Zte Blade 11 Prime User Manual
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Zte Blade 11 Prime User Manual

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  • Page 1 User Guide...
  • Page 2 About This Guide Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright Copyright © 2021 ZTE CORPORATION All rights reserved.
  • Page 3 ® The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE Corporation is under license. microSDXC Logo is a trademark of SD-3C, LLC. Other trademarks and trade names are those of their respective owners.

  • Page 4: Table Of Contents

    Contents Getting Started ............10 Getting to Know Your Phone ..............10 Key Functions ....................12 Installing a nano-SIM Card and an Optional microSDXC Card ... 13 Charging the Battery ................15 Powering Your Phone On/Off ..............17 Setting Up Your Phone for the First Time .......... 17 Locking/Unlocking the Screen and Keys ..........
  • Page 5 Using Your Fingerprint ................30 Using Face Recognition ................31 Knowing the Basics ............34 Monitoring the Phone Status ..............34 Managing Notifications ................35 Managing Shortcuts and Widgets ............38 Organizing With Folders ................38 Rearranging the Primary Shortcuts ............. 39 Using App Shortcuts .................
  • Page 6 Phone Calls ..............60 Placing and Ending Voice Calls.............. 60 Answering or Rejecting Voice Calls ............. 61 Using Real-Time Text (RTT) ..............62 Working With the Call History ............... 64 Calling Your Contacts ................66 Checking Voicemail ................... 66 Using Options During a Call ..............67 Managing Multi-party Calls ..............
  • Page 7 Checking Your Emails ................87 Responding to an Email ................88 Writing and Sending an Email ............... 89 Managing Email Accounts ............... 90 Changing General Email Settings ............91 Messages ..............92 Opening the Messages Screen .............. 92 Sending a Message ..................92 Replying to a Message ................
  • Page 8 FM Radio ..............107 Scanning and Saving Channels ............107 Listening to FM Radio ................107 Other Options and Settings ..............108 Voice Recorder ............109 Recording a Voice Memo ............... 109 Playing a Voice Memo ................110 Trimming a Voice Memo ................ 110 More Apps ..............
  • Page 9 Location ...................... 124 Security ....................... 124 Accounts ..................... 126 Accessibility ....................126 Digital Wellbeing & Parental Controls ..........127 Google ......................128 System ......................128 About Phone ..................... 130 System Updates ..................131 Upgrading the Phone Software ........ 132 Troubleshooting ............133 For Your Safety ............

  • Page 10: Getting Started

    Getting Started Getting to Know Your Phone Earpiece Indicator light Front camera Proximity & light sensor nano-SIM/ microSDXC card tray Volume key Touch screen Power key/ Fingerprint sensor Main microphone Speaker...
  • Page 11 Auxiliary Headset jack microphone Flash Back cameras Charging/USB Type-C jack...

  • Page 12: Key Functions

    Key Functions Function  Press and hold to power on, restart the phone, Power key or power off.  Press to turn on/off the display. Press or hold either end of the key to turn the Volume key volume up or down. ...

  • Page 13: Installing A Nano-Sim Card And An Optional Microsdxc Card

    Installing a nano-SIM Card and an Optional microSDXC Card The nano-SIM card can be installed or removed while the phone is turned on. WARNING! To avoid damage to the phone, do not use any other kind of SIM cards, or any non-standard nano-SIM card cut from a SIM card. You can get a standard nano-SIM card from your service provider.
  • Page 14 CAUTION: Never replace the included tray eject tool with other sharp objects. Ensure that the tray eject tool is perpendicular to the hole. Otherwise, the phone may be damaged. 2. Pull out the card tray and place a nano-SIM card and an optional microSDXC card on the respective slots on the card tray, as shown.

  • Page 15: Charging The Battery

    You should fully charge the battery as soon as possible. WARNING! Use only ZTE-approved chargers and USB Type-C cables. The use of unapproved accessories could damage your phone or cause the battery to explode.
  • Page 16 2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as , appear in the status bar. 3. Disconnect the charger when the battery is fully charged. NOTE: If the battery is extremely low, you may be unable to power on the phone even when it is being charged.

  • Page 17: Powering Your Phone On/Off

    Powering Your Phone On/Off  Press and hold the Power key to turn on your phone.  To turn it off, press and hold the Power key to open the options menu and touch > NOTE: If the screen freezes or takes too long to respond, try pressing and holding the Power key for over 10 seconds to restart the phone.
  • Page 18 able to receive messages and calls while the phone screen is off. Unlock the Screen and Keys 1. Press the Power key to turn the screen on. 2. Swipe up on the screen. - or - Swipe away from at the bottom right of the screen to open the Camera app.

  • Page 19: Getting To Know The Home Screen

    Getting to Know the Home Screen The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding shortcuts, folders, widgets, and more. Status & notifications Widgets Shortcut Folder Primary shortcuts Navigation bar...
  • Page 20 Extended Home Screen Panels Your home screen is extendable, providing more space for shortcuts, widgets, and more. Add a few extended home screen panels and you can swipe left or right to switch between panels. You can also remove some panels. NOTE: Swipe right on the left-most panel to use the Google app.

