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NL Troubleshooting
Malfunction
Washing water is not
pumped out.
No water flows into
the device. The
detergent was not
washed in.
52
Cause and Troubleshooting
Make sure that the drain pipe and the water
▶
drain hose are not kinked or pinched.
Drain pump is clogged.
→
"Cleaning the drain pump", page 43
▶
is activated.
Resume the program by Centrifuge or Drain to
▶
choose and press Start/Refill
to press.
→ "Resume program at rinse hold", page 34
Water drain hose is connected too high.
Install the water drain hose at a maximum height of 1
▶
meter.
Pump cover not assembled correctly.
Assemble the pump cover correctly.
▶
Detergent dosage is too high.
Immediate measure: mix a tablespoon of fabric
▶
softener with 0.5 l of water and pour this mixture into
the manual dosing compartment (not for outdoor,
sportswear and down textiles).
When the intelligent dosing is activated, reduce the
▶
basic dosing amount
→ Page 37 .
When dosing manually, reduce the amount of
▶
detergent for the next wash with an equal load.
Unauthorized extension mounted on the water drain
hose.
Remove any unauthorized extensions from the
▶
water drain hose. Connect device
Pump cover is not fully screwed in.
Make sure that the pump cover is screwed into the
▶
device as far as it will go. The pump cover handle
must be vertical.
Start/Refill
Press Start/Refill
▶
Strainer in the water supply is clogged.
▶ Clean the strainer in the water supply.
Water tap is closed.
Open the water tap.
▶
Water supply hose is kinked or pinched.
was not pressed.
.
at
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