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Summary of Contents for uAttend DR Series
- Page 1 DR Series Time Clocks Product Manual DR2000 Voice Control and Facial Recognition DR2500 Voice Control, Facial Recognition + Temperature Reader...
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Page 2: Table Of Contents
YOUR UATTEND ACCOUNT . . . . . . . . . . . . . . . . . . . -
Page 3: Introduction
INTRODUCTION Setting up your uAttend DR2000/DR2500 requires connecting your time clock to the cloud portal . First, we’ll set up the cloud, then the time clock . Once you’ve completed the following six easy steps, your employees can start punching in! 1. -
Page 4: Your Uattend Account
CREATE YOUR uATTEND ACCOUNT Before you can set up your new uAttend Time Clock, you will need to set up your uAttend Cloud Account . Open your web browser and visit www.TrackMyTime.com/signup then follow the prompts . Here are some helpful tips to make the setup as smooth as possible. - Page 5 . Your plan is month-to-month and can be changed at any time . Your login URL is going to become the “web address” for your company’s uAttend Portal . For example, “The Great Cookie Co” may become trackmytime.com/gr8cookieco trackmytime.com/gr8cookieco...
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Page 6: Departments
ADD DEPARTMENTS Departments are used to group employees together within the uAttend system . The uAttend Setup Wizard will create a default department, which you can modify as needed . You can create more departments within your account and choose other department settings, such as overtime and punch rounding rules . -
Page 7: Employees
. Change the size of your plan at any time by selecting your user icon in the upper right corner of your uAttend Portal, then selecting “My Account” from the drop down menu . -
Page 8: Temperature Reader Settings
. 5 . Temperature Reporting: Choose how employee temperatures will be recorded in your uAttend account as either “Actual Temperature” or “Pass/Fail .” 6 . Temperature Lockout Message: This message will display on the time clock screen if an employee is locked out of punching . - Page 9 INDIVIDUAL TIME CLOCK TEMERATURE READER SETTINGS Individual temperature reader settings are optional . If you have multiple time clocks and at least one requires different temperature reader settings from your default selection, proceed with the next steps . 1 . From the Settings > Punch Management screen, select Edit next to the name of the time clock you wish to apply individual 10:17 AM PDT Wednesday, November 30, 2018...
- Page 10 ACTIVATE YOUR TIME CLOCK The DR series time clocks allow for easy set up with LAN or WiFi connection . ACTIVATION VIA LAN 1. Attach a LAN cable to your clock and router, then plug your clock into a power outlet a .
- Page 11 Passcode a . This 5-digit code will be used to access administrator-only functions . If you ever lose it, it can be recovered by visiting your uAttend Account . 7. Clock setup is now complete! ACTIVATION VIA WIFI 1. Plug your clock into a power outlet a .
- Page 12 . This 5-digit code will be used to access administrator-only functions . If you ever lose it, it can be recovered by visiting your uAttend Account . 7. Clock setup is now complete! QUESTIONS? Call 800-518-8925 or email support@trackmytime .com...
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Page 13: Wall Mount
WALL MOUNT Everything you need to mount your timeclock to the wall is included in your purchase: metal back plate, LAN cord, power adapter, four drywall anchors, four screws, and two small bracket screws . You will need your own Phillips-head screwdriver . -
Page 14: Face Templates
REGISTERING FACE TEMPLATES Before registering face templates, please ensure you have added the employee to your online uAttend account as outlined in Section 4 . 1 . Tap the PIN icon in the bottom right-hand corner of the time clock screen and enter your Administrator PIN . -
Page 15: Menus
ADMINISTRATOR MENU OPTIONS The Administrator menu can be accessed with the Administrator PIN you chose during device setup . It can be found in your clock details at Settings > Punch Management in your online account . Here are the different settings and tools within the Administrator menu: 1. - Page 16 b. Time i . Time Zone – The Time Zone the clock is located in . ii . Time Format – 1 . 12 hour – Standard 12-hour format with AM and PM settings . 2 . 24 hr – Also known as Military time .
- Page 17 Device ID The number used to identify the clock in the uAttend portal . g. Upload Database This will send your database to Workwell Technologies for diagnostic purposes . 3. Network a. Network Connection: i . WiFi 1 . Scroll the list...
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Page 18: Add/Remove Temperature Reader
ADD/REMOVE TEMPERATURE READER Unless you’ve purchased a temperature reader to add to your DR2000 or you are troubleshooting an issue, there should be no need to add or remove the temperature reader from your device . Should you need to add or remove the temperature reader, follow the simple steps below . -
Page 19: Troubleshooting
TROUBLESHOOTING See the following table for help with the error messages that you might encounter with your DR Series Time Clock . ERROR MESSAGE NOTES CANNOT CONNECT If clock is not currently plugged into any TO INTERNAL networking device or the networking... -
Page 20: Limited Warranty
DEVICE LIMITED WARRANTY This Warranty covers all uAttend Devices and any Devices which may now or in the future be connected to your uAttend Account . A . Warranty and Warranty Periods . Workwell Technologies, Inc . (“WWTech”) warrants only to the original Purchaser... - Page 21 be in writing and signed by authorized representatives of WWTech to be valid, binding, and enforceable . WWTech does not assume responsibility for any specific application to which any products or parts are applied including, but not limited to, compatibility with other equipment . All statements, technical information, or recommendations relating to the products or parts are based upon tests believed to be reliable, but do not constitute a...
- Page 22 F . Return Appointment Process . As a condition precedent to the above Limited Warranty, the end user must: 1 . Obtain a return material authorization (RMA) from WWTech, which will include an RMA number that must be prominently displayed on the outside of the shipping container .
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Page 23: Safety Information
SAFETY INFORMATION IMPORTANT SAFEGUARDS FOR SAFE OPERATION & USE SAVE THESE INSTRUCTIONS. THIS PRODUCT IS FOR COMMERCIAL USE ONLY . The time clock is an electrical device . In order to reduce the risk of fatal electrical shock and fire, basic safety precautions should be followed, including the following: 1 . - Page 24 Questions? Call 800-518-8925 Text 760-278-6623 Email support@trackmytime .com Visit support .trackmytime .com Designed, Developed, and Supported by Workwell Technologies, Inc . © Workwell Technologies, Inc . All rights reserved . 2777 Loker Avenue Suite A Carlsbad CA 92010 workwelltech .com Rev: 01/2021...
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