  • Page 21: Personalizing

    Personalizing Changing the System Language 1. Swipe up on the home screen and touch Settings > System > Languages & input > Languages. 2. Touch Add a language to add another language to the list. 3. To change the system language, touch and hold the language you need and drag it to the top of the list.

  • Page 22: Changing The Ringtone Or Notification Sound

     To adjust the time zone manually, touch to turn off Use network-provided time zone and touch Time zone to set the correct time zone.  To adjust the time format, touch to turn on Use locale default or turn off this option and switch on/off Use 24-hour format.

  • Page 23: Turning System Sounds On/Off

    Turning System Sounds On/Off 1. Swipe up on the home screen and touch Settings > Sound > Advanced. 2. In the OTHER SOUNDS AND VIBRATIONS section, touch the switches beside each option to turn it on or off. Adjusting Volumes 1.

  • Page 24: Using Do Not Disturb Mode

     Swipe up on the home screen and touch Settings > Sound > Advanced > Notification mode and select Vibrate or Mute to switch to vibration or silent mode.  Swipe down from the top of the screen to open the notification panel and drag the panel downwards.

  • Page 25: Applying New Wallpapers

    2. Touch the following options as you need (Touch Advanced to see all options).  People: Allow selected types of calls, messages, or conversations to interrupt.  Apps: Choose which apps can send you notifications in Do Not Disturb mode. ...

  • Page 26: Setting The Home Screen Options

    2. Touch a wallpaper thumbnail or GALLERY and choose an image. For gallery images, you can pan and zoom to select the area of the image you want to use. 3. Touch SET AS and choose where the wallpaper should be used by touching Set Home screen, Set lock screen, or Set both.

  • Page 27: Using Dark Theme

    Using Dark Theme When the Dark theme is enabled, your phone will turn the screen to dark with white text on a black background, relieving eye irritation caused by screen glare at night. 1. Swipe up on the home screen and touch Settings > Display > Dark theme.

  • Page 28: Protecting Your Phone With App Pinning

    a “swipe” gesture. You can unlock the screen by touching the display and sliding up. Touch Pattern to create a pattern that you must draw to  unlock the screen. Touch PIN or Password to set a numeric PIN or a password ...
  • Page 29 3. Read the on-screen prompt and touch OK. 4. To automatically lock the phone after unpinning, switch on Lock device when unpinning and set up a screen lock. If you have set a screen lock, you can switch on Ask for unlock pattern before unpinning, Ask for PIN before unpinning, or Ask for password before unpinning if you’ve set a screen lock already.

  • Page 30: Using Your Fingerprint

    Using Your Fingerprint Register a Fingerprint 1. Swipe up on the home screen and touch Settings > Security > Fingerprint > Fingerprint management. 2. If you have not set a screen lock, choose one backup screen lock method to set the screen lock pattern, PIN, or password. If you have already set a screen lock, draw the pattern or enter the PIN/password.

  • Page 31: Using Face Recognition

    3. Touch Wake up and unlock your phone to allow or forbid unlocking the phone with fingerprints. Using Face Recognition You can use face recognition to unlock the screen. NOTES:  The security strength of face recognition is lower than that of password, pattern and fingerprint.
  • Page 32 Use Face Recognition to Unlock the Screen After registering your face, you can unlock the screen with face recognition. 1. Press the Power key to turn on the screen display if the screen is off. 2. Put your face in front of the screen. If the face recognition fails, touch to try again.
  • Page 33 Delete facial data: Delete your recorded face data.  Security settings: Set the security level of your phone while  face recognition is enabled.

  • Page 34: Knowing The Basics

    Knowing the Basics Monitoring the Phone Status The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see. Indicator What it means 4G LTE connected Do not disturb mode on Vibration only mode on...

  • Page 35: Managing Notifications

    Speaker on Phone microphone off Location service active Wired headset connected Managing Notifications The status bar at the top of the home screen provides notification icons on the left. Below are some of the icons you may see. Indicator What it means New message New message(s) from the Gmail™...
  • Page 36  To open the notification panel, swipe your finger down on the home screen or from the top of the screen.  To close the notification panel, swipe your finger up on the screen or touch the Back key. Respond to or Remove a Notification In the notification panel, you can respond to a notification or remove the notifications.
  • Page 37 Use Quick Settings The Quick Settings make it convenient to view or change the most common settings for your phone. Open the notification panel and you can find a few Quick Settings on the top. To open the Quick Settings panel and find all setting tiles, drag the notification panel downwards, or swipe down from the top of the screen with two fingers.

  • Page 38: Managing Shortcuts And Widgets

    Managing Shortcuts and Widgets Add Shortcuts and Widgets 1. To add a shortcut, swipe up on the home screen. To add a widget, touch and hold an empty area of the home screen and select Add a widget. 2. Slide to browse the available applications or widgets. 3.

