TABLE OF CONTENTS INTRODUCTION ......................1 About this Manual ......................1 Additional Information ....................1 Getting Help ......................... 2 Contacting Ascension ....................2 SECTION 1 General ....................3 Product Information ..................3 Terminology ....................4 Description of System ..................6 SECTION 2 Operation ....................
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Testing the Relay Module................42 Testing the Power Supply ................43 Testing the Power Relay ................44 SECTION 6 Troubleshooting ..................45...
Product Manual Introduction VIRTUOSO 5460F INTRODUCTION About this Manual This manual is divided into six sections. Section 1 contains reference information about the lift, including specifications and definitions of terms that are used throughout the rest of the manual. Section 2 covers standard operation of the lift.
Also, it is recommended that you contact Ascension while in the immediate vicinity of your lift, as this will reduce the time required to properly diagnose the problem.
Product Manual SECTION 1 VIRTUOSO 5460F SECTION 1 General Product Information Operational VERTICAL TRAVEL DISTANCE: 12" to 60" OCCUPANCY: 1 person MAXIMUM PASSENGER LOAD: 750 pounds AVERAGE SPEED: 7 feet per minute WORKING PRESSURE: 900 psi maximum Physical ...
Product Manual SECTION 1 VIRTUOSO 5460F Terminology To effectively use this manual, you need to be familiar with the following terms. Refer to the figure on the following page for identification of components. Not all components are shown in the figure.
Product Manual SECTION 1 VIRTUOSO 5460F Description of System Two hydraulic cylinders raise and lower the platform. When the "up" circuit is energized, an electric motor operates a hydraulic pump which provides pressurized hydraulic fluid to the cylinders, causing the cylinder rods to extend and raise the platform.
Product Manual SECTION 2 VIRTUOSO 5460F SECTION 2 Operation Standard Operation Move the platform with any one of the three operating switches. The operating switches must be held with constant pressure until the platform stops at the upper or lower landing.
Product Manual SECTION 2 VIRTUOSO 5460F Manual Operation The hand pump located in the right-hand machinery cabinet can be used to operate the platform and unlock the lower landing gate in an emergency. The hand pump may be operated from either the inner or the outer access panel.
Product Manual SECTION 3 VIRTUOSO 5460F SECTION 3 Routine Maintenance The owning facility is responsible for the proper maintenance of the lift. The following checks must be performed every six months: 1. Verify the operation of the lift per Section 2.
Product Manual SECTION 4 VIRTUOSO 5460F SECTION 4 Mechanical Disassembly and Repair Important Preliminary Information The repairs in this section are to be performed by a skilled technician who has experience in working on electro-mechanical systems. Furthermore, the technician should be well-versed in standard industrial safety practices and procedures. In the United States of America, electrical safety procedures are established in OSHA's Lockout/Tagout –...
Product Manual SECTION 4 VIRTUOSO 5460F Opening the Machinery Cabinets from the Top For some of the repairs described in this manual, it is necessary to gain access to a machinery cabinet from the top. The top of either machinery cabinet can be removed by performing the following steps: 1.
Product Manual SECTION 4 VIRTUOSO 5460F Retracting, Removing, and Reinstalling the Safety Skirt The safety skirt consists of two parts: the lift car skirt, which guards the lift car on three sides; and the gate skirt, which guards the area under the lower platform gate. For some of the repairs described in this manual, it is necessary to gain access to components normally hidden behind the skirt.
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Product Manual SECTION 4 VIRTUOSO 5460F Use a Phillips screwdriver to remove the three (3) screws that secure the skirt to the lower platform gate. Use a 5/32" hex key to remove the two (2) button head cap screws and washers that secure the skirt guide tubes to the skirt base.
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Product Manual SECTION 4 VIRTUOSO 5460F 8. Push the ball bearing slide releases toward the right side of the lift and then pull downward on the skirt guard to separate it from the lift car. 9. At the front of the skirt, use pliers or a similar tool to turn the skirt guide tubes counterclockwise until they release from the studs in the base.
