Summary of Contents for Ioline BoxDim
- Page 1 BoxDim User Guide Ioline Corporation 111601 Version A Copyright 2020, Ioline Corporation ...
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Page 2: Table Of Contents
Table of Contents Introduction .............................. 3 Specifications .............................. 3 Orientation and Axes .......................... 4 Back Panel Features .......................... 4 Scanning Surface (Bottom) ........................ 5 Setup ................................ 6 Setup Summary ............................ 6 Check Package Contents ........................... 6 Tools Required ............................ 6 Build the Stand ............................ 7 Install the BoxDim Scanner Device ...................... 9 Install and Configure BoxDim Software .................... 12 Operation .............................. 14 Using the BoxDim System ........................ 14 Retrieving Historical Measurement Data .................... 15 Troubleshooting ............................ 17 Status Light Codes ........................... 17 Edge Error Lights ............................. 17 No Connection ............................ 18 Incorrect Measurements ........................ 18 Getting Help ............................ 18 111601 Version A Copyright 2020, Ioline Corporation ... -
Page 3: Introduction
Introduction The Ioline BoxDim system measures rectangular/cuboid objects on‐demand. It is intended to work in ® conjunction with an existing scale. Dimensions are sent to Windows PC based applications over either an ethernet or USB connection. Typical uses for the BoxDim system are for measuring packages in shipping environments and inventory measurement for stocking databases. Measurement data and images are saved within the device (limited only by storage capacity) and are accessible from the BoxDim PC application. Mounting the scanner exactly 48 inches above the scale and perpendicular to a scale edge is critical for accurate measurements. Specifications Tolerance: +/‐ 0.5 inches (2 cm) Size Limit at Two Sample Heights: Dimension Minimum Maximum Length 6.0 in. (2 cm) 24 in. (60 cm) Width 6.0 in. (2 cm) 30.0 in. (76 cm) Height 6.0 in. (2 cm) 11.0 in. (28 cm) Dimension Minimum Maximum Length 6.0 in. (2 cm) 12 in. (30 cm) Width 6.0 in. (2 cm) 22.0 in. (56 cm) Height 6.0 in. (2 cm) 28.0 in. (70 cm) Rotation Limit: <15° from parallel with scanner edges ... -
Page 4: Orientation And Axes
Orientation and Axes Back Panel Features UPGRADE ETHERNET POWER POWER RESET PORT LIGHT PLUG BUTTON Page 4 of 18 ... -
Page 5: Scanning Surface (Bottom)
Scanning Surface (Bottom) SCANNER LASER PORTS POINTER FRONT REAR MAIN RIGHT LEFT EDGE EDGE STATUS EDGE EDGE ERROR LED ERROR LED ERROR LED ERROR LED Page 5 of 18 ... -
Page 6: Setup
Setup Setup Summary 1. Unpack and check the scanner and stand parts 2. Assemble the stand 3. Install and adjust the scanner 4. Download and Install software Check Package Contents ‐ BoxDim Scanner (1) ‐ Stand Base (1) ‐ Stand Upright Pole (2), 28 inches long ‐ Stand Upright Joint (1) ‐ Stand Scanner Pole (1), 24 inches long with drilled holes ‐ Stand Scanner Pole Clamp (1) ‐ Power Supply (1) ‐ Power Supply Extension Cord (1) ‐ USB Cable, 15 foot (1) ‐ Hardware Kit (1) o Upright Pole Cap (1) o #10‐32 Scanner Screw (2) o #1/4 Lag Screw (3) o #1/4 Washer (3) o Allen wrench for stand assembly (1) ... -
Page 7: Build The Stand
Build the Stand 1. Prepare the Area: Ensure the installation area is free of objects and obstructions within 20 inches from the center of the scale. 2. Choose the Stand Base Location: a. Counter mounting: Find a location on the mounting surface so that the center of the base is approximately 21 to 24 inches from the center of the scale and so that the stand base is directly behind or to the side of the scale. It is important the stand is perpendicular to an edge of the scale. b. Wall Mounting: Make sure the base is mounted on a wall or post so that the distance from the mounting surface to the center of the scale is 20 to 23 inches. It is important the that the scanner pole is perpendicular to an edge of the scale. Use different mounting hardware if required by the wall mounting location. Do not install the base now. 3. Install the Stand Base (Counter Mounting Only): WARNING: A strong connection of the base to the mounting surface is important for user safety. a. Use the included ¼ inch lag screws and washers to secure the stand base to the mounting surface. b. Use a drill to make a pilot hole for each screw, usually 3/32 – 3/16 inches for wood depending on the density of the material. Check the pilot hole diameter for your application. 