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Table of Contents
Summary of Contents for VIVI Grandstream GXP1600 Series
- Page 1 Grandstream GXP1600 series User Guide...
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Page 2: Table Of Contents
Contents Connecting your new handset How to add the feet to the phone How to connect the network cable to the phone How to connect the receiver to the handset How to connect the power supply Getting to know your new handset Handset layout for 1610/1615/1620/1625 Handset layout for 1628/1630 Keypad buttons... - Page 3 Faulty Handset and Replacement Part Fault and Solutions...
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Page 4: Connecting Your New Handset
Connecting your new handset When your phone arrives, please make sure that everything listed below is included. GXP 1600 phone In the box Base unit Receiver Curly Cord Power Adaptor Ethernet Cable Base Stand Grandstream Quick Start Guide If anything is missing, email customerservices@vivivoip.co.uk who will look into this.. Firstly, insert the stand into the highlighted slots on the back of the phone. - Page 5 Now you need to connect the Ethernet cable from your Router/Switch to the LAN port on the back of the phone, highlighted in red below. If you are limited on network ports, and need a con- nection for your computer, then you connect an ethernet cable from the PC port of the phone to your PC.
- Page 6 Once the receiver is connected you can power up your new handset. Insert the power cable into the base unit and plug it in. The handset will power up and show a loading screen on the display...
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Page 7: Getting To Know Your New Handset
Getting to know your new handset Below is the keypad layout of your new Grandstream GXP1450. There are four different ver- sions of this phone. Below is the layout of the GXP 1610/1615/1620/1625 and on the next page is the layout for the 1628 and 1630. Page 9 will show you what each key does on the handset The Grandstream GXP1610/1615/1620/1625 layout Line Keys Message Waiting... - Page 8 The Grandstream GXP1628/1630 layout Line Keys Message Waiting Receiver Indicator Soft keys Phone book BLF (busy light Home function Navigation Key Menu/OK Key Voicemail Record Hold Headset Mute Conference Transfer Speaker Volume Keypad Send the call Please note that the 1628 and 1630 only differ in the number of BLF keys they have. Go to page 20 to see how to set up the BLF keys on the phone.
- Page 9 What do the keypad buttons do Key Button What it does 0 - 9, * & # Standard phone keypad, You can use # to start a call after dialling a num- ber. Line Keys 2 Line keys with LED lights can be configured with your SIP accounts Places the active call on hold Transfer an active call to another number/handset Press CONF to initiate a conference call...
- Page 10 Handset, Speakerphone and Headset mode The Grandstream GXP 16xx series has the ability to make/receive calls via handset, speak- erphone or headset mode. When on a call, you can switch from using the receiver to speaker phone by pressing the speaker button. If you are using the speaker already, press the button again with the receiver off the hook to switch back to using the receiver.
- Page 11 LCD Buttons Definition The soft keys on the bottom will change if the phone is on a call or idle, Some of the menus you will be able to choose from include: Forward All - This makes all calls that come to your handset be forwarded to another number or handset Soft keys when phone is Idle Missed Call - If you get a missed call on your handset, this will show...
- Page 12 On the next page are the LCD icons that may appear on your phone, LCD Icon Definition DND - ‘Do Not Disturb’ is enabled and no calls will come to your handset Call Forward - All calls that come to your handset be forwarded to another number or handset Handset Status - If you answer a call with the handset, this icon will show on the right hand side of the screen.
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Page 13: How To Make Calls With Your New Handset
How to make calls with your new hand- To dial from your new handset First pick up the receiver by taking off the hook. If you are using a headset then please press the headset icon or if you want to use the speaker then press the speak- er button. -
Page 14: To Redial A Number
To redial a number First pick up the receiver Press the redial softkey and the number or extension you last dialled will start to ring. -
Page 15: To Call A Number From Call History
To call a number from call history To view your call history please press the Menu/OK button Scroll to Call History using the arrow keys. Then go to either ‘Received calls’ , ‘Missed Calls’ or ‘Dialled Calls’ using the arrow keys. You can scroll through this list and press OK to select one of the call records. -
Page 16: Calling From The Phone Book
Calling from the phone book To call a number from the phone book you need to access it one of three ways 1) Press the phone book button 2) Press the menu/OK button highlighted in red and scroll down to “Phone book”. Then press the menu button again Once you have accessed the phone book, scroll up or down to find the number you are looking for. -
Page 17: How To Answer Calls On Your New Handset
How to answer calls with your new handset When a call comes in to your phone The LCD display will display the number or extension on the screen, To answer a call you need to take handset off the hook to answer the caller Or you can answer calls by pressing the speaker button and then the line button to answer a call... -
Page 18: Putting The Phone On Dnd Mode
Multiple Incoming Calls If you are already on a call and another call comes through, then your phone will play a beeping tone to inform you that you have a call waiting. Press the flashing line key to switch to and answer the new call. -
Page 19: Phone Function During A Call
Phone function during a call Call Waiting / Call Hold Hold - To put the active caller on hold you would need to press the HOLD key highlighted in blue to put the line on hold Resume - When you put somebody on hold the line key will flash green, when you are ready to resume the call press the flashing line key to resume the call. -
Page 20: How To Mute The Microphone
How to mute the microphone To mute the microphone during the active call you need to press the Mute key which the button is highlighted in orange. When you press that the caller will not hear you from the microphone to unmute press the button again This will not put the caller on hold and only would mute the caller please see Call Waiting/Call Hold to see how to hold the active caller during a call. - Page 21 How to setup BLF on your phone Only for 1628/1630 To setup the Busy Lights on your phone, go to the VIVI por- tal and select Speed Dial Choose the extension you would like to set up the busy lights for Here you can add a name and number.
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Page 22: The Phone Menu System
The Phone menu system Below is a guide to the phone’s menu. You can access this by pressing the Menu key on the phone. -
Page 23: The Phone Menu System - Keypad Configuration Menu
The Phone menu system - Keypad Configuration Menu Item Description Call History Displays all dialled, answered, missed, and forwarded calls Status Show information on the phone’s network connection, account status, and hardware information. Network Status - Shows the IP address information like DHCP/Static IP/ PPOE, IPv4 and IPv6 addresses, subnet mask, gateway and DNS Server. - Page 24 Item Description Direct IP Call Dials IP addresses for direct IP calls (this feature is unavailable with our ser- vice) Change your SIP Account settings for the registered account. Call Features Configures various feature such as call forwarding Network Change network settings. Recommended for advanced users only. Upgrade Firmware and Auto Provisioning server addresses are here.
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Page 25: To Access The Web Configuration
To Access the Web configuration You can access the web configuration UI of your handset by typing it’s IP address into the URL bar of a web browser. The login details for the handset will be sent to you by our team. Contact the support team if you need access, and we’ll arrange this for you. - Page 26 Faults and Solutions Issue you are facing Solution Receiver is not picking up First, check if the phone cable is in the Handset port and not any sound the Headset port (page 4) Then, dial 121 to do an echo test. While on the call, press the volume key and make sure the volume hasn’t been turned down.
- Page 27 I have changed my name Login to the portal and go to ‘Change Handset Name’ to check on the phone and it is not if the correct name is listed. If it isn’t, change the name and showing up click save. If it is correct here, then go to System Editor >...
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