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Thank you for purchasing SymplyPRO LTO If you have any support questions that are not addressed in this document then please check our extensive FAQs or submit a support ticket on our support site. Your feedback is important to us, so please let us know what you think of our products via email hello@gosymply.com SYMPLY provides this publication “as is”...
Contents System Requirements For Thunderbolt compatibility For SAS compatibility SymplyPRO LTO: FRONT SymplyPRO LTO: REAR LTO Drive and Data Cartridge Compatibility Guide Introducing LTO-9 LTO-9 Media Optimization System Specifications Physical Environmentals SymplyPRO LTO and Data Cartridge Transport and Storage SymplyPRO LTO and Data Cartridge Acclimatization Time Encryption IBM Spectrum Archive Installation...
System Requirements For Thunderbol t compatibility Thunderbolt 2 or Thunderbolt 3 Host Computer macOS version 10.13 or later Windows 10, Windows Server 2019 and 2016 Requires Apple Thunderbolt Adapter - not supplied (part number MMEL2ZM/A). For SAS compatibility Microsoft Windows, RHEL 7.8 and 8.2, SLES 12, Ubuntu 18.04 LTS, macOS †...
Sympl yPRO LTO: REAR Number Description Power Switch (On/Off) Power Inlet Thunderbolt 3 Port with 60W for device charging Thunderbolt 3 Port SymplyLOCK Kensington Lock SAS EXP Port (used to connect other SAS devices) SAS IN Port (used to connect to a SAS host)
System Specifications Physical Form Expansion Dimms Drives Host Interface Weight Power Factor Generation Port L x W x H SymplyPRO LTO Desktop LTO-7 and 8 2 x Thunderbolt 3 SFF-8088 27.5 x 21.1 x 9.2 cm 3.8 kg Internal 200 W Half Height 1 x SFF-8088 (10.8 x 8.3 x 3.6 in)
Sympl yPRO L TO and Data Cartridge Acclimatization Time Acclimatization time is required if the temperature of the SymplyPRO LTO drive when opened is different from the temperature of the environment it will be operated in. The recommended initial acclimation time is four hours after the drive has been unpacked.
Installation Unpacking the Sympl yPRO L TO Carefully unpack the SymplyPRO LTO and store the packaging for future transport. If you need to return the unit for service please make sure you do so in the original or equivalent packing material, or the warranty may be invalidated. Please inspect the unit for shipping damage.
Quick Start - Mac Before powering on the system, ensure that none of the ventilation holes are blocked, that there are no obstructions around the system blocking air-flow, that the environment is within the specified operating conditions and that acclimatization time has been allowed.
About Linear Tape File System (LTFS) LTFS makes viewing and accessing tape files easier than ever before. The LTFS format is used with LTO data tapes to allow you to share your data with others as it is supported on the Mac, Windows and Linux operating systems and doesn’t use a proprietary data format.
Operating the Tape Drive Loading and Unloading L TO Data Cartridge in the Sympl yPRO L TO Make sure the SymplyPRO LTO has completed its Power On Self-Test (POST). When the system is ready the Green Ready Light is illuminated. Do not try to insert a data cartridge if the POST has not been completed and the ready light is not illuminated.
Write Protect All LTO data cartridges have a write protection feature. This is a RED tab that displays a lock symbol when it is moved to the write protected position. Once this is set the data cartridge can only be read from, so it is a very useful feature that prevents accidental overwriting or formatting of a data cartridge.
Using the SAS IN Port The SAS IN Port is designed to allow the SymplyPRO LTO to be used without a Thunderbolt connection as a SAS only device. In this scenario the SymplyPRO LTO could be connected to a host computer that has a SAS host interface. Note that the host computer would need a compatible SAS host adapter, SAS cable, and driver to connect to the SymplyPRO LTO.
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LTO data cartridge and the LTO mechanisms. In normal operation the drive heads will need to be cleaned periodically, when cleaning is required the tape drive will display “C” on the front display. When this happens simply insert an approved cleaning cartridge into the tape drive and the cleaning process will start automatically.
Troubleshooting For more information and FAQs please visit support.gosymply.com Error code on Single-Character Display (SCD) Error Code Description The SymplyPRO LTO has detected system temperature outside the operational range. Please ensure that room temperature is between 15ºC and 35ºC (59°F to 95°F). Also check for a blocked fan or other obstructions blocking air flow.
Error Code Description Drive needs to be cleaned. The SymplyPRO LTO drive has determined that the tape drive needs to be cleaned. When this message is displayed please insert the Cleaning Tape that was supplied along with the SymplyPRO LTO into the tape drive.
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Encryption Fault Light Single-Character Display status light SCD Dot Description Status Display (SCD) (key symbol) The drive is powered off Solid Green On or Off The drive is powered on but is idle Flashing Green On or Off The drive is carrying out standard operations @ 1Hz (one flash per second)
Warranty The SymplyPRO LTO system comes with a limited three (3) year warranty, but with the option to purchase an upgrade to a five (5) year warranty at the time of purchase, or within thirty (30) days of the original purchase. Terms and conditions apply. Warranty and technical support service can be accessed at support.gosymply.com SYMPLY (“the Company”) warrants its products will be free from defects in material and workmanship for three years from...
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