4. Assemble the Upright Pole (Counter Mounting Only): a. Find the upright poles. There are two, they are the same length, and do not have holes drilled in them. b. On a flat surface insert both upright poles into the open ends of the upright joint making sure they are inserted as far as they will go. c. Snugly tighten the Allen screws with the included 5mm Allen wrench. Take turns tightening both screws 1/2 turn each alternating back and forth between them to ensure the joint is evenly tightened onto both poles. d. - Page 8 b. Insert the plastic cap into the exposed top end of the upright pole using a hammer to lightly tap into place. Insert a piece of cardboard or wood over the cap to prevent damage to the cap. 6. Install the Scanner Pole: WARNING: A tall stool or ladder is required for the following steps if the scanner is installed on a countertop or a wall that is beyond reach when standing on the floor. Get assistance for another person and follow all safety instructions for the stool or ladder. a. Place the scanner pole within reach. b. If counter mounting, make sure the scanner pole clamp pieces are interlocked together on the side opposite the Allen screw. CLAMP NOT CLAMP INTERLOCKED INTERLOCKED CORRECTLY CORRECTLY c. If counter mounting, loosen the Allen screw until it is just about to fall out. Slide the scanner pole clamp over the upright pole and hold it in place with one hand. d. If counter mounting, while holding the scanner pole clamp in place, fully insert the end of the scanner pole without drilled holes into the scanner pole clamp and lightly tighten the Allen screw so that pole remains in place. e. If wall mounting, insert the scanner pole into the stand base and lightly tighten the set screw. The stand base is NOT mounted to the wall yet. Rotate the scanner pole so that the drilled holes face upwards. g. The scanner pole requires adjustment later so do not snugly tighten yet. Page 8 of 18 ...
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Page 9: Install The Boxdim Scanner Device
Install the BoxDim Scanner Device WARNING: A tall stool or ladder is required for the following steps if the scanner is installed on a countertop or a wall that is beyond reach when standing on the floor. Get assistance from another person and follow all safety instructions for the stool or ladder. 1. Choose the Installation Holes: a. Choosing the installation holes to mount the scanner to the scanner pole requires finding a hole that is roughly above the center of the scale. There are seven (7) mounting holes b. Hold the included cloth ruler so that one end hangs from the scanner pole and the far end is roughly over the center of the scale. c. Choose a hole that is closest to the end of the ruler at the scanner pole end of the tape. This is the front mounting hole for the scanner. d. Make sure that another hole is available 3 inches behind that hole (closer to the upright pole or wall) which is the rear scanner mounting hole. If there is not one there, choose the next hole forward. 2. Mount the Scanner: IMPORTANT: Keep the bottom scanning surface covered with the foam packaging until is it mounted on the scanner pole. a. Hold the BoxDim scanner so that the back of the unit with all the connection openings and labels faces the stand upright pole/wall AND the foam‐covered scanning surface with the LEDs and holes faces down. b. Insert both #10‐32 screws through the holes in the scanner pole chosen above and into the threaded holes on the top of the scanner. c. Tighten the screws with a Phillips screwdriver so that scanner remains in place. Do not overtighten. d. Remove the protective foam sheet from the bottom of the scanner. Page 9 of 18 ... - Page 10 3. Adjust the Scanner Location: IMPORTANT: It is critical that bottom of the scanner is exactly 48 inches (1219 mm) from the scale surface. Consistent and accurate measurements depend on this distance. Completing the adjustment steps below are important. It is best to use a tape measure for this process. A cloth tape is included as a backup but is not preferred. Having help from a second person makes this process much easier. a. Use a tape measure (or the included cloth tape if necessary) to measure the distance between the bottom of the scanner (the scanning surface) and the top of the scale. The target height is exactly 48 inches (1219 mm). NOTE: If using the cloth tape, make sure to pull it tight to remove wrinkles. This process requires two people to perform. b. If counter mounting, while holding the scanner pole (do not push on the scanner), rotate it left and right while pulling up or down to adjust the scanner pole height. c. If counter mounting, tighten the screw on the scanner pole clamp then check the height to confirm the bottom scanner surface is still exactly 48 inches above the scale. d. If counter mounting, repeat the above steps to make fine adjustments if the measurement is not exactly 48 inches (1219 mm) above the scale surface after the scanner pole clamp screw is tight. e. If wall mounting, tighten the set screw in the stand base then hold the scanner and scanner pole assembly firmly against the mounting surface while a second person measures the distance from the bottom scanning surface to the scale surface. When the height is exactly 48 inches (1219 mm) above the scale surface, mark the scanner base hole locations. Mount the scanner base with the lag screws in the marked locations as described above. Place the included vial‐level on top of the scanner close to the scanner pole and so the bubble is visible from the front of the scanner. g. With the 5mm Allen wrench, slightly loosen the scanner pole clamp screw (counter mount) or stand base set screw (wall mount) then gently twist the scanner pole until the vial‐level shows the scanner is level left to right. h. Tighten the scanner pole clamp/stand base screw then confirm the height is still exactly 48 inches. Continue adjusting by repeating the above steps if required. Confirm that all screws in the stand and scanner are tight. ...
