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Reveal
REVEAL® SLIDE-IN SELF-SERVICE HEATED MERCHANDISERS
> REAR SLIDING DOOR UNITS WITH PERFORATED PLENUMS THAT SLIDE IN TANDEM WITH DOORS
> SOLID BACK UNITS WITH FIXED METAL PERFORATED PLENUMS
> CAUTION! DO NOT PUSH OR PULL ON UPPER GLASS ENCLOSURE!
> ONLY USE HANDLES (AT EACH END OF CASE) TO PUSH OR PULL CASE INTO POSITION!
Model NE4835HSSV Slide-In Unit Shown With
Solid Perforated Metal Back and 3 Shelves
(Illustration Shown May Not Reflect Every
Feature Or Option of Your Particular Case)
Important! See Structural Concepts
Reveal® Self-Service Counter Guide
P/N 21-26260 (That Accompanies This
Manual) For Cabinetry Construction/
Design Requirements.
User Manuals\Reveal_NE(L)(H)HSSV_Slide-In Htd Self-Svc Case_User Manual_21-26059.pub
READ AND SAVE THESE INSTRUCTIONS
®
MANUAL
Structural Concepts Corporation ∙ 888 E. Porter Road ∙ Muskegon, MI 49441
Phone: 231.798.8888 ∙ Fax: 231.798.4960 ∙ www.structuralconcepts.com
USER
Model NE4835HSSV Slide-In Unit Shown With
Rear Sliding Doors and 3 Shelves
(Illustration Shown May Not Reflect Every
Feature Or Option of Your Particular Case)
SCC P/N
21-26059
Rev A Date: 02/24/2022

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Summary of Contents for Reveal NE3613HSSV

  • Page 1 SCC P/N MANUAL 21-26059 REVEAL® SLIDE-IN SELF-SERVICE HEATED MERCHANDISERS > REAR SLIDING DOOR UNITS WITH PERFORATED PLENUMS THAT SLIDE IN TANDEM WITH DOORS > SOLID BACK UNITS WITH FIXED METAL PERFORATED PLENUMS > CAUTION! DO NOT PUSH OR PULL ON UPPER GLASS ENCLOSURE! >...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS …………………………………………………………………………………...…... REVEAL® FREE STANDING HEATED SELF-SERVICE MODEL APPLICABILITY & DIMENSIONS ..……………………………………………………………………………………….. REVEAL® SLIDE-IN SELF-SERVICE HEATED MODEL APPLICABILITY & DIMENSIONS ..…….. INSTALLATION: DISCONNECTION/REMOVAL OF CASE FROM SKID / REVIEW CASE SURROUNDINGS ……………………………………………………………………………….…….. INSTALLATION, CONT’D: SHELVING ASSEMBLIES / SHELVING RETAINER CLIP REMOVAL ...
  • Page 3: Dimensions

    REVEAL® SLIDE-IN SELF-SERVICE HEATED MODEL APPLICABILITY & DIMENSIONS Upper Display Case Overall Case Model Case Depth x Width Height Height NE3613HSSV 13 5/8” 32 7/8” 33”D x 35 3/4”W NE3620HSSV 20 3/8” 39 5/8” 33”D x 35 3/4”W NE3627HSSV* 27 7/8”...
  • Page 4 OVERVIEW / DISPLAY TYPE I vs. II / COMPLIANCE / WARNINGS / PRECAUTIONS - PAGE 1 of 2 OVERVIEW THERMOMETER  These Structural Concepts Reveal® heated cases  Thermometers in equipment reflect internal air are designed to hold pre-heated, perishable, temperature only (not actual food temperature).
  • Page 5 OVERVIEW / DISPLAY TYPE I vs. II / COMPLIANCE / WARNINGS / PRECAUTIONS - PAGE 2 of 2 PRECAUTIONS  Following are important precautions to prevent damage to unit or merchandise.  Please read carefully! CAUTION! LAMP REPLACEMENT GUIDELINES CAUTION LED lamps reflect specific size, shape and overall design.
  • Page 6: Surroundings

    INSTALLATION: DISCONNECTION & REMOVAL OF CASE FROM SKID / REVIEW CASE SURROUNDINGS 1. Disconnect Case From Skid  Remove screws from shipping brackets. Remove and discard shipping brackets from Skid.  Place J-bar/pry under base frame. Raise case up from Skid to take weight off casters.
  • Page 7: Installation, Cont'd: Shelving Assemblies / Shelving Retainer Clip Removal

    INSTALLATION, CONT’D: SHELVING ASSEMBLIES / SHELVING RETAINER CLIP REMOVAL 4. Shelving Assemblies  Check that glass shelving is in proper position before placing product in case  Shelving retainer clips help secure shelves during  Shelves may be adjusted vertically or entirely removed shipping from merchandiser.
  • Page 8: Installation, Cont'd: Plug In Unit / Main Power Switch And Led Light Switch

    INSTALLATION, CONT’D: PLUG IN UNIT / MAIN POWER SWITCH AND LED LIGHTS SWITCH 5. Handles On Sides of Case 8. Main Power Switch / LED Light Switch  Main power switch and LED lights switch is  Side handles MAY remain on case if space allows.
  • Page 9: Case Design & Field Service Parts List: Case Front And Rear Views

    CASE DESIGN & FIELD SERVICE PARTS LIST: CASE FRONT AND REAR VIEWS 1. Front and Rear Views  Model NE4835HSSV Slide-In unit with rear sliding doors is illustrated below.  Solid back units differ from unit shown. Model NE4835HSSV Slide-In Unit (Shown) May Not Exactly Reflect Every Feature or Option of Your Particular Case.
  • Page 10: Case Design & Field Service Parts List, Cont'd: Electrical Box Components

    CASE DESIGN & FIELD SERVICE PARTS LIST, CONT’D: ELECTRICAL BOX COMPONENTS 2. Thermostat / LED Driver / Lights / Main  Note: Only certified electricians are to access Power Switch electrical components in case.  After accessing controller, return components to ...
  • Page 11: Deflector

    CASE DESIGN & FIELD SERVICE PARTS LIST, CONT’D: HEATER / DECKS / BAFFLE / AIR DEFLECTOR 3. Tub Area Access / Heater / Airflow Baffle & Deflector Model NE4835HSSV Slide-In Unit Caution! Turn main power off before accessing heater components. (Shown) May Not Exactly Reflect Every Feature or Option of ...
  • Page 12: Case Design & Field Service Parts List, Cont'd: Shelving Assembly Components

    CASE DESIGN & FIELD SERVICE PARTS LIST, CONT’D: SHELVING ASSEMBLY COMPONENTS 4. Shelf Assembly Components  Shelves may be adjusted vertically or entirely removed from merchandiser.  Note: After case is in place & level (before startup),  Metal shelving brackets ARE NOT able to be angled. remove shelfing retainer clips (sample clip shown They are at a fixed 90°...
  • Page 13: Case Design & Field Service Parts List, Cont'd: Led Light / Plug / Thermometer

    CASE DESIGN & FIELD SERVICE PARTS LIST, CONT’D: LED LIGHT / PLUG / THERMOMETER  Check that ALL plugs are properly connected to 5. LED Light the LED lights.  LED lights are located at both header and  Plug must be inserted ALL THE WAY into the shelving of case (as shown below).
  • Page 14: Perforated Plenum Doors

    CASE DESIGN & FIELD SERVICE PARTS LIST, CONT’D: REAR PIKE DOORS / PERF. PLENUM DOORS 8. Rear Sliding Pike Doors (With Brackets) 9. Rear Sliding Inner Perforated Doors  Rear sliding pike doors also control perforated  Rear sliding inner perforated doors are shown plenum via inner bracket (as illustrated below).
  • Page 15: Case Startup / Heater Settings / Lights Switch / Shutting Down Case

    CASE STARTUP / HEATER SETTINGS / LIGHTS SWITCH / SHUTTING DOWN CASE 3. Light Switch 1. Main Power Switch  Control panel (at case rear) is accessible after  Control panel (at case rear) is accessible after removal of lower-rear panel. removal of lower-rear panel.
  • Page 16: Product Placement / Airflow Consideration / Load Lines

    START-UP AND OPERATION, CONTINUED: LOAD LIMITS PRODUCT PLACEMENT / AIRFLOW CONSIDERATION / LOAD LINES 1. Product Placement  See illustration below.  Caution! For discharged air to reach the return air  Product can be placed on decking or steps grille, you must not block front OR rear grilles with (risers) within the service display area.
  • Page 17: Cleaning Schedule (To Be Performed By Store Personnel)

    CLEANING SCHEDULE (TO BE PERFORMED BY STORE PERSONNEL) FREQ. INSTRUCTIONS Daily Glass Surfaces (Including Shelves): Clean glass surfaces and shelves with household or commercial glass cleaner. Daily Rear Sliding Door Exterior Glass: Clean with household or commercial glass cleaner. Clean out rear door track with moist cloth.
  • Page 18: Preventive Maintenance (To Be Performed By Trained Service Provider)

    PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDER) WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE! FREQ. INSTRUCTIONS Quarterly Tub Area:  Caution! Turn off power to case. Allow case to cool for 45 minutes before proceeding.  Remove sub-deck and deck pans. ...
  • Page 19 TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) - PAGE 1 OF 2 CONDITION TROUBLESHOOTING Fan Noise Is Call service provider. Excessive Case is Not If a large amount of cool (or ambient) product was added to the case, it will take time Holding Proper for the temperature to adjust.
  • Page 20 TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) - PAGE 2 OF 2 CONDITION TROUBLESHOOTING Case Lights Check that light switch is in the ON position. Not Working  See INSTALLATION, CONT’D: PLUG IN UNIT / TURN ON MAIN POWER SWITCH AND LED LIGHT SWITCH section in manual for switch location (regardless of case design).
  • Page 21 TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY), PAGE 1 OF 2 CONDITION TROUBLESHOOTING Fans Emit Check that the case is aligned, level and plumb. Excessive Noise Check axial fans for cleanliness. Check that fan motors are securely mounted in brackets. Check that nothing is preventing blade rotation.
  • Page 22: Troubleshooting (To Be Performed By Store Personnel Only)

    TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY), PAGE 2 OF 2 CONDITION TROUBLESHOOTING Case Lights Are See TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) Not Working section in manual for most common troubleshooting solutions. Check power.  If power is not supplied to the case, facility may have faulty power distribution. ...
  • Page 23: Carel Programmable Controller Information

    CAREL CONTROLLER - PAGE 1 of 3 Integrated Electronic Microprocessor Controller Programming The Instrument ▲ To Modify Defrost, Differential and Other Parameters mute 1. Press & hold “Prg” & “SET” keys together for at least five (5) seconds; display mute will flash “0,”...
  • Page 24 CAREL CONTROLLER - PAGE 2 of 3 Integrated Electronic Microprocessor Controller User Interface - Display Summary Table of Alarm and Signals: Display, Buzzer and Relay This data derived from Carel® Controller Material: ir33 +030220441 - rel. 2.0 - 01.05.2006. Structural Concepts Document - Revision C Date: 1.4.2022 reset alarms w/manual reset / reset HACCP alarms / reset temp.
  • Page 25 CAREL CONTROLLER - PAGE 3 of 3 Integrated Electronic Microprocessor Controller Summary Table of Operating Parameters CODE PARAMETER UOM* TYPE MINIMUM MAXIMUM DEFAULT Select Celsius (°C) or Fahrenheit (°F) flag Calibration of probe 1 °C/°F Calibration of probe 2 °C/°F For Case Specific Defaults...
  • Page 26: Serial Label Information & Location

    SERIAL LABEL LOCATION & INFORMATION LISTED / TECH INFO & SERVICE Serial Label Location & Information Listed / Technical Information & Service Serial labels are located near the electrical access on your case.  Serial labels contain electrical, temperature & refrigeration information, as well as regulatory ...
  • Page 27: Technical Service Contact Information & Warranty Information

    STRUCTURAL CONCEPTS TECHNICAL SERVICE CONTACT INFORMATION & LIMITED WARRANTY YOU MUST HAVE THE FOLLOWING INFO AVAILABLE TECH SERVICE/WARRANTY CONTACT INFO: BEFORE CONTACTING STRUCTURAL CONCEPTS: 1 (800) 433-9490 / EXTENSION 1 SERIAL NO. / MODEL NO. / STORE NO. / STORE DAYS/HOURS AVAILABLE: MONDAY - FRIDAY (CLOSED HOLIDAYS) ADDRESS / DETAILS (PHOTOS, LEAK LOCATIONS,...

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