conceptD 5 User Manual
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conceptD 5 User Manual

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  • Page 2 © 2021. All Rights Reserved. ConceptD 5 / ConceptD 5 Pro Covers: CN516-72G / CN516-72P This revision: September 2021 Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice.

  • Page 3: Table Of Contents

    Color Picker ..........47 Cleaning and servicing........ 8 On-screen Keyboard Shortcuts....48 Guidelines for safe battery usage ....8 Set color profile on ConceptD monitor... 49 Internal battery........11 Sync up the color profile ......49 Your ConceptD notebook tour Change the color profile......
  • Page 4 4 - Table of contents Protecting your computer......78 Surf the Net!..........81 Choose an Internet Service Provider ..78 Internet security software......82 Network connections......... 80...
  • Page 5 • Where to find the power button, ports and connectors • Windows 11 interface overview • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using ConceptD’s bundled software...

  • Page 6: First Things First

    We would like to thank you for making this ConceptD notebook your choice for meeting your mobile computing needs. Your guides To help you use your ConceptD notebook, we have designed a set of guides: First off, the Setup Guide helps you get started with setting up your computer and introduces the basic features and functions of your new computer.

  • Page 7: Taking Care Of Your Computer

    First things first - 7 • Right-click the Windows Start button > Shut down or sign out > Shut down. If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it to Sleep by doing any of the following: •...

  • Page 8: Taking Care Of Your Ac Adapter

    2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized ConceptD service center. Guidelines for safe battery usage...
  • Page 9 First things first - 9 • Charging the battery/device at temperatures above 35 °C (95 °F) or below 0 °C (32 °F). To prevent damage, follow these precautions: • Stop charging the battery once it reaches 100% capacity; regularly or frequently charging a fully charged battery for an extended period of time may cause battery deformation or damage.
  • Page 10 10 - First things first • Device with built-in battery: A built-in battery must be replaced by an authorized service center. Do not attempt to replace or remove the battery by yourself. • Device with removable battery: The battery should only be replaced with parts approved by Acer.

  • Page 11: Internal Battery

    First things first - 11 Do not dispose of batteries in a fire as they may explode. Batteries may also explode if damaged. Dispose of batteries according to local regulations. Please recycle when possible. Do not dispose as household waste. Wireless devices may be susceptible to interference from the battery, which could affect performance.

  • Page 12: 12 - Your Conceptd Notebook Tour

    12 - Your ConceptD notebook tour ONCEPT NOTEB OO K T OU R After setting up your computer as illustrated in the Setup Guide, let us show you around your new ConceptD computer. Screen view Icon Item Description Internal stereo digital microphones Microphones for sound recording.

  • Page 13: Keyboard View

    Your ConceptD notebook tour - 13 Keyboard view Icon Item Description Allows the computer to stay cool. Ventilation Do not cover or obstruct the openings. For entering data into your computer. Backlit keyboard See "Using the keyboard" on page 17.

  • Page 14: Right View

    14 - Your ConceptD notebook tour Right view Icon Item Description Accepts one Secure Digital (SD, SD card reader SDHC or SDXC) card. Only one card can operate at a time. USB port Connects to USB devices. Connects to USB devices with a USB USB Type-C / Type-C connector.

  • Page 15: Left View

    ™ • Compatible with Thunderbolt ™ • Delivers up to 3 A at 5 V DC for USB charging. • DC-in: requires power adapter or power source providing 65 W at 20 V. For optimal performance, please use a certified Acer power adapter...

  • Page 16: Rear View

    16 - Your ConceptD notebook tour Rear view Icon Item Description Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan openings. Base view Icon Item Description Allows the computer to stay cool. Ventilation and...

  • Page 17: Using The Keyboard

    Using the keyboard - 17 SING THE KEYBO AR D The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off. Lock key Description When Caps Lock is on, all alphabetic characters...
  • Page 18 18 - Using the keyboard Hotkey Icon Description Turns the display screen backlight off to save Fn + F6 power. Press any key to return. Fn + F7 Decreases the screen brightness. Fn + F8 Increases the screen brightness. Fn + F9 Turns the keyboard backlight on and off.

  • Page 19: The Windows Os Desktop

    The Windows OS Desktop - 19 O S D INDOWS ES K T OP 2 3 4 5 Item Description Changes the apps settings for your Settings computer. Launches apps, through Pinned, Start Recommended, or All apps. Types in the texts to search on your Search computer and the Internet.