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Product Manual SECTION 4 VIRTUOSO 5460F possible while moving it. A minimum of two (2) people is recommended for moving the skirt. To reinstall the lift car skirt, perform the following steps in the order indicated. necessary, refer to the figures in the skirt removal instructions above for identification of skirt components.
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Product Manual SECTION 4 VIRTUOSO 5460F 5. Lift the skirt upward on both sides of the skirt guard until the skirt slips past the restraining tabs on the ball bearing slides as shown in the figure below. restraining tab must catch the skirt on the 5th panel down from the top of the skirt.
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Product Manual SECTION 4 VIRTUOSO 5460F 6. Use a Phillips screwdriver to reinstall two (2) or three (3) pan head screws on each side of the lift car to secure the top of the skirt loosely to the lift car.
Product Manual SECTION 4 VIRTUOSO 5460F Platform Gate Closers To make a platform gate close faster, turn the gate closer counterclockwise, 1/2 rotation at a time. To make a platform gate close slower, turn the gate closer clockwise, 1/2 rotation at a time. See the figure below.
Product Manual SECTION 4 VIRTUOSO 5460F Upper Stop Mechanism The upper stop mechanism can be accessed through the inner or outer left access panel, or through the top of the left-hand machinery cabinet. Refer to Section 4.3 in this manual for instructions on removing the top of the left-hand machinery cabinet.
Product Manual SECTION 4 VIRTUOSO 5460F Lower Platform Gate Switch The lower platform gate switch senses whether the lower platform gate is open or closed. The switch is located on the lift car at the hinge side of the gate, about 12" [305 mm] from the lift car floor.
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Product Manual SECTION 4 VIRTUOSO 5460F You will need to access the back of the switch in order to adjust, test, or replace it. To do so, retract the right front corner of the lift car skirt away from the lift car. If necessary, see Section 4.4 for instructions on retracting the skirt.
Product Manual SECTION 4 VIRTUOSO 5460F Upper Platform Gate Switch The upper platform gate switch senses whether the upper platform gate is open or closed. The switch is located on the lift car at the hinge side of the gate, about 12” [305 mm] from the lift car floor.
Product Manual SECTION 4 VIRTUOSO 5460F Locking Rod Switch The locking rod switch senses whether the lower platform gate has been locked by the locking rod; the locking rod must lock the gate before the lift car has moved 2" [50 mm] off the ground, or the lift car will stop.
Product Manual SECTION 4 VIRTUOSO 5460F 4.10 Operating Station The operating station houses the UP/DOWN switch and the emergency stop button. To test or remove either of these switches, use a Phillips screwdriver to remove the two (2) screws that secure the switch plate to the lift car and pull the plate away from the lift car.
Product Manual SECTION 4 VIRTUOSO 5460F 4.11 Alarm The lift is equipped with an audible alarm that sounds when the emergency stop button is pressed. To test, press the emergency stop button. Release the emergency stop button to turn off the alarm.
Product Manual SECTION 4 VIRTUOSO 5460F 4.12 Skirt Sensor System The skirt sensor system halts the motion of the lift car when an object or person pushes the safety skirt on the long sides of the lift inward more than 3" [76 mm]. One sensor...
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Product Manual SECTION 4 VIRTUOSO 5460F To shift the position of a sensor switch, loosen the hose clamp that holds it in place, shift the clamp, and then retighten it. To remove a switch: o Mark the location of the hose clamp on the hydraulic cylinder so it can be put back in the same place.
Product Manual SECTION 4 VIRTUOSO 5460F 4.13 Hydraulic Valves The hydraulic valves are located inside the right-hand machinery cabinet, and can be accessed through the outer access panel or through the top of the machinery cabinet. See Section 4.3 for instructions on opening the machinery cabinet from the top.
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Product Manual SECTION 4 VIRTUOSO 5460F Counterbalance Valve: If the lift car "bounces" as it descends while fully loaded, then the adjustment screw on this valve may need to be tightened. To do so, loosen the lock nut using a 1/2" wrench, turn the adjustment screw clockwise 1/4 turn using a 5/32"...
