Opel mobile SafetyPendant Operator's Manual
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Opel mobile SafetyPendant Operator's Manual

Opel mobile SafetyPendant Operator's Manual

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Do you have a question about the SafetyPendant and is the answer not in the manual?

Questions and answers

Russell
January 19, 2025

can the pendant be used without a sim card

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1 comments:
Mr. Anderson
May 14, 2025

No, the Opel mobile Safety Pendant cannot be used without a SIM card. A correctly inserted and active SIM card with data and credit is required for network connection and full device functionality.

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Summary of Contents for Opel mobile SafetyPendant

  • Page 2: Table Of Contents

    Quick Setup Guide ..............10 The Opel Mobile Guardian App ..........13 Downloading Opel Mobile Guardian App ........13 Registering and pairing the SafetyPendant ....... 14 Pairing additional devices ............19 Viewing SafetyPendants location & information ......21 Invite additional Guardians ............23 Low Battery Alert ..............
  • Page 3 Activating the SOS Alert ............40 Stopping SOS Alert ..............40 Fall Detection Alert ..............40 Stopping Fall Detection Alert ............ 41 Low Battery Alert ..............41 Using the SafetyPendant in water ..........41 Using the included accessories ..........42 Troubleshooting and Support ............ 43...

  • Page 4: Safety Information

    Safety Information Welcome to Opel Mobile and thanks for purchasing our products. For the best performance, we recommend you read this manual carefully, especially the "safety instructions". This will take you a few minutes, but it will save you time later and will allow you to enjoy all the features on your device.

  • Page 5: How To Handle And Preserve Your Device

    using a ‘hands-free’ device to keep the mobile device away from the head and body. Additional Information can be found on the website of the World Health Organization *The tests are carried out in accordance with international guidelines for testing. How to handle and preserve your device? Trying to modify, disassemble or repair the device or the charger...

  • Page 6: Safety Recommendations For Accessories

    Switch off the device when entering an aircraft. Safety recommendations for accessories Use only Opel Mobile accessories or chargers that came with this device. CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. ENSURE YOU ALWAYS ONLY USE THE OPEL MOBILE BATTERY THAT IS SPECIFIED FOR THIS DEVICE.

  • Page 7: Usage Conditions And Restrictions

    Usage conditions and restrictions All packaging materials, especially plastic ones, must be disposed of properly. The lack of this procedure may cause a suffocation danger to children. Any packaging must be kept out of children’s reach. This device is not a toy and not designed for children and strict adult supervision must be adhered to at all times.
  • Page 8 This device is not intended to be a life saving device; If you are in a life-threatening medical emergency, we recommend you call emergency 000 immediately from a telephone. When travelling overseas we recommend you purchase a roaming data pack to avoid any extra SIM card charges from your provider.

  • Page 9: Overview Of The Safetypendant

    Overview of the SafetyPendant Inside the box: SafetyPendant, Charging Cradle, Micro USB Cable, Magnetic USB Charging Cable, USB Power adaptor, SIM Cover with Screws, Screwdriver, Tweezers for SIM Card insertion, Lanyard, Waterproof Pouch, Belt Clip Pouch, User Manual and Warranty Card.

  • Page 10: Quick Setup Guide

    We recommend a SIM card with a minimum of 500MB of monthly data and unlimited calls/text. The SafetyPendant requires the Guardian to download the “Opel Mobile Guardian App” via the Apple App Store or Google Play Store. This app is required for the Guardian to setup the SafetyPendant and to use its many features.
  • Page 11 Using the SIM pin provided, push the SIM card in until it clicks into place. Cornered edge side 2. Place the SIM card cover into the SafetyPendant with the words “SIM” facing upwards, then screw it in with the screws provided.
  • Page 12 Charging the SafetyPendant Charge the SafetyPendant for at least 3hrs prior to its first use. Place the SafetyPendant onto the charging cradle making sure the gold plates on the SafetyPendant align to the gold pins on the charging cradle. The SafetyPendant will sound “SafetyPendant is charging”...

  • Page 13: The Opel Mobile Guardian App

    The Opel Mobile Guardian App Downloading Opel Mobile Guardian The Opel Mobile Guardian App is available to download via the Google Play store and the Apple App store. Search: “Opel Mobile Guardian App” on the Google Play store or the Apple App store.

  • Page 14: Registering And Pairing The Safetypendant

    SOS CONTACTS FALL DETECTOR LOW BATTERY ALERT Registering and pairing the SafetyPendant Please ensure you have inserted your SIM card, activated your SIM card and turned the SafetyPendant on. Open the “Opel Mobile Guardian App” and click on “Create an account”...
  • Page 15 2. Enter in all your (you, being the Guardian) details. Ensure you use a valid email address and your phone number (not the phone number of the SafetyPendants user) as you will receive an email and text message to verify these. Then click continue.
  • Page 16 Once verified your account has been created. 5. Now your account has been activated. Click on “Add a Device” and choose the SafetyPendant to pair the SafetyPendant to your account.
  • Page 17 6. Your camera will open. Scan the QR code on the back of the SafetyPendant to register it to your account. Once paired click on “Create User’s Profile”...
  • Page 18 7. Enter in the SafetyPendant’s user profile information. 8. You have now completed the setup and pairing of the SafetyPendant.

  • Page 19: Pairing Additional Devices

    Pairing additional devices Click on the menu icon on the home map page. Then click on “Add” and follow the same process as above for pairing a new device.
  • Page 20 To remove a paired device, swipe left over it and click the Delete button.