  • Page 20: Tips And Hints For Using Windows

    20 - The Windows OS Desktop Tips and hints for using Windows We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. Where are my apps? Move your cursor to the lower center of the screen and click search icon, start typing the name of the app you would like to open.

  • Page 21: Using The Precision Touchpad

    Using the Precision Touchpad - 21 S I NG T HE RECISION OU CHP AD The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. The Precision Touchpad (PTP) is designed to provide a more uniform, smooth, and accurate touchpad experience.
  • Page 22 22 - Using the Precision Touchpad Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Task View.

  • Page 23: Changing Touchpad Settings

    Using the Precision Touchpad - 23 Changing touchpad settings To change the touchpad settings to suit your personal requirements, please do the following. 1. In the icon tray in the lower right-hand corner of the screen, select the Network, Sound and Battery icon to open the Quick settings pane. 2.

  • Page 24: Recovery

    This section describes the recovery tools available on your computer. ConceptD provides Acer Care Center, which allows you to reset your PC, refresh your PC, backup files/data or create a factory default backup. If you cannot access Acer Care Center, click Settings in the Start menu, select System and then click Recovery.
  • Page 25 Recovery - 25 3. Click Set up syncing for OneDrive folder syncing to continue. 4. Make sure the folders that you want to back up are selected and click Start back up to continue.
  • Page 26 26 - Recovery 5. You can select View sync progress to watch files sync until it completes. 6. To open the OneDrive folder, double click OneDrive icon in the notification area.

  • Page 27: Backing Up Your Wireless And Lan Drivers

    Recovery - 27 Backing up your wireless and LAN drivers Back up your wireless and LAN drivers. You can use these backups to install the wireless and LAN drivers if you install another operating system. 1. From Start, select Care Center in all apps list then Recovery Management.
  • Page 28 28 - Recovery 3. Click Reset PC to Choose an option. 4. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files.
  • Page 29 Recovery - 29 5. Choose from the two options - Cloud download or Local reinstall to reinstall Windows. (Ensure you are connected to the internet when using Cloud download.) 6. Click Change settings to open the Choose settings options.
  • Page 30 30 - Recovery 7. Choose your settings options and follow the instructions on screen. Click Confirm then Next to continue. Important If you have apps installed on your PC, they will be removed. 8. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files.

  • Page 31: Reset This Pc And Remove Everything

    Recovery - 31 12.When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files. Reset this PC and remove everything 1. From Start, select Care Center in all apps list then Recovery Management.
  • Page 32 32 - Recovery 4. Select Remove everything to reset your PC back to its factory default. 5. Choose from the two options - Cloud download or Local reinstall to reinstall Windows. (Ensure you are connected to the internet when using Cloud download.)
  • Page 33 Recovery - 33 7. Choose your settings options and follow the instructions on screen. Click Confirm then Next to continue. 8. Click Reset to continue. 9. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 10.The screen will turn back on when it is installing Windows.

  • Page 34: Using A Bluetooth Connection

    34 - Using a Bluetooth connection S IN G A LUETOOTH CO NNECT IO N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. Bluetooth- enabled devices include computers, cell phones, tablets, wireless headsets, and keyboards.
  • Page 35 Using a Bluetooth connection - 35 4. Select the device you wish to pair from the list of discovered devices. 5. After pairing, if there is a code displaying on the screen, enter that code on the device to proceed the connection. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN.

  • Page 36: Connecting To The Internet

    ConceptD computers feature a Flight mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared...
  • Page 37 Connecting to the Internet - 37 To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network’s name and password (if necessary).
  • Page 38 38 - Connecting to the Internet 4. You will see a list of available wireless networks. Select the one you wish to use. 5. Once you select a wireless network, select Connect.
  • Page 39 Connecting to the Internet - 39 6. If required, enter the network’s password.

  • Page 40: Connecting With A Cable

    40 - Connecting to the Internet Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get online.

  • Page 41: Conceptd Palette

    ConceptD Palette - 41 ONCEPT ALET T E ConceptD Palette provides a simple design to change color configuration and performance control. It also allows you to monitor system performance, change audio mode and launch your apps quickly. The ConceptD Palette main screen The main screen gives you an overview of current system status.
  • Page 42 42 - ConceptD Palette for more scenarios: Standard, Movie, Game, Eye Click the icon Protection, Office or Sport. You can also adjust the color profile if needed. Note The color profiles listed may vary depending on your computer’s configuration. You can also check the latest version from Acer website:...