  • Page 39: Rearranging The Primary Shortcuts

    You can move or remove folders the same way as moving or removing shortcuts. 1. On the home screen, touch and hold the shortcut you want to add into a new folder. 2. Drag the shortcut over another and release. A new folder is created and both shortcuts are added into the folder.

  • Page 40: Notification Dots (App Badges)

    1. Touch and hold an app icon on the home screen or the app list. 2. From the displayed options, touch the function you want to use. NOTE: You can touch and hold next to an option and drag it to the home screen to create a shortcut.

  • Page 41: Editing Text

    To turn on/off notification dots for all apps: Touch and hold an empty area of the home screen and touch Settings > Home screen badge app icon > On/Off. To turn on/off notification dots for specific apps: 1. Swipe up on the home screen and touch Settings > Apps & notifications >...

  • Page 42: Opening And Switching Apps

    Opening and Switching Apps Open an App 1. Swipe up on the home screen 2. Swipe up or down on the screen and touch an app to open it. NOTES:  Drag the index list on the right side of the screen to the initial letter of the app you need, or touch the search box at the top to search for apps.

  • Page 43: Using Two Apps In Split-Screen Mode

    Using Two Apps in Split-Screen Mode You can work with two apps at the same time in split-screen mode. NOTE: Some apps may not support split-screen mode. 1. Open the first app you want to use and touch the Recent apps key. 2.
  • Page 44 NOTE: The One-handed mode option is not available when gesture navigation is enabled. 2. Touch and hold the Back key to enter one-handed mode. You can do the following. Touch to move the small screen to the right or  left.

  • Page 45: Connecting To Networks And Devices

    Connecting to Networks and Devices Connecting to Mobile Networks Control Mobile Data Use To enable or disable mobile data: 1. Swipe up on the home screen and touch Settings > Network & internet > Mobile network. 2. Touch the Mobile data switch to enable or disable mobile data use.

  • Page 46: Connecting To Wi-Fi

    3. Touch each field to enter the required information. Contact your mobile service provider for details. 4. Touch > Save. NOTE: To set the APN to default settings, touch > Reset to default. Select Network Operator 1. Swipe up on the home screen and touch Settings > Network & internet >...
  • Page 47 NOTES:  Your phone automatically connects to previously used Wi-Fi networks when they are in range.  If you have a QR code for the Wi-Fi network, touch below the list of available networks and scan the QR code to connect. Get Notified of Good Public Networks 1.
  • Page 48 5. Touch SAVE. Forget a Wi-Fi Network You can make your phone forget the details of a Wi-Fi network that you added—for example, if you don’t want the phone to connect to it automatically or if the network is no longer useful. 1.

  • Page 49: Connecting To Bluetooth Devices

    Connecting to Bluetooth Devices Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a few feet. The Bluetooth devices must be paired before the communication is performed. Change the Device Name 1.
  • Page 50 NOTE: The Bluetooth passkey may be fixed for certain devices, such as headsets and hands-free car kits. You can try entering 0000 or 1234 (the most common passkeys) or refer to the documents for that device. Forget a Bluetooth Device You can make your phone forget its pairing connection with another Bluetooth device.

  • Page 51: Sharing Files With Nearby Devices

    Receive Data via Bluetooth 1. Turn Bluetooth on before trying to receive data via Bluetooth. 2. When you see a notification at the top of the screen, touch ACCEPT to start receiving data. If necessary, swipe down on the status bar, and touch ACCEPT on the Bluetooth sharing notification.
  • Page 52 Share Content With Someone 1. Open the content, like a photo or webpage on your phone. 2. Find and touch the Share option and then select Nearby Share. 3. Touch Turn on if Nearby Share is switched off. 4. Hold your phone and your friend’s device which supports the Nearby Share feature close to each other.
  • Page 53 Choose Who Can Share Content With You 1. Swipe up on the home screen and touch Settings > Connected devices > Connection preferences > Nearby Share. 2. Touch Device visibility and choose one of the following options.  All Contacts: Your phone is visible to your contacts while your phone screen is on and unlocked.

  • Page 54: Connecting To Your Computer Via Usb

    Connecting to Your Computer via USB You can connect your phone to a computer with a USB Type-C cable to transfer files in both directions, charge the phone, or install software to update or repair the phone. Connect Your Phone to a Computer via USB 1.

  • Page 55: Using The Microsdxc Card As Portable Or Device Storage

    Using the microSDXC Card as Portable or Device Storage You can use your microSDXC card as portable storage for various files (such as music and photos). You can also set up a new microSDXC card or reformat an existing one to use as extra phone storage.
  • Page 56 To erase and format the microSDXC card: 1. Swipe up on the home screen and touch Settings > Storage. 2. Touch the microSDXC card name in the Portable storage section. 3. Touch Format > FORMAT SD CARD. 4. Touch Done when formatting is finished. CAUTION: The formatting procedure erases all data on the microSDXC card, after which the files CANNOT be retrieved.
  • Page 57 content or Move content later. Follow the on-screen instructions to continue. 5. Touch Done. To move data between the phone and the microSDXC card: With the microSDXC card as part of the device storage, you can move your photos, files and other data between the phone and the card any time.

