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Company: GUANGDONG TELEPOWER COMMUNICATION TECHNOLOGY CO. LTD.
Address: 5/F,Zonghe Building, Hantian Technology Town,Guiping RD,Nanhai District,Foshan
City,Guangdong,China(528251)
Telephone: 0086-757-86227898 Fax: 0086-757-86323369
Web:
http://www.telpo.com.cn/
Email:
business@telpo.com
TPS900
FAQ
Date:
2018-7-13
Version:
V1.1

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March 25, 2025

No FSK detected, connect usb to download fsk

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Summary of Contents for Telpo TPS900

  • Page 1 TPS900 Date: 2018-7-13 Version: V1.1 Company: GUANGDONG TELEPOWER COMMUNICATION TECHNOLOGY CO. LTD. Address: 5/F,Zonghe Building, Hantian Technology Town,Guiping RD,Nanhai District,Foshan City,Guangdong,China(528251) Telephone: 0086-757-86227898 Fax: 0086-757-86323369 Web: http://www.telpo.com.cn/ Email: business@telpo.com...
  • Page 2: Table Of Contents

    TPS900 repair user guided V1.0 Contents Disassemble the device ......................2 Base checking method ......................3 3. Maintenance cases ........................4 3.1. C ......................4 AN NOT POWER ON 3.2 Can not access Android system ................... 4 3.3 Turn off after loosen the power on key ................5 3.4 LCD display color changes appear obvious ladder ..............
  • Page 3: Disassemble The Device

    TPS900 repair user guided V1.0 1. How to disassemble the device 1. First, Remove the printer cover 2.Unlock the 6 screws...
  • Page 4: Base Checking Method

    TPS900 repair user guided V1.0 3.Open the shell Then open the shell with the Disassemble rods like this way 2. Base checking method Base checking method:  Elimination method:Cross test method Test every function module with Cross test method and locate where the fault in.
  • Page 5: Maintenance Cases

    TPS900 repair user guided V1.0 re-solder it to eliminate the hidden issue. 3. Maintenance cases 3.1. C AN NOT POWER ON Mainly there are following power on issue: 1. It has not any response on the screen after press the power on key.
  • Page 6: Turn Off After Loosen The Power On Key

    TPS900 repair user guided V1.0 3.3 Turn off after loosen the power on key If press and hold on the power on key, it can turn on the POS. But after loosen the power on key, it turn off immediately. Please try to reload the firmware.
  • Page 7: Do Not Detected The Wireless Module

    If the SIM card is valid. If not, replace another valid SIM card. b). check if the band of the SIM card is according with the band of the TPS900 device. If not, please replace another service provider SIM card.
  • Page 8: Wireless Data Connection Not Work

    TPS900 repair user guided V1.0 If the Service state is “In service”, it is normal. 3.8 Wireless data connection not work a). Enable the date usage option Settings->Data usage Select the service provider name. Enable the “Cellular data” option. b). If it still can not connect to data usage, please check followings.
  • Page 9: Camera Does Not Open

    TPS900 repair user guided V1.0 Click “Preferred network” to select the proper network. You’d better ask the SIM service provider which network is the preferred network. Click “Preferred network type” to select the proper network type, for example, Global or others. You’d better ask the SIM service provider which network type is the preferred network type.
  • Page 10: Nfc Can Not Open

    3.10 NFC can not open 1) Try to disable the NFC option first, then, enable the NFC option again. 2) Please test it with Telpo’s Demo app. 3) Try to open the battery cover, and remove the battery, wait for a moment, install the battery again.
  • Page 11: Touch Screen Not Work

    TPS900 repair user guided V1.0 The green frame is the NFC antenna. Or try to replace the NFC antenna. 8) Change the NFC Module with another normal one. 3.11 Touch screen not work If the touch screen works in some area, and if it can enter into the settings menu, please enter into menu: Settings->Developer Option...
  • Page 12: Can Not Charge Battery

    1) Charge the battery for about 30 minutes- 1 hour first. Sometimes, maybe the battery had used out the energy. It needs charge for some time first. If it still can not charge, checking followings. 2) Please must use the charger (the power adapter) which Telpo provided. Do...
  • Page 13: Wifi Not Working

    TPS900 repair user guided V1.0 not use any other charger. Check if the charger has 5V output. Or try to replace the charger to test it. 3) Check the USB cable is ok or not. Or try to replace the USB cable to test it.
  • Page 14 Check if the energy of the battery is enough or not. Try to charge the battery for some time. b) Check if it can detect the print driver and print with Telpo’s demo app. The print driver version If it does not show the print driver version, it needs to load the firmware again.
  • Page 15: Speaker Issue

    TPS900 repair user guided V1.0 again carefully. 3) The Moto of the print is running. But print nothing. If the Moto of the print is running, and it does not feed the paper, maybe the issue is in the gear wheel of the print header. Try to change the gear wheel.
  • Page 16 TPS900 repair user guided V1.0 5) Maybe the Module's output pin for speaker becomes short circuit. 6) Try to replace the mainboard.

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