- Page 11 Determine if the scanner is connected to a Windows PC by USB cable or via a network by Ethernet cable. Ethernet is the preferred connection method due to a higher data transfer rate and longer allowable connection distance. If using Ethernet, connect the scanner to a network switch with an ethernet cable plugged into the RJ45 port on the back of the scanner. ii. A USB connection is possible if no network connection is available and the ® Windows based PC is 15 feet or less from the scanning device. If using a USB connection, insert the square ‘B’ end of the USB cable into the USB port on the back of the scanner. Connect the other end of the USB cable to an available USB ® port on the Windows 10 PC. b. Insert the male end of the power extension cord into power input port on the back of the scanner. c. Use one of the included Velcro straps to secure both the communication cable and the power extension cord to the scanner pole so that the cables do not hang down near the scanner. d. Connect the female end of the power extension cable to the male connector on the power supply. e. Use two Velcro straps in different places to secure the communication and power cables to the upright stand poles so that the cables do not bulge out into the scanning area. Plug the power supply into a wall outlet. The power light on the back of the scanner should illuminate red. If it does not, check all connections to confirm that everything is plugged together. If the light still does not illuminate then call Ioline customer service using the contact information on the Ioline support website at https://ioline.com/support. Page 11 of 18 ...
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Page 12: Install And Configure Boxdim Software
Install and Configure BoxDim Software 1. Install Software: a. With a web browser visit https://ioline.com/support/boxdim. b. Find the BoxDim PC Application and download it. ® c. Install the program on a Windows 10 PC by double clicking on the downloaded file. d. The installation program will place an Icon on your desktop called BoxDim. 2. Configure BoxDim Software: a. Double click on the BoxDim icon to start the BoxDim program. ® b. A small cube shaped icon appears in the Windows 10 System Tray usually located at the bottom of the screen at the right end of the Task Bar. The icon starts out red colored then changes to green after a few seconds to indicate it automatically found the BoxDim scanner. BoxDim Red Icon Before Connecting BoxDim Green Icon After Connecting c. Right click the cube icon and choose Show App. Page 12 of 18 ... - Page 13 The BoxDim application interface will appear on the screen. e. Change any format settings necessary for the F6 hotkey output. For example, you can change the units used when reporting dimensions. Click the Save button if any changes were made. Review the BoxDim help file for more information on using the BoxDim application. Press the Help button in the application to access this file. 3. Test the BoxDim System: a. Place a package that is within the BoxDim size limits under the scanner and on the scale. b. The laser pointer should turn on to show the rough position where to center the box. c. Click the Get Dimension button on the BoxDim program window. d. The dimension of the box will appear in the window next to the Get Dimension button if the system is working. e. Consult the troubleshooting section If any issues arise during testing. Page 13 of 18 ...