  • Page 58: Sharing Mobile Data Through Tethering

    NOTE: Before ejecting the card, ensure that you have moved data and apps to the phone. 4. Touch EJECT. 5. When the screen shows the card is safely ejected, you can remove it from the phone. To reformat the microSDXC card as portable storage: If you no longer want to use your microSDXC card as extra device storage, you can reformat the card as portable storage.
  • Page 59 NOTE: You cannot transfer files between your phone and your computer when the phone is USB tethered. 1. Swipe up on the home screen and touch Settings > Network & internet > Hotspot & tethering. 2. Touch USB tethering or Bluetooth tethering. ...

  • Page 60: Phone Calls

    Phone Calls You can place calls from the Phone app, the Contacts app, or other apps or widgets that display contact information. If you see a phone number, you can usually touch it to dial. Placing and Ending Voice Calls Place a Voice Call by Dialing 1.

  • Page 61: Answering Or Rejecting Voice Calls

    End a Call During a call, touch on the screen. Answering or Rejecting Voice Calls When you receive a voice call, the incoming call screen opens, displaying the Caller ID or the information about the caller that you've entered in the Contacts app. You can answer or reject the call, or reject it with a text message.

  • Page 62: Using Real-Time Text (Rtt)

     If the phone screen is locked, swipe down on the screen to reject the call, or swipe away from to reject the call and send a message to the caller. NOTE: To edit the preset text responses, open the Phone app and touch >...
  • Page 63  Always visible: In this mode, you may select the mode for outgoing calls. 3. When RTT operation mode is set as Always visible, touch RTT on Outgoing Call to set the default mode for outgoing calls. You can choose to place all outgoing calls as RTT calls automatically (as long as the network is available) or choose manually each time before placing the call.

  • Page 64: Working With The Call History

    NOTE: Some features may not work under or across different networks. Switch From Voice-only Calls to RTT Calls During a voice-only call, touch to start a RTT conversation. The voice conversation will not be affected. The other party can also make the switch, and your phone will show the message screen and keyboard automatically.
  • Page 65 Save a Call History Number to a Contact 1. Open the call history. 2. Touch the number. 3. To add the number to an existing contact, touch Add to a contact and select a contact in the list. To add a new contact, touch Create new contact.

  • Page 66: Calling Your Contacts

     Touch Call details to get more options, including: ‒ Copy number: Copy the number to the clipboard. ‒ Edit number before call: Edit the number in the dialer before calling it. ‒ Delete: Delete the call history with this number. NOTE: You can touch >...

  • Page 67: Using Options During A Call

    3. Follow the voice prompts to listen to and manage your voicemail messages. NOTE: Set Voicemail for how to set your voicemail service. For detailed information, please contact the service provider. Using Options During a Call During a call, you will see a number of on-screen options. Touch an option to select it.

  • Page 68: Managing Multi-Party Calls

     Touch to end the current call.  Touch to switch from voice-only calls to RTT calls. NOTE: RTT only works on 4G LTE network.  During a RTT call, touch > Hide RTT keyboard to close the RTT conversation and keyboard. You can then touch restore the RTT conversation and keyboard.
  • Page 69 Switch Between Current Calls When you’re on a call, you can place/answer a second call without ending the first one. To place the second call: Once you have established the first call, touch and dial the second number. To answer the second call: When you’re on a call and another call comes in: ...

  • Page 70: Adjusting Your Call Settings

    3. When you’re connected to the second party, touch To end the conference call, touch NOTE: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.
  • Page 71 Set Sound and Vibration Set the sound and vibration for incoming calls as well as dialpad sounds. 1. From the home screen, touch > > Settings > Sounds and vibration. 2. Touch the option you want to configure.  Touch Phone ringtone to select the ringtone for incoming call notification.
  • Page 72 To assign a speed dial key: 1. From the home screen, touch > > Settings > Speed dial. 2. Touch a speed dial entry. 3. Touch a contact from the contact list. Edit Quick Response to Rejected Callers 1. From the home screen, touch >...
  • Page 73 settings > Call forwarding. 2. Touch an available option to enable or disable it. Block Certain Numbers The call blocking feature allows you to forbid calls and messages from certain numbers. 1. From the home screen, touch > > Settings > Blocked numbers.
  • Page 74 Set Real-Time Text (RTT) Options When you are connected to the 4G LTE network or a Wi-Fi network (with Wi-Fi calling enabled), from the home screen, touch > > Settings > Accessibility > Real-time text (RTT) call to set RTT options.

  • Page 75: Contacts

    Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, touch on the home screen. Checking Contact Details 1. From the home screen, touch 2.

  • Page 76: Importing, Exporting, And Sharing Contacts

    Importing, Exporting, and Sharing Contacts You can import/export contacts from/to the phone storage or a microSDXC card. This is especially useful when you need to transfer contacts between different devices. You can also quickly share your contacts using Bluetooth, Email, Gmail, Google Drive, or Messages. Import Contacts From the microSDXC Card or Phone Storage 1.