  • Page 43: Trueharmony Setting

    ConceptD Palette - 43 TrueHarmony setting To get a different audio experience, select TrueHarmony to adjust the audio mode. Performance control Provide the easy way to set your laptop's performance. Three levels are available: ECO: Allows you to reduce operating noise with lower fan speed, suitable for working at night or doing a presentation.

  • Page 44: Monitoring

    44 - ConceptD Palette Monitoring From Monitoring page, click CPU, GPU or System tab to check processor and system loading. Split Screen Use Split Screen to divide the screen into different pre-defined areas without manually adjusting the size and the position of the windows.

  • Page 45: App Center

    ConceptD Palette - 45 App Center App Center is a great way to quickly launch the installed app in your computer. Select icon to add your favorite apps into the app center. Advanced Settings Select the Settings to change settings for your system. You can change temperature units or turn keyboard backlight off automatically if no action within 30 seconds.

  • Page 46: Adjust Conceptd Key

    46 - ConceptD Palette Adjust ConceptD Key Press the ConceptD key to open the specific application more quickly. To change the ConceptD key setting, select the application from the drop down list under ConceptD Key Manage the copied items in Clipboard Before you start to view the clipboard history, enable the option Turn on the Clipboard function to manage the copied items.

  • Page 47: Color Picker

    ConceptD Palette - 47 Color Picker Use Color Picker to pick up the color anywhere on the screen and show you the RGB, CMYK, HEX or HSB color codes. Select the shortcut keys from the drop down list under Color Picker.

  • Page 48: On-Screen Keyboard Shortcuts

    48 - ConceptD Palette On-screen Keyboard Shortcuts Get to know the shortcut keys in Adobe Photoshop from the On- screen Keyboard Shortcuts. Select the shortcut keys from the drop down list under On-screen Keyboard Shortcuts. Press the shortcut keys you selected to launch the on-screen keyboard while using the Photoshop.

  • Page 49: Set Color Profile On Conceptd Monitor

    ConceptD Palette - 49 Set color profile on ConceptD monitor When the laptop detects the ConceptD monitor, you can sync or change the color profile on the monitor from your laptop. Sync up the color profile When the color profile settings are different between ConceptD monitor and laptop, you can select Apply from the system notification to sync the color profile on the monitor.
  • Page 50 50 - ConceptD Palette Select the screen number to switch the device. Select the device to adjust the color profile. Icon Color Description Amber Selected device. Gray Unselected device. The color profile is different from main device.

  • Page 51: Bluelight Shield

    Bluelight Shield - 51 LUELIGHT HIELD The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for ’Quick Access’ in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can choose from four different modes to fit your needs: No.
  • Page 52 Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you’re traveling • How to get the most out of your battery...

  • Page 53: Securing Your Computer

    Securing your computer - 53 EC URING YOUR CO MP UT ER Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch and passwords.

  • Page 54: Entering Passwords

    54 - Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility.

  • Page 55: Fingerprint Reader

    In addition to using an account password or PIN to sign in to Windows apps and services, you can also use the fingerprint reader to sign-in and unlock your ConceptD notebook. In order to use the fingerprint reader, you must first configure the fingerprint reader to recognize your fingerprint to confirm your identity.
  • Page 56 56 - Fingerprint Reader 2. In the Windows Hello setup window, select Get started to begin the fingerprint configuration. 3. Enter your PIN to confirm your identity.
  • Page 57 Fingerprint Reader - 57 4. When the Windows Hello setup window appears, follow the onscreen directions. Press and hold your finger on the fingerprint sensor and then lift. Repeat this step until the fingerprint configuration is complete.
  • Page 58 58 - Fingerprint Reader 5. Once the fingerprint configuration is complete, you will be able to sign in or unlock your computer by placing your fingerprint on the fingerprint reader. You may select Add another finger to add another fingerprint to unlock the computer.

  • Page 59: Bios Utility

    BIOS utility - 59 BI OS U TILIT Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.

  • Page 60: Power Management

    60 - Power management OW ER MANAGE MENT This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time, the computer stops some or all of these devices in order to conserve energy.
  • Page 61 Power management - 61 3. Select Change settings that are currently unavailable. 4. Scroll down and disable Turn on fast start-up. 5. Select Save changes.

