Related Manuals for Agent AG22-0700
Summary of Contents for Agent AG22-0700
- Page 1 Power to CONNECT Operation Manual Agent Wireless Headsets AG22-0700, AG22-0701 AG22-0702, AG22-0703...
- Page 2 A. Universal base station 123456 Underside of Base Station 1. Handset Selector (default position 1) 2. DHSG/RHL Selector (default position 1) 3. Microphone Volume Vol. up, Vol. down Control Panel 1. Battery Charge/Power light 2. PC Button 3. Telephone Button Headset Controls 4.
- Page 3 B. Telephone/Bluetooth/ 123456 USB PC base station Underside of Base Station 1. Handset Selector (default position 1) 2. DHSG/RHL Selector (default position 1) 3. Microphone Volume Vol. up, Vol. down Control Panel 1. Battery Charge/Power light 2. PC Button 3. Telephone Button Headset Controls 4.
-
Page 4: Table Of Contents
Battery level indication Making a conference call Registering headsets to the base 3.10 Using multiple headsets 3.11 Using the Agent headset with Microsoft Skype for Business 3.12 Switching Off Auto Pickup Mode (Telephone only base station) 3.13 Overview of audio signals Troubleshooting... -
Page 5: Product Description
Page 5 1. Product description The Agent headset is a fully wireless headset solution offering the user the ability to work ‘handsfree’ with true wireless mobility. Main features • DECT wireless headset solution • Universal headset base • Up to 9 hours talk time without recharging •... -
Page 6: Setup
Page 6 2. Setup • Connect the power adaptor supplied with the product to the base unit. The base Power LED will light. • Pull paper tab from the headset to activate the battery. NOTE: The first time you use your headset, it is recommended that the headset is charged for a minimum of 3 hours before use. -
Page 7: Connecting Ehs With Dhsg Protocols (Refer To Your Supplier)
• Connect the Agent DHSG cable to your telephone as indicated in its user guide. • Connect the Agent DHSG cable to the ‘AUX’ and telephone ports located on the back of the headset base. • Ensure that the EHS selection switch is set to ‘DHSG’. -
Page 8: Adjusting Your Headset
Page 8 2.8 Adjusting your headset 2.8.1 Adjust the length of the headband The headband can be adjusted to alter the pressure and fit on the ear. 2.8.2 Adjusting the headband tension • The headband can be adjusted to alter the pressure and fit on the ear. •... - Page 9 Page 9 2.8.3 Rotate the boom arm Rotate the boom arm until it is level with your mouth.The boom arm can be rotated away when not in use 270 ° 2.8.4 Check the distance to the microphone Ensure the microphone is set at a distance of about 2 finger widths from the mouth. Follow 2.8.5 to adjust this distance 2.8.5 Adjust the Mic Boom The boom arm can be adjusted to move the microphone closer or further from the mouth to ensure 2.8.4...
-
Page 10: Operation
Page 10 3. Operation 3.1 Making and Receiving Calls 3.1.1 Making an outgoing call in Telephone mode • Ensure that the Telephone button on top of the headset base is selected. • Lift the headset from the base to start a call. If you are already wearing the headset, press the headset’s Call Answer/End button. -
Page 11: Making An Outgoing Call In Usb Mode
Lift the headset from the base or press the headset’s Call Answer/End button if you are already wearing it and the base Headset in Use LED will light. • Make or answer the call on your Bluetooth device ensuring that the Agent Headset is selected as your audio device •... -
Page 12: Battery Level Indication
The Agent headset also allows you to make a conference call between your normal phone and a PC or Mac computer. To activate this option hold down the PC button on the base for four seconds. Both the LEDs of the PC and Telephone buttons will light. -
Page 13: Registering Headsets To The Base
3.10 Using multiple headsets If you have more than one headset registered to the Agent base, the first headset to be turned on becomes the primary headset and takes control of the base. Another headset can then join and leave the call by the user pressing their headset buttons, but only the primary headset can end the call. -
Page 14: Switching Off Auto Pickup Mode (Telephone Only Base Station)
Page 14 3.12 Switching Off Auto Pickup Mode The headset can be programmed to automatically turn on when lifted from the base. To toggle the feature on, pressing the headset volume Up and Down buttons on the headset together for 3 seconds. -
Page 15: Troubleshooting
• If you experience a skin irritation after using this product, discontinue use & contact Agent Headsets. • Exposure to high volume sound levels or excessive sound pressure may cause temporary or permanent damage tot your hearing. - Page 16 Charging warnings • Use only the charger supplied by Agent to charge the product. Do not use the charger for any other purpose. Ensure that the voltage rating corresponds to the power supply you intend to use. •...
- Page 17 Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to instructions. Use only with Agent wireless headset (3.7 V, 200 mAh Li-ion rechargeable battery). Supplied adaptor with ferrite must be used with this device to ensure compliance with the class B FCC limits.
- Page 18 Page 18 Note: This equipment has been tested and found to comply with the limits for a class B digital device, pursu- ant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
- Page 19 Page 19 Europe Declaration This product is CE marked according to the provisions of the R and TTE directive (99/5/EC). This product is in compliance with the essential requirements and other relevant provisions of the directive 1999/5/EC. Safety: EN 62368-1:2014+A11:2017 EMC: ETSI EN 301 489-1 V2.2.3(2019-11) ETSI EN 301 489-6 V2.2.1 (2019-04)
Need help?
Do you have a question about the AG22-0700 and is the answer not in the manual?
Questions and answers