  • Page 77: Working With Favorite Contacts

    Share Contacts 1. From the home screen, touch 2. Touch > Settings > Export > Share all contacts. 3. Open the notification panel and touch Finished exporting contacts. 4. Choose how to share the contacts. The options available depend on the applications and services installed. NOTE: To share a few selected contacts, touch and hold one in the contact list and then touch the other ones you need.

  • Page 78: Managing Contacts With Labels

    Managing Contacts With Labels View Your Contact Labels 1. From the home screen, touch 2. Touch to view existing contact labels in the Labels section. 3. Touch a label to view contacts with that label. NOTE: To send a message or an email to all contacts with the label, touch the label and touch >...

  • Page 79: Managing Emergency Contacts And Information

    Delete a Label 1. From the home screen, touch 2. Touch and then touch a label. 3. Touch > Delete label. 4. Touch OK. The contacts themselves will not be deleted. Edit a Label 1. From the home screen, touch 2.
  • Page 80 Add Emergency Contacts You can add up to five contacts as emergency contacts. 1. From the home screen, touch > In Case of Emergency contacts. 2. Touch and, from the contact list, touch the contact you wish to be an emergency contact. To add multiple contacts, touch and hold one contact to select it.

  • Page 81: Searching For A Contact

    and other information that you think hospital personnel need to know in the corresponding fields. 3. Touch Searching for a Contact 1. From the home screen, touch 2. Touch to search. 3. Enter the contact name or other information (such as phone number) you want to search for.
  • Page 82 > More fields > Default ringtone. 3. Select a ringtone you like and touch OK. 4. Touch SAVE. NOTE: When selecting ringtones, touch Add ringtone to select an audio file in your phone or microSDXC card. Delete Contacts 1. From the home screen, touch 2.
  • Page 83 Separate Contact Information If contact information was linked in error, you can separate the information back into individual contacts on your phone. 1. From the home screen, touch 2. Touch a linked contact you want to separate. 3. Touch > View linked contacts > UNLINK. 4.

  • Page 84: Web Accounts

    Web Accounts Adding or Removing Accounts You can add multiple Google accounts, Microsoft Exchange ActiveSync® accounts, and other kinds of accounts, depending on the apps installed on your phone. Add an Account 1. Swipe up on the home screen and touch Settings > Accounts >...

  • Page 85: Configuring Account Sync

    Configuring Account Sync Configure Auto Sync Setting 1. Swipe up on the home screen and touch Settings > Accounts. 2. Touch Automatically sync app data to enable or disable automatic sync. 3. Touch OK. When automatic sync is turned on, changes you make to ...
  • Page 86 Change an Account’s Sync Settings 1. Swipe up on the home screen and touch Settings > Accounts. 2. Touch the account. 3. Touch Account sync. The Account sync screen appears, showing a list of information the account can sync. 4. When auto sync data is enabled, switch items on or off as you need.

  • Page 87: Email

    Email Swipe up on the home screen and touch Email. Use it to read and send emails from Microsoft Exchange ActiveSync, Gmail, Yahoo!®, and more. Setting Up the First Email Account 1. When you open Email for the first time, touch an email server and then enter your email address and password.

  • Page 88: Responding To An Email

    You can adjust how often your account downloads new emails. From your inbox, touch > Settings > name of the account > Sync settings > Sync frequency. Touch an option to select it. Responding to an Email You can reply to or forward an email that you receive. You can also delete emails and manage them in other ways.

  • Page 89: Writing And Sending An Email

    Delete an Email You can delete an email from its folder. You can also delete a batch of emails.  While reading a message, touch  While in a message list (for instance, the Inbox), touch the sender icon on the left and then touch NOTE: If you accidentally delete an email, touch UNDO to retrieve it.

  • Page 90: Managing Email Accounts

    3. Enter the email subject and compose the email text. 4. Touch to add audio files, images, videos, and other types of files as attachments. 5. Touch near the top right of the screen to send the message. Managing Email Accounts Add an Email Account After setting up your first email account (see Setting Up the First...

  • Page 91: Changing General Email Settings

    Remove an Email Account 1. Open the Email app. 2. Touch > Settings and touch the account you want to remove. 3. Touch Remove account from this device > OK. Changing General Email Settings General settings apply to all email accounts you add. 1.

  • Page 92: Messages

    Messages You can use Messages to exchange text messages (SMS), multimedia messages (MMS), and chat messages. Opening the Messages Screen Touch on the home screen. The Messages screen opens, where you can create a new message, search for messages, or open an existing conversation. ...
  • Page 93 3. Touch the Text message field and enter the message text. Touch to add emoji to your text message. 4. If you want to send a multimedia message, touch to add GIFs, stickers, location, contacts, or files to the message. To add pictures or videos to the multimedia message, touch select existing files or shoot new photos/videos.

  • Page 94: Replying To A Message

    Replying to a Message Messages you receive are appended to existing conversations of the same number. If the new message comes from a new number, a new conversation is created. 1. On the Messages screen, touch the conversation that has the message you want to reply to.

