MPI Primera LX3000 User Manual

MPI Primera LX3000 User Manual

Color label printer

Advertisement

Quick Links

User's Manual
© 2021 All rights reserved
071921
Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Primera LX3000 and is the answer not in the manual?

Questions and answers

Summary of Contents for MPI Primera LX3000

  • Page 1 User's Manual © 2021 All rights reserved 071921 Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 2 USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION. CAUTION! RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 3: Table Of Contents

    Section 5: Troubleshooting and Maintenance ................48 5A. Solving Print Alignment Problems ..................48 5B. Solving Print Quality Problems .................... 50 5C. Color Matching and Design Tips ..................52 Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 4 6D Poor Print Quality – Cleaning the Print Head ............... 54 5E. Interpreting the Indicator lights ..................58 5F. Technical Support ........................ 59 Section 6: Technical Specifications ....................60 Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 5: Section 1: Getting Started

    (Total = 26.75" or 68 cm). The Printer will require an additional 15.9 inches (40.4 cm) of overhead space to open the cover (Total = 25" or 63.5 cm). Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 6: Unpacking And Inspection

    Starter Roll of High Gloss Label Stock Cyan, Magenta and Yellow Ink Tanks Save the carton and packing materials. They will come in handy when transporting the Printer. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 7: Identifying The Parts

    When you are ready to tear off a label, remove the guard, tear off the label and replace the guard. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 8 This illustration shows the input ports and power switch found on the rear panel of the Printer. USB Port Power Switch Ethernet Power Input Port The next two illustrations show the interior of the Printer. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 9 Print Head Carrier Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 10 Cyan Ink Tank Yellow Ink Tank Magenta Ink Tank Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 11: Install The Ink Tanks

    Each tank is keyed at the bottom to only fit in one slot. There is also a chip on the tank that identifies the color and tracks ink remaining. Smart Chip Ink Tank Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 12 3. Match the ink tank color with the sticker behind the corresponding slot on inside the Printer. Hook the chip to the slot. Chip Ink Tank Slot Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 13 4. Repeat the process for the remaining colors. Cyan Yellow Magenta Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 14: Install The Print Head

    Cyan, Magenta, or Yellow. Note: Please ensure that the ink tanks are installed before replacing the print head. 1. Open the Cover Lift from back corner of Cover Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 15 2. Press or pinch the tab on the front of the cartridge holder. 4. Locate a new cartridge and remove it from its packaging. Remove the foil outer package. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 16 6. Hold open the print head carriage latch while you insert the print head. Note: When installing the print head, tilt the cartridge at a slight backward angle of approximately 30 degrees. Print Head Carriage Latch Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 17 7. Press down firmly near the back of the print head to ensure good contact and proper alignment when you close the lid. Continue holding the print head latch while you install the print head. Press Here Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 18 8. Close the lid on the print head by lightly pressing down from the top until you hear a click! Click Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 19: Section 2: Label Stock

    ( Black Mark must be printed on back side of label stock) Black Mark Width Note: See table below for Max and Min values in inches and mm. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 20 Primera recommends and uses 40# liner with all label stock. It is important to test all label stock with the intended Printer before ordering large quantities! Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 21 For example, most applicators will apply the side of the label first, so you will want to print the labels sideways. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 22: Installing Label Stock

    1. Open the Top Cover. Lift from back corner of Cover 2. Lower the Roll Guide and pull it outward to make room for your label stock. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 23 Throat Guides. The label stock should be placed far enough into the throat of the Printer to correctly position the Movable Throat Guide but not yet into the Printer itself Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 24: Adjusting The Gap Sensor Position

    See the dashed line in the illustration below. Important Note: You must adjust the stock sensor before loading nonstandard label stock. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 25 For more information on changing the Stock Sensor Mode see Section 2D. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 26 If you are using card stock or label stock that has a hole punch or a notch to identify a transition from backing to label, you can adjust the Stock Sensor to position it over the identifying mark. 1 /2” Center of Hole Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 27: Set The Stock Sensor Mode

    Continuous. (Sensor off) If you have continuous stock with no die-cut, reflective mark, or holes, set the sensor type to Continuous. This setting will turn off the stock sensor. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 28: Set The Present/Cut Mode

    Printer. This can be used after one label or an entire job. This feature is useful if you will not be present at the end of the print to catch the cut label. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 29 You can use this feature to present at the end of a multi-copy job, a multi-page job or multiple individual jobs in the queue. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 30: Section 3: Primera Printhub

    Application Settings (Automatic Update Settings) Print Queue shows the current printing job. Order Link Frequent Activities Current Ink Levels Print Counter Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 31: Monitoring Ink Levels

    A report will display the information. You can print or save the report from this screen. You can also change the currency using the drop down, change the job name or adjust the cost from this screen. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 32 This is because the ink that is used for periodic cartridge maintenance is divided into a larger number of labels. Primera recommends printing at least 5 labels for an accurate per label cost. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 33: Adjusting The Print Alignment

    This only applies if the output mode is set to "Present the label." Add to the current value to move the tear point Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 34 After each adjustment you can click the Test button to print a small test pattern on the label. This will help you find the proper alignment value. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 35: Printhub Settings

