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SAFETY Qualified installation personnel, individuals, firms, corporations, and companies are responsible for: Wear appropriate P.P.E. ie… hearing protection, thermal resistant gloves, and eyewear. Know where the exits are located. Always turn off and drain the machine before entering. Allow a cool down period.
International Code Council (ICC) or the Uniform Plumbing Code, International Association of Plumbing and Mechanical Officials (IAPMO). NSF/ANSI 3-2009 Douglas Machines Corp. highly discourages the use of tankless or demand water heating units as a hot water supply for our machines. They typically are not properly sized nor can they meet the demand required by our machines.
Remove packaging from the washer and check for any concealed damage. Carrier must be notified of damage immediately. Please retain packaging for inspection if claim is filed. Douglas Machines Corp. cannot accept responsibility for lost or damaged merchandise suffered in transit. The carrier assumes full responsibility for delivery in good order; however, we are prepared to assist you in any action needed regarding shipping damage.
(Monday – Friday 8 AM - 4:30 PM) you can call your warranty provider direct and follow it up with a call during normal hours of operations. Douglas Machines Corporation will provide you with your local warranty provider contact information during the Factory Start up and Demonstration.
BDW-1-HD-BH-EL DO’S AND DO NOT’S DO’S Before attempting any maintenance or repairs, ensure that electrical supply to the unit has been turned off and locked out. Wear safety glasses. Check inside the unit before starting the cycle to ensure nothing is inside. Keep hands and clothing clear of moving parts.
BDW-1-HD-BH-EL SET UP Lower washer circuit set-up Determine type of lower wash configuration desired and set wash valves as follows: See Illustration below Protruding Wash Nozzle Configuration Close Rotating Spray Arm Wash Valve Close Spray Arm Rinse Valve Open Protruding Nozzle Wash Valve Open Protruding Nozzle Rinse Valve Rotating Spray Arm Configuration Open Rotating Spray Arm Wash Valve...
PUMP and 120 are in the on position. With pump running, check pump rotation, looking at the rear of the pump motor, the fan should be rotating in a clockwise direction. If pump is not rotating in the correct direction reversal of electrical phases will be necessary (contact your electrician or Douglas Machines for details).
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If you are not sure or if the specific heat source is not on and the unit is not heating up, contact Douglas Machines for assistance. Now that every thing is working fine. It’s time to put the electrical enclosure panel back on the electrical enclosure and start washing.
BDW-1-HD-BH-EL OPERATION With the machine turned on, filled to the overflow, and heated up to the correct operating temperatures, we’ll need to add detergent now. Note: You must use a non-foaming, non-caustic, low chlorine type of soap (unless the machine has been specifically manufactured for caustic use). If the machine is fitted with an automatic soap dispenser, ensure the dispenser is turned on and filled up.
Whatever you decide to use please make sure it’s safe to use on stainless steel, bronze, and brass. If you have any questions on what to use or how to use it, do not hesitate to contact Douglas Machines Corp.
BDW-1-HD-BH-EL PROGRAMMING 1827 PC Board Technical Information The controller is an open board construction intended to be installed inside of an electrical panel. The board operates on nominal 120 VAC line. The basic function of the board is to control the operation of the unit, going through a cycle of Wash, Rinse, and then Fan (Dwell).
BDW-1-HD-BH-EL Programming the Auto Fill Before starting, make sure there is no water in the machine and that the drain valve is closed. Turn the Off/On/Fill switch to the On position, but make sure not to turn all the way to Fill. Locate the Program button on the PC board.
BDW-1-HD-BH-EL TROUBLE SHOOTING Note: Some of the following remedies may need to be performed in the electrical panel. Before you perform any task in the electrical panel, please make sure all incoming power is disconnected or turned off. Problem Things to Check Machine will not turn on Incoming power turned on Machine circuit breakers and/or fuses in...
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BDW-1-HD-BH-EL Problem Things to Check Rinse temperature not hot enough Incoming water temperature (120° - 140°max.) Incoming water pressure (no less than 20psi. and no more than 30psi. of flow) Thermostat set to correct temperature (180° - 210°max.) Heat source engaged Not cleaning Detergent level Wash pressure (see door sticker for...
BDW-1-HD-BH-EL TROUBLESHOOTING ERROR CODES To aid in troubleshooting, the PGM LED also serves as an error code indicator. In case of error, the LED flashes on and off at ½ second on and ½ second off and then pauses for 3 seconds. The flashing pattern continues as long as the controller is in Idle Mode.
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This error could occur if a Fill cycle is started, but a Teach cycle has not been done to program the Fill time. It should not occur, as Douglas will program a Fill time as part of the test procedure.
BDW-1-HD-BH-EL Troubleshooting Table for the 1827 PC Board Problem Likely Source Corrective Procedures Wash pump will not start Door Make certain that the door is closed. Make certain that the door is contacting the door switch, or is within 1/8” of Prox switch. Check to see if the door switch is bad.
BDW-1-HD-BH-EL Troubleshooting Table for the 1827 PC Board, cont’d Problem Likely Source of Corrective Procedures Problem Check to see if there is water in the tank. Was pump will not Water start Low water protection component may be preventing the Wash pump from running. If there is water in the tank and the pump motor will not start, the low water probe in the tank may not be sensing the water.
BDW-1-HD-BH-EL Troubleshooting Table for the 1827 PC Board, cont’d Problem Likely Source of Corrective Procedure Problem Ensure low water probe is clean. Machine will not fill, Water, cont’d. continued It may be necessary to re-program Auto Fill time. Refer to 1827 PC Board: Setting the Times.
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BDW-1-HD-BH-EL Problem Likely Source of Corrective Procedure Problem Wash pump turns off Pump motor overload If the pump motor overload has during Wash cycle tripped, press the Reset button on the overload (blue button, located in the electrical panel). Refer to Overloads in the Reference Section.
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WASHING AND SANITIZING SYSTEMS IMPORTANT NUMBERS FOR WARRANTY WORK YOU MUST CALL DOUGLAS MACHINES CORP. AT 800-331-6870 AND WE WILL ISSUE A PURCHASE ORDER TO THE LOCAL SERVICE AGENT. FOR PART OR TECHINCAL SUPPORT, PLEASE CALL DOUGLAS MACHINES CORP. AT 800-331-6870...
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