  • Page 95: Deleting Messages Or Conversations

    Deleting Messages or Conversations Delete a Message in a Conversation 1. On the Messages screen, touch a conversation. 2. Touch and hold the message you want to delete. 3. Touch > Delete. Delete Message Conversations 1. On the Messages screen, touch and hold the conversation you want to delete.

  • Page 96: Web Browser

    Web Browser Use Chrome to view web pages and search for information. Opening the Browser Touch on the home screen to launch the web browser. The browser also opens when you touch a web link—for example, in an email or a text message. 1.

  • Page 97: Downloading Files

    Switch Between Browser Tabs 1. Touch the icon. The number in the icon indicates the number of currently active browser windows. Opened web pages will be listed. Swipe up and down to see them all. 2. Touch a thumbnail to switch to that tab. NOTE: Swipe a thumbnail horizontally or touch to close the tab.

  • Page 98: Camera

    Camera You can take photos and record videos. Photos and videos are stored on the microSDXC card, if you have installed one, or to the phone’s internal storage. You can copy them to your computer or access them in the Photos app. Capturing a Photo 1.
  • Page 99 Number Function Change the flash setting. Change the camera settings. Turn on/off HDR or set it at auto. View pictures and videos you have taken. Capture a photo. Switch between the front and back cameras.

  • Page 100: Recording A Video

    Switch among the default PHOTO mode, VIDEO mode, PORTRAIT mode, WIDE mode, BOKEH mode, and more. Use auto-beauty mode or customize the personal options to beautify faces in the picture. Select a filter. 4. Lightly touch to take the picture. WARNING! Keep a safe distance when using the flash.

  • Page 101: Using Manual Camera Mode

    4. Touch to stop recording. NOTES:  You can pinch or spread your fingers on the screen to zoom in or zoom out before and during recording (not useable in wide-angle view).  When you touch the screen to focus during recording, you can touch and hold the focus box to lock the focus, or drag the exposure icon beside the focus up or down to adjust the...

  • Page 102: Using Portrait Mode

    to focus on. Touch and hold it to lock or unlock the focus. Touch the icons near the bottom of the preview area and  drag the sliders to adjust ISO, exposure, white balance, and interval for taking consecutive shots. 3.

  • Page 103: Using Other Camera Modes

    2. Touch to change the direction the photo should stretch out. 3. Touch and move the phone in the direction of the arrows on the screen. Take care to keep the arrows on the center line as you move. 4. Touch when you reach the end.
  • Page 104 NOTE: Some camera and video options will change in different camera modes. Options in Photo Mode (Back Camera)  Resolution: Set the resolution for your photo.  Timer: Set a time delay before the camera takes a picture automatically after you touch the shutter icon. ...
  • Page 105 Options in Portrait Mode and Bokeh Mode (Back Camera) Timer: Set a time delay before the camera takes a picture automatically after you touch the shutter icon. Options in Wide Mode (Back Camera)  Timer: Set a time delay before the camera takes a picture automatically after you touch the shutter icon.
  • Page 106 General Options  Add ZTE watermark automatically: Add the phone name as a watermark on the photo (not available in video-recording modes, panorama mode, or manual mode).  Add date watermark automatically: Add date as a watermark on the photo (not available in video-recording modes, panorama mode, or manual mode).

  • Page 107: Fm Radio

    FM Radio With the FM radio, you can search and listen to FM radio broadcast. Note that the quality of radio reception depends on the coverage of the radio stations in your area. A wired headset works as an antenna, so always connect a headset when using the FM radio. Scanning and Saving Channels 1.

  • Page 108: Other Options And Settings

    NOTES:  Touch to add the channel to Favorites, which are displayed at the bottom of the FM Radio screen.  Touch to listen to the radio through the phone speaker. Other Options and Settings To set the FM frequency range: FM radio frequency ranges differ among regions.

  • Page 109: Voice Recorder

    Voice Recorder Voice Recorder enables you to record and listen to voice memos. Recording a Voice Memo 1. Swipe up on the home screen and touch Voice Recorder. 2. Touch to select the audio format of the recording. 3. Touch to start recording.

  • Page 110: Playing A Voice Memo

    Playing a Voice Memo 1. Touch at the top right of the screen to see all recordings. 2. Touch the title of a memo to play it. During the playing, you can touch to change the play speed, or touch add an empty tag or photo tag.

  • Page 111: More Apps

    More Apps Calculator Swipe up on the home screen and touch Calculator to use the built-in calculator for some basic as well as advanced mathematical equations. NOTE: To see more calculator options, swipe left while holding the phone in portrait view or turn the phone to landscape view. Clock Swipe up on the home screen and touch Clock.
  • Page 112 NOTES:  To enable or disable existing alarms directly, touch the switches on the right side of each alarm.  Touch to set more alarm options in the Alarm section. Check World Time 1. Open the Clock app and touch the tab.

