DirecTV Wireless Video Bridge Activation & Equipment Return Instructions

ACTIVATION & EQUIPMENT
RETURN INSTRUCTIONS
We're committed to bringing you the best in video entertainment every day. Your replacement
Wireless Video Bridge is enclosed. Here's how to connect and activate it, plus how to return your
non-working equipment.
To avoid non-return fees, follow important return instructions at the end of this document.
1 2
Connect Remove
BEFORE YOU BEGIN
You should install your replacement Wireless Video Bridge vertically and upright in the same location
as your non-working Wireless Video Bridge. (You should not move it to another location or install it
horizontally or upside down.)
1 CONNECT YOUR REPLACEMENT
WIRELESS VIDEO BRIDGE
·
Turn on your Genie ® HD DVR and turn off all Wireless Genie
·
Place your replacement Wireless Video Bridge next to your non-working one.
·
Unplug the power cord of your non-working Wireless Video Bridge from the power outlet.
·
Transfer the connections from your non-working Wireless Video Bridge to the replacement one,
except the power cord.
·
Connect the power cord to the replacement Wireless Video Bridge, then plug it into a power outlet.
·
Wait about 2 minutes for the Wireless Video Bridge to fully power up. You should see the message,
"A Wireless Video Bridge has been found and configured successfully." Select OK.
·
Turn on your Wireless Genie Mini(s) to check that they have video.
Note: You may see some brief gray screens while the Wireless Genie Mini(s) connect to the
Genie HD DVR. If the Wireless Genie Mini(s) don't display video and menus within 2 minutes,
®
reset it using the red reset button on the side panel.
·
When connected, you should see a solid GREEN network light on the Wireless Genie
Mini(s), and a solid BLUE network light on the Wireless Video Bridge. If not, go to
directv.com/wirelessgeniemini
3
Return
® Minis.
for troubleshooting tips or visit
directv.com/support
Wireless Video Bridge
Instructions can be found online at
directv.com/equipmentinstall or
by scanning the QR code.
1
Wireless
Video Bridge
Wireless
Video Bridge
Wireless Wireless
Genie Mini Video Bridge
Network Light Network Light
(Continued on back)
I