Media5 Mediatrix S7 Series Hardware Installation Manual
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Media5 Mediatrix S7 Series Hardware Installation Manual

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Model M - Mediatrix S7 Series
and Mediatrix S7 LP Series
Hardware Installation Guide
DGW 48.4.2631
2022-02-02

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Summary of Contents for Media5 Mediatrix S7 Series

  • Page 1 Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Hardware Installation Guide DGW 48.4.2631 2022-02-02...

  • Page 2: Table Of Contents

    Table of Contents Table of Contents Safety Recommendations and Information Danger, Warning, Caution, and Note Definitions Electrical Safety Guidelines General Safety Practices Electrostatic Discharge Prevention Translated Warning Definition Requirements Location Requirements Wiring Guidelines Mediatrix S7 Characteristics Getting Started Installation Check List Package Check List Cleaning Instructions Mounting Tools and Equipment...
  • Page 3 Table of Contents Cables FXS Connections (RJ-11) Gigabit Ethernet Connection (RJ-45) Troubleshooting Locating the Product Serial Number Troubleshooting LED Patterns RESET/DEFAULT Button Partial Reset Factory Reset Standards Compliance and Disclaimers Supported Standards Federal Communications Commission (FCC) Disclaimer Innovation, Science and Economic Development Canada (ISED) Disclaimer CE Marking RoHS China Other Disclaimers...

  • Page 4: Safety Recommendations And Information

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Safety Recommendations and Information Danger, Warning, Caution, and Note Definitions Danger: Indicates a hazardous situation which, if not avoided, will result in death or serious injury. Warning: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 5 Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Warning: This equipment must be installed and maintained by service personnel. Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. Warning: This product relies on the building's installation for short-circuit (overcurrent) protection.

  • Page 6: General Safety Practices

    If the unit is installed in a closed environment or on a multi-unit rack, the ambient temperature of the environment next to the Media5 unit may become greater than the maximum operating temperature recommended by Media5 for the use of its units, i.e. 40ºC.

  • Page 7: Electrostatic Discharge Prevention

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Electrostatic Discharge Prevention • When working on a Mediatrix unit, always wear an ESD wrist strap, ensuring that it makes a good contact with your bare skin. • Attach the ESD wrist strap end to an earth ground i.e. the grounding screw on the back of the Mediatrix unit or on an unpainted bare metal spot of a grounded equipment rack.
  • Page 8 Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Advarsel: Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å...

  • Page 9: Requirements

    If the unit is installed in a closed environment or on a multi-unit rack, the ambient temperature of the environment next to the Media5 unit may become greater than the maximum operating temperature recommended by Media5 for the use of its units, i.e.

  • Page 10: Mediatrix S7 Characteristics

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series • Cables must be installed in such a way not to present a trip hazard to personnel working in the vicinity of the equipment. • Keep cables away from: •...

  • Page 11: Getting Started

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Getting Started Installation Check List Task Verified by Date Network information available and recorded in site log. Location requirements verified. Site power Voltage. Installation site pre-power check completed. Mounting tools and equipment available.

  • Page 12: Package Check List

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Package Check List Item Condition 1 Mediatrix unit. 1 Power cord with the proper model for the country. 1 printed flyer Cleaning Instructions To clean a Mediatrix unit, wipe with a soft dry cloth.

  • Page 13: Connectors And Indicators

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Connectors and Indicators Note: The Mediatrix S7 is highly customisable in the sense that it may have one or several types of ports, or none. Therefore the following image may not exactly represent your Mediatrix unit.
  • Page 14 Model M - Mediatrix S7 Series and Mediatrix S7 LP Series LEDs Behavior Condition Power Green, blinking, 1 cycle per Unit is being restarted second, 50% duty Green, steady ON Unit is restarted No current or failing power supply Ready...
  • Page 15 Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Switches Switch Description Reset/Default Allows setting the unit to default (known) values. Refer to RESET/ button (p.26) DEFAULT Button Connectors and Ports Connectors/ Description ports SYNC IN 8 KHz TDM synchronisation pulse input...