  • Page 113: File Manager

    Configure the Clock App Settings Open the clock app and touch to access options for alarm and timer. File Manager Quickly access all of your images, videos, audio clips, and other types of files on your phone and on the memory card. Swipe up on the home screen and touch File Manager.

  • Page 114: Weather

    Weather Swipe up on the home screen and touch Weather to get weather forecast. By default, only the weather forecast of your current location is displayed. Swipe down to update the weather data. You can also touch > > to remove to add more cities or touch cities or change their order.
  • Page 115  Find Device: Use Find My Device to locate, lock, or wipe your lost device remotely. The lost device must be signed in to a Google account.  Gmail: Send and receive emails via your Gmail account or other personal email accounts. ...

  • Page 116: Settings

    Settings Swipe up on the home screen and touch Settings. Settings contains most of the tools for customizing and configuring your phone. In some menus, you may need to touch Advanced to see all the options. At the top of the Settings screen, you can see setting suggestions. Touch to check or customize the recommended settings.
  • Page 117 off when airplane mode is on. Hotspot & Tethering Open Settings and touch Network & internet > Hotspot & tethering to share your phone’s mobile data connection with PCs or other devices. See Sharing Mobile Data Through Tethering. Data Saver Open Settings and touch Network &...

  • Page 118: Connected Devices

    network. VPNs are commonly deployed by corporations, schools, and other institutions to let people access local network resources when not on campus, or when connected to a wireless network. Depending on the type of VPN you are using, you may be required to enter your login credentials or install security certificates before you can connect to your VPN.

  • Page 119: Apps & Notifications

    device to pair new Bluetooth devices or touch Connection preferences to configure Bluetooth settings (See Connecting to Bluetooth Devices), wireless display, printer services, Chromebook connections, Android Auto, and Nearby Share (See Sharing Files With Nearby Devices). When your phone is connected to a computer via USB, you can touch Connected devices >...
  • Page 120 Notifications Open Settings and touch Apps & notifications > Notifications to manage app notifications. Screen Time Open Settings and touch Apps & notifications > Screen time to find out how much time you spend on the phone and set daily time limits for most apps.

  • Page 121: Battery

    Wireless Emergency Alerts Open Settings and touch Apps & notifications > Wireless emergency alerts to manage options for receiving emergency alert messages. Special App Access Open Settings and touch Apps & notifications > Special app access to set special access and authorizations of apps. Battery Open Settings and touch Battery to view the battery level, check what has been using the battery, and optimize battery use.

  • Page 122: Display

    NOTE: To record the screen and save it as a video, swipe down the status bar with two fingers and touch Record screen in the Quick Settings panel. Touch to mute or unmute the audio for the recording. Then touch to start recording to pause or stop.

  • Page 123: Storage

    (see Using Do Not Disturb Mode), set up ringtones (see Changing the Ringtone or Notification Sound), or control system sounds (see Turning System Sounds On/Off). Storage Open Settings and touch Storage to check memory information for your microSDXC card and phone storage. ...

  • Page 124: Location

    Location Open Settings and touch Location to manage location services to help your phone and apps determine your location. To use location-related apps, such as finding your location on Google Maps, you must have location services turned on. You can also check the apps that recently requested your location data, manage location permission for each app, turn on/off Wi-Fi and Bluetooth scanning, and control other location-related services.
  • Page 125  Screen lock: Secure your phone and personal data with a screen lock (see Protecting Your Phone With a Screen Lock). After you set a pattern, PIN, or password as the screen lock, touch beside Screen lock to set the following options. Make pattern visible: Show the pattern as you draw it.

  • Page 126: Accounts

    Change SIM PIN: Change the PIN used to access the  nano-SIM card. NOTE: Put all your confidential passwords in a safe place for future use. If you enter the wrong SIM PIN more times than allowed, your nano-SIM card will be locked and you cannot access the mobile network.

  • Page 127: Digital Wellbeing & Parental Controls

    Digital Wellbeing & Parental Controls Open Settings and touch Digital Wellbeing & parental controls to get information about how you spend time on your phone, like how often you unlock it and how long you use each app. You can use that information to improve your digital wellbeing. You can also help your child balance their screen time with the Family Link app.

  • Page 128: Google

    Google Open Settings and touch Google to manage settings for your Google account and Google services. System Languages & Input Open Settings and touch System > Languages & input to configure options related to system language, input methods, speech input and output as well as mouse/trackpad pointer. ...
  • Page 129  Pointer speed: Select how fast the pointer/mouse should scroll when you connect the phone to a trackpad or mouse accessory.  Text-to-speech output: Select the speech synthesis engine or change its settings, select the output language, set speech rate and pitch, and play a brief sample of the speech synthesizer.

  • Page 130: About Phone

    factory default status. Multiple Users Open Settings and touch System > Multiple users to manage the user accounts of your phone. Turn on the switch at the top to use the multiple users feature. You can share your phone with other people by creating additional users.

  • Page 131: System Updates

    System Updates Open Settings and touch System updates to check for system updates and install them when they become available. You can also view update history, use Smart Updates to install security updates automatically, or use Software Upgrade Assistant installed on your computer to install updates to the phone via a USB cable (see Connecting to Your Computer via USB).

