GE GTWN4000M Owner's Manual page 9

OPERATION
Washer won't operate
Movement inside machine Shifting mechanism is
when shut off
Basket seems loose
PERFORMANCE
Clothes too wet
Colored spots
Grayed or yellowed
clothes
Lint or residue on
clothes
Possible Causes
Washer is unplugged
Water supply is turned off
Controls are not set properly
Lid is open—safety feature
prevents agitation and
spinning when lid is up
Circuit breaker/fuse is
tripped/blown
Timer knob not pulled
Lid magnet missing
disengaging the motor
Basket moves or rotates freely • Washer basket does not have a traditional brake. Basket will
Possible Causes
Incorrect spin cycle
selected
Incorrect use of fabric
softener
Dye transfer
Not enough detergent
Hard water
Water is not hot enough
Washer is overloaded
Detergent is not
dissolving
Dye transfer
Clothes are air or line dried
Incorrect sorting
Washing too long
Detergent not dissolving
Overloading
Incorrect use of fabric
softener
What To Do
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
• Check controls.
• Close lid and reset cycle, to the beginning if necessary.
• Check house circuit breakers/fuses. Replace fuses or
reset breaker. Washer should have separate outlet.
• Pull timer knob.
• Call for service.
• When the machine is manually turned off, the shifter will
disengage the motor before completely shutting down.
If lid is raised before the motor is disengaged, the process will
stop and will resume when lid is closed.
move freely. This is normal.
What To Do
• Make sure the spin cycle selected matches the load you are
washing. Some fabrics will feel wetter when rinsed with cold water.
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Make sure you have selected the Fabric Softener option.
• Pretreat stain and rewash.
• Sort whites or lightly colored items from dark colors.
• Use more detergent (especially with larger loads).
Be sure to follow detergent manufacturer's directions.
• Use a water conditioner like Calgon brand or install
a water softener.
• Make sure water heater is delivering water at
120°F–140°F (48°C–60°C).
• Select load size to match clothes load.
• Add detergent before you load items.
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
• If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
• Separate lint producers from lint collectors.
• Wash small loads for a shorter time than larger loads.
• Add detergent before you load items.
• Try a liquid detergent.
• Use warmer water temperature.
• Load clothes in the washer basket. Adjust load size based on
item size and material.
• Make sure load size selected matches clothes load size.
• Check fabric softener package for instructions
and follow directions for using dispenser.
• Make sure you have selected the Fabric Softener option.
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