  • Page 16: Installing The Mediatrix Unit

    If the unit is installed in a closed environment or on a multi-unit rack, the ambient temperature of the environment next to the Media5 unit may become greater than the maximum operating temperature recommended by Media5 for the use of its units, i.e. 40ºC.

  • Page 17: Installing The Unit On A Flat Surface

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Installing the Unit on a Flat Surface Before you start Warning: Before performing this procedure, you must first read and understand the Safety Recommendations listed in this document. Steps Unpack the unit and go through the Package check list.

  • Page 18: Connecting The Mediatrix Unit Using A Static Ip Address

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series • You must use an IPv4 Network. • The IPv4 Network must have a DHCP server. • If your unit does not have an FXS port, or if you do not have access to the DHCP server's logs, then use the (p.18) procedure.
  • Page 19 Model M - Mediatrix S7 Series and Mediatrix S7 LP Series • You must use an IPv4 Network. • Make sure that your network connection is working. Steps Make sure an adequate earth ground connection has been made between the grounding screw on the back of the Mediatrix unit and an appropriate grounding point in your site.

  • Page 20: Verifying The Installation

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Result You can now use the 192.168.0.10 IP address to access your unit's management interface. Verifying the Installation Steps Contact the Mediatrix unit via the Web Browser, or go to step 2 In your Web browser, enter the IP address used by your Mediatrix unit to communicate with the Web interface.

  • Page 21: Cables

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Cables FXS Connections (RJ-11) Caution: The RJ-11 cable should comply with UL 1863 and CSA C22.2 No 233 standards. Caution: Use standard telecommunication cables with a minimum of 26 AWG wire gauge.

  • Page 22: Gigabit Ethernet Connection (Rj-45)

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Gigabit Ethernet Connection (RJ-45) Caution: Always use standard telecommunication cables with a minimum of 26 AWG wire gauge. • Gigabit Ethernet requires all four pairs to be present. •...
  • Page 23 Model M - Mediatrix S7 Series and Mediatrix S7 LP Series LED Name Description Speed • OFF: 10 Mbps • Green: 100 Mbps • Yellow: 1000 Mbps Link (activity) • Green, blinking, variable rate: Network traffic • Green, steady On: No network traffic •...

  • Page 24: Troubleshooting

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Troubleshooting Locating the Product Serial Number Before you start Warning: Make sure your unit is powered off. Steps Flip the unit. The serial number is located underneath the unit.

  • Page 25: Troubleshooting

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Flip the unit and power the unit. Troubleshooting Problem Cause Unable to contact the Management Interface. Wrong Eth port used for the Network configuration (Mediatrix unit on the edge or in the LAN with or without a DHCP server).

  • Page 26: Reset/Default Button

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series LED state Description Power LED blinking green 3 cycles per second, Waiting for DHCP (IPv4 or IPv6) answer or IPv6 50% duty. router advertisement or PPPoE connection. No Ip Address configured.

  • Page 27: Partial Reset

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series LED Pattern Action Comment Power1 blinking, all other LEDs Restarts the Mediatrix unit. No changes are made to the Mediatrix unit settings. All LEDs blinking, 1cycle per Initiates a Partial Reset of the...
  • Page 28 Model M - Mediatrix S7 Series and Mediatrix S7 LP Series • Add a Local Firewall rule to allow complete access to the Rescue interface. • Rollback NAT settings that are not yet applied. • Add NAT rule to allow complete access to the Rescue interface.
  • Page 29 Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Service Parameter Default Value Users.Password User(s) from profile are restored with their factory password. All other usernames keep their password. Users.AccessRights User(s) from profile are restored with their factory rights.
  • Page 30 Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Important: Make sure the unit is connected to the WAN port, as the Rescue interface is bound to the unit's WAN port (wan for the Mediatrix 4102S, and ETH1 for all other Mediatrix units). The IP address of the Rescue interface is 192.168.0.1 (IPv4) or an IPv6 Link Local address.

