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AMS SENSIT II 35 Operation And Service Manual

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SEN SI T I I GLASS FRON T V EN DOR
OPERAT I ON AN D SERV I CE M AN U AL
Models 35 and 39
AUTOMATED MERCHANDISING SYSTEMS
255 WEST BURR BLVD.
KEARNEYSVILLE, WV 25430
304-725-6921, Fax 304-725-6983
www.amsvendors.com
Snack
VCB (Visi-Combo)
VCF (Visi-Diner and Milk)
INTERNATIONAL A.M.S. S DE RL DE CV
KM. 9 CARR. AL CASTILLO NO. 8200
MPIO. DE EL SALTO, JAL. MEXICO 45680
5233-36-88-07-17, Fax 5233-3-6-88-13-14
info@amsvendors.com
- e-mail:
L0071, Rev. M

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  • Page 1 L0071, Rev. M SEN SI T I I GLASS FRON T V EN DOR OPERAT I ON AN D SERV I CE M AN U AL Models 35 and 39 Snack VCB (Visi-Combo) VCF (Visi-Diner and Milk) AUTOMATED MERCHANDISING SYSTEMS INTERNATIONAL A.M.S.
  • Page 2 L0071, Rev. M...

  • Page 3: Table Of Contents

    AM S SEN SI T I I GLASS FRON T V EN DOR L0071, Rev. M CONTROL BOARD TABLE OF CONTENTS 3.2.1 Program Chip 3.2.2 Mode Switch Para Title Page 3.2.3 DEX Jack TABLE OF CONTENTS VEND SENSOR 3.3.1 Emitter TABLE OF FIGURES 3.3.2 Detector...
  • Page 4 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 6.8.3 Change Bill 6.8.4 Hold Lost Credit TRAY ADJUSTMENT AND 6.8.5 Multi-Vend CONFIGURATION 6.8.6 Lev2 Coin Mech SNACK, CANDY, AND FOOD TRAY OPTIONS 5.1.1 Removal 6.9.1 Message...

  • Page 5: Table Of Figures

    AM S SEN SI T I I GLASS FRON T V EN DOR L0071, Rev. M REPLACING FLOURESCENT BULBS DEFROSTING THE EVAPORATOR COIL TESTING THE TEMPERATURE SYSTEM (H & S) 8.10 PC UTILITY LOADING INSTRUCTIONS 8.10.1 Requirements 8.10.2 Installation 8.10.3 Startup 8.10.4 Toolbar...
  • Page 6 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR...

  • Page 7: Introduction

    AM S SEN SI T I I GLASS FRON T V EN DOR L0071, Rev. M 1.0 INTRODUCTION Congratulations on the purchase of your new AMS Sensit II vendor. All Sensit II models, including Snack, Visi- 1.2.1 H&S Specifications Combo, Bottle and Food Combo, Visi-Diner and Milk, are versatile, high-capacity vending machines.

  • Page 8: Model Number Breakdown

    AMS vendors will support all NAMA-approved 1.4.1 Operating Environment Multi-Drop Bus (MDB) coin mechanisms, bill validators and AMS vendors are designed for indoor use only. card readers. Where applicable, it will also support the Indoor temperatures must be between 33°F (1°C) and “Executive Mechanism”...
  • Page 9 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR Figure 1.2 35” Cabinet Dimensions (For Reference Only)
  • Page 10 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR Figure 1.3 39” Cabinet Dimensions (For Reference Only)

  • Page 11: Standard Helix Configurations

    1.5 STANDARD HELIX CONFIGURATIONS 1.5.1 Model 35 Snack 15 15 18 18 18 24 24 24 18 18 18 18 18 18 24 24 18 18 18 18 18 18 18 18 AMS 35-624 AMS 35-628 AMS 35-632 313 UNITS 418 UNITS...

  • Page 12: Model 35 Vcb Visi-Combo

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 1.5.2 Model 35 VCB Visi-Combo Model 35-VISI-COMBO 292 UNITS Available Helix Sizes: 2 ½ Inch (63mm) 20120-07 7 Pitch, 2 5/8” (66mm) Opening 20120-10 10 Pitch, 1 7/8”...

