Troubleshooting - JVC MX-KC45 Instructions Manual

Troubleshooting

• If you are having a problem with your System, check this list for a possible solution before calling for service.
• If you cannot solve the problem from the hints given here, or the System has been physically damaged, call a qualified person, such as
your dealer, for service.
Symptom
No sound is heard.
Poor radio reception
The disc tray does not open.
The CD skips.
The CD does not play.
The MP3/WMA disc does not play.
The readout time of the MP3/WMA disc
is too long.
The cassette holder cannot be opened.
Unable to record.
Unable to operate the Remote Control.
Operations are disabled.
"PROTECT" appears on the display,
then the power goes off.
Possible Cause
• Connections are incorrect, or loose.
• Headphones are connected.
• The antenna is disconnected.
• The AM Loop Antenna is too close
to the System.
• The FM Wire Antenna is not prop-
erly extended and positioned.
• The AC power cord is not plugged in.
• Tray is locked.
The CD is dirty or scratched.
The CD is upside down.
• No MP3/WMA files are recorded on
the disc.
• MP3/WMA files do not have the file
extension —.wma or .mp3 in thier
file names.
• MP3/WMA files are not recorded in
the format compliant with ISO 9660
Level 1 or Level 2.
The readout time varies with the com-
plexity of the recording configuration.
During tape playing, the power cord
was unplugged.
Cassette record protect tabs are re-
moved.
• The path between the Remote Con-
trol and the sensor on the Unit is
blocked.
• The batteries have lost their charge.
The built-in microprocessor has mal-
functioned due to external electrical in-
terference.
The speaker wire leads come in contact
with each other.
Action
• Check all connections and make cor-
rections. (See pages 4 to 6.)
• Disconnect the headphones.
• Reconnect the antenna securely.
• Change the position and direction of
the AM Loop Antenna.
• Extend FM Wire Antenna to the best
reception position.
• Plug the AC power cord.
• Unlock the tray. (See page 15.)
Clean or replace the CD. (See page 25.)
Put the CD in with the label side up.
Replace the disc.
Do not use too many hierarchies and
folders when recording. Also, do not
record any other types of audio tracks
together with MP3/WMA files. (See
page 11.)
Plug in the power cord, and turn on the
System.
Cover holes on back edge of cassette
with tape.
• Remove the obstruction.
• Replace the batteries.
Unplug the System then plug it back in.
Check the connections and make cor-
rections. (See page 5.)
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