  • Page 62: Battery Pack

    3. Disconnect the AC adapter. 4. Operate the computer using battery power. 5. Fully deplete the battery until the battery-low warning appears. 6. Reconnect the AC adapter and fully charge the battery again. Follow these steps again until the battery has been charged and...

  • Page 63: Optimizing Battery Life

    Battery pack - 63 Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack.

  • Page 64: Checking The Battery Level

    64 - Battery pack Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears.

  • Page 65: Traveling With Your Computer

    2. Remove discs from optical drive. 3. Shut down the computer or put it into Sleep or Hibernate mode. 4. Close the display cover. 5. Disconnect the cord from the AC adapter. 6. Disconnect the keyboard, pointing device, printer, external monitor and other external devices.

  • Page 66: What To Bring

    66 - Traveling with your computer What to bring When you are just moving within short distances, you probably do not need to bring anything with you other than your computer. If your battery is not fully charged, you may want to bring the AC adapter with you to plug in your computer.
  • Page 67 Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer...

  • Page 68: Universal Serial Bus (Usb)

    2.0 (High-speed USB) and USB 3.2 Gen 1/Gen 2 (SuperSpeed USB). USB 2.0 ports on ConceptD computers have a black tongue in the port, while USB 3.2 Gen 1/Gen 2 ports have a blue tongue. For best performance, USB 3.2 Gen 1/Gen 2 devices should always be plugged into USB 3.2 Gen 1/Gen 2...

  • Page 69: Thunderbolt 4 Port

    Note Thunderbolt 4 ports support transfer speeds up to 40 Gbps, and USB devices with a Type-C connector at lower speeds (typically up to 5 Gbps). Other USB or older Thunderbolt devices with a USB Type-C connector (or adapter) are supported, but transfer speeds may be reduced and certain functions may be disabled (such as Thunderbolt display support).

  • Page 70: 70 - Video And Audio Connectors

    To access the display controls, right-click anywhere on the desktop and select Display settings. Headphones and microphone One or more 3.5 mm jacks on your computer allow you to connect audio devices. Use the headphone port to plug in stereo headphones or powered speakers;...

  • Page 71: Hdmi

    HDMI - 71 H DMI HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.
  • Page 72 Got a question? In this section you will find: • Frequently asked questions • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information...

  • Page 73: Frequently Asked Questions

    Frequently asked questions - 73 RE Q UE NTLY ASKED QUES T IO NS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up.
  • Page 74 74 - Frequently asked questions • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and drag the slider to the right to increase the volume. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar.

  • Page 75: Requesting Service

    Frequently asked questions - 75 Note To access the BIOS utility, press F2 when you see the ConceptD logo during boot up. see Restoring your computer on page For more information, Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling.

  • Page 76: Troubleshooting

    F req uent ly a s ked q uest io ns 76 - Frequently asked questions Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer.
  • Page 77 Frequently asked questions - 77 Error messages Corrective action Contact your dealer or an authorized service I/O parity error center. Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center.

  • Page 78: Internet And Online Security

    78 - Internet and online security N T ERNET AND ONLIN E S ECUR IT Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Internet security software on page 82).
  • Page 79 Internet and online security - 79 internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the internet (this requires a ‘micro-filter’...

  • Page 80: Network Connections

    80 - Internet and online security Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an internet connection.

  • Page 81: Surf The Net

    Internet and online security - 81 point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type of cable may also be used to connect peripheral devices to the access point. Wireless adapter Most computers feature a wireless module and Wi-Fi button that turns the network connection on or off.

  • Page 82: Internet Security Software

    82 - Internet and online security Internet security software To help you stay ahead of cybercriminals, Acer has partnered with Norton to offer you security for all your devices. Select Acer computers include protection by Norton Security Norton Security is pre-installed on select Acer computers, protecting your identity and financial data from viruses, spyware, malware and other online threats.
  • Page 83 Internet and online security - 83 manually launch a browser and type in your bank's website address and log-in yourself. Don't be fooled if someone calls your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company like Norton or Microsoft and that you have a virus.
  • Page 84 84 - Internet and online security Botnets A botnet is a string of infected, connected computers coordinated together to perform a task. Botnets gain access to your machine through some piece of malicious coding. Once the software is downloaded, the botnet will now contact its master computer and let it know that everything is ready to go.
  • Page 85 Internet and online security - 85 between these transmissions. They then set up tools programmed to "listen in" on transmissions, intercept data that is specifically targeted as valuable, and capture the data, such as your login credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi.
  • Page 86 86 - Internet and online security However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.

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