  • Page 13: Model 35 Vcf Visi-Diner

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 1.5.3 Model 35 VCF Visi-Diner Model 35-FOOD 144 UNITS Available Helix Sizes: 2 ½ Inch (63mm) 20120-07 7 Pitch, 2 5/8” (66mm) Opening 20120-10 10 Pitch, 1 7/8”...

  • Page 14: Model 35 Milk

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 1.5.4 Model 35 Milk Model 35-Milk Model 35-Milk 216 UNITS 252 UNITS Available Helix Sizes: 3 Inch (76mm) 21336 6 Pitch, 3 1/2” (88mm) Opening (Bottle / Milk Trays Only)

  • Page 15: Model 35 Bottle And Food Combo

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 1.5.5 Model 35 Bottle and Food Combo Model 35-BOTTLE-FOOD COMBO 168 UNITS Available Helix Sizes: 3 Inch (76mm) 21336 6 Pitch, 3 1/2” (88mm) Opening (Bottle / Milk Trays Only) 4 Inch (102mm) 21465-05...

  • Page 16: Model 39 Snack

    1.5.6 Model 39 Snack 18 18 18 18 18 18 18 18 18 18 15 15 18 18 18 18 18 24 24 24 15 15 15 15 18 18 24 24 24 24 AMS 39-630 AMS 39-635 AMS 39-640 370 UNITS...

  • Page 17: Model 39 Vcb Visi-Combo

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 1.5.7 Model 39 VCB Visi-Combo 15 15 15 15 15 18 18 18 18 18 Model 39-VISI-COMBO 386 UNITS Available Helix Sizes: 2 ½ Inch (63mm) 20120-07 7 Pitch, 2 5/8”...

  • Page 18: Model 39 Vcf Visi-Diner

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 1.5.8 Model 39 VCF Visi-Diner Model 39-FOOD 180 UNITS Available Helix Sizes: 2 ½ Inch (63mm) 20120-07 7 Pitch, 2 5/8” (66mm) Opening 20120-10 10 Pitch, 1 7/8”...

  • Page 19: Model 39 Milk

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 1.5.9 Model 39 Milk Model 39-Milk Model 39-Milk 240 UNITS 288 UNITS Available Helix Sizes: 3 Inch (76mm) 21336 6 Pitch, 3 1/2” (88mm) Opening (Bottle / Milk Trays Only) 1-13...

  • Page 20: Model 39 Bottle And Food Combos

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 1.5.10 Model 39 Bottle and Food Combo Model 39-Bottle And Food Combo Model 39-Bottle And Food Combo 241 UNITS 197 UNITS Available Helix Sizes: 3 Inch (76mm) 21336 6 Pitch, 3 1/2”...

  • Page 21: Safety

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 2.0 SAFETY Some electrical components have a green or 2.1 COMMITMENT TO SAFETY Automated Merchandising Systems Inc. is green/yellow ground wire attached to a grounding point in committed to designing and producing a safe product.

  • Page 22: Vendor Tipping

    Never use unauthorized parts, or use parts for anything other than their intended application. 2.3 TEST STANDARDS AMS vending machines bearing the ETL mark have been tested for compliance with one of the following standards: 2.3.1 Standard for Refrigerated Vending Machines...

  • Page 23: Vendor Systems/Components

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 3.0 VENDOR SYSTEMS AND COMPONENTS 3.3 VEND SENSOR 3.1 SENSIT II SYSTEM THEORY OF OPERATION 3.3.1 Emitter The emitter, inside a protective housing, is located 1.

  • Page 24: Coin Box

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR The evaporator fan runs continuously to circulate air 3.4.3 Coin Box The coin box is located below the changer, behind a within the cabinet. A temperature sensor located near the separate door, and is used to hold overflow coins when the evaporator measures the temperature of air entering the evaporator.

  • Page 25: Divider

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 3.7.3 Divider The divider separates product columns on the tray. 3.9 POWERED VENTILATION SYSTEM (OPTIONAL) Two horizontal slots in the divider allow for the installation On vendors equipped with a powered ventilation of a candy pusher.
  • Page 26 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR...