  • Page 132: Upgrading The Phone Software

    Use your PC to download and upgrade package to your microSDXC card and install it to your phone from the card. NOTE: Visit the ZTE official handset service support website Z-Community (https://community.zteusa.com) to learn more about the above upgrade methods, as well as which phones and...

  • Page 133: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible Causes Possible Solution...
  • Page 134 Problem Possible Causes Possible Solution End the call and dial Poor network link quality again. You may be on the part of your switched to a service provider. better-quality network link or phone line. Echo or noise End the call and dial again.
  • Page 135 Problem Possible Causes Possible Solution The standby time is related to your service provider system If you are located in an configuration. The same area where signaling is phone used with different weak, temporarily power service providers’ systems off the phone. will not provide exactly the same length of standby time.
  • Page 136 Problem Possible Causes Possible Solution The nano-SIM card has Take the nano-SIM card to malfunctioned or is your service provider for damaged. testing. nano-SIM The nano-SIM card is Insert the nano-SIM card card error inserted improperly. properly. Use a soft, dry cloth to Debris is on the nano-SIM clean the nano-SIM card card contacts.
  • Page 137 Problem Possible Causes Possible Solution Contact your service provider. If the service You have entered an PIN Code provider provides the incorrect PIN code three blocked nano-SIM card’s PUK consecutive times. code, use the PUK code to unlock the nano-SIM card. Uninstall the software Phone that may cause the...

  • Page 138: For Your Safety

    For Your Safety General Safety Don’t make or receive phone calls while driving. Never text while driving. Keep your phone at least 10 mm (0.4 inches) away from your body while making calls. Small parts may cause choking. Your phone can produce a loud sound. To prevent possible hearing damage, do not listen at high volume levels for long periods.

  • Page 139: Radio Frequency (Rf) Energy

    Turn off when near explosive materials or liquids. Don’t use at gas stations. Your phone may produce a bright or flashing light. Don’t dispose of your phone in fire. Avoid extreme temperatures. Avoid contact with liquids. Keep your phone dry. Do not attempt to disassemble your phone.
  • Page 140 certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body with the separation of 0.4 inches (10 mm). Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value.

  • Page 141: Fcc Regulations

    SAR compliance for body-worn operation is based on a separation distance of 0.4 inches (10 mm) between the unit and the human body. Carry this device at least 0.4 inches (10 mm) away from your body to ensure RF exposure level compliant or lower to the reported level.

  • Page 142: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones

    radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna. ...
  • Page 143 compliant with FCC HAC regulations (ANSI C63.19- 2011). While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise and phones also vary in the amount of interference they generate.

  • Page 144: Distractions

    M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch”...

  • Page 145: Product Handling

    Operating Machinery Full attention must be given to operating the machinery in order to reduce the risk of an accident. Product Handling General Statement on Handling and Use You alone are responsible for how you use your phone and any consequences of its use.
  • Page 146 Do not carry your phone in your back pocket as it could break when you sit down. Battery Safety  Using ZTE-unapproved or incompatible battery, charger or power adapter may damage your device, shorten its lifespan or cause a fire, explosion or other hazards. ...
  • Page 147  If the battery damages or shows signs of swelling or leakage, please stop use immediately and contact ZTE or a ZTE-authorized service provider for replacement. Small Children Do not leave your phone and its accessories within the reach of small children or allow them to play with it.
  • Page 148 Your phone contains small parts with sharp edges that may cause an injury or may become detached and create a choking hazard. Demagnetization To avoid the risk of demagnetization, do not allow electronic devices or magnetic media close to your phone for a long time. Electrostatic Discharge (ESD) Do not touch the metal connectors on the nano-SIM card and the microSDXC card.
  • Page 149 Seizures/Blackouts The phone can produce a bright or flashing light. A small percentage of people may be susceptible to blackouts or seizures (even if they have never had one before) when exposed to flashing lights or light patterns such as when playing games or watching video.

  • Page 150: Electrical Safety

    Loud Noise This phone is capable of producing loud noises, which may damage your hearing. Turn down the volume before using headphones, Bluetooth headsets or other audio devices. Phone Heating Your phone may become warm during charging and during normal use.

  • Page 151: Radio Frequency Interference

    in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorized service center. Radio Frequency Interference General Statement on Interference Care must be taken when using your phone in close proximity to personal medical devices, such as pacemakers and hearing aids.

  • Page 152: Explosive Environments

    Medical Equipment Turn off your wireless device when you are requested to do so in hospitals, clinics or healthcare facilities. These requests are designed to prevent possible interference with sensitive medical equipment. Aircraft Turn off your wireless device whenever you are instructed to do so by airport or airline staff.
  • Page 153 contains chemicals or particles, such as grain, dust, or metal powders. Blasting Caps and Areas Power off your mobile phone or wireless device when in a blasting area or in areas where signs are posted to power off “two-way radios” or “electronic devices” to avoid interfering with blasting operations.

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