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MyQ X Manual

Recharge terminal
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MyQ Recharge Terminal
April/2021
Revision 6

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  • Page 1 MyQ Recharge Terminal April/2021 Revision 6...

  • Page 2: Table Of Contents

    Table of Contents About MyQ Recharge Terminal 8.2 LTS............4 Safety Notes......................5 Specifications ...................... 6 Server Requirements......................6 Hardware Overview ........................ 6 Admin Setup......................8 Initial Setup ..........................8 Starting the MyQ Recharge Terminal ................. 8 Admin Login ..........................8 Configuration...........................
  • Page 3 6.3.1 Home Screen ............................25 CE Conformity Declaration ................28 Changes from previous versions..............29 Business Contacts ....................30...

  • Page 4: About Myq Recharge Terminal 8.2 Lts

    The MyQ Recharge Terminal is a device with a welded metal construction (2mm thick steel) that is used as an extension to the MyQ credit accounting. The device provides MyQ users with the option to view and increase their credit balance.

  • Page 5: Safety Notes

    > 5 to 35 degrees Celsius, and relative humidity > 30 to 80%. • Connect the MyQ Recharge Terminal to a power source with 230 V AC/ 50 Hz. Keep the safety regulations and standards. • To prevent overheating, make sure that there is sufficient space around the MyQ Recharge Terminal for ventilation.

  • Page 6: Specifications

    Power input - Voltage: 230 V AC / 50 Hz. Arc fault detection device: 10A/1N/C/ 003. • Touch display - 19" LCD with 3 mm thick glass; 1280 x 1024 mm. • Card reader - ELATEC/PCPROX readers via virtual COM port connection for user login.
  • Page 7 Specifications • Card dispenser - Model KYT-2124; Supported card thickens - 0.22 mm up to 1.00 mm. Capacity - 200 pcs (with - 0.76 mm). • Receipt printer - Model: CUSTOM – TG2480-H (80mm paper discs).

  • Page 8: Admin Setup

    4.2 Starting the MyQ Recharge Terminal Before starting the MyQ Recharge Terminal, make sure that the power cord and the network cables are connected. Unlock and open the door of the MyQ Recharge Terminal.

  • Page 9: Configuration

    Admin Setup To enter the Administrator mode, tap the MyQ logo at the top of the screen. Enter the administrator's PIN (1087 by default — it can be changed on the Management tab), and then tap Log in. Alternatively, you can first enter the administrator's PIN on the login screen, and then tap the MyQ logo.

  • Page 10: Login Tab

    SSL - Enable or disable a secure connection by turning SSL On or Off. • Server Type - Shows the MyQ Server type (Standalone Server, Central Server). To check the availability of the server you can use the Test Connection button.

  • Page 11: Devices Tab

    After setting the options, tap Save at the bottom of the screen. 4.4.4 Devices tab On the Devices tab, you can enable or disable the optional hardware of the MyQ Recharge Terminal. You can also set the COM Ports of the additional hardware devices according to the COM port values found in Start →...

  • Page 12: Management Tab

    You can also change the Default logo printed on the receipt. To do so, tap Select logo, select the file with the new logo, and then click Open. If you want to restore the default MyQ logo, tap Reset logo. After setting the options, tap Save at the bottom of the screen.

  • Page 13: Log Tab

    4.4.7 Log tab On the Log tab, you can see a log of the events on the MyQ Recharge Terminal. At the top of the tab, you can change the date and select one of the filters to show only a specific kind of events.

  • Page 14: Remote Connection

    You can also change or reset the logo displayed on the MyQ Recharge Terminal. To change the logo, tap Select logo, then select the new logo, and finally tap Open. If you want to restore the default MyQ logo, tap Reset logo. Tap Save at the bottom of the screen to save your changes.
  • Page 15 Admin Setup On the tab, under Choose which app this account can access, tap Recharge Terminal. The Choose an app window opens. In the window, tap Don't start an app when the account is signed in. The Recharge Terminal app disappears from the Set up assigned access tab.
  • Page 16 After the installation, log out of the Recharge Terminal account, and then log in to the Admin account. Now you have to change configuration of the MyQ Recharge Terminal, so that it starts in the kiosk mode again. To do so: Go to the Family &...

  • Page 17: Operator Setup

    To access the management options, the operator needs to log in the Administrator mode, using the operator's credentials: On the login screen, tap the MyQ logo at the top of the screen. Enter the operator's login and PIN, and then tap Log in.

  • Page 18: Hardware Management

    The inserted coins are recognized by the coin detector and fall through the funnel into the self-locking coin bag. In case of an issue with new coins or banknotes, report to MyQ Support to be provided with new firmware to solve the issue.

  • Page 19: Bill Reader

    Install the lid and lock the self-locking cash bag. Slide the empty self-locking cash bag back into the funnel. Close and lock the front door of the MyQ Recharge Terminal. 5.2.2 Bill Reader The bill reader is an optional hardware component that provides users with the option to insert bank notes.

  • Page 20: Card Dispenser

    Slide the cash box into the slot under the bill reader. The bill reader will recalibrate. Close and lock the door of the bill reader. Close and lock the front door of the MyQ Recharge Terminal. 5.2.3 Card Dispenser The card dispenser is an optional hardware component needed to dispense the ID cards.

  • Page 21: Receipt Printer

    Also, users can print out a bill when logging out of their session. Replacing the paper roll To replace the paper roll: Unlock and open the front door of the MyQ Recharge Terminal. Loosen the two winged nuts, and tilt the receipt printer out of the MyQ Recharge Terminal.
  • Page 22 Return the receipt printer into it's original position and tighten the winged nuts. Make sure the front door of the MyQ Recharge Terminal can be closed without clashing with the receipt printer. If not, loosen the winged nuts and reposition the receipt printer to fit into the door opening.

  • Page 23: User Guide

    This chapter guides the user through the features of the MyQ Recharge Terminal. It shows how to log in to the MyQ Recharge Terminal, how to register as a new user, how to obtain and register an ID card, and how to manage their credit.

  • Page 24: User Interface

    The registration is done and your PIN is sent to your email address. An information window appears. Tap Close to finish the registration. You are automatically logged in, and can start using the MyQ Recharge Terminal. 6.3 User Interface This chapter describes the user interface of the MyQ Recharge Terminal and information about the individual features available to users.

  • Page 25: Home Screen

    Total credit - This field shows the total amount of credit on your MyQ account. • Dispense ID card - The ID card is connected to your MyQ account and can be used to log in to MyQ embedded terminals. If set by the administrator, the ID card’s price is also displayed on the button.
  • Page 26 • Log out without bill - By tapping the Log out without bill button, you can log out of the MyQ Recharge Terminal without printing a bill. • View transactions - You can display an overview of all your transactions by tapping the View transactions button.
  • Page 27 User Guide dispensed) of every action done via the MyQ Recharge Terminal. To return to the user home screen, tap the white arrow in the upper-left corner of the screen.

  • Page 28: Ce Conformity Declaration

    CE Conformity Declaration 7 CE Conformity Declaration...

  • Page 29: Changes From Previous Versions

    Changes from previous versions 8 Changes from previous versions • Client ID and Client Secret no longer required. • User tab - “Price of ID card” and “Number of ID cards per user for a given period” settings added. • “View all receipts”...

  • Page 30: Business Contacts

    MyQ® Company is prohibited and can be punishable. MyQ® is not responsible for the content of this manual, particularly regarding its integrity, currency and commercial occupancy. All the material published here is exclusively of informative character.

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