  • Page 27: Vendor Preparation And Installation

    AM S SEN SI T I I GLASS FRON T V EN DOR L0071, Rev. M 4.0 VENDOR PREPARATION AND INSTALLATION Setting up a vendor has been divided into three stages. Step 4.1 confirms power availability. Step 4.2 is 4.1.4 Requerimiento de Servicio Eléctrico para accomplished in the customer’s shop.

  • Page 28: Vendor Preparation

    Place the mounting holes over the threaded studs and reinstall the nuts. Some devices may require Plug the power cord into the vendor’s IEC receptacle spacers, which are available from AMS (Part Number but do not plug into a wall outlet at this time. 20258).

  • Page 29: Test Loading And Configuration

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR Carefully press in on the the label until it bows enough 4.2.5 Test Loading and Configuration Before putting the vendor on location, it is a good to snap into the top groove of the extrusion.

  • Page 30: Leveling The Vendor

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR Figure 4.3). The closed end of the false leg should be facing forward. 4.3.3 Leveling the Vendor For safe operation the vendor must be level. Install screws through the holes and tighten until snug.

  • Page 31: Tray Adjustment And Configuration

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 5.0 TRAY ADJUSTMENT AND CONFIGURATION The trays in AMS Sensit II vendors are highly configurable. Practically any combination of wide and 5.2.2 Installation: narrow columns can be set up on a tray. Before changing...

  • Page 32: Installation

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR After changing the tray configuration, it will be 5.3.2 Installation necessary to reconfigure the motor matrix. Refer to Section 4.2.6 Configuring Motors. To reinstall the rail in the new position, locate the rear “T”...

  • Page 33: Bottle Alignment Device

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR To remove, press down and rearward on the top sideways (refer to Figure 5.3). Four pusher bars are mounting tab, then pull the lower mounting legs out of provided with the standard glass front vendor.
  • Page 34 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR Figure 5.4 1.5” HELIX TRAY...

  • Page 35: Service Programming

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 6.0 SERVICE PROGRAMMING SERVICE MODE Access the service mode by pressing the mode 1. SELECT TUBE 1-5 - To dispense coins, press 1 switch on the control board (refer to Figure 3.1). After through 5 (for a 5-tube changer) to dispense from tubes displaying any errors, the first function is displayed.

  • Page 36: Price Settings

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR Selections can be any combination of 4. VIEW LOG – View the temperatures recorded in the tray and column. cooling log. The reading number, temperature, date * SAVE –...

  • Page 37: Delayed Stop

    2 device. Vendor must be powered down before change will take Example: Entering 8 will program a delay effect. AMS recommends that this option remain as “N” for of 0.8 seconds. The user can save the programmed delay to the 6.9 OPTIONS...

  • Page 38: Prize

    AM S SEN SI T I I GLASS FRON T V EN DOR For example, to display the letters TUV enter *34E. In KEY 2: ABC2 KEY 7: PQRS7 another example, to display AMS IS #1 enter AM *S H E KEY 3: DEF3 KEY 8: TUV8 *D H **E1.
  • Page 39 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR If set to “Y”, the vendor will use the product sensor To choose different selections to block in time (optional) to determine if there is product in the delivery bin. period #1 select NO.
  • Page 40 As of displaying “HEALTH AND SAFETY ON.” To use this writing, AMS does not supply such accessory devices and cannot offer technical assistance for such devices. This EnergySensit the Health and Safety feature must be feature is provided only as a convenience to those users of off.

  • Page 41: Speech

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 6.16 PROGRAM QUICK REFERENCE Programming instructions can also be found on the back of the vend door near the control board. SERVICE MODE - Open door and press the mode switch on the control board to enter SERVICE MODE.
  • Page 42 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR...

