingerprint to log in to the computer, you might forget your passwords.
Write down your passwords, and keep them in a safe place.

Certificate based BIOS management

Certificate-based BIOS authentication (also called the password-less management mode) provides more
secure UEFI BIOS management with password-free solution. It is used to replace the supervisor password /
system management password for authentication if you have set one.
Note: Supervisor password / system management password are disabled automatically when certificate
mode is enabled. But the power-on password / hard disk password still can be used normally in certificate
mode if you have set one.
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Chapter 4 Secure your computer and information
37