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USER'S MANUAL
Golden Interstar HD FTA S2+
Bedienungsanleitung
User manual
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Questions and answers

Deborah Simpson
May 19, 2025

Upgraded box , still lost all channels , I said no info , no signal , whats the problem , i have scan channels , is it the satalight dish , that may have moved .

1 comments:
Mr. Anderson
May 23, 2025

Yes, a misaligned satellite dish could be the issue. The context shows that signal strength and quality indicators are used for alignment, and if misaligned, the box may lose signal. Also, after an upgrade, settings might reset, which could affect channel data or dish position. Therefore, dish misalignment is a possible cause for losing all channels and signal after an upgrade.

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Summary of Contents for golden interstar HD FTA S2+

  • Page 1 USER’S MANUAL Golden Interstar HD FTA S2+ Bedienungsanleitung User manual...
  • Page 2: Table Of Contents

    USER’S MANUAL Table of Contents PAGE General Introduction……………………………………………….……………………………………..4 Remote Controller………………………………………………………………………………………..5 Appearance ........................5 Key Definition ........................8 Working Modes & Menu Structure ..................10 Working Modes ........................ 10 Menu Structure ........................ 10 3.2.1 Installation Menu....................10 3.2.2 Channel Menu ..................... 11 3.2.3 Setting Menu ....................... 11 3.2.4 Upgrade Menu .....................
  • Page 3 USER’S MANUAL Main Menu ..........................20 Installation ........................20 6.1.1 Antenna Setting ....................20 6.1.2 Satellite List ......................21 6.1.3 Transponder List ....................21 6.1.4 Motor Setting ..................... 222 6.1.5 Limit Setup ......................22 Channel ........................... 22 6.2.1 Channel Manager ....................22 6.2.2 Favorite List ......................
  • Page 4: General Introduction

    USER’S MANUAL 1 GENERAL INTRODUCTION 1.1 IMPORTANT SAFETY INSTRUCTIONS Please read and save for future reference Thank you for choosing our product. Before installation, we would like to remind you some notes, which is very important for operating safely and properly, as follows : ...
  • Page 5: Remote Controller

    USER’S MANUAL 2 REMOTE CONTROLER 2.1 Appearance Main Features Full HD 1080P Fully DVB-S2/MPEG-4/H.264 Decoder. Supports Multistream, T2MI. 6000 Channels memory space (TV + Radio) 16/8bit colors on screen display supported Support SW Upgrade via USB Frequency Range 950-2150MHz USB2.0 for Multimedia Supports DiSEqC1.0/1.1/1.2 and USALS Multimedia play back.
  • Page 6 USER’S MANUAL Unpacking Unpack the receiver and check to make sure that all of the following items are included in the packaging: 1 x Digital Set Top Box 1 x Remote 1 x HD Cable 1 x User’s Guide 1 x POWER ADAPTER OVERVIEW OF THE EQUIPMENT LNB IN:...
  • Page 7 USER’S MANUAL Remote Control...
  • Page 8: Key Definition

    USER’S MANUAL 2.2 Key Definition Description POWER Switch of power supply MUTE Mute control NUMBER Number keys Favorite program list AUDIO Enter audio menu to change audio language, channel, etc. TV/RADIO Switch of TV mode and radio mode Recall Return to the previously played program PAGE+/- Page up/down used in list state ...
  • Page 9 USER’S MANUAL Description  Stop multimedia playback STOP  Stop recording PLAY Play multimedia files  Pause multimedia playback PAUSE  Start the Timeshift function while in the record state or the Timeshift function is in Pause mode PREV & NEXT Go to the previous or next media file to play while in multimedia playback state Iptv...
  • Page 10: Working Modes & Menu Structure

    USER’S MANUAL 3 WORKING MODES & MENU STRUCTURE 3.1 Working Modes At present the system has three working modes: DTV Mode, Multimedia Mode and Network Mode. In DTV mode you can watch digital TV programs. In Multimedia mode you can play multimedia files and games, record files, manage disks, and so on.
  • Page 11: Channel Menu

    USER’S MANUAL 3.2.2 Channel Menu Channel Manager Channel Favorite List Channel Setup Delete All Channel Channel Menu 3.2.3 Setting Menu Timers AV Setting Ethernet Config Child Lock Date Time Setting Factory Reset Upgrade Version Auto Standby Ecast Setting Menu...
  • Page 12: Upgrade Menu

    USER’S MANUAL 3.2.4 Upgrade Menu USB/Card Upgrade Upgrade Http Upgrade Upgrade Menu 3.2.5 Multi Media Menu Music Photo Multi Media Movie Ebook Record Manager Disk Manager Multi Media Menu...
  • Page 13: Dtv Mode

    USER’S MANUAL 4 DTV MODE 4.1 System Initialization When entering the system for the first time, you should do some initialization settings on the system including OSD language, time zone, etc. See the figure below for the setting menu. After setting, select the Start Search option and then press OK key to start auto scan. When the scan completes, the scanned programs can be auto saved.
  • Page 14: Tv/Radio Switching

    USER’S MANUAL 4.4 TV/Radio Switching While in full screen playing state, press TV/RADIO key to switch between the TV mode and the Radio mode. 4.5 Channel Switching The system provides many methods to switch channels. See the descriptions below:  Method 1: While in full screen playing state, press Up/Down keys to play the next or previous TV program channels or radio stations.
  • Page 15: Program Info Display

    USER’S MANUAL 4.6 Program Info Display While in full screen playing state, press INFO key to show the brief information of the being played program. 4.7 Program Recall (Recall to the previous channel) While in full screen playing state, press EXIT key to return to the previously played TV program channel or radio station.
  • Page 16: Teletext