  • Page 31: Factory Reset

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Click Apply. Important: Make sure to reconfigure at least the user's authentication and firewall rules (if applicable), otherwise it may leave the unit unsecure. Result The unit will be reachable either on the new configured static IP address or on the DHCP .
  • Page 32 Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Result All configuration parameters are reset to their default value. The unit can then be contacted via its WAN interface DHCP-provided IP address (ETH1 or WAN on the 4102S), or via its LAN interface default IP address 192.168.0.10 (ETH2 or LAN on the 4102S).

  • Page 33: Standards Compliance And Disclaimers

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Standards Compliance and Disclaimers Supported Standards Note: The standards compliance of the Mediatrix units are printed on the same sticker as the product serial number. Refer to (p.24). Locating the Product Serial Number...
  • Page 34 Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Category Specification Agency approvals • Anatel and other • European Union compliances • CE mark (Declaration of Conformity) • UL mark • • Safety standards • UL 60950-1, 2nd Edition, 2014-10-14 •...

  • Page 35: Federal Communications Commission (Fcc) Disclaimer

    Consult the dealer or an experienced radio/television technician for help. IMPORTANT: Modifications: Any modifications made to this device that are not approved by Media5 Corporation may void the authority granted to the user by the FCC to operate this equipment.

  • Page 36: Innovation, Science And Economic Development Canada (Ised) Disclaimer

    Directives 2014/30/EC and 2014/35/EC European parliament (EMC and LVD directives)is given. Any unauthorized modification of the product voids this declaration. For a copy of the original signed Declaration Of Conformity please contact Media5 at the above address. RoHS Declaration Of Compliance This Mediatrix unit is in compliance with the Council Directives 2011/65/EC on the restriction of the use of certain hazardous substances in electrical and electronic equipment.

  • Page 37: Other Disclaimers

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Other Disclaimers Altitude of Operation Use only at altitudes no more than 2000 m above sea level. Only use in non-tropical climate regions. media5corp.com...

  • Page 38: Stock Keeping Unit (Sku) Number For Model M

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Stock Keeping Unit (SKU) Number for Model M The SKU number is an alphanumerical number indicated on a label located under the unit. This number identifies the configuration and packaging of the unit and is used for order processing and inventory.
  • Page 39 Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Power cord • C - Australia/New Zealand • D - UK • E - Denmark • F- Europe • G - India/South Africa • H - Israel • I - Italy •...
  • Page 40 Model M - Mediatrix S7 Series and Mediatrix S7 LP Series I/I/I Profiles (Software • MX0 - Mediatrix default options) • MX1 - Mediatrix # 1 • TBD - Custom SW profile (Contact Media5 sales) SLA (Support • 0 - No SLA included in SKU, must be separate line on PO options) •...
  • Page 41 Model M - Mediatrix S7 Series and Mediatrix S7 LP Series 1 to 6 Unit SLOT 1 to 6 • 0 - No card identification • 1 - DSP card • 2 - 1PRI card • 3 - 4FXS card •...

  • Page 42: Product Disposal Instructions

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series Product Disposal Instructions This symbol indicates that the product is classified as electrical or electronic equipment and should not be disposed of along with commercial or household waste at the end of its working life. For appropriate disposal and recycling instructions, contact your local Media5 Corporation provider.

  • Page 43: Dgw Documentation

    Model M - Mediatrix S7 Series and Mediatrix S7 LP Series DGW Documentation Mediatrix devices are supplied with an exhaustive set of documentation. Mediatrix user documentation is available on the Media5 Documentation Portal Several types of documents were created to clearly present the information you are looking for. Our documentation includes: •...

  • Page 44: Copyright Notice

    Copyright © 2022 Media5 Corporation. This document contains information that is proprietary to Media5 Corporation. Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

This manual is also suitable for:

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