  • Page 21: Viewing Safetypendants Location & Information

    Viewing SafetyPendants location & information Important: If your SafetyPendant is unable to pick up a GPS signal (Due to the device being indoors) it will use the Cellular towers to pinpoint your approximate location, this means you will not get a precise location just an approximate location between the cellular towers.
  • Page 22 2. After clicking on the profile, it will show basic device information on the bottom of the screen. Click on this box to see additional device information including recent location history and health monitor information (Steps, Distance travelled). Here you can also call the SafetyPendant.

  • Page 23: Invite Additional Guardians

    Invite additional Guardians Please note: if you invite additional Guardians, these Guardians will have full access to the SafetyPendant. They will be able to track the SafetyPendant, modify settings and information. If you have multiple devices connected, you need to invite the Guardian to each device separately.
  • Page 24 will then receive a link via email to register to become a Guardian of that device.

  • Page 25: Low Battery Alert

    Please note: The low battery alert is only for notifications with the app. The SafetyPendant will always flash twice and vibrate when the battery is at 20% - regardless of the app’s settings.

  • Page 26: Safetypendant Settings

    1. Click on Settings and then click device settings. Click on Factory Reset to factory reset. PLEASE NOTE: FACTORY RESET SAFETYPENDANT IT WILL ERASE ALL INFORMATION STORED ON THE DEVICE AND RESET ALL THE SETTINGS IN THE APP. YOU WILL LOSE ALL SAVED SETTINGS AND INFORMATION.

  • Page 27: Edit User Profile

    To allow only certain numbers to call the SafetyPendant. Turn whitelist numbers on and add the names and phone numbers that you only want to contact the SafetyPendant by clicking on Add and entering the persons details. The SOS contacts will automatically be included in the whitelist.
  • Page 28 To remove a whitelist number, swipe left over it and click the delete button.

  • Page 29: Medicine Reminders

    Medicine reminders will help the user remember to take certain medication, or you can create reminders for any task. The SafetyPendant will sound out the recorded voice message to remind the user to complete that task. 1. Click on Medicine Reminders in the SafetyPendant’s settings.

  • Page 31: Geofence

    When you have created these zones on the map you will be notified when they enter or leave these zones. 1. Click on Geofence in the SafetyPendant’s settings. Then click on Add to create a new Geofence. 2. When the Map opens – Long-press on the screen where you want a pin to be located.
  • Page 32 FOR EXAMPLE: A HOME. SET THE BOUNDARY 100M AROUND THE HOMES LOCATION.

  • Page 33: Sos Contacts

    SOS button is activated, or a Fall Alert has been detected. They will receive a text message with an Alert and the location of the SafetyPendant and will call all of them in order until being answered.
  • Page 34 2. To remove a SOS contact, swipe left over it and click the delete button.

  • Page 35: Fall Detector

    SafetyPendant will automatically detect this fall and activate the SOS feature and alert the 5 SOS Contacts. Click on Fall Alert in the SafetyPendant’s settings, you can then enable and turn on the fall alert feature and change the fall alert sensitivity level from Low up to High.

  • Page 36: Notifications

    Notifications Notification’s tab is located on the home map screen on the bottom of the screen. Here you can view all notifications you have received from the SafetyPendant.

  • Page 37: Guardian Account

    Guardian Account The Guardian Account is located on the home map screen on the bottom of the screen. Here you can edit your account details, email, phone number and change your password. If you change your email or phone number, you will receive an email or text message to confirm your new email or phone number.

  • Page 38: The Safetypendant

    The SafetyPendant Powering On and Off To power on the SafetyPendant, hold down the power button for 3 seconds until it vibrates. The SafetyPendant will then sound “powering on” when it has powered on. To power off the SafetyPendant, press the power button 10 times quickly.

  • Page 39: Answering An Incoming Call

    To charge the SafetyPendant, setup the charging cradle and plug the power lead into the wall and turn it on. Place the pendant in the charging cradle, ensuring the gold plates on the SafetyPendant and the charging cradle are aligned.

  • Page 40: Activating The Sos Alert

    SafetyPendant will then stop the SOS sequence. Fall Detection Alert If you have a sudden fall, the SafetyPendant will automatically start the SOS Alert sequence (If this function is enabled). The SOS contacts will be sent a text message with your GPS location (If this function is enabled), letting them know you need help.

  • Page 41: Stopping Fall Detection Alert

    Your SafetyPendant will Vibrate and Flash when your battery percentage reaches 20%. The light will then aluminate every 3mins until the SafetyPendant is placed back on charge. Please ensure you then recharge your SafetyPendant immediately when you see this alert to ensure it is always active. We recommend you charge your SafetyPendant overnight daily.

  • Page 42: Using The Included Accessories

    (Not recommended for people with a pacemaker) (Not recommended to be worn around your neck while sleeping) 2. The Belt Clip Pouch is perfect to secure the SafetyPendant on a belt or an item of clothing. 3. The Water-Resistant Pouch is designed to be used for when showering, bathing in baths or spas, swimming in salt/Chlorine pools or oceans to further protect your pendant.

  • Page 43: Troubleshooting And Support

    Troubleshooting and Support If you are experiencing difficulties with your SafetyPendant or the Opel Mobile Guardian App, please go through the following troubleshoots: The SafetyPendant will not power on 1. Ensure you are pressing and holding the power button for 3 seconds to turn it on.
  • Page 44 3. Ensure you have inserted the micro-USB cord into the charging cradle. 4. Ensure you have left the SafetyPendant on charge for at least 3hrs as the battery may have run out of charge completely.
  • Page 45 2. Ensure you have the Fall Detection enabled App is displaying the wrong GPS location Important: If your SafetyPendant is unable to pick up a GPS signal it will use the Cellular towers to pinpoint your approximate location, this means you will not get a precise location just an approximate location between the cellular towers.
  • Page 46 3. Restart the SafetyPendant. 4. Logout of the App and re-login. Forgot my App login password 1. Click forgot your password in the app login page to receive an email to reset your password.

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