Product Manual SECTION 4 VIRTUOSO 5460F 4.14 Windows The windows on the lift are pinched in the channel of a glazing strip which is attached to the lift frame with screws. See the figure below. To remove a window, remove each of the screws attaching the four glazing strips to the lift’s exterior.
Product Manual SECTION 4 VIRTUOSO 5460F 4.15 Skirt Guard The skirt guard is located on the upper landing side of the lift car, below the gate. The skirt guard blocks the upper platform gate from opening when the lift car is at the lower landing, but slides out of the way as the lift car moves away from the lower landing.
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Product Manual SECTION 4 VIRTUOSO 5460F 7. Push the ball bearing slide release levers as shown in the figure on the previous page and then pull downward on the skirt guard to separate it from the lift car. 8. Remove the three (3) hex head screws that secure the skirt to the skirt guard using a 5/16"...
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Product Manual SECTION 4 VIRTUOSO 5460F 7. Lift the skirt upward on both sides of the skirt guard until the skirt slips past the restraining tabs on the ball bearing slides as shown in the figure below. restraining tab must catch the skirt on the 5th panel down from the top of the skirt.
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Product Manual SECTION 4 VIRTUOSO 5460F 8. Use a Phillips screwdriver to reinstall two (2) or three (3) pan head screws on each side of the lift car to secure the top of the skirt loosely to the lift car.
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Product Manual SECTION 4 VIRTUOSO 5460F 3. Use a Phillips screwdriver to remove the two (2) 8-18 x 3/8 self-tapping pan head screws that are now accessible. You may need to shift the position of the movable portion of the ball bearing slide to expose the screws. Be sure to catch the screws as they are removed.
Product Manual SECTION 5 VIRTUOSO 5460F SECTION 5 Electrical Testing This section contains information that will enable a skilled and experienced electrician to service the lift. Logic diagrams for the lift are shown on the following pages. In addition to the schematics on the following two pages, you may need to refer to the detailed electrical schematic that was provided with the lift in order to service the lift.
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Product Manual SECTION 5 VIRTUOSO 5460F Virtuoso Wiring Schematic (Safety Under Pan option not shown. For models with Safety Under Pan, there are (16) NC switches in series with the Left Skirt switches.) 115057 REV L...
Product Manual SECTION 5 VIRTUOSO 5460F Control Panel The electrical panel can be accessed through both access panels in the left-hand machinery cabinet. If additional access space is needed, the top of the left-hand machinery cabinet can be removed (refer to Section 4.3 for instructions).
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Product Manual SECTION 5 VIRTUOSO 5460F Alternately, most of the lift's switches can be tested at the relay module, which operates on 12 VDC power. Before performing any checks at the relay module, verify that the module itself is receiving power (refer to Section 5.3). If the module is receiving power, then the function of the lift's switches can be verified by testing for continuity across the relay module's contacts as shown in the table below.
Product Manual SECTION 5 VIRTUOSO 5460F Testing the Relay Module The relay module (Smarty Relay) is located on the control panel. See Section 4.6. A green light on the relay module indicates that it is receiving power and is ready for use.
Product Manual SECTION 5 VIRTUOSO 5460F Testing the Power Supply The power supply is located on the control panel. See Section 4.6. The AC power must be on to conduct the following tests. If the green LED is illuminated, the unit is supplying 12VDC.
Product Manual SECTION 5 VIRTUOSO 5460F Testing the Power Relay The power relay is located on the control panel. See Section 4.6. The AC power must be on to perform the following tests. Before testing the power relay, the following two conditions must be met: †...
Product Manual SECTION 6 VIRTUOSO 5460F SECTION 6 Troubleshooting The table below presents the necessary information to perform basic troubleshooting on the lift. The numbers in the Section column refer to sections within this manual. Basic Troubleshooting Steps Problem Possible Cause...
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Product Manual SECTION 6 VIRTUOSO 5460F Basic Troubleshooting Steps Problem Possible Cause Remedy Section Lift car will not go Lower platform gate locking rod Adjust the upper lock more than 2" off is not engaging rollers the ground Locking rod switch failure Test locking rod switch &...
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