    USER’S MANUAL  Green function key: If the selected program is being played, pressing this key can record the program. If the selected program has not been played yet, pressing this key can schedule to play or record the program. Weekly Mode In Weekly Mode, you can find the information of the programs within a week.
  • Page 17: Movie

    USER’S MANUAL “No Storage Device”. device or card, the following message will appear: Once a USB device or card is found, the system will initialize the USB device or card. When complete, the following interface will appear: USB (CARD) Device Inserted If the USB device or the card has more than one partition, all the partitions can be displayed.
  • Page 18: Photo

    USER’S MANUAL or DOWN keys to enter the audio file list area.  Press UP/DOWN keys to select the previous or next audio files.  Press OK/RIGHT keys to play the selected audio file. (If the audio file is under a folder, pressing LEFT key can exit the folder.) ...
  • Page 19: Disk Manager

    USER’S MANUAL  Yellow function key: Format the selected partition into NTFS format. To view record files, select the partition that stores the record files and then press OK key to enter it. The system will auto list all the recorded programs, see below: Record Files ...
  • Page 20: Ebook

    USER’S MANUAL EBook The EBook module is for reading electronic books. TXT format is available. In addition, you can enjoy background music while reading.  Turning pages: Press PAGE+/- keys to turn page up and down  Exit: Press Exit Key to return to the book list 5.7 YouTube The YouTube module is for playing video files online.
  • Page 21: Satellite List

    USER’S MANUAL then press OK or RIGHT keys to enter the Antenna Setting page. There are these setting items:  Satellite: Select a satellite from the existing satellite list.  LNB Type: Set the working frequency band for LNB (three options: Ku Band, C Band and User).
  • Page 22: Motor Setting

    USER’S MANUAL After pressing the green function key, you can edit the selected transponder’s detailed information such as frequency, symbol rate and polarization. When finished, press OK key to exit the editing state. 6.1.4 Motor Setting Through the Motor Setting page, you can control the polar axis motor to adjust the direction of antenna so as to make the antenna accurately point to the satellite.
  • Page 23: Favorite List

    USER’S MANUAL Channel Manager Menu If there is no program channel data in the database, ‘No Program’ message will appear and both the Channel Manager and Favorite List menus cannot be accessed. The Channel Manager menu contains these functions: Channel Delete, Channel Move, Channel Lock and Channel Edit.
  • Page 24: Channel Setup

    USER’S MANUAL  There are total 8 favorite lists. You can press the number keys to add channels to corresponding favorite list. One channel can be added into multiple favorite lists. To add a channel to a favourite liste, press UP/DOWN keys to select a channel and then press OK and the channel is marked.
  • Page 25: Preferred Subtitle

    USER’S MANUAL 6.3.2 Preferred Subtitle The Preferred Subtitle item is used to set subtitle languages. When a program has subtitles of multiple languages, we can set priorities for these languages through this item. Two preferred subtitle languages can be set here and the first one has a higher priority. The system will then auto search the matched subtitle to play.
  • Page 26: Setting

    USER’S MANUAL 7 SETTING 7.1 Ethernet Config Through the Ethernet Config item you can carry out Ethernet related settings. Highlight the Ethernet Config item in the Setting menu and then press OK or RIGHT keys to enter the Ethernet Config menu. This menu has five items, see the figure below: Ethernet Config ...
  • Page 27: Upgrade

    USER’S MANUAL Press UP/DOWN keys to highlight this item and then press OK key, and a password input dialog will appear. Input a correct password (default: 0000), and the system will then start to reset to factory settings. When finished, the Init Install menu (see 0) will show, through which you can re-initialize the system.
  • Page 28: Aspect Ratio

    USER’S MANUAL 7.7 Aspect Ratio The Aspect Ratio item is to set the proportion between the length and width of output videos. After highlighting this item, press OK key to pop out an option list. The list has four options: 16: 9, Full Screen, 4: 3 LB (Letter Box) and 4: 3 PS (Pan Scan). 7.8 Video Resolution The Video Resolution item is to set the resolution (up to 1080p_60 (Full HD)) and refresh rate of video output.
  • Page 29 USER’S MANUAL Timer Edit  Date: Scheduled date. To edit it, highlight the Date item first and then press RIGHT key to enter its editing state.  Program Name: Scheduled program. To edit it, highlight the Program Name item first and then press RIGHT key to enter its editing state.
  • Page 30: Record & Timeshift

    USER’S MANUAL  Standby: The system will enter the standby mode when the scheduled time is reached.  AD Record, Subtitle Record, Teletext Record: Set whether to record AD, TTX and Subtitle or not. Available only when the Type item is set as ‘Recorder’. 8 RECORD &...
  • Page 31: Timeshift: Auto

    USER’S MANUAL 8.2.1 Timeshift: Auto If you choose the ‘Auto’ method for the Timeshift item, you should also configure the Timeshift Length and Timeshift to Record items to set the time length of timeshift and whether or not to turn on the record function during timeshift. After setting, the Timeshift function will auto work 5 seconds after entering any channel.
  • Page 32: Http Upgrade

    USER’S MANUAL Select the partition in which rom.bin is stored, then press OK key to enter a file list. From the file list, select rom.bin and then press OK key to start the USB upgrade. The interface will be as below: USB Upgrade Flow When the USB Upgrade completes, the system will auto restart.
  • Page 33: Trouble Shooting And Environmental Protection

    USER’S MANUAL 10 Trouble Shooting and environmental Protection Trouble Shooting Environmental protection Attention: Your product is marked with this symbol. This means that the electrical and electronic products used must not be mixed with general household waste. There is a separate collection system for these products. Service Golden Media GmbH Stuttgarter Strasse 36...

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