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Page 14: Operation
Operation Using the BoxDim System 1. Measuring a Box: a. Place an object on the scale that complies with the specifications listed above. Make sure the edges are roughly parallel with the edges of the scanner. b. The laser pointer will turn on as a guide to show where to position the center of the box. c. There are two methods for taking measurements: i. Method 1: The easiest and most efficient method for measuring a box is to use hot keys to automatically insert the dimensions directly into shipping or database software. Place the cursor into the first measurement entry window and press the hot key configured for the software. The default is F6. If the measurements display incorrectly then consult the help file for the BoxDim software to change the configuration. ii. Method 2: Use the BoxDim PC application. Right click on the BoxDim cube icon in the system tray and choose Show App. Click the Get Dimensions button. The measurement is displayed in the window next to the button. d. Make sure to remove the box from the scale or the scanner will blink a blue light as a reminder and prevent further measurements. e. The status light will turn solid green when the scanner is ready to measure the next box. 2. Customizing Measurements: a. The BoxDim PC app allows many customization options to format the measurement output to match the requirements of the software that uses the data. b. Examples of customization: i. Changing hot key assignments ii. Changing measurement order iii. Changing units ... -
Page 15: Retrieving Historical Measurement Data
Retrieving Historical Measurement Data The BoxDim system includes a built‐in storage system for measurement and image data for each object. It is possible to retrieve these data from the BoxDim PC application. Historical data are preserved until storage space is withing 90% of capacity. When this happens, older data are deleted to make room for new data. The data maintenance process is completely automatic. NOTE: the date and time for every measurement are stored in Universal Time (UTC). Remember to adjust the search parameters to compensate for the offset between UTC and the local time zone. 1. Start the BoxDim PC Application Report Feature: a. Right click on the BoxDim System Tray icon and choose Show App. b. When the application window appears, click on the Reports… button. c. The Reports window appears. Page 15 of 18 ... - Page 16 2. Find One Measurement: a. In the Closest Match section, enter the date and time for a measurement. b. Click the Search button. c. The measurement that is nearest to the entered time and date is displayed in the Results output window. 3. Find a List of Measurements: a. In the List By Range section, enter the starting and ending date and times for the measurements. b. Click the Search button. c. The measurements that are within the entered time and date range are displayed in the Results output window. 4. View Object Images: a. For any item listed in the Results window, click the Images button to see the images taken for the object. b. There is slight delay while the image is downloaded to the PC. c. The image window shows the color image first. Clicking on the image switches to the measurement image which is helpful for diagnosing issues. Continue clicking the image to switch back and forth between both images. d. Click the X in the upper right‐hand corner of the window to close the image view. 5. Exporting Data: a. It is possible to copy or export data from the results window. b. To copy results data to the clipboard, press the Copy button. c. To export data to a CSV file, click the Export button then choose a folder location and file name and press the Enter key. The CSV formatted data are saved to a file. ...
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Page 17: Troubleshooting
Troubleshooting Status Light Codes Status Error Light Error Condition Correction Check power connection and red power light. If power light is off, check Dark/OFF Scanner program not running. connections and power supply. If power light is on then unplug scanner, wait five seconds, plug scanner in and test again. Solid Blue Light Scanner program is starting Wait for program to start. Wait for scanner to reach operating Solid White Light Scanner system is warming up temperature. Solid Green Light Scanner is ready to measure None Scanner detects motion and Solid Yellow Light None turns on the laser pointer Unplug scanner, wait five seconds, plug Solid Red Light An internal error has occurred scanner in and test again. Contact support if the issue is not resolved. Remove the object that was last measured Blinking Blue Light Previous object present from the scale. Blinking Green Light Scanner is measuring the object None Check the edge error lights (see below) and move object so all edges are visible. Blinking Red Light ... -
Page 18: No Connection
No Connection The Ioline BoxDim PC software is designed to automatically communicate with a BoxDim scanner connected to the PC by USB or via a network. If the System Tray BoxDim icon remains red (never turns green) then the application cannot find the scanner. Try following suggestions to resolve the issue. If connected by USB: 1. Cables not inserted properly at the scanner or the PC. Unplug and re‐insert the cable at both ends to confirm a good connection. 2. Damaged USB cable. Replace the cable to confirm it is not damaged. 3. Damaged USB port on PC. Try using a different USB port on the PC. Connect other USB devices to the same port to confirm they work. 4. USB configuration issues on the PC. Contact Ioline support for help checking that the USB drivers are installed correctly on the PC. If connected by Ethernet Cable over Network: 1. Cables not inserted properly at the scanner or the network switch. Unplug and re‐insert the network cable at both ends to confirm a good connection. 2. Damaged Ethernet cable. Replace the cable to confirm it is not damaged. 3. Scanner and PC on different subnets. Make sure that the PC and scanner are connected to the same subnet or that a UDP route between the subnets is established so the scanner can connect to the PC. 4. DHCP disabled on network router. Enable DHCP on the network router so that the scanner can automatically get an IP address assigned. Incorrect Measurements BoxDim only measures square and rectangular objects that fit inside of the dimensional limits stated in this guide and printed on the back of the machine. It works best with objects that have matte surfaces like cardboard and have writing or other markings that break up featureless surfaces. If BoxDim is making incorrect measurements (more than 0.5 inches error) then check the object to confirm it is not made of a reflective material, it has well defined edges, and has some markings on the surface facing the scanner. Rotating the object 90° in one or more axes and remeasuring can help resolve measuring problems. Getting Help If the information in this guide does not provide enough guidance to setup, use or troubleshoot the BoxDim system, visit the Ioline Support website at https://ioline.com/support. Additional support ...
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