  • Page 43: Troubleshooting

    41°F or below. Unless otherwise specified by regulatory code by pressing “0”. Once all errors are cleared, “ACCT- agencies, AMS recommends setting the temperature to DATA” will be displayed. Refer to the next section for a 40°F when vending perishable food products.
  • Page 44 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 7.3.3 Error Code Causes and Solutions – Continued ERROR CODES – CAUSES AND SOLUTIONS Top Level Sub Level Causes Solutions Error Code Code The door was open too long, warm product was loaded, the door was not closed OUT OF The internal temperature did not reach...

  • Page 45: Clearing Jammed Motor

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 3 Error Code Causes and Solutions – Continued ERROR CODES – CAUSES AND SOLUTIONS Top Level Sub Level Causes Solutions Error Code Code Remove any products or other objects in the bottom, or in sensor openings in ends of the PROD.
  • Page 46 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 7.7 MACHINE TROUBLE SHOOTING CHART – CONTINUED Symptom Possible Cause Remedy Options set for “Free Vend” Scroll to Free Vend and change to N Changer unplugged.

  • Page 47: Maintenance

    8.0 MAINTENANCE 8.2 CLEANING THE REFRIGERATION UNIT 8.1 REPLACING THE PROGRAM CHIP AMS recommends cleaning the refrigeration unit at least twice a year under normal conditions, more often in Occasionally it may be necessary to replace the program dusty environments.

  • Page 48: Cleaning The Bottom Screen

    If the base is made without these large holes contact AMS to arrange for a Non-Freezing 8.5 CLEANING THE PLASTIC DOOR LINER Evaporator Drain Pan Kit (refer to Kit Drawing Some vendors use a door liner made from ABS 21351).

  • Page 49: Testing The Temperature System (H & S)

    (including a cool-down time if needed). 8.10.4 Toolbar 8.10 PC UTILITY LOADING INSTRUCTIONS The AMS Utility tool bar is located in the upper left hand of the screen An AMS vendor designed for vending food meets or exceeds standards for Health and Safety (H&S), and H&S...

  • Page 50: Program Screens

    USER MESSAGE: may be up to 50 characters, including lower case and additional 8.10.5 Program Screens The AMS Utility programs are located in a column on punctuation marks not available through the the left side of the screen. keypad.

  • Page 51: Software Operation

    Save the configuration file for future use. Unplug the cable from the vendor control board. Unplug the vendor. The AMS Sensit II Utility may be left on the PC as convenient. Change to other programs or shut off the PC as desired.
  • Page 52 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR...

  • Page 53: Wiring Diagram

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 9.0 WIRING DIAGRAM Figure 9.1 Typical Wiring Diagram, Sheet 1 of 4...
  • Page 54 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR Figure 9.1 Wiring Diagram, Sheet 2 of 4...
  • Page 55 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR Figure 9.1 Typical Wiring Diagram, Sheet 3 of 4...
  • Page 56 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR Figure 9.1 Typical Wiring Diagram, Sheet 4 of 4...

  • Page 57: Supported Dex Fields

    L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 10.0 SUPPORTED DEX FIELDS CA101 Coin mechanism serial number CA102 Coin mechanism model number CA103 Coin mechanism software revision CA201 Value of cash sales since initialization CA202 Number of cash vends since initialization CA203...
  • Page 58 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR EA401 Date of installation EA402 Time of installation EA403 Installation terminal/interrogator identification EA701 Number of power outages since last reset EA702 Number of power outages since initialization EA301 Number of reads since initialization EA302...

  • Page 59: Optional Equipment

    The dual pane glass window is insulated and features a thicker pane on the exterior side. P/N 3302, AMS Sensit II Utility CD P/N 20786, Harness, Chip Programming Load Sensit II software into the vendor, configure the vendor software, and/or download files using the AMS Utility software, the cable and the vendor software 11-1...
  • Page 60 L0071, Rev. M AM S SEN SI T I I GLASS FRON T V EN DOR 11-2...

  • Page 61: Warranty

    All defective components, at the option of AMS, are to be returned, properly packaged, freight prepaid, to AMS or to the authorized dealer or distributor from whom the equipment was purchased for verification of the defect. Prior to returning any parts for replacement the customer is to contact the AMS Service Department at (304) 725-6921 for return authorization.
  • Page 62 12-2...

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