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Thank you for choosing Vital. You should have already received a Vital
Welcome email from no-reply@vitalpos.com providing a link to the Vital
Back Office and your user credentials. If you cannot find this email check
your junk/spam folder or contact 800.224.9730 for help.
This package includes:
• Vital Plus X5
• Paper Rolls
• AC Power Adaptor
• USB to micro USB cable
IMPORTANT: If you would like assistance setting up and configuring
your Vital Back Office, please call 800.224.9730.
Follow these simple steps to set up Vital Plus X5:
1. Charge your Vital Plus X5. The micro USB charging port is located on the
left side of the X5.
2. Power on your Vital Plus X5. Press and hold the power button located on
the right side of the X5. If the Vital Plus app does not automatically open,
tap the Vital icon on the home screen.
3. Connect to a secure Wi-Fi.
• Swipe down from the top of the home screen. When you see the status
bar, swipe down again.
• Tap the Wi-Fi icon.
• Toggle "Wi-Fi On."
• Select a secure Wi-Fi network.
IMPORTANT: For information on connecting to a secure Wi-Fi network,
visit www.vitalpos.com/wifisecurity.
4. Log in and set your PIN. Use the credentials found in your Welcome email
and follow the prompts to create a new password and PIN.
5. Select and complete TRAINING on your X5 terminal and you are ready to
start taking payments.
Setup
Vital
Plus X5
®
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