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Starmon
Troubleshooting manual
Star-Oddi Starmon Troubleshooting Manual
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Connecting to the Recorder
Communication Errors
Defining the Com Port for USB Serial Converter
CRC Error
Disable CRC Check
Updating Settings to Recorder Fault
Comparison Test Error
Starting a New Measurement Sequence
Communication Errors
Retrieving Data from the Recorder
Communication Errors
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Trouble-shooter
for
Starmon
Skeidaras 12
210 Gardabaer
Iceland
Tel: +354 533 6060
star-oddi@star-oddi.com
www.star-oddi.com
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Summary of Contents for Star-Oddi Starmon
Page 1
Trouble-shooter Starmon Skeidaras 12 210 Gardabaer Iceland Tel: +354 533 6060 star-oddi@star-oddi.com www.star-oddi.com...
Page 2: Table Of Contents
Updating Settings to Recorder Fault ..............7 Comparison Test Error ..................7 Starting a New Measurement Sequence ..........8 Communication Errors ................8 Retrieving Data from the Recorder ............9 Communication Errors ................9 ©2014 Star-Oddi. All Rights Reserved Page 1...
Page 3: Connecting To The Recorder
Wizards menu in the software. The wizard will display all the com ports available. Plug in the USB cable and the selected com port will turn green. Figure 1.1 ©2014 Star-Oddi. All Rights Reserved Page 2...
Page 4
First connect the USB serial converter to a USB port. Open the Control Panel under the Start menu and open the Device Manager. Figure 1.3 ©2014 Star-Oddi. All Rights Reserved Page 3...
Page 5
User Manual Trouble-shooter for Starmon Click on Ports (COM&LPT). Figure 1.4 Double click on USB Serial Port and select Port Settings. Figure 1.5 ©2014 Star-Oddi. All Rights Reserved Page 4...
Page 6: Crc Error
The reason why a CRC error occurs is most likely due to bad communication condition. Check section 1.1. It is possible to disable the CRC check while connecting. This is done under Settings Connection in the software. Normally, the ©2014 Star-Oddi. All Rights Reserved Page 5...
Page 7: Disable Crc Check
If this is the case please contact Star-Oddi Retrieve data from the short test Recorder Retrieve Data. Analyse the data and verify that the values are correct. ©2014 Star-Oddi. All Rights Reserved Page 6...
Page 8: Updating Settings To Recorder Fault
If the data echo check is enabled it is guaranteed that the information file was transferred correctly to the recorder, therefore it is OK to disable the comparison test. ©2014 Star-Oddi. All Rights Reserved Page 7...
Page 9: Starting A New Measurement Sequence
The user is prompted to try starting the recorder again in a new measurement sequence. If instead, the user chooses to connect to the recorder again, a CRC error will most likely occur. In that case, the user should disable the CRC check (Settings Connection). ©2014 Star-Oddi. All Rights Reserved Page 8...
Page 10: Retrieving Data From The Recorder
CRC register in the recorder is probably corrupt. Thus when connecting again to the recorder, a CRC error will likely occur. In this case, the CRC check should be disabled, as described under CRC error in chapter 1.3. ©2014 Star-Oddi. All Rights Reserved Page 9...
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