Summary of Contents for Zun Dian MATS-001
- Page 1 MATS-001 Shipping Label Printer User Guide Shenzhen Myants Trading Co., Ltd. Customer Service Email: service@zundian.mobi Support Website: http:/ / www.zundian.site...
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Page 2: Packing List
Appearance ❻ ❷ ❶ ❸ ❺ ❹ ❼ ❽ ❶ Feed Bu�on(Status Indicator) ❺ USB Port ❷ ❻ Paper Guide Print Head Module ❸ ❼ Cover Open Levers Platen ❹ ❽ Power Receptacle Movable Paper Sensor Packing List ● Unpack the printer and keep the packing materials in case you need to ship the printer in the future. - Page 3 Printer Connec�on Power Connec�on 1. Make sure the printer’s power switch is in the off posi�on. 2. Connect the power cord to printer. 3. Connect the other end of power cord to the outlet. 4. Connect the USB cable to the printer and PC. ❶...
- Page 4 Fanfold Label Loading Folding Paper Loading Insert the paper into the entry Turn the power on, adjust the paper guide to fit the width of slot. paper. The paper will be sucked into Roll Type Label Loading the paper guide automa�cally. NOTE: ●...
- Page 5 Feed Bu�on ● Turn on In the shutdown state, turn on the power switch behind the printer, then the indicator will be light on. ● Turn off When the power switch is turned off, the printer shuts down and the indicator light is off. In the power-on state, turn off the power switch behind the printer, then the indicator will be light off.
- Page 6 Windows Driver Instruc�on Driver Prepara�on for windows Download Windows Driver applica�on program in USB driver. http://www.zundian.site/download Driver Installa�on for Windows Warning: Recommend to close security so�ware before installa�on in case of preven�ng installa�on. 1. Select one interface to connect your printer to computer. 2.
- Page 7 Prin�ng Preferences 1. Click “Start” → “Devices and Printers”. Right click the icon and choose “Prin�ng preferences”, figure (1). 2. Click “Paper Name”, choose the paper type as needed, figure (2). ● Click “Manager” to add a new stock, figure (3)(4). ●...
- Page 8 3. Click “Advanced” to set “Save Paper”, “Density”, “Speed”, “Test”, “Media Handling”, “Media Type”. 1) Save Paper 2) Density 3) Speed 4) Test 5) Media Handling 6) Media type...
- Page 9 4. Click “Watermark” (Recommends BMP format). 5. Click “Hal�one”. Printer Proper�es 1. Click “Start” → “Devices and Printers”. Right click the icon and choose “Printer proper�es”, figure (A). 2. Click “General” → “Print Test Page”, and printer will print labels with current se�ngs, figure (B).
- Page 10 3. Click “Ports”, then choose the port needed, figure (C). 4. Click “Advanced” to set the available �me for the printer, figure (D). Driver Removing Note: Please turn off the printer or unplug the USB cable before removing the driver. 1.
- Page 11 Under different opera�ng system, the screen has slight difference. Please operate it according to the �ps. Take MATS-001 (macOS 10.15) as example. 1. Double click the Driver and click “Con�nue”, figure (a). 2. Select a des�na�on and click “Con�nue”, figure (b).
- Page 12 6. Turn on the printer and connect it to your computer (for example: via USB cable) 7. Click: Launchpad -> System Preferences -> Printers & Scanners, figure (g). 8. Under “Printer & Scanner”, printer MATS-001 is available, figure (h). MATS-001 -11-...
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Page 13: Troubleshooting
TROUBLESHOOTING LED Display ● Blue Always on The printer is ready ● Purple Always on The print head is over heat Always on The cover is not closed ● Flash slowly Paper out Flash rapidly Label learning is abnormal ● Always on The printer is not ready yet Orange... -
Page 14: Print Problem
Print Problem Solu�on Problem Cause 1. Common Error speed se�ng. Set minimum prin�ng speed by control panel, quality problem drivers and so�ware to a�ain best prin�ng of print. quality. Incorrect margins and Make sure the label size is correct before prin�ng. If the content exceeds the label size, the printer paper size. - Page 15 Solu�on Problem Cause 4. Misalignment / The printer is Calibrate the printer . skip label. uncalibrated. Method 1: Tools --- "Automa�c label learning". Method 2: Press and hold the feed bu�on (top bu�on) un�l the blue light goes out twice and then release. The tag format is incorrect .
- Page 16 Solu�on Problem Cause The prin�ng is too dark or 8. The bar code Adjust the concentra�on or print speed too light, the barcode does printed on the label properly. not meet the specifica�ons. Leave at least 3.2 mm (1/8 inch) between can not be scanned.
- Page 17 You can just choose the “Zebra LP2844” in the printer list in case of you couldn’t find the “MATS-001” , and then can print out your labels correctly. Ques�ons: Why my prin�ng quality is not so good, it seems that there are splotchy? Answer: Click “Start”...
- Page 18 Shenzhen Myants Trading Co., Ltd. Customer Service Email: Service@zundian.mobi Address: 117-2-3030#, Luanshangu Building 2 and 3, No.81 Baohe Avenue, Baolong community, Baolong street, Longgang District, Shenzhen City, Guangdong Province,China...
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Do you have a question about the MATS-001 and is the answer not in the manual?
Questions and answers
Printer Ink is cutting off from the middle
The cause of printer ink cutting off from the middle on a Zun Dian MATS-001 could be:
1. Incorrect print density setting – The print depth should be set to the minimum value suitable for your application.
2. Dirty print head – Clean the print head with a cotton swab moistened with alcohol and let it dry completely before using the printer.
3. Broken print head – If cleaning does not help, the print head may be damaged and should be replaced.
4. Poor quality of the source file – Print a sample label to check if the issue is with the file.
5. Incorrect print speed setting – Adjust the printing speed through the control panel or software for better quality.
This answer is automatically generated