    Send this to tech support so they can help solve any printing problems. Advanced. Check the "Generate Printer Status XML" box to create an XML at "C:\ProgramData\PTI\PrintHub\PrinterStatus.xml". Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 36: Printhub Printer Settings

    Ethernet. Click this button to display printer network information in your browser. Advanced Setting Button. Click the Advanced Settings button to view the following settings. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 37: 3E2. Multiple Printer Support

    Printer and name it Color Label 610 (Copy 1). You can rename it later by editing the printer properties in the Windows printer list. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 38 Adjust these settings only if directed to do so by Tech Support. Calibrate the paper sensor if you are receiving TOF errors. The calibration process will prompt you to remove all paper/stock from the Printer before calibrating. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 39: Section 4: Printing From A Pc

    Section 4D. Use the following instructions as a guide through the wizard setup process. 1. Choose "Start a new BarTender document..." 2. Select "Blank Template". Click "Next". Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 40 3. Select "Color Label 3000". Click "Next". 4. Select "Specify Custom Settings". Click "Next". Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 41 5. Select Single Item per page. Click “Next”. 6. Select No, it does not for Side Edges. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 42 8. Set the template size to match labels installed in the Printer. Change the Template Size to User Defined Size to gain access to width and height. Click "Next". Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 43 Click "Next" if you are satisfied with the layout of the photo or graphic. Otherwise, you may try one of the other Size Methods in the drop-down menu. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 44 You can edit any of these initial settings by going to the File Menu and selecting "Page Setup". Basic and advanced settings are available on the various tabs. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 45: Add Text, Barcodes, And Graphics To A Bartender Label

    Tip! Double-click any object to open settings for that object. Tip! Go to the Help menu to access the BarTender Manual and Tutorials. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 46: Printing From Bartender

    2. Click Document Properties to access print quality settings. (Section 3. Set the number of copies 4. Click Print. Tip! Click on "Document Properties" to adjust driver settings like Print Quality and Color Matching. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 47: Printing From Other Programs

    It is best to save as a PDF file and print from Adobe Reader or export as a 300 dpi JPG and print from BarTender. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 48: Creating A Full Bleed Print

    Note: It is best to over bleed as little as possible to avoid excess ink on the label backing. Also, over bleeding too much will cause the Printer to skip labels. This is because the Printer stops printing too late to sense the next label. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 49: Printer Driver Settings

    Click the Start button, search for "Printers". Select Printers and Scanners. Select the Color Label 3000. Choose Manage. Select Printing preferences. The preferences screen will appear. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 50 Vivid Photos mode is best used for photographic images where accurate color reproduction is very essential. Images printed in this mode will look lighter than those Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 51 Launch PrintHub This setting will open the Primera PrintHub application. Details Select this setting to see current firmware and driver version information and other printer settings. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 52: Section 5: Troubleshooting And Maintenance

    4. Page Size is Bigger than Label Stock Size. If the page size set in the driver is larger than the actual label stock, ink will be printed on the gaps and the sensor will start Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 53 This indicates that the page size needs to be increased. Increase the page size through the printer preferences enough to cover the label. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 54: Solving Print Quality Problems

    This includes the rubber cartridge nozzle cap and the plastic roller. Under normal use this can become dirty with ink. Clean with rubbing alcohol and a paper towel. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 55 Faulty cables or cables that are too long interrupt communications which can result in print quality issues. 12. Saturation. If ink is bleeding, decrease saturation in driver preferences. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 56: Color Matching And Design Tips

    However, if CMYK is not producing the desired color matching try changing the source image to RGB and then exporting the image again in one of the universal formats mentioned above. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 57 Primera. Match this setting to the media installed in the Printer to achieve the closest color match to the screen. Each of these settings employs a slightly different color table developed specifically for the media type listed. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 58: Poor Print Quality - Cleaning The Print Head

    2. Determine if printing is now acceptable by printing your image. If the sample has missing colors or voids within a color strip, remove the cartridge from the printer and proceed to step 4. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 59 3. Prepare items needed for the procedure Soak the paper towels in water for 5 seconds. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 60 5. Place one paper towel on cartridge nozzles. Gently press the paper towel with your finger. Leave the paper towel on the nozzles for 30-40 seconds. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 61 Ensure cartridge contacts are completely dry. Printer damage may result if cartridge contacts are not completely dry. 8. Verify cartridge is now functioning properly by printing your label. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 62: Interpreting The Indicator Lights

    Power is on. Rotating Ink, Power Firmware update or start up sequence is in progress - do and Pause LEDs not remove power or USB until flashing stops. Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 63: Technical Support

    Monday – Friday 7:00 am to 10:00 pm (CDT, -5 GMT) and Saturday 11:00 am to 8:00 pm (CDT, -5 GMT) Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 64: Section 6: Technical Specifications

    Electrical Rating: 12VDC, 5.0A Power Requirements: 100-240VAC, 50/60 Hz, 60 watts Certifications: UL, UL-C, CE, FCC Class A Weight: 36.5 lbs. (16.6 kg) Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 65 Dimensions: 17.25"W x 9.1"H x 17.25"D (438mmW x 231mmH x 438mmD) Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...
  • Page 66 Mantenimiento Periféricos Informáticos C/Canteras,22 - 28860 Paracuellos de Jarama Madrid (Spain) Tel: 00(34)917481604 www.mpi.com.es...

Table of Contents