Simplicity
for Business
Getting Started
Top Softkeys:
6 programmable keys that
support up to 20 functions.
Presets
Goodbye
Hold
Settings
Supplier
access only
Mute
Volume
Navigation/Select:
Multi-directional naviga-
tion keys that allow you
to navigate through the
phone's user interface.
See UI Navigation for
more details.
Quick Reference Guide
Mitel Model 6867i IP Phone
Message Waiting
Main Softkeys:
Indicator
4 programmable/state-based soft-
keys that support up to 18 functions.
Directory
Transfer
Conference
Callers:
Accesses a list of
received/missed
incoming calls.
3
1
2
ABC
DEF
Redial
4
5
6
GHI
JKL
MNO
L2
7
8
9
PQRS
TUV
WXYZ
L1
#
*
0
Line/Call
Appearance:
Line presentation
for incoming and
outgoing calls.
Speaker/Headset:
Toggles the phone's audio between speaker
and headset.
If you are using a DHSG/EHS
headset, ensure that the headset jack adaptor
is removed from the headset port (indicated
by the
symbol). Refer to the 6867i Installation
Guide for more details.
Warning!
The headset port is for headset use only.
Plugging any other devices into this port
may cause damage to the phone and will
void your warranty.
To Place a Call:
•
Lift the handset, dial the extension or
phone number, and then press the dial
key or wait for the call to connect.
•
Press the
button, dial the extension
or phone number and then press the dial
key or wait for the call to connect.
To Answer a Call:
•
Lift the handset to answer the call.
•
Press the
– OR – press the Answer softkey – OR –
Press the flashing Line key.
To Reject a Call:
Press the Ignore softkey – the call will immediately be connected to the
•
voicemail configured for the ringing extension.
To End a Call:
Hang up the handset – OR – press the Cancel softkey.
•
button – OR – press the Cancel softkey.
•
Press the
To Redial the Last Call Placed:
Press the
button twice – a call to the last number dialed is attempted.
To Mute a Call:
•
Press the
button – the call will be muted and the LCD screen will indicate
that the call is muted.
Dial the extension or phone
– OR –
number and then lift the
handset.
Dial the extension or phone
number and then press the
– OR –
button.
Need help?
Do you have a question about the Mitel 6867i and is the